Aneeqa is a credit to ford. She made our experience of picking and collecting our new kuga very pleasant. Kept us upto date on delays and very professional. She's a very pleasant lady and will defini... Zobacz więcej
Reakcja na opinię
54-56 Higher Bridge Street, BL1 2HG Bolton, Lancashire, GB
•Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Aneeqa is a credit to ford. She made our experience of picking and collecting our new kuga very pleasant. Kept us upto date on delays and very professional. She's a very pleasant lady and will defini... Zobacz więcej
Reakcja na opinię
Just a quick thanks to Max, Dave& Nick in the used Vans at Vertu Ford Bolton, had the pleasure of meeting all 3 guys and couldn’t fault them in anyway, cheers lad and hope to see you in the near fut... Zobacz więcej
Reakcja na opinię
I'm over in Noth Wales .So was looking for a car here.Not had much luck until I looked on Vertu.The nearest place for me was Vertu Motors Bolton. Phone then up Spoke to Stephen Calland Sales Executive... Zobacz więcej
Reakcja na opinię
When my fleet company sent me to kwik fit to check the brakes on my car & were unable to help, I called in at Ford on the off chance. Dominic was really helpful, explaining about the different driv... Zobacz więcej
Reakcja na opinię
Napisane przez firmę
54-56 Higher Bridge Street, BL1 2HG, Bolton, Lancashire, Zjednoczone Królestwo
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 96% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 24 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Our mobility advisor Aneeqa was excellent, she looked after us both with 5 star service, couldn't fault Ford in any way

Odpowiedź od Vertu Motors - Ford Bolton
I'm over in Noth Wales .So was looking for a car here.Not had much luck until I looked on Vertu.The nearest place for me was Vertu Motors Bolton. Phone then up Spoke to Stephen Calland Sales Executive who was very helpful.Liked a Ford Fiesta ecoboost so had it Reserved by Stephen till I got over to Bolton.When I arrived he was extremely helpful showing me all around the car.Which was in excellent condition. Just like to Thank Stephen and all the staff for all the help and guidance we recieved. The car arrived at my house a few days later delivered by Andy who was also helpful showing me around it again. Once again like to thank all at Vertu Bolton for there excellent service.

Odpowiedź od Vertu Motors - Ford Bolton
Very professional, polite and couldn’t do enough for us to ensure we had a positive experience

Odpowiedź od Vertu Motors - Ford Bolton
Just a quick thanks to Max, Dave& Nick in the used Vans at Vertu Ford Bolton, had the pleasure of meeting all 3 guys and couldn’t fault them in anyway, cheers lad and hope to see you in the near future for another great deal, top notch.
Martin
Marbro Contracts Ltd

Odpowiedź od Vertu Motors - Ford Bolton
Brought a Ford Focus and the car was immaculate inside and out. Stephen Calland showed me the car, who was very helpful and informative. I would recommend Vertu to anyone.

Odpowiedź od Vertu Motors - Ford Bolton
Aneeqa is a credit to ford. She made our experience of picking and collecting our new kuga very pleasant. Kept us upto date on delays and very professional. She's a very pleasant lady and will definitely purchase from her again.

Odpowiedź od Vertu Motors - Ford Bolton
⭐⭐⭐⭐⭐
Fantastic service from Chris at Vertu Ford Bolton. Friendly, knowledgeable and kept me informed throughout the entire process. Made buying my new car easy and enjoyable. A great experience from start to finish and I would highly recommend both Chris and the dealership.

Odpowiedź od Vertu Motors - Ford Bolton
When my fleet company sent me to kwik fit to check the brakes on my car & were unable to help, I called in at Ford on the off chance.
Dominic was really helpful, explaining about the different drive modes on electric cars, how they affect the braking and took the car out for a drive, reassuring me all OK and giving me some really helpful info.
He also helped to set up the app which until now, I didn't realized existed and filled the washer fluid which was on my to do list. Great customer service, always a friendly and helpful welcome whenever I've been, thank you!

Odpowiedź od Vertu Motors - Ford Bolton
The selection of cars was excellent, each in great condition and at very competitive pricing. The sales assistant was far from pushy and was there to provide information and assistance throughout. She was very personable and made the buying process very much better than I had feared it would be. All in all a very positive experience throughout

Odpowiedź od Vertu Motors - Ford Bolton
My car was booked in for a 2nd year service. Over the 2 years I paid monthly towards the service and was hoping that there was no extra fees.
My issue was that I was offered and oil flush, Aircon filter as additional and yes I took that up because I wanted the car to be in good condition. That amounted to approximately £44.
When the car was check I was then contacted to state there was an advisory on the brake fluid to be changed every 2 years. I went ahead again for safety reasons. That was apparently another £55 reduced after I raised my complaint.
These additional fees could be worked into the monthly plan to reduce any further expenses. I would like to hear back about this.
I had a conversation with the dealership GM who did take time to hear my concerns I much appreciate that too.
One positive. I had updates and conversations with Amber M service advisor at Vertu Bolton.
I was very impressed and happy with her telephone manner and face to face communication. Amber I believe has only just started, she was amazing and I hope you continue doing well 5* from you.
Can’t fault the dealership, but the additional packages : add ons needs to be addressed to reduce any unnecessary costs.

Odpowiedź od Vertu Motors - Ford Bolton
From the first visit to Bolton Vertu the staff were polite, helpful and knowledgeable.
The Sales Executive Harvey was a pleasure to deal with from initial viewing and test drive, through to completion of purchasing an i-Pace.
All the staff I spoke to were easy to speak to and there was never any pushy sales, it was all very relaxed and efficient.

Odpowiedź od Vertu Motors - Ford Bolton
Everything was easy and to the point! Dave was spot on and explained everything i needed to know.

Odpowiedź od Vertu Motors - Ford Bolton
Great experience great people kept us up to date and informed

Odpowiedź od Vertu Motors - Ford Bolton
We have had a number of commercial vehicles from the Bolton branch and as always the service we get from Luke at Vertu Bolton has always been first class.
All the staff at Bolton very helpful

Odpowiedź od Vertu Motors - Ford Bolton
Linda was informative and helpful during the process of ordering and collecting a new car. She talked through the options and provided a high level of customer service. Linda worked to understand my requirements and provided support throughout the process.

Odpowiedź od Vertu Motors - Ford Bolton
Fantastic customer service from Ellie and Amir. Delighted with my new car.

Odpowiedź od Vertu Motors - Ford Bolton
Everything was well explained, Great customer service . Thank you

Odpowiedź od Vertu Motors - Ford Bolton
From first phone call to collection of the my new truck the sales team ( David ) was outstanding couldn’t ask for more
Polite / friendly / professional
So thank you
May thanks
Jason

Odpowiedź od Vertu Motors - Ford Bolton
Extremely disappointed with the way this company handled damage caused to my car. For over a week we were repeatedly told they were not responsible, despite the evidence and concerns raised. Tristan Peters in particular denied any responsibility during this time and was also very rude and dismissive throughout the situation, before the company later admitted fault.
The damage itself was frustrating enough, but the dishonesty, attitude, and lack of accountability made the situation far worse. Customers deserve honesty and respectful communication from the beginning, not delays, excuses, and poor treatment.
I would strongly recommend people take photos of their vehicle before using this company and think carefully before trusting them with their property.

Odpowiedź od Vertu Motors - Ford Bolton
The service from start to finish was excellent. I bought a truck on line and was given regular updates from Dave. Would highly recommend.

Odpowiedź od Vertu Motors - Ford Bolton
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