Located car on Autotrader, reserved it and was contacted shortly after by Steven who was very helpful. Agreed to buy and travelled from Scotland to Bradford to collect car. Pleased to see the car's... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Stephen looked after me really well, everything I asked he organised quickly and professionally Lovely car lovely experience from start to finish Thank you Stephen and Nissan Vertu Bradford
Reakcja na opinię
Dealt with sales man stephan he was amazing from start to finish , completed with me getting an amazing car … on collection he spoke about all the stuff I needed to know showed me the whole car ! Rec... Zobacz więcej
Reakcja na opinię
I came all the way from Liverpool as my local store wasn’t very helpful and Louie and his team were amazing went above and beyond was definitely worth the travel
Reakcja na opinię
Informacje dotyczące firmy
O Vertu Motors - Nissan Bradford
Napisane przez firmę
Vertu Motors is one of the UK’s largest and most trusted automotive retailers, with dealerships nationwide.
Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.
With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.
We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.
It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.
Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.
With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.
We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.
It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.
Dane kontaktowe
Thornton Road, BD1 2EP, Bradford, West Yorkshire, Zjednoczone Królestwo
- 0344 659 2654
4,8
Doskonała
91 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 96% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 24 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
MIRACLE WORKERS
Took car to Vertu Nissan in Bradford for service. Book for a while you wait set ice 1:30-4pm. Car was taken into workshop approx 3pm and completed approx 4:50pm, almost one hour late. Wash & vac no longer included. Technician performed a miracle by supposedly putting 250ml of screenwash into the container that was already full to brim. 2 friendly ladies on reception were rushed off their feet, management need to rethink staffing.
*To compound the poor customer service I received a reply to Google review from the general manager asking me to email him, I tried but email was not delivered as email address provided by him was not recognised.
* customer experience email address provided by Danielle also failed as not recognised. I hope they have serviced our car in a more competant manner?
30 marca 2026
Opinia niezależna
Odpowiedź od Vertu Motors - Nissan Bradford
Good evening, Mike. Thank you for taking your time to leave this feedback. I am sorry to hear that your experience has left you feeling in this way. We would like to investigate your concerns in more depth. If you could please send us an email to digitalcustomerexperience@vertumotors.com with some further information we can certainly have this looked into further for you. Please quote ref TP1M3103. The email above is the correct email and has been tested and proven working correctly. Kind regards, Danielle
Its like old school no sales people…
Its like old school not sales people just out for a sale there good at what they do make you feel welcome and get you the car you are looking for
14 marca 2026
Opinia niezależna
Odpowiedź od Vertu Motors - Nissan Bradford
Thank you for sharing such a lovely review. It’s great to hear that our approach felt refreshing and welcoming. We pride ourselves on offering genuine support rather than a hard sales experience, and we’re delighted that you felt well looked after and were able to get the car you were looking for.
Kind regards,
Keith
Really nice service!
Buying a new car can be daunting as well as exciting, but Louie at Vertu Nissan Bradford was helpful, friendly and informative throughout the whole process. Most importantly, I never felt pressured. He was also careful to explain the various features of the new car before I drove it away, and followed up a few days later to see how I was getting on.
19 marca 2026
Opinia niezależna
Odpowiedź od Vertu Motors - Nissan Bradford
Hi JC,
Thank you for taking the time to leave such a fantastic 5‑star review. We’re delighted to hear that Louie at Vertu Nissan Bradford made your new car‑buying experience both exciting and reassuring.
It’s wonderful to know that he was friendly, informative, and supportive throughout the entire process — and especially that you never felt pressured at any stage. We’re also pleased to hear that he took the time to walk you through the features of your new car before you drove away, and followed up afterwards to ensure everything was going well.
Your feedback means a great deal to the team, and we’ll be sure to share your kind words with Louie. If you ever need anything further, we’re always here to help.
Kind regards,
Liza.
We wandered into Vertu looking for a…
We wandered into Vertu looking for a new car and Stephen Lui took us under his wing. He explained all the options, described all the features, answered all our questions and made sure we made the right decision. We are now happily enjoying our new car.
24 marca 2026
Opinia niezależna
Odpowiedź od Vertu Motors - Nissan Bradford
Thank you for taking the time to share your experience. We’re delighted to hear that Stephen was able to guide you through all the options, explain the features clearly, and help you make the right decision. It’s wonderful to know you’re now happily enjoying your new car — that’s exactly the outcome we aim for.
We truly appreciate your feedback and your trust in us.
Kind regards,
Keith
We took the car on a Motability lease
We took the car on a Motability lease
Alex was very helpful in understanding of my daughter preferences.
When the car was handed over to us, he described all the features and spec of the suv
After 2 days of collecting the car, Alex called to see if everything is okay.
20 marca 2026
Opinia niezależna
Odpowiedź od Vertu Motors - Nissan Bradford
Good morning Borhan,
Thank you for sharing your experience. I’m really pleased to hear how well Alex supported you throughout your Motability journey. It’s great that he took the time to understand your daughter’s preferences, made the handover clear by going through all the features of the SUV, and then followed up after a couple of days to make sure everything was going well.
That level of care makes such a difference, and I’m glad it helped make the process smooth for you.
Kind regards,
Dean
Ask for for Louie, he’s brill!
What made my experience go well you ask? Louie did! Louie assisted me brilliantly from his first video showing me around my soon to be new car to calling me from away on training sessions during his lunchbreak and checking in with me on a Sunday (his day off). I was initially worried about buying a car from Bradford when I live in South London. I would take Louie for a few ‘Thank you’ pints if I lived closer and we could chat all things cars (he’s an enthusiast). Thanks to Louie and his supporting team, Becca, Andy & Nasir. Even my delivery fella was a gentleman! Top job all very pleased with all your help and patience. I’ve been in mid-top end sales for many decades and I’m impressed. Much appreciated All!
12 marca 2026
Opinia niezależna
Odpowiedź od Vertu Motors - Nissan Bradford
Hi Spencer
Thank you for sharing such an outstanding review. We're absolutely delighted to hear how well Louie looked after you throughout your car‑buying journey. From his first video tour of the car, to calling you during his lunch breaks while away on training, to checking in on his day off — his dedication truly shines through. It’s wonderful to know he gave you the confidence to buy from Bradford even while living in South London.
Your kind words about his passion for cars, his attentiveness, and the lengths he went to are incredibly appreciated — and I'm sure he’d happily take you up on those thank‑you pints if distance allowed! We’re also thrilled that Becca, Andy, Nasir, and even your delivery driver all contributed to such a smooth and positive experience.
Hearing that someone with your decades of experience in mid–top‑end sales was genuinely impressed means a great deal to the whole team.
Thank you again for your trust, your patience, and your fantastic review. We’re all very pleased you’re happy with your new car.
Kind regards
Dawn
Exceptional service
17 marca 2026
Opinia niezależna
Odpowiedź od Vertu Motors - Nissan Bradford
Good afternoon,
Thank you for taking the time to leave a review. I’m really pleased to hear you received exceptional service during your visit — that’s exactly what we aim to deliver every time.
We truly appreciate your feedback.
Kind regards,
Dean
From start to finish a very…professional company
From start to finish a very professional team. Stephen the Chinese gentleman very helpful in everything. Explaining everything in detail . Rebbecca also very helpful in every way. Delighted with the level off service and attention to detail . Thank you once again. Christopherboyall.
13 marca 2026
Opinia niezależna
Odpowiedź od Vertu Motors - Nissan Bradford
Hi Christopher,
Thank you for your fantastic 5-star review. We're delighted to hear that you received such professional service from start to finish at Nissan Bradford. It’s wonderful to know that Stephen was so helpful and thorough in explaining everything in detail, and that Rebbecca also supported you every step of the way.
Your kind words about the team’s attention to detail and level of service mean a great deal to us. We’re thrilled that you had such a positive experience.
Thank you once again for taking the time to share your feedback.
Kind regards,
Liza
I ordered a Nissan Xtrail on mobility…
I ordered a Nissan Xtrail on mobility and the service from walking in the door to leaving with it was excellent. Steve Liu kept us informed and was professional all the time.
6 marca 2026
Opinia niezależna
Odpowiedź od Vertu Motors - Nissan Bradford
Good morning Rehana,
Thank you for your lovely review. We're really pleased to hear that your experience—from walking through the door to collecting your new X‑Trail—was excellent. It's great to know that Steve kept you fully informed and provided a professional service throughout.
Kind regards, Dean
A pleasant experience.
Lou was Very welcoming and knowledgeable about the vehicle we were looking at not pushy like some can be and we got a great deal on our new vehicle, would highly recommend them.
26 lutego 2026
Opinia niezależna
Odpowiedź od Vertu Motors - Nissan Bradford
Thank you for your kind review. We're delighted to hear that Lou was welcoming, knowledgeable, and made the experience relaxed and pressure‑free. It’s great to know you were able to get a great deal on your new vehicle, and we really appreciate your recommendation.
Kind regards,
Matthew
STEPHEN Liu was the best
STEPHEN Liu was the best. I agreed to having the Renault then changed my mind. No problem. Got refund on my deposit. Two days later decided it was the car for me. Rang Stephen. All sorted. Got the car yesterday. Thank you Stephen and your manager for your understanding and a bit of humour as well during what can be a stressful time.
4 marca 2026
Opinia niezależna
Odpowiedź od Vertu Motors - Nissan Bradford
Hi Eric,
Thank you so much for taking the time to leave such a lovely review. We're delighted to hear that Stephen was able to support you throughout the process — even with the change of heart along the way! It’s great to know everything was handled smoothly, and that both Stephen and his manager were understanding and added a bit of humour to what can often feel like a stressful experience.
We’re really pleased to hear you’re now enjoying your new Renault, and we truly appreciate your kind words about the team.
Kind regards,
Liza
Purchase of Nissan Quasqai…
The car was at the right price and even though there was a distance to get it the salesman Louie Middleton made it very easy for us by sending a video of the car, staying in touch throughout the process and advising us of options. We made the decision to collect the car by driving our one down and he also advised of accommodation and agreed a trade in price with us before we left to go there.
27 lutego 2026
Opinia niezależna
Odpowiedź od Vertu Motors - Nissan Bradford
Thank you for taking the time to share your experience. I’m delighted to hear that the car was just what you were looking for and that Louie Middleton made the whole process straightforward, even with the distance involved. It’s great to know that his video presentation, regular communication, and clear advice on your options helped you feel confident throughout.
I’m also pleased that he supported you with accommodation recommendations and agreed a trade‑in price ahead of your journey — it’s exactly the level of service we aim to provide.
Thank you again for your kind feedback.
Kind regards,
Matthew
I was definitely looked after at Nissan Bradford....
I was very well looked after at Vertu Bradford and I can’t thank Kieran & Rebecca enough for their input and valued experience - so very helpful - I love my new Nissan Juke! Would definitely recommend! 🚗
1 marca 2026
Opinia niezależna
Odpowiedź od Vertu Motors - Nissan Bradford
Hi Tracy,
Thank you for the fantastic 5‑star review. It’s wonderful to hear how well you were looked after at Vertu Nissan Bradford, and that Kieran and Rebecca’s support and experience made such a difference. Loving your new Nissan Juke is the best outcome of all, and your recommendation means a lot.
Kind regards,
Kerry
Everyone was super helpful
Everyone was super helpful. Did not rush us and had time.
1 marca 2026
Opinia niezależna
Odpowiedź od Vertu Motors - Nissan Bradford
Hi Christie,
Thank you for your lovely 5‑star review. We’re delighted to hear that the team at Nissan Bradford were so helpful and gave you the time you needed without rushing. Your feedback is truly appreciated.
Kind regards,
Liza
All the staff where excellent
6 lutego 2026
Opinia niezależna
Odpowiedź od Vertu Motors - Nissan Bradford
Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Selina
Vertu good car sales
Buying a new car is usually quite stressful. The staff at Vertu made it an enjoyable stress free experience. The sales personnel, Steven McGhie, was polite, funny and knowledgeable. All in all, it was straight forward and easy. I would definitely recommend using Vertu.
13 lutego 2026
Opinia niezależna
Odpowiedź od Vertu Motors - Nissan Bradford
Hi Alan
Thank you for your lovely feedback. We're delighted to hear that buying your new car felt enjoyable and stress‑free with the help of the team at Vertu. It’s great to know that Steven McGhie made the experience even better with his polite, funny, and knowledgeable approach.
We’re so pleased to hear the whole process felt straightforward and easy, and we truly appreciate your recommendation.
Kind regards
Dawn
10/10 got exactly what I wanted i just…
10/10 got exactly what I wanted i just love my car and Alex made it as simple as possible he did brilliantly thankyou
31 stycznia 2026
Opinia niezależna
Odpowiedź od Vertu Motors - Nissan Bradford
Hi Sharon
Thank you for your fantastic feedback. We're delighted to hear you got exactly what you wanted and that you absolutely love your car. It’s wonderful to know that Alex made everything as simple as possible and did such a brilliant job. Your comments are truly appreciated.
Kind regards
Dawn
Great experience
Great experience. No heavy sale. Just listened and answered all my queries.
24 stycznia 2026
Opinia niezależna
Odpowiedź od Vertu Motors - Nissan Bradford
Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.
My whole experience from start to…
My whole experience from start to finish was brilliant 👏 Stephen liu was amazing and his customer service is second to none. From placing the order to having the car ready in 4 days. I would definitely recommend nissan to friends and family
22 stycznia 2026
Opinia niezależna
Odpowiedź od Vertu Motors - Nissan Bradford
Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.
This company talked me through…everything
This company talked me through everything thoroughly and put themselves out trying to find me the right vehicle, which they succeeded in doing. Thank you Vertu
28 września 2025
Opinia niezależna
Odpowiedź od Vertu Motors - Nissan Bradford
Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.