Vertu Motors - Honda Nottingham Recenzje 

88
Wynik TrustScore: 5 na 5

4,8

Lenton Lane, NG7 2PT Nottingham, Nottinghamshire, GB


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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

What a great customer experience when buying our 4th Honda. Gavin went the extra mile in making sure that we were completely satisfied with the car we were interested in and looked after us very... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Extremely pleased and satisfied with all aspects of our buying experience. All the team were attentive and helpful throughout abd especially O'neil who at all times was courteous sensitive to our ne... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

I knew exactly the second hand Honda model I wanted and spotted it online from Vertu - a rare find. I was able to arrange delivery (from Nottingham to Glasgow ) and part exchange of my previous car wi... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Honda Nottingham always go above and beyond for me no matter what I ask. Nothing is too much trouble for them no matter who you get. This time it was Tom, Ellenie and Annice. I always like getting my... Zobacz więcej

Reakcja na opinię


Informacje dotyczące firmy

  1. Salon samochodowy
  2. Sklep samochodowy
  3. Naprawa samochodu
  4. Dealer pojazdów mechanicznych
  5. Komis samochodowy

O Vertu Motors - Honda Nottingham

Napisane przez firmę

Vertu Motors is one of the UK’s largest and most trusted automotive retailers, with dealerships nationwide.

Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.

With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.

We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.

It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.

Dane kontaktowe

  • Lenton Lane, NG7 2PT, Nottingham, Nottinghamshire, Zjednoczone Królestwo

  • 0344 558 1313

4,8

Doskonała

Wynik TrustScore: 5 na 5

88 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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Odpowiada na 96% z negatywnych recenzji

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4,8

Wszystkie recenzje

(88)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 13 232

Napisz recenzję
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Oceniono na 5 z 5

Great service

I just got my first car yesterday and I must say the service was really good and so helpful, Tom , Ivan and everybody else were so friendly. Thank you all for your help, I love my car

27 stycznia 2024
Opinia niezależna
Logo Vertu Motors  - Honda Nottingham

Odpowiedź od Vertu Motors - Honda Nottingham

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Stuart.

Oceniono na 2 z 5

Bought a Vauxhall grandland x needed a…

Bought a Vauxhall grandland x needed a repair to the consol was told that they were waiting for the part never got back to me I bought the car on the condition it would be sorted I don’t think they were ever going to be honest about fixing it I would not recommend this dealership don’t trust them .

14 lipca 2023
Opinia niezależna
Logo Vertu Motors  - Honda Nottingham

Odpowiedź od Vertu Motors - Honda Nottingham

Good Morning, Alphonso. Thank you for taking your time to leave this review. I am sorry to hear that your experience has left you feeling this way. We have forwarded your details onto the relevant management team who will investigate your concerns in more depth. Kind regards, Liza.

Oceniono na 1 z 5

I had a bad experience

I had a bad experience, I see in the reviews that I'm not the only one, so if you want to avoid problems, avoid this unit, they delayed the delivery of my bike, with that I lost the date of the applications that I was running, I had to make a second of the overnight, paying much more, the whole process lacked transparency, I did not have adequate information, now I went to do the first inspection of the bike and there is only a vacancy for 05/07, that is, I will have to stay more than 1 month without work through their fault, since they did not inform me about this, that is, you are only interesting to them until you make the payment, after which they completely abandon.

1 maja 2023
Opinia niezależna
Logo Vertu Motors  - Honda Nottingham

Odpowiedź od Vertu Motors - Honda Nottingham

Good afternoon Eugenio. Thank you for taking your time to leave this review. I am sorry to hear that your experience has left you feeling this way. We have forwarded your details onto the relevant management team who will investigate your concerns in more depth. Kind regards, Dean.

Oceniono na 1 z 5

Wanted to charge £126 before looking at the repair.

I've always had my Honda Jazz serviced by Vertu Honda Nottingham, so when the passenger side wing mirror failed to open because of defective gears, I phoned them to arrange a repair. I was told that they would charge £126 for a diagnostic check before looking at the wing mirror, because there might be other problems! I took the car to a local garage and saved around £250.
This experience, together with one to look at a new Jazz, where the attitude seemed to be 'take it or leave it' has led to us buying an electric MG4 from Sandicliffe on the other side of the road. Much better experience.
Update - Just had a call from the manager at Vertu Honda Nottingham (day after the reply below, which is good). Very apologetic. My call about the repair had probably gone through to a central exchange who were working from a script.

12 maja 2023
Opinia niezależna
Logo Vertu Motors  - Honda Nottingham

Odpowiedź od Vertu Motors - Honda Nottingham

Good afternoon David. Thank you for taking your time to leave this review. I am sorry to hear that your experience has left you feeling this way. We have forwarded your details onto the relevant management team who will look into your concerns in more depth. Kind regards, Dean.

Oceniono na 5 z 5

Excellent experience

Helpful, professional and friendly team.
Excellent service.

17 stycznia 2023
Opinia niezależna
Logo Vertu Motors  - Honda Nottingham

Odpowiedź od Vertu Motors - Honda Nottingham

Customer feedback is extremely important to us and your comments will be forwarded on to Management at the Dealership to enable them to share your experience with the Team. Thanks Dawn

Oceniono na 1 z 5

Deplorable customer service!

Deplorable customer service!
We brought our car in over 2 months ago with inexplicable corrosion on one of the doors. They looked at it and promised to get back to us, and despite weekly phone calls to them, and promises that they'll get back to us, nothing at all has been done, and they haven't even given us the courtesy of a phone call or email to let us know what is happening.

4 października 2022
Opinia niezależna
Logo Vertu Motors  - Honda Nottingham

Odpowiedź od Vertu Motors - Honda Nottingham

Thank you for taking your time to leave this feedback. I am sorry to hear that your experience has left you feeling this way. We would like to investigate your concerns in more depth if you can send me registration and contact details to digitalcustomerexperience@vertumotors.com. quoting ref TPH6912 - Thank you Dawn

Oceniono na 5 z 5

Sales and customer service excellent…

Sales and customer service excellent I'd like to say Obi looked after us extremely well and I will give a score of 10out of 10plus thank you again Obi

12 października 2022
Opinia niezależna
Logo Vertu Motors  - Honda Nottingham

Odpowiedź od Vertu Motors - Honda Nottingham

Good evening Anthony, Thank you for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will ensure that Obi receives the recognition he deserves and forward this to the management for you. Thank you Chloe

Oceniono na 5 z 5

just brought a honda jazz crosstar …

just brought a honda jazz crosstar from honda nottingham
first class service from obi and the team
i would highly reccomend them
thanks julie and robert

2 lipca 2022
Opinia niezależna
Logo Vertu Motors  - Honda Nottingham

Odpowiedź od Vertu Motors - Honda Nottingham

Hi Mrs Scarrott. Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. Many thanks, Kerry

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