VEVOR Recenzje 1711

If i can give 0 i would

I have only had 1 out of the 4 Vevor products i have purchased in the past 1.5 years

VEVOR is completely unreliable, bad quality products that do not last more than a year. On top of that they do not hold high standards of product quality, customer care, tech support, part support. I have had a few first hand experiences and will no longer be supporting this companys or their products. Dont bother trying to reach out to support in any category as they will just waste your time and give you no resolution. At most run you around for 2-3 weeks with false promise and assurances only to come back and say we can reimburse you a measly 36$

They will not support you in any way even if you are not trying to go through warranty and simply asking for guidance in find replacement parts and willing to even buy yourself at local store or pay them to supply.

This company has been great to deal with so far. I have spent $1000s there. No unresolved issues. I’ve had an issue once so far. They took care of it within 2 days. Very reasonable. Delivery is always included in price. Which I appreciate. Easy to print off invoices for business purchases. Overall very happy so far. Been dealing with them since Feb 2025.

I ordered from Vevor twice. The items were of good quality, but when I made the second order, I got a fraudulent charge on my credit card on the same day for almost the same amount. $105.57 correctly charged from Vevor and $105.37 was fraudulently charged from someone else. I almost said "Yes, that was my transaction" when I got the fraud alert because of the similarity. Maybe this had nothing to do with Vevor but it is incredibly suspicious. I reached out to Vevor customer service to alert them and they just said "We don't do these frauds". I aked for an internal investigation and they said they would investigate and they don't do this. (Kind of contradictory.) I tried to close my account but the platform wouldn't let me because it says I have pending orders.

I bought a circulation pump and it failed after two months use. Their customer service is garbage and we have been without heat for over a week in the middle of winter. Never seen customer service this bad. Don't waste your money on Vevor if you need something reliable

Extremely fast shipping. Arrived next day.

Set up was easy, even with vague instructions. Quite pleased with this little heater.

Always great experience dealing with Vevor. Any issues have always been dealt with very quickly and fairly

The quality is really good and wish you should carry_ [electric scaffolding ] thank you

Value for the money is overall very good. Shipping is fast. However, if there is an issue, tech support is completely useless and a waste of time.

I recently ordered 2 items from vevor, both orders said they'd be delivered by January 28th. The water pump I need for my house was ordered on the 25th, 3 days seems reasonable. When the order was shipped 24 hours later (48 hrs before it was to arrive) the delivery date was pushed back by 3 days... no warning, just "we lied, best of luck keeping your old pump alive for the extra 3 days so you can have running water." I would have driven to town and bought a pump if I'd known they were lieing to make a sale!!! When they finally shipped the other item THREE freaking days after it was ordered, and 48hrs before it was to arrive, the delivery date was changed from the 28th to the 3rd... a freaking week later!! No explanation, no warning just another "we lied, too bad." I definitely won't be buying from these dishonest clowns again!!!

Edit to respond: don't try to pass it off as a shipping issue when it is blatant misinformation being posted on YOUR site. UPS isn't responsible for your claim that an item in BC (location unknown to me at time of purchase) will arrive to me in a remote Ontario town within 3 business days. UPS has been very open and honest about their realistic delivery date, YOU were not! Let's also draw attention to your website's claim that all items ship within 24 hours when in reality it took you 3 days to get it out the door. Don't lie to customers and you won't alienate customers.

Lots of spam that you cannot turn off and no notification that your shipment is ready for pick up. I mean, if you are going to send me emails every other day that I cannot unsubscribe from, you can at least send me an email saying you shipped my package and that it is waiting for me and that I only have 2 days to pick it up

Beware if anything goes wrong. they will never refund you the money. All there stuff are told to make you go in circles and blame you.

This is important because all of there products are commercial equipment and the having a bad after sales support is disastrous.

They say, 30 day refund guarantee but it's a lie.

safe your self a headache and buy from other stores that don't play games even if it's a little more because at least you have after sales support and can return if there is a malfunction

Dedicated to help you in every way possible with the order, I will definitely shop at vevor in future. Also very high quality products as I have many vevor products!

Avoid this company! I’ve had two consecutive orders arrive damaged. First, chair covers with holes that were never addressed, and now two out of six chafing dishes arrived broken. Their "support" is a nightmare. After submitting photos, they asked for them again via email at 4:00 AM on a Sunday and closed my case immediately when I didn't respond.

There is no way to speak to a human, and the live chat is unresponsive for hours. Save your money and buy elsewhere; their return policy is designed to make you give up.

I placed an order on Dec 17 and planned everything so that the job would be done during the holydays, the order never arrived despite many attempt to contact the company the automated answer send me to the transport company and the automated answer send me back to the previous one. After 3 weeks they send me a refund saying that they're sorry.
Based on my experience, I wouldn't recommend this company.

I purchased a bike stand and it was completely faulty and missing integral parts. I tried to return it by contacting the company and you cannot speak to someone, it is just a bunch of robots. I did finally get a reply and had to negotiate a refund from them over a series of emails. I originally gave them 1 star but I did finally get a refund.

I ordered a Pet Bath Station The stated delivery time was 5 business days, but delivery took almost 20 days.
When the item arrived, it was completely damaged and unusable. After 7 days of communication and providing photos, VEVOR offered $100 compensation for a product that cannot be used. No pickup or return was arranged for the approximately 100 kg unit.

Based on my experience, I would not recommend this company

Good service.

:

⸻

⭐️⭐️⭐️⭐️⭐️ 5 Stars

I had an excellent experience with this company. The customer service was truly outstanding — professional, patient, and incredibly helpful from start to finish. They handled my matter promptly and with real care, making the entire process smooth and stress-free. It’s rare to find a team that communicates this well and follows through exactly as promised. I’m extremely satisfied and would highly recommend them to anyone. Outstanding service all around.

We ordered a Vevor outdoor tent for our small business because of their strong reputation and positive reviews we do year-round outdoor markets on Vancouver Island, so we needed something durable that could handle winter weather. Unfortunately, our experience has been nothing short of a nightmare.

After waiting nearly two weeks for delivery (four days past the promised date), the tent arrived bent and damaged in three separate areas. It was immediately clear that this was a previous return that had been reboxed and reshipped without inspection. The manual was already opened, stakes were loose in the box, and none of the frame pieces were wrapped or protected. Even the tent sides showed visible signs of prior use.

Despite providing photo and video evidence, Vevor repeatedly refused to offer a proper replacement or full refund — instead offering a series of small partial “compensation” payments ($25, $50, and then $120 CAD) to keep a product that is completely unusable. Their packaging was careless, their responses were dismissive, and their “solutions” were clearly designed to delay until the 30-day return period expired.

We’ve now filed a formal complaint with the Better Business Bureau and will be disputing the full charge with our credit card provider. This has caused real damage to our business operations and trust.

If you’re a vendor, small business, or anyone relying on your equipment to perform in real conditions — avoid Vevor. The lack of quality control, accountability, and customer support is unacceptable.