Vertu Motors - Honda Huddersfield Recenzje 

49
Wynik TrustScore: 4.5 na 5

4,7

650-652 Leeds Road, HD2 1UB Huddersfield, West Yorkshire, GB


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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

I got honda hrv from honda huderafield , all transparent no pushy marketing, mark was so helpfull throug the process from start to finish was seemless . The vehichle is wonderful because it holds v... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

From the warm welcome when you walk into the garage right through the process of purchasing a car, we were supported and advised in a friendly, professional and caring manner by Jan. She helped and... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Very friendly, and informative. Everyone at Vertu Honda, Huddersfield made us feel welcome, without being pushy. Andy took us for a test drive, and Sophie helped us get everything we wanted with regar... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

We have now bought two Honda jazz vehicles from Vertu in Huddersfield. On both occasions Habib has been the salesman. He is always extremely courteous and helpful and makes the whole process very easy... Zobacz więcej

Reakcja na opinię


Informacje dotyczące firmy

  1. Salon samochodowy
  2. Sklep samochodowy
  3. Naprawa samochodu
  4. Dealer pojazdów mechanicznych
  5. Komis samochodowy

O Vertu Motors - Honda Huddersfield

Napisane przez firmę

Vertu Motors is one of the UK’s largest and most trusted automotive retailers, with dealerships nationwide.

Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.

With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.

We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.

It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.

Dane kontaktowe

  • 650-652 Leeds Road, HD2 1UB, Huddersfield, West Yorkshire, Zjednoczone Królestwo

  • 0330 012 2123

4,7

Doskonała

Wynik TrustScore: 4.5 na 5

49 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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4,7

Wszystkie recenzje

(49)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 12 322

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Oceniono na 5 z 5

Buying my car

Jan made the experience of purchasing my car so easy everything was explained in great detail, i never felt rushed to make a decision. Jan made sure everything was arranged i was kept informed of progress, She took me for a test drive set up all my radio stations for me, she explained everything I am very happy with service provided

27 października 2025
Opinia niezależna
Logo Vertu Motors  - Honda Huddersfield

Odpowiedź od Vertu Motors - Honda Huddersfield

Good morning Anastasia. Thank you so much for your kind words! We are so happy to hear that Jan was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dean

Oceniono na 5 z 5

I’m a big fan of VM cars and Ewan Evans…

I’m a big fan of VM cars and Ewan Evans at Huddersfield was very helpful and professional.

25 października 2025
Opinia niezależna
Logo Vertu Motors  - Honda Huddersfield

Odpowiedź od Vertu Motors - Honda Huddersfield

Good morning, Christine. Thank you so much for your kind words! We are so happy to hear that Ewan was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Danielle

Oceniono na 5 z 5

I purchased a Honda Jazz Crosstar from…

I purchased a Honda Jazz Crosstar from Vertu Motors Huddersfield. I live 100 miles away and didn’t want to travel that far but luckily Vertu do a delivery service. I dealt with Cristian who was always polite and patient. I was rather concerned as this was the first car I had bought without physically seeing it. I think I got a good deal with my part exchange and when the car was deliver by a very pleasant gentleman I quickly realised I needn’t have worried. I love the car and highly recommend Vertu Motors Huddersfield.

7 października 2025
Opinia niezależna
Logo Vertu Motors  - Honda Huddersfield

Odpowiedź od Vertu Motors - Honda Huddersfield

Good afternoon Liz. Thank you very much for leaving us a review. Customer feedback is extremely important to us. We are pleased to hear that you were happy with the level of service that you received from Cristian and the team. We hope to see you again soon. Happy motoring, Dean

Oceniono na 5 z 5

Absolute personal service from walking…

Absolute personal service from walking into the showroom to picking up our new car a few weeks later
Brilliant communication all the way through from both Honda and Christian at Huddersfield Virtu

8 października 2025
Opinia niezależna
Logo Vertu Motors  - Honda Huddersfield

Odpowiedź od Vertu Motors - Honda Huddersfield

Good morning, Jon. Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Danielle

Oceniono na 5 z 5

New car

Before deciding, I compared several makes and models, focusing on reliability, fuel efficiency, safety features, and running costs.Ewan was knowledgeable without being too pushy, which made the process less stressful. They gave me a clear breakdown of finance options, part-exchange value, and warranty details.Overall a great experience at Vertu Huddersfield and love the new car.Thanks again to Ewan and the team.

30 września 2025
Opinia niezależna
Logo Vertu Motors  - Honda Huddersfield

Odpowiedź od Vertu Motors - Honda Huddersfield

Hi Trevor, Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Keith

Oceniono na 5 z 5

Highly Recommend

Just collected my new car, a Honda Jazz. This is my 4th Jazz, and Mark Brook and his team have always looked after us well. I would highly recommend Virtu Honda Huddersfield. Fantastic customer service and excellent aftercare. Cristian was very helpful, informative and patient throughout helping me to decide which model to purchase. He helped to make the whole buying process stress free and pleasant. He took time to explain all the features of the vehicle to us and took us out on a test drive. I really cannot recommend Cristian and Mark enough, thank you for all your help

27 września 2025
Opinia niezależna
Logo Vertu Motors  - Honda Huddersfield

Odpowiedź od Vertu Motors - Honda Huddersfield

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.

