Vertu Motors - Dacia York Recenzje 

35
Wynik TrustScore: 4.5 na 5

4,7

Clifton Moor Gate, YO30 4WR York, North Yorkshire, GB


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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

I recently purchased a New Renault Captur from Vertu York and found the service to be very efficient and friendly. Katie who looked after us was great. She had a friendly but knowledgeable approach a... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Jessica was fantastic at helping me and navigating me through the process of getting a motability car for my daughter for the first time. She made the process easy and was so helpful throughout. Could... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Vertu York in general, and Marcus in particular were super helpful when purchasing a new Dacia Bigster. No high pressure salesmanship, just good advice, great price and a simple transaction. This is o... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Good communication and excellent support from sales manager, Marcus. But I later discovered that the car!s back screen wash fluid isn’t flowing and my phone navigation screen doesn’t show on my dash... Zobacz więcej

Reakcja na opinię


Informacje dotyczące firmy

  1. Salon samochodowy
  2. Sklep samochodowy
  3. Naprawa samochodu
  4. Dealer pojazdów mechanicznych
  5. Komis samochodowy

O Vertu Motors - Dacia York

Napisane przez firmę

Vertu Motors is one of the UK’s largest and most trusted automotive retailers, with dealerships nationwide.

Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.

With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.

We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.

It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.

Dane kontaktowe

  • Clifton Moor Gate, YO30 4WR, York, North Yorkshire, Zjednoczone Królestwo

  • 0330 108 8699

4,7

Doskonała

Wynik TrustScore: 4.5 na 5

35 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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4,7

Wszystkie recenzje

(35)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 11 769

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Oceniono na 5 z 5

Great customer service from Vertu, York!

I recently purchased a New Renault Captur from Vertu York and found the service to be very efficient and friendly. Katie who looked after us was great. She had a friendly but knowledgeable approach and could answer all questions asked. Once the deal was made, her follow up was exactly as promised and any queries were dealt with promptly. Handover went smoothly, thanks to Katie.
Good service seems hard to find these days so it was much appreciated - I would have no hesitation in recommending Vertu and Katie.

23 czerwca 2026
Opinia niezależna
Logo Vertu Motors  - Dacia York

Odpowiedź od Vertu Motors - Dacia York

Thank you for your fantastic feedback. We’re delighted to hear that you found the service at Vertu York efficient and friendly, and that Katie provided such knowledgeable and supportive assistance throughout.

It’s great to know she kept you well informed, followed up as promised, and ensured a smooth handover. We truly appreciate your recommendation and will be sure to pass on your kind words.

Kind regards,
Matthew

Oceniono na 5 z 5

Jessica was fantastic at helping me and…

Jessica was fantastic at helping me and navigating me through the process of getting a motability car for my daughter for the first time. She made the process easy and was so helpful throughout. Couldnt recommend jessica and her support enough. Fantastic service

26 czerwca 2026
Opinia niezależna
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Odpowiedź od Vertu Motors - Dacia York

Good afternoon Rachel,

Thank you for your wonderful feedback, it’s great to hear Jessica made the process so easy and supportive, especially for your first motability experience. We’re delighted you felt so well looked after throughout.

Kind regards,
Dean

Oceniono na 5 z 5

Vertu York - Excellent!

Vertu York in general, and Marcus in particular were super helpful when purchasing a new Dacia Bigster. No high pressure salesmanship, just good advice, great price and a simple transaction. This is our 2nd car from Vertu York. Highly recommended!

30 maja 2026
Opinia niezależna
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Odpowiedź od Vertu Motors - Dacia York

Thank you for your fantastic review. We’re delighted to hear how helpful the team at Vertu York were, and that Marcus made the whole process straightforward with great advice and no pressure. It’s wonderful to know you’re now on your second car with us. We really appreciate your recommendation.

