Yesterday we took collection of our ‘new’ car at Vertu, Volkswagen Skipton. From start to completion we were provided with excellent customer service by a young, but very knowledgeable, lady called M... Zobacz więcej
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Skipton Road, Crosshills, BD20 7DS Keighley, West Yorkshire, GB
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Yesterday we took collection of our ‘new’ car at Vertu, Volkswagen Skipton. From start to completion we were provided with excellent customer service by a young, but very knowledgeable, lady called M... Zobacz więcej
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Buying my used approved car from Volkswagen Cross Hills was an amazing experience. The staff was friendly, the car looked brand new, and the buying process was quick and easy. I got a great warranty... Zobacz więcej
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From the moment I walked in I welcomed warmly and politely. A staff member found me Dino the sales advisor who was very professional from the moment we meet getting myself and wife a glass of water si... Zobacz więcej
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Absolute 5-star experience from start to finish! Vertu Skipton VW dealers made buying my car completely stress-free. Spencer was incredibly helpful, polite, and—best of all—zero pressure. He answered... Zobacz więcej
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Skipton Road, Crosshills, BD20 7DS, Keighley, West Yorkshire, Zjednoczone Królestwo
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My interactions with everyone at Vertu Skipton were positive and helpful. Jon took me through the buying process, sending a personal video confirming my choices. Communication has been good, and today, when I picked up my car, it was unveiled in the showroom, which was a lovely touch and appreciated. All my questions were answered, and I left feeling very satisfied.

Odpowiedź od Vertu Motors - Volkswagen Skipton
Nothing but helpful, happy to answer any questions. Great staff

Odpowiedź od Vertu Motors - Volkswagen Skipton
Dino was world class in all this transaction! Thank you for everything

Odpowiedź od Vertu Motors - Volkswagen Skipton
Excellent service .
Chloe very welcoming and knowledgeable.
Listened to our car requirements .
We were given a good valuation on trade in car.
Chloe knew the full spec of the cars and understood all technical questions we asked and could answer them

Odpowiedź od Vertu Motors - Volkswagen Skipton
Great, friendly and Professional service from Peter Lotze at the Skipton Vertu VW garage. Peter explained every aspect of the car, the purchase, etc.
Second time I have bought a vehicle from Vertu. As always great service.

Odpowiedź od Vertu Motors - Volkswagen Skipton
Our latest purchase was not the first time we have bought from Vertu Skipton and we went to the dealership to look at an electric id3. Spencer Tallant was very helpful and when we decided to leave the electric car for the time being he showed us some petrol models and we bought one , very pleased with our purchase.

Odpowiedź od Vertu Motors - Volkswagen Skipton
Pete in Skipton Volkswagen was superb. We wanted to surprise my daughter and he went along with the whole show, it was brilliant.
Lovely friendly team in Skipton willing to help with anything.
The new Polo car is superb.

Odpowiedź od Vertu Motors - Volkswagen Skipton
No hard sell. It’s great that a video is done on the car so you can get a feel for it. Staff are knowledgeable, went to see the car, bought the following week. All round good feel good experience.

Odpowiedź od Vertu Motors - Volkswagen Skipton
Recently purchased a Jaguar F pace from Vertu Skipton. Spencer was our representative. On arrival he noted our interest in the two F pace they had in stock and immediately opened the cars for us to get a further look. He handled us well, not being too in our space, given us time to form our thoughts but also being pleasant and available for any questions. He was knowledgeable and made the effort to do a proper factfind so that when the natural nerves came up, he was able to effectively navigate any concerns. Paperwork all signed and even made the effort to drop the car to us so we could avoid an hour journey each way. All the other colleagues on site looked equally friendly and engaged with us as appropriate. Would buy from there again

Odpowiedź od Vertu Motors - Volkswagen Skipton
Another great experience at Vertu VW Skipton. From start to finish everything was explained well, all my questions answered. Friendly and professional service. Was a pleasure to deal with Pete Lotze. Thank you.

Odpowiedź od Vertu Motors - Volkswagen Skipton
Having dealt with the garage before I was confident that the transaction would be straightforward. Everything went well.

Odpowiedź od Vertu Motors - Volkswagen Skipton
Super service from Dino. Really helpful and friendly, and very informative. He explained all our options very clearly, without any hard sell at all. It was a very easy process.

Odpowiedź od Vertu Motors - Volkswagen Skipton
From the moment I spoke to Luke regarding buying a new Polo the process was smooth. He was very professional and friendly and instantly dealt with any queries. I was then assigned my customer advisor at VW Skipton, where I picked up my new car - Sarah - who continued the smooth process with extreme efficiency and care.

Odpowiedź od Vertu Motors - Volkswagen Skipton
Really smooth process. Kept me informed every step of the way making it a really enjoyable experience.

Odpowiedź od Vertu Motors - Volkswagen Skipton
Very helpful sales person Pete with good knowledge who couldn’t do enough for us. Not pushy or desperate to do a deal. Great service would highly recommend

Odpowiedź od Vertu Motors - Volkswagen Skipton
Excellent salesman nothing was too hard for him to sort out or explain well done Pete

Odpowiedź od Vertu Motors - Volkswagen Skipton
Going to initially look at cars and doing the deal everything went well but it went downhill from there. We were promised a video of the car as soon as it arrived but we never got it. Collection day left us feeling totally deflated and almost an inconvenience. W arrived on time and we looked at our new car only to notice a scrape on the door. We went into the showroom and was met by the salesperson who sat us down never even offered us a drink. She was going through the paperwork when her next customers arrived she told them, I won’t be long just finishing up here as though we were an inconvenience. Another salesperson came and asked her if he could look after her next customer and she said NO my commission. We told her about damage to the door, she came out looked at it and said we would have to take it back next week to be put right, not what I wanted to do with a brand new car that my wife needed for work. We could not get it back that week and after a few emails she then wanted photos of the damage for the plastics man, like we were making it up. We really felt like we were nothing so this is the 3rd new VW we have bought, but the first from Vertu and we have been left feeling very unimpressed. I don’t think we will be dealing with them again. The experience from Lookers at Blackburn was a lot better.

Odpowiedź od Vertu Motors - Volkswagen Skipton
Excellent service from Sarah when we bought our new car. Vertu in general were really responsive and quickly helped us.

Odpowiedź od Vertu Motors - Volkswagen Skipton
Recently had bad experience with another dealer, found Vertu motors Skipton and what a world of difference , they treated me with total respect and gave full attention to detail, I won’t hesitate ever going back ( live in bury) special mention to Sarah thank you so much for all the effort

Odpowiedź od Vertu Motors - Volkswagen Skipton

Odpowiedź od Vertu Motors - Volkswagen Skipton
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