Oceniono na 5 z 5

Vertu motors in Leeds

Vertu motors in Leeds, were very clear and caring, Alex did a wonderful job of going through everything in the car even allowing to test to see if my dog crate would fit in the back, thanks again.

10 września 2025
Opinia niezależna
Logo Vertu Motors  - Honda Huddersfield

Odpowiedź od Vertu Motors - Honda Huddersfield

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.

Oceniono na 5 z 5

Amazing service from the guys at…

Amazing service from the guys at Huddersfield Honda. Christian and John even delivered my car before I went to work. Car mats and fuel thrown in to sweeten the deal. Complete ease from start to finish.
In a very competitive market place price and service came through with the Guys at Huddersfield Honda.
Well done and thanks again for all your hard work making my new car experience one to remember.

27 września 2025
Opinia niezależna
Logo Vertu Motors  - Honda Huddersfield

Odpowiedź od Vertu Motors - Honda Huddersfield

Thank you so much for your kind words! We are so happy to hear that Christian and John was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Matthew.

Oceniono na 5 z 5

Overall great experience

Overall great experience.
Well presented showroom (dog friendly) with courteous staff.

27 września 2025
Opinia niezależna
Logo Vertu Motors  - Honda Huddersfield

Odpowiedź od Vertu Motors - Honda Huddersfield

Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Matthew.

Oceniono na 5 z 5

Great experience

I had a great experience buying a new car thanks to Imran at Vertu VW Huddersfield. The process was quick and easy and he was very helpful and informative. Thank you!!

23 września 2025
Opinia niezależna
Logo Vertu Motors  - Honda Huddersfield

Odpowiedź od Vertu Motors - Honda Huddersfield

Thank you so much for your kind words! We are so happy to hear that Imran was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards Dawn

Oceniono na 5 z 5

Habib was brilliant to work with

Habib was brilliant to work with. He got the deal over the line with minimal fuss.

He is so patient and thoughtful. nothing is too much trouble.

I would thoroughly recommend Vertu Honda Huddersfield. the HRV is fantastic. So easy to drive.

Well done !

23 września 2025
Opinia niezależna
Logo Vertu Motors  - Honda Huddersfield

Odpowiedź od Vertu Motors - Honda Huddersfield

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.

Oceniono na 5 z 5

Just drove away in our new Honda jazz…

Just drove away in our new Honda jazz from Vertu Huddersfield Thank to Lindsey for your help and patience,this our 3rd jazz from Vertu Honda in Huddersfield always great service nothing is too much trouble

15 września 2025
Opinia niezależna
Logo Vertu Motors  - Honda Huddersfield

Odpowiedź od Vertu Motors - Honda Huddersfield

Good morning. Thank you very much for leaving us a review. Customer feedback is extremely important to us. We are pleased to hear that you were happy with the level of service that you received from Lindsey and the team. We hope to see you again soon. Happy motoring, Kerry

Oceniono na 5 z 5

Excellent Service

Christian was lovely to deal with, the car as described.
Purchased over the phone as had to drive over two hours to view and did not want to do the trip twice, to then buy.
Lovely dealership, would recommend and would look again to buy another car from them in the future.

13 września 2025
Opinia niezależna
Logo Vertu Motors  - Honda Huddersfield

Odpowiedź od Vertu Motors - Honda Huddersfield

Thank you so much for your kind words! We are so happy to hear that Christian was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dawn

Oceniono na 5 z 5

Great experience all went well and was made so easy

So customer focused went the extra mile to make buying a car and pleasure and joy with out any stress or worry

8 września 2025
Opinia niezależna
Logo Vertu Motors  - Honda Huddersfield

Odpowiedź od Vertu Motors - Honda Huddersfield

Good morning. Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Dean

Oceniono na 5 z 5

Excellent support, from quote to delivery

Cristian provided excellent support, from initial quote to delivery. Polite and efficient, answered calls and emails promptly. Will certainly consider this dealership again, even though a bit of a distance from home.

5 września 2025
Opinia niezależna
Logo Vertu Motors  - Honda Huddersfield

Odpowiedź od Vertu Motors - Honda Huddersfield

Good morning John. Thank you so much for your kind words! We are so happy to hear that Cristian was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dean

Oceniono na 5 z 5

Great staff.

All the staff are most welcoming, helpful and knowledgeable. Always a pleasure to visit the showroom.