Many thanks,
Chloe

Oceniono na 5 z 5

Very friendly and very helpful jack …

Very friendly and very helpful jack from the York showroom was great guided me through the process of buying the car from start to finish would definitely recommend

26 maja 2026
Opinia niezależna
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Odpowiedź od Vertu Motors - Dacia York

Hi Brian,

Thank you for your feedback. I’m really pleased to hear Jack provided such a friendly and helpful service and guided you through the process from start to finish.

We really appreciate your recommendation.

Kind regards,
Danielle

Oceniono na 5 z 5

Friendly and professional service with…

Friendly and professional service with no pressure applied to the sale. It was a pleasant buying experience with Cameron getting top marks. Would definitely recommend and will use again.

22 maja 2026
Opinia niezależna
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Odpowiedź od Vertu Motors - Dacia York

Thank you for the great feedback. We’re delighted to hear you had such a pleasant, pressure‑free experience and that Cameron looked after you so well. Your recommendation means a lot.

Many thanks,
Chloe

Oceniono na 5 z 5

From stat to finish matt helped me get…

From stat to finish matt helped me get my renault arkana very helpful and friendly

16 maja 2026
Opinia niezależna
Logo Vertu Motors  - Dacia York

Odpowiedź od Vertu Motors - Dacia York

Hi Wayne,
Thank you so much for taking the time to leave this fantastic 5‑star review. We’re delighted to hear that you had such a positive experience at Vertu Dacia York.
It’s great to know that Matt looked after you so well from start to finish, providing helpful and friendly service throughout your journey to getting your Renault Arkana. He’ll be really pleased to read your kind feedback.
Thank you again for choosing Vertu Motors, and we hope you enjoy every mile in your new car.
Kind regards,
Liza.

Oceniono na 5 z 5

A very smooth service

A very smooth service, friendly and helpful. Jess was fantastic and really went the extra mile! Great communications and thorough explanations- Thankyou

13 maja 2026
Opinia niezależna
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Odpowiedź od Vertu Motors - Dacia York

Hi Jeanne
Thank you for your lovely feedback. We're delighted to hear that you had such a smooth experience and found the team friendly and helpful throughout. A special thank you for mentioning Jess — it’s fantastic to know she went the extra mile, kept communication clear, and provided thorough explanations along the way.
Your kind words are truly appreciated.
Kind regards
Dawn

Oceniono na 5 z 5

Jess was absolutely amazing from the…

Jess was absolutely amazing from the start to finish. I have autism and Jess was able to communicate clearly with me, and show me how to operate the full car before leaving. Thank you for being so amazing.

9 maja 2026
Opinia niezależna
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Odpowiedź od Vertu Motors - Dacia York

Hi Mel,

Thank you for your wonderful review. We’re delighted to hear that Jess provided such amazing support from start to finish.

It’s especially great to know she communicated clearly and took the time to make sure you felt confident using your new car before leaving. That level of care and understanding really means a lot.

We truly appreciate you taking the time to share your experience.

Thank you, Danielle

Oceniono na 5 z 5

brilliant Team

The agent I delt with (Jack) at Vertu Motors Clifton York was first class, he explained things in a way I perfectly understood, and kept me up to date on how things were going. When I came to collect he sat with me showing me all the technicle things ,it was a great experiance .10 out of 10 Jack I look forward to dealing with you in the future.

28 kwietnia 2026
Opinia niezależna
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Odpowiedź od Vertu Motors - Dacia York

Good afternoon Terry,

Thank you for your review. It’s great to hear that Jack explained everything clearly, kept you well informed, and took the time to go through all the technical details on collection. Your 10 out of 10 feedback will mean a great deal to him, and we’re pleased you’re looking forward to dealing with him again.

Kind regards,
Dean

Oceniono na 5 z 5

Excellent from start to finish

Excellent from start to finish

25 kwietnia 2026
Opinia niezależna
Logo Vertu Motors  - Dacia York

Odpowiedź od Vertu Motors - Dacia York

Good morning Julie,

Thank you for your review. We’re delighted to hear everything was excellent from start to finish and really appreciate you taking the time to share your feedback.

Kind regards,
Dean

Oceniono na 5 z 5

Our purchase went very smoothly and…

Our purchase went very smoothly and colby our sales representative helped in every way and went the extra mile to get us a great deal drove our new car away in a matter of days very happy with virtu dealership and my car
Thank you
Regards Dennis and Karen

15 kwietnia 2026
Opinia niezależna
Logo Vertu Motors  - Dacia York

Odpowiedź od Vertu Motors - Dacia York

Thank you very much for taking the time to share your feedback. We’re delighted to hear that your purchase went so smoothly and that Colby went the extra mile to help secure you a great deal. It’s fantastic to know that everything came together quickly and that you were able to drive away in your new car within just a few days. Your kind words about the Vertu dealership and your overall experience are greatly appreciated, and I’ll be sure to pass your thanks on to Colby. We hope you enjoy many happy miles in your new car.
Kind regards,
Keith

Oceniono na 5 z 5

Quick

Quick, easy no fuss service

10 kwietnia 2026
Opinia niezależna
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Odpowiedź od Vertu Motors - Dacia York

Good afternoon

Thank you for your feedback. We’re pleased to hear you found the service quick, easy and hassle‑free at Dacia York.

Kind regards,
Dean

Oceniono na 5 z 5

Katie Pulleyn was my sales person

Katie Pulleyn was my sales person at Vertu Dacia York. she was professional and friendly through every stage of my purchase. arranging for the car to be delivered from Exeter to York, the test drive, service check and final collection (she even came in on her day off to complete the sale.) Supported by a good manager and team. on the 10th,11th and 19th March 2026. I will certainly consider buying from there again.

10 marca 2026
Opinia niezależna
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Odpowiedź od Vertu Motors - Dacia York

Hi Tony
Thank you for sharing your feedback. I am so pleased to hear that Katie looked after you so well throughout your purchase at Vertu Dacia York. From arranging the car delivery to your test drive, checks and final collection, it is clear she went above and beyond, and she will be delighted to read your comments.
It is also great to hear that our manager and team helped make your visits on the 10th, 11th and 19th of March a positive experience. We truly appreciate your kind words and are glad you would consider buying from us again.
Thank you again Tony. Enjoy your new car and we look forward to welcoming you back in the future.
Warm regards
Danielle

Oceniono na 5 z 5

Good sales manager

Good communication and excellent support from sales manager, Marcus.
But I later discovered that the car!s back screen wash fluid isn’t flowing and my phone navigation screen doesn’t show on my dash cam screen when connected with usb. Otherwise the car is cool

4 marca 2026
Opinia niezależna
Logo Vertu Motors  - Dacia York

Odpowiedź od Vertu Motors - Dacia York

Thank you for sharing your feedback. We're pleased to hear that the communication was good and that Marcus provided excellent support throughout your purchase. We’re glad to hear that you’re enjoying the car otherwise, and we appreciate you bringing this to our attention.
Kind regards,
Matthew

Oceniono na 5 z 5

A great place to buy a car from

A great place to buy a car from, made to feel very welcome, , in a very relaxed atmosphere, nothing is to much trouble. The salesman searched and found the car I wanted, as it wasn't at the york branch. Very happy with the service I received. Thank you.

17 marca 2026
Opinia niezależna
Logo Vertu Motors  - Dacia York

Odpowiedź od Vertu Motors - Dacia York

Hi Chris,
Thank you for leaving us such a fantastic 5‑star review. We’re thrilled to hear that your experience at Vertu Dacia York was welcoming and relaxed.
It’s wonderful to know that our team — and your salesperson in particular — went the extra mile to find the exact car you were looking for, even when it wasn’t available at the York branch. Your satisfaction means a great deal to us, and we’re delighted you’re happy with the service you received.
If you need anything in the future, we’re always here to help. Enjoy your new car!
Kind regards,
Liza.

Oceniono na 5 z 5

Very positive and very professional…

Very positive and very professional experience from Marcus and the team at vertu York would not hesitate to recommend to friends and family in fