Victory Curtains and Blinds Recenzje 

855
•
Wynik TrustScore: 4 na 5

4,0

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Sarah was professional, friendly and knowledgeable. She understood the “hotel curtains” brief for my bedroom perfectly and the outcome delivered has made my space feel like the most bright and beautif... Zobacz więcej

Reakcja na opinię

Oceniono na 4 z 5

The installation of our awnings was done professionally by two men who chatted and laughed together as they worked. A delight.. We only learnt our shutters were not available when we phoned to make... Zobacz więcej

Reakcja na opinię

Oceniono na 4 z 5

Victory Curtains and Blinds has just installed shears and blockout blinds to five windows in my home. The finished look is better than I had hoped for and for a reasonable price. The initial consulta... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

We had Pelin from Victory Blinds come out for a consultation on new awnings and internal cellular blinds, and she was fantastic. Friendly, polite, and so patient with all our questions, she really too... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Dom i ogród

Napisane przez firmę

Victory Curtains and Blinds is your one-stop shop for luxury window furnishings. We don't do just blinds! Get curtains, shutters, awnings and more. Request a quote today.


Dane kontaktowe

4,0

Dobra

Wynik TrustScore: 4 na 5

855 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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4,0

Wszystkie recenzje

(855)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 227

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Oceniono na 1 z 5

Poor communication and customer service

I ordered blinds and curtain sheers. Throughout this process I was the one chasing Victory for my product. When I first called chasing up my blinds, I was advised they had been in the workshop for 1 week, why was I not contacted on their arrival?. On installment, the blinds had lifted my window board off the wall as they didn’t use a big enough screw. Reporting damage, I didn’t hear back for weeks. Again, I had to be the one chasing Victory. I called chasing up my sheer curtains, again to be told they had been in the workshop for 1 week. The day of instalment, I hadn’t heard from the technician with a time of arrival, it was midday by this point. I called once again and chased this up. Technician arrived by 2:30pm, of which he advised me that Victory were unable to locate the correct brackets. So it was not installed on this day. He told me Victory rescheduled for the following week, I was not made aware of this new date - no communication from Victory! Very disappointing, poor customer service, poor communication.

1 kwietnia 2026
Opinia niezależna
Oceniono na 1 z 5

NEVER EVER CHOSE THIS FRAUD COMPANY

NEVER EVER CHOSE THIS FRAUD COMPANY! please spare yourself from waste of time, unprofessionalism, ignorance . Sales person measured wrong, instal day came after me chasing them as never heard back after money paid- waiting around for tech to come and he is not able to drop thru tiles so had to leave . ( one job) . Then chasing them ( while being on hold longer than government places ) to get someone to come and finish - finally booked it - without telling me and just found out only cos I rang again. Second try - only to find out - one window blind is wrong size and the other window they lost second blind roll . Not to mention sales person lied about the way blind will be installed and got the battery on a wrong side. It’s like you would not be able to mass it up if you wanted on purpose in so many areas. Getting involved with this company is biggest regret. And they are not cheap. Office of fair trade is next step.

26 marca 2026
Opinia niezależna
Logo Victory Curtains and Blinds

Odpowiedź od Victory Curtains and Blinds

Dear Elena,

Thank you for your feedback. I’m very sorry to hear about your experience and the frustration this situation has caused.

I can confirm that a service job has been booked to address the outstanding issues with your blinds. We want to ensure everything is rectified as quickly as possible.

We understand how disappointing this experience has been, and we appreciate your patience while we work to resolve these matters.

If you have any further questions in the meantime, please get in touch with us on 13 13 99.

Oceniono na 1 z 5

Job is not completed

Job is not completed - tried numerous time to get get someone to finish as stated which has implications with other trades. Will need to source solution from someone else at our expense. Never ever recommending victory blinds

29 listopada 2025
Oceniono na 1 z 5

Bad service

At this stage, as much as the product could be good, but not much better than many other retailers (especially if you do not need special sizes) we still have a blind on the floor for the past 9 months as no one is completing installation .
PLEASE NEVERR PAY BILLS unless jobs are competed

27 marca 2026
Opinia niezależna
Logo Victory Curtains and Blinds

Odpowiedź od Victory Curtains and Blinds

We are really sorry to hear about your experience; this isn’t the level of service we aim to provide.

Could you please send us your order number, phone number or installation address so we can look into this urgently and arrange completion?

Thank you for bringing this to our attention.

Oceniono na 5 z 5

come on time explained what we were…

come on time explained what we were getting got blinds to match other units in the village in line with body corporate rules

10 marca 2026
Logo Victory Curtains and Blinds

Odpowiedź od Victory Curtains and Blinds

We're happy to hear that our service met your needs by being punctual and informative. It's great we could provide matching blinds while following regulations. Thanks!

Oceniono na 1 z 5

Disappointing

So happy for Victory Blinds that they are doing so well they can't be bothered getting back to me with a quote after a week. Guess an $11000 plus blind and curtain package isn't worth their time.

16 marca 2026
Opinia niezależna
Oceniono na 5 z 5

Roman Blinds installation personnel was very professional…

Fiona was very professional and helped us decide on colour and fabric for two Roman Blinds.
Pascal who installed the blinds was very efficient , kindly dusted down top of window frame then installed the blind.
He took away the rubbish and left bedrooms nice and clean.

15 marca 2026
Logo Victory Curtains and Blinds

Odpowiedź od Victory Curtains and Blinds

We're happy to hear that you had a positive experience with the colour and fabric selection. We appreciate your kind words regarding the efficient installation and the care taken to leave your bedrooms clean. Thank you for your feedback.

Oceniono na 5 z 5

I had a great experience with Victory…

I had a great experience with Victory Blinds Brisbane. It was so easy to make an appointment and Cameron provided excellent advice. Ian was our installer, he let me know when he'd arrive and installed the blinds perfectly. The whole experience was hassle free.

19 marca 2026
Opinia niezależna
Logo Victory Curtains and Blinds

Odpowiedź od Victory Curtains and Blinds

We're happy to hear that you had such a great experience! It's wonderful that the appointment was easy to arrange and that the installation was completed to your satisfaction. Thank you for your positive feedback.

Oceniono na 1 z 5

A company to avoid

They used to be good - bought several blinds through them, but definitely will not be a returning customer in the future. Motorised blind lost its programming and technician came out and fixed it. Said it should not happen again - but it did. Rang at the end of Jan and was told a new part would be ordered in. I rang back at the end of February to find out about progress only to be told that due to a mistake, the part hadn't been ordered at all. I rang in March and was told that the part arrived the previous day and that a technician would be booked for Mar 17. Took a day off work on Mar 17. I tried to ring to find out approx time that the technician would arrive. I was kept on hold for over a half an hour, and three calls later, I find out that the technician had called in sick and wouldn't be coming out. No attempt by Victory Blinds to let me know this. The phone system and on-hold process is appalling and communication processes are poor.

17 marca 2026
Opinia niezależna
Logo Victory Curtains and Blinds

Odpowiedź od Victory Curtains and Blinds

Thank you for your feedback. I'm sorry to hear about your recent experience.
I apologise for the delays, lack of communication, and the inconvenience caused, particularly with the missed appointment on March 17. This is not the level of service we aim to provide.
Please be advised that a booking has now been made for a return visit, and we will ensure you are kept informed moving forward.

Oceniono na 1 z 5

STAY AWAY This company does not care for their…

This company does not care for their customer, only interested in payment and then fail to deliver
Spent close to 20k on curtains, blinds and shutters to receive a curtain that was dragged through dirt and then installed, called customer service and was told to email, no response. Followed up and was told it would be taken care of but nothing happened. When shutters finally arrived I reluctantly made payment to only receive half of them due to their site measure being wrong. A week later one of the sheers has broken off the track due to a dodgy install (track was joined and not in alignment) I don’t believe this amount of investment in new product would only last 3 months use
Disgusting, DO NOT CONSIDER DEALING WITH THESE RIP OFF MONGERS. Totally in trustworthy company

19 grudnia 2025
Opinia niezależna
Logo Victory Curtains and Blinds

Odpowiedź od Victory Curtains and Blinds

Thank you for your feedback. I’m very sorry to hear about your experience and the issues you’ve encountered.
This is not the standard of quality or service we aim to provide. I apologise for the condition of the curtain at installation, the communication delays, the incorrect shutter measure, and the issue with your sheer track.
Please be advised that the required parts have now been ordered. Once these are received, we will contact you to schedule a service visit to complete the necessary repairs.

Oceniono na 1 z 5

Beware public

Beware public, if ever you need your blinds repaired by these installers, you're in for a big surprise.. and not a good one! Have been waiting for a tiny part to repair my blinds (which were purchased and installed by Victory Curtains and Blinds) since September 2025. Have paid them in full for the part and repair, but still no joy. The last communication was an email from them in January, and still nothing after making numerous phone calls. Perhaps they have closed down? Or is this just exceptionally bad service?

1 września 2025
Opinia niezależna
Logo Victory Curtains and Blinds

Odpowiedź od Victory Curtains and Blinds

Thank you for your feedback. We apologise for the delays and the frustration this has caused. Please be assured that we have been in contact with you regarding your blinds repair, and we are working to resolve this matter as quickly as possible.

We appreciate your patience and the opportunity to make this right.

Oceniono na 5 z 5

Quality and value

Smooth experience from start to finish and quality products.

3 marca 2026
Logo Victory Curtains and Blinds

Odpowiedź od Victory Curtains and Blinds

We're happy to hear that you had a smooth experience and that you are enjoying our quality products. Thank you for your positive feedback!

Oceniono na 1 z 5

It’s been 6 months now and I still…

It’s been 6 months now and I still don’t have my $12000 blinds
No one response from anyone when I call thy don’t know what’s happening with the order
Worst company I have ever dealt with

3 marca 2026
Opinia niezależna
Logo Victory Curtains and Blinds

Odpowiedź od Victory Curtains and Blinds

Dear Roger,
Thank you for giving us the opportunity to look into this for you.
I can see that you spoke with one of our team members yesterday, and the required parts are on order to rectify the issue with your shutters.
If you have any questions in the meantime, please feel free to contact us on 13 13 99, and we’ll be happy to assist.

Oceniono na 5 z 5

Good service all the way through

Good service all the way through . Love my new roller blind. It looks good and is doing an excellent job of keeping out the glare of the afternoon sun.

1 marca 2026
Logo Victory Curtains and Blinds

Odpowiedź od Victory Curtains and Blinds

We're happy to hear that you received good service and are delighted with your new roller blind. It's great to know it effectively blocks the glare. Thanks for your feedback.

Oceniono na 5 z 5

Extremely happy with my curtains

Absolutely delighted with my new curtains! The fabric quality is excellent and the installation was completed sooner than expected. Kay was wonderful to work with — she helped me choose the perfect colour for the room and the result looks fantastic.
Communication with the company was easy and smooth throughout the process. I would happily recommend Victory Blinds to anyone.

16 lutego 2026
Logo Victory Curtains and Blinds

Odpowiedź od Victory Curtains and Blinds

We're happy to hear that you are delighted with your new curtains and the installation process. It's great to know that the colour selection assistance and communication met your expectations. Thank you for recommending us!

Oceniono na 5 z 5

Good service

Friendly, efficient service, and good value

17 lutego 2026
Logo Victory Curtains and Blinds

Odpowiedź od Victory Curtains and Blinds

We're glad you found our service friendly, efficient, and a good value. Thank you for your positive feedback; we appreciate it.

Oceniono na 1 z 5

Avoid at all costs

Avoid at all costs. One of the worst companies we have ever dealt with. Ordered motorised outdoor blinds in Adelaide in October 2025. Initial target installation was for Mid November. That date passed and we were assured they would be installed by Christmas at the latest. After paying the full contract cost and much chasing up a single installer was sent the week before Christmas which was completely inadequate for the size of the job. One of the blind facias was inevitably dropped and damaged as a result so blinds were not installed. They have now been sitting in our driveway for close to 8 weeks. Despite repeated assurances that the job was a priority we still do not have an installation date and the company still holds our full job payment. Communication from the company is appalling and most calls are unreturned and require multiple follow ups. After chasing again today advised that earliest date for installation would be early April, more than 6 months after initial order.

20 lutego 2026
Opinia niezależna
Logo Victory Curtains and Blinds

Odpowiedź od Victory Curtains and Blinds

Thank you for your feedback. We would like to look into this further for you; however, we are unable to locate your order based on the details currently provided.

Could you please supply your job number (or alternatively the full name and contact number on the order) so that we can investigate this matter promptly?

We look forward to assisting you.

Oceniono na 5 z 5

Excellent service throughout

The service was excellent, Menka was very professional and new the ranges, the quote was no fuss and excellent value for money.
Both visit to quote and installation were seamless.
I would recommend Victory curtains.

16 lutego 2026
Logo Victory Curtains and Blinds

Odpowiedź od Victory Curtains and Blinds

We're happy to hear that you had such a positive experience! It's great to know that the service and installation were seamless and that you found excellent value. Thank you for recommending us!

Oceniono na 3 z 5

Very Disapointed after waiting over 3…

Very Disapointed after waiting over 3 months for our shuters to be installed it has finally happened, they were to be installed before christmas 2025 but they were delaided because of the check messure. We should of be compensated for this stuff up. Overall we are very happy with our shutters.

15 lutego 2026
Logo Victory Curtains and Blinds

Odpowiedź od Victory Curtains and Blinds

We appreciate your feedback and are glad you're happy with the shutters. We regret the installation delays and any inconvenience caused by the measurement verification. We'll review our processes to prevent similar issues in the future.

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