4 września 2025
Opinia niezależna
Logo Vertu Motors  - Honda Huddersfield

Odpowiedź od Vertu Motors - Honda Huddersfield

Good afternoon Marilyn. Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Dean

Oceniono na 5 z 5

When things go wrong, they came to our rescue

The one aspect of a business is how they deal with you when things go wrong... Its alright selling you a nice shiny car and offering you the world, but what happens after 4 years when the warranty runs out and a major expensive problem with your honda occurs?
Well, i have to say, we are beyond happy with the experience we received from Vertu Honda Huddersfield. We found a problem with the brakes and having spent a whole Sunday researching this problem, it appeared that over 90% of the Honda dealerships UK wide refused to accept any responsibility or offer a full repair. The fault was diagnosed and Honda informed us that they would contact HQ for a replacement and that it would be delivered ASAP. When the part arrived, we were top of the list for repair and the car was repaired within days of the spare part arriving. Many thanks to service manager Mr Paul Walsh and to the fabulous reception staff and the mechanics (whoever you are) We intend to replace our CRV as and when the time is right and since the repair " HondaBoy" is running and driving better than the day we purchased him...!

22 lipca 2025
Opinia niezależna
Logo Vertu Motors  - Honda Huddersfield

Odpowiedź od Vertu Motors - Honda Huddersfield

Good afternoon Gary. Thank you very much for leaving us a review. Customer feedback is extremely important to us and your wonderful comments have been forwarded on to Management at the Dealership to enable them to share your experience with Paul and the team. We look forward to dealing with you again in the future and happy motoring! Many thanks, Dean

Oceniono na 2 z 5

Brilliant Salesmen, shame about the rude Manager!

Having previously bought two cars here over the last few years I recommended my daughter go there, no pushy sales techniques and we had been happy in the past with Vertu Huddersfield. In January this year my daughter bought a Honda Jazz from here, but unfortunately someone ran into the back of her in June and wrote it off! As we had been happy with previous purchases we went back to this dealer, that is a recommendation in itself for the dealership. The Salesmen Andrew and Habib were both very helpful, understanding my daughter was still upset over the accident and not really ready to decide on another car, but she needed one to commute. She did decide on one but later changed her mind, so went back again with a friend and looked at another when I was on holiday. Bearing in mind my daughter was not used to choosing a car on her own without advice from family, even though she had paid a deposit she asked me to check if I thought the second car she had decided on was suitable. Andrew was very patient and very professional and when I looked at the car there was a rip in the seat (fair enough they said it could be repaired) and the boot lining was very worn and scruffy, a few paint scuffs too, plus it had two previous owners in four years. It had obviously not been well looked after, alarm bells rang so I advised her not to get that one. We asked if there were any alternatives, Andrew went to check and then the Manager came to speak to us. He was very confrontational and said he would refund her deposit but he wasn’t going to have another car brought to the dealership as it would lose him money! In other words, he didn’t want our custom, in effect he might as well have said go away, we don’t want to sell to you. His attitude was disgusting! I understand he may have felt annoyed by my daughter being indecisive, but buying a car is rather more than just buying a new dress! Especially for a young woman who had already lost money on the car that had been written off after only a few months! He was so rude it was quite unbelievable the way he spoke to us. That manager is a disgrace to Vertu being so objectionable to customers, even more so when he knew we had gone there specifically because we had been happy with previous purchases. If this is the way he treats his customers then he really needs to receive some retraining in customer service and compare his arrogance with the professionalism of his salesmen. Not only has he lost my daughter’s custom, only two days earlier I had recommended them to a friend who was looking to buy a brand new Honda, after I was extolling how good the salesmen were. I am only sorry the lack of these possible sales have lost commission for Andrew and Habib, because of the attitude of the rude, ignorant Manager. I hope his Head Office read this review and I intend to e mail them as well.

10 lipca 2025
Opinia niezależna
Logo Vertu Motors  - Honda Huddersfield

Odpowiedź od Vertu Motors - Honda Huddersfield

Thank you for taking your time to leave this feedback. I am sorry to hear that your experience has left you feeling in this way. We would like to investigate your concerns in more depth. If you could please send us an email to digitalcustomerexperience@vertumotors.com with some further information we can certainly have this looked into further for you. Please quote ref TP2JG1407 Kind regards, Liza

Oceniono na 5 z 5

Great service

My wife took her Skoda Fabia here for a full service and MOT.
They cleaned the outside and valeted the inside of the car, and were really competitive on price.
We will certainly use them again for servicing/MOT

3 lipca 2025
Opinia niezależna
Logo Vertu Motors  - Honda Huddersfield

Odpowiedź od Vertu Motors - Honda Huddersfield

Good morning.Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you. We strive to provide the best possible service for all our customers and look forward to dealing with you in the future. Kind regards, Dean

Oceniono na 5 z 5

this is my second Honda H R V

this is my second Honda H R V, purchased from vertu,
when i decided to update to the 25 model, i spoke to Lyndsey, advised model i wanted ,we arranged appointment for next day, but,, what surprised ,sent me a video of the vehicle which was excellent, I met Lyndsey to look at the vehicle, who took me through the vehicle in detail again, from then, just a case of setting up payment and delivery ,which i received 17June,the hand over was good, i find Vertu a excellent company to work with ,from sales, to aftercare .no need to look at elsewhere for Honda.

17 czerwca 2025
Opinia niezależna
Logo Vertu Motors  - Honda Huddersfield

Odpowiedź od Vertu Motors - Honda Huddersfield

Good afternoon Keith. Thank you so much for your kind words! We are so happy to hear that Lyndsey was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dean

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