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🇻🇳 Top Trend Hair Factory is a trusted Vietnamese hair manufacturer with over 10 years of experience, specializing in 100% raw single donor human hair. Recognized by the Ministry of Industry and Trade of Vietnam, we are committed to delivering the highest quality hair for all extension methods. Located in Vietnam, we use only real human hair, premium materials, and advanced technology to ensure our products are clean, soft, smooth, and long-lasting. As one of the largest wholesale suppliers in the country, we proudly serve clients worldwide with premium quality, competitive pricing, and excellent customer service.
Dong Bich, Yen Phong, Bac Ninh, Bac Ninh, Wietnam
4,4
15 recenzji
Odpowiada na 100% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 miesiąca
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Their hair is excellent quality.
They are honest, attentive, and very professional. I truly appreciate my contact person for their patience and kindness. I have tried many suppliers, and they are still the best choice for me.
Communication: Business was very responsive. Provide video and pictures of product. Adjustments made based on requests.
Product: love the product. I ordered 4 times. Vietnamese straight and wavy in different lengths. The compliments I recieved on the hair are endless. Please use minimum products on hair because over time it get that greasy look. However when washed it bounce right back. Hair does shed but not crazy.
Ordered three different hair types from Top Trend - curly, wavy and straight, and I must say it’s the most GORGEOUS hair, it’s silky and thick and I cannot wait to use it this summer. J and his team worked hard to produce a high quality and kept the communication going even after the hair was sent. I look forward to keeping my relationship with Top Trend and cannot wait to order more hair!
top trend hair make in itself is the perfect definition from the customer service to the quality of hair , definitely the top vietnamese hair supplier the quality is nothing less than amazing speaking from my expertise and over 20 years in the hair industry top trend is definitely the best 10-10 highly recommend .
This is the best hair Ive ever had there are very honest and trustworthy throughout the whole process and the hair is jaw dropping i mean so silky thick and full real true raw hair the picture of healthy hair 100% will be ordering again 100% recommend
Top Trend hair provided a great experience during the purchasing process. They were transparent and communicative which is high priority for me. The hair is beautiful, dense but natural. If you're looking for vietnamese raw hair, TTF is the way to go.
Top trend is the absolute best hair I’ve ever had in my life. They will communicate with you in timely fashion even after you’ve already received your hair. They will keep you updated daily and they will also video call you which helped me trust them. The hair overall is amazing i can’t say that enough, it to the point that i do t even wear the other hair that I’ve had lol..
Top trend were fantastic from beginning to end. I’m pretty knowledgeable about the hair process and it was extremely refreshing to see they were honest, professional, and full of knowledge. I loved the fact that I was able to have a video call prior to purchase. They were also very patient because I was apprehensive with a new vendor and wasn’t sure if the hair was genuinely raw. Well the hair is RAW and BEAUTIFUL. I was even shown video prior to shipping. Rest assured, Top Trend is the real deal and esp to make larger bulk purchases.
They were so clear on the processing and shipping time for my hair. The hair quality was fantastic!! They had great communication and sent me videos of my hair when it was ready. When the hair was shipped they sent me the tracking and I received it in 4 days. I orders 6 bundles and 2 closures to be made into 2 wigs and both of them turned out perfect. I would highly recommend them for your hair needs
I am very satisfied with my order. Before placing my order, I was educated on how raw hair is processed and how to identify fake hair. The order was shipped promptly and the communication was good throughout. Would definitely recommend
Very friendly & knowledgeable. They video chatted me prior to ordering to ensure quality of my purchase. Fast shipping and great quality hair!
I was very happy with my first order from Top Trend Hair Factory. The staff was super friendly and they made me feel confident from the beginning. Their communication was excellent and they kept me updated during the whole process. I’m very satisfied with the hair quality soft, full, no shedding, and true to length. Shipping was fast and communication was great. Thank you for your professionalism. I look forward to continuing business with you.
The staff was super friendly, knowledgeable about their products, and provided trust from the beginning. Their communication was impeccable, from start to finish. They kept me updated on where my order was in the process. Upon receiving my order, the hair was beautiful, it was thick and shiny, true to length, and it smelled good as if they washed it before hand. I would 10/10 recommend anyone to shop with Top Trend Hair Factory.
Red flag! Be aware they don’t have return policy and they don’t accept pay pal. When I asked for a price for raw hair, the prices given were 30% higher than the ones listed on their website. It turned out they don’t have hair in stock and that the production lasts 15 days after FULL payment upfront. Seems like a scam.
They are dishonest for the shipping fees - asked me to pay double shipping charges corresponding to double weight for my quoted quantity.
Odpowiedź od Top Trend Hair Factory
Dear Petite Fleur
Thank you for sharing your feedback. We sincerely apologize for any misunderstandings during our initial consultation. Please allow us to clarify the following points:
1. We have clear refund and return policies available on our website for your reference: https://vietnamrawhairsupplier.com/category/return-exchange-policy
2. We are a wholesale factory. Our website is for sample display only; actual orders are placed via WhatsApp.
3. We do accept PayPal and can provide our PayPal transaction history upon request.
4. All products are made based on pre-orders, so production time is required. This is standard practice for most factories in Vietnam, as we do not carry ready stock like some factories in China.
5. You requested shipping for 200 grams; however, the minimum chargeable weight of 500 grams is required by DHL/FedEx/UPS regulations. This is an international shipping policy and not a factory decision.
We hope this clarifies all concerns. We truly look forward to your first order so we can demonstrate our transparency and reliability.
Best regards,
Top Trend Hair
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