Vertu Motors - Hyundai Peterlee Recenzje 

122
Wynik TrustScore: 5 na 5

4,8

3 Mill Hill, North West Industrial Estate, SR8 2HR Peterlee, County Durham, GB


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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Hyundai Peterlee, wow what can we say Our sales representative Tony and Dealer principal Jordan where knowledgeable, honest and helped us get the car we wanted within our budget. This is the seco... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Excellent service! As a disabled customer, I deeply appreciated the patience shown to my husband and me while ordering my new vehicle. Angela kept us regularly updated and went out of her way to... Zobacz więcej

Reakcja na opinię

Oceniono na 4 z 5

The style of engagement suited us well, we were asked what we were looking for, no-one tried to 'sell up', the pitch and help were just right. Harrison was our contact and he had lovely manner and g... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

The whole experience from initial enquiry to vehicle handover was excellent. Harry Cairns went the extra mile to ensure the purchase was seamless, great knowledge about the vehicle and after care p... Zobacz więcej

Reakcja na opinię


Informacje dotyczące firmy

  1. Salon samochodowy
  2. Sklep samochodowy
  3. Naprawa samochodu
  4. Dealer pojazdów mechanicznych
  5. Komis samochodowy

O Vertu Motors - Hyundai Peterlee

Napisane przez firmę

Vertu Motors is one of the UK’s largest and most trusted automotive retailers, with dealerships nationwide.

Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.

With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.

We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.

It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.

Dane kontaktowe

  • 3 Mill Hill, North West Industrial Estate, SR8 2HR, Peterlee, County Durham, Zjednoczone Królestwo

  • 0344 659 0599

4,8

Doskonała

Wynik TrustScore: 5 na 5

122 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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4,8

Wszystkie recenzje

(122)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 13 323

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Excellent service

Excellent choice of vehicles, quick and easy to get to, great customer care. Overall excellent service.

18 października 2025
Opinia niezależna
Logo Vertu Motors  - Hyundai Peterlee

Odpowiedź od Vertu Motors - Hyundai Peterlee

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Dawn

Oceniono na 5 z 5

Great and easy experience purchasing a…

Great and easy experience purchasing a used car from Vertu Peterlee.
Sales executive Edwin was friendly, professional and knowledgeable which made the whole process including trade in an easy experience.
Would recommend anyone looking for a car to visit here.

10 października 2025
Opinia niezależna
Logo Vertu Motors  - Hyundai Peterlee

Odpowiedź od Vertu Motors - Hyundai Peterlee

Good afternoon Colin. Thank you so much for your kind words! We are so happy to hear that Edwin was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dean

Oceniono na 5 z 5

First experience at vertu hyundai …

I came for a test drive of a used hyundai Tucson that I reserved online. Tony Allen set me up and another employee took me out for it, he was super friendly & was very knowledgeable of the car. When I got back I decided to buy it, Tony made the whole experience so easy with no pushy sales. I was offered 4 extra products to buy with the car. Tony explained them all to me & I bought 2 of them because I wanted them.
Overall I received a first class service 10 out of 10.

11 października 2025
Opinia niezależna
Logo Vertu Motors  - Hyundai Peterlee

Odpowiedź od Vertu Motors - Hyundai Peterlee

Good morning Scott. Thank you very much for leaving us a review. Customer feedback is extremely important to us. We are pleased to hear that you were happy with the level of service that you received from Tony and the team. We hope to see you again soon. Happy motoring, Kerry

Oceniono na 5 z 5

Stress free service for my car again…

Stress free service for my car again thank you Georgia for a great experience & making me feel like a valued customer

7 października 2025
Opinia niezależna
Logo Vertu Motors  - Hyundai Peterlee

Odpowiedź od Vertu Motors - Hyundai Peterlee

Good morning, Sid. Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Danielle

Oceniono na 5 z 5

Well worth the distance travelled.

An excellent price for the new car I was after, short delivery time, reasonable trade in price for my old car, very good communications and a real pleasure to deal with Edwin and the team at Peterlee Hyundai. This was one of the most relaxing and enjoyable purchase of a new car i have experienced, well worth the hour and a half journey to get there.

30 września 2025
Opinia niezależna
Logo Vertu Motors  - Hyundai Peterlee

Odpowiedź od Vertu Motors - Hyundai Peterlee

Thank you very much for leaving us a review. Customer feedback is extremely important to us. We are pleased to hear that you were happy with the level of service that you received from Edwin and the team. We hope to see you again soon. Happy motoring, Chloe

Oceniono na 5 z 5

Great service

Great service from start to finish.2'nd car I have bought from peterlee .Sales team really good especially Trever Darby who dealt with my every need.

30 września 2025
Opinia niezależna
Logo Vertu Motors  - Hyundai Peterlee

Odpowiedź od Vertu Motors - Hyundai Peterlee

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.

Oceniono na 5 z 5

Helpful staff

Helpful staff, quick turn around. Very happy with new vehicle.

30 września 2025
Opinia niezależna
Logo Vertu Motors  - Hyundai Peterlee

Odpowiedź od Vertu Motors - Hyundai Peterlee

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Keith

Oceniono na 5 z 5

I10 purchase

Very professional and helpful Sales person who made us feel comfortable and did not put us under pressure at any time. All the staff were friendly. Over the moon with the car!

23 września 2025
Opinia niezależna
Logo Vertu Motors  - Hyundai Peterlee

Odpowiedź od Vertu Motors - Hyundai Peterlee

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza

Oceniono na 5 z 5

The right car

Andy went above and beyond to find the right car for us. Looking forward to another hyundi journey!

19 września 2025
Opinia niezależna
Logo Vertu Motors  - Hyundai Peterlee

Odpowiedź od Vertu Motors - Hyundai Peterlee

Good morning. Thank you very much for leaving us a review. Customer feedback is extremely important to us. We are pleased to hear that you were happy with the level of service that you received from Andy and the team. We hope to see you again soon. Happy motoring, Kerry

Oceniono na 5 z 5

Great service

Great service, Andrew was very professional and informative. Kept me updated throughout the entire process. Made buying a new car a simple and easy experience.

12 września 2025
Opinia niezależna
Logo Vertu Motors  - Hyundai Peterlee

Odpowiedź od Vertu Motors - Hyundai Peterlee

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.

Oceniono na 5 z 5

Great Experience

Just bought a used car from Peterlee Hyundai and dealt with Ed
This will be the 4th car we have bought with Ed and as usual we are not disappointed. Always makes us feel welcome and listens to what we are after and looks after us
Would defo recommend this garage and especially the salesman Ed

15 września 2025
Opinia niezależna
Logo Vertu Motors  - Hyundai Peterlee

Odpowiedź od Vertu Motors - Hyundai Peterlee

Good morning. Thank you very much for leaving us a review. Customer feedback is extremely important to us. We are pleased to hear that you were happy with the level of service that you received from Ed and the team. We hope to see you again soon. Happy motoring, Kerry

Oceniono na 5 z 5

Great service from Andrew & team

Really great experience buying a car, excellent communication throughout.

13 września 2025
Opinia niezależna
Logo Vertu Motors  - Hyundai Peterlee

Odpowiedź od Vertu Motors - Hyundai Peterlee

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Chloe

Oceniono na 5 z 5

My brand new car

After a disappointing start to buying a car and having it refused the problem was sorted quickly by the sales man Harry and the Manager Haley, top marks to these two for a job well done with kindness and courtesy.

5 września 2025
Opinia niezależna
Logo Vertu Motors  - Hyundai Peterlee

Odpowiedź od Vertu Motors - Hyundai Peterlee

Thank you so much for your kind words! We are so happy to hear that Harry and Haley was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Selina

Oceniono na 5 z 5

Vertu Peterlee first class dealership

We purchased our new Hyundai Tuscon plug in hybrid ultimate on 1st from Vertu Hyundai Peterlee.
This is our 7th purchase from this dealer. The sales executive for the last four was Eddy. He took the stress out of all the paperwork etc and with his knowledge and easy going friendly manner it was a pleasure to do the transaction. This is one of the reasons why we return to Vertu Peterlee. Nothing was a problem to him or the team and can highly recommend purchasing a vehicle from them.
We would just like to add Eddy is a credit to the organisation and best wishes to him for the future.
The car is amazing love it.

1 września 2025
Opinia niezależna
Logo Vertu Motors  - Hyundai Peterlee

Odpowiedź od Vertu Motors - Hyundai Peterlee

Thank you very much for leaving us a review. Customer feedback is extremely important to us. We are pleased to hear that you were happy with the level of service that you received from Eddy and the team. We hope to see you again soon. Happy motoring, Kind regards, Selina

Oceniono na 5 z 5

Great service

Great service from start to finish, Ed from Vertu Peterlee was very knowledgeable and helpful every step of the way, nothing was too much trouble. Love my new car, thank you!!

5 września 2025
Opinia niezależna
Logo Vertu Motors  - Hyundai Peterlee

Odpowiedź od Vertu Motors - Hyundai Peterlee

Thank you so much for your kind words! We are so happy to hear that Ed was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Chloe

Oceniono na 5 z 5

Good Service

A very good experience from first visiting showroom to the purchase of our new car. Our Salesperson Edwin Golightly was extremely helpful as always this is the fourth car we have bought with him.

3 września 2025
Opinia niezależna
Logo Vertu Motors  - Hyundai Peterlee

Odpowiedź od Vertu Motors - Hyundai Peterlee

Good afternoon Brian. Thank you so much for your kind words! We are so happy to hear that Edwin was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dean

Oceniono na 5 z 5

Hyundia Tuson

Hi
I had a great experience at Peterlee Hyundai our sales person was absolutely fantastic if you ever go there ask for Edwin he will look after you from start to finish.
He takes care of all your paper work including the DVLA. A 5 * rating .
Thank you.

29 sierpnia 2025
Opinia niezależna
Logo Vertu Motors  - Hyundai Peterlee

Odpowiedź od Vertu Motors - Hyundai Peterlee

Thank you so much for your kind words! We are so happy to hear that Edwin was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards Dawn

Oceniono na 5 z 5

very friendly good knowledge extremely…

very friendly good knowledge extremely helpful. couldn’t ask for better service andrew went above and beyond

18 sierpnia 2025
Opinia niezależna
Logo Vertu Motors  - Hyundai Peterlee

Odpowiedź od Vertu Motors - Hyundai Peterlee

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards Dawn

Oceniono na 5 z 5

The Peterlee dealership had a warm…

The Peterlee dealership had a warm welcome, staff offered us space to look at the cars with no hard sell. Ed took the time to go over our requirements and did not rush us into making a decision. Fantastic customer service .

28 sierpnia 2025
Opinia niezależna
Logo Vertu Motors  - Hyundai Peterlee

Odpowiedź od Vertu Motors - Hyundai Peterlee

Good morning. Thank you so much for your kind words! We are so happy to hear that Ed was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dean

Oceniono na 1 z 5

Massively incorrect information on this…

Massively incorrect information on this Web page. DO NOT go through hyundai for your servicing or any other mechanical issues.
Prices are incorrect and the list of jobs that will be carried out is also massively deceptive.
Trying to establish what work is part of the full service is like entering pans labyrinth.
Hyundai customer service have no knowledge whatsoever ever of what is stated on their websites.
I had a disgraceful experience talking to Peterlee Hyundai Garage in the phone about this.
SG Petch in Middlesbrough were so much nicer over the phone, accepting that there are issues with the website (not overseen by SG petch!)

In summary of work that will be completed, the full service states that it will include "Full health check of vehicle management systems using Hyundai Diagnostic Tester" this is not to be mistaken for a Hyundai diagnostic test!!!
Although it clearly states that is what it is.

AA breakdown cover is included and clearly states that terms and conditions apply to this.
The diagnostic check also has terms and conditions applied, it is just not stated as having TsandCs. This is known as deceptive practice from hyundai.

31 lipca 2025
Opinia niezależna
Logo Vertu Motors  - Hyundai Peterlee

Odpowiedź od Vertu Motors - Hyundai Peterlee

Thank you for taking your time to leave this feedback. I am sorry to hear that your experience has left you feeling this way. We would like to investigate your concerns in more depth and have passed your details onto the management team at the dealership. Many thanks Dawn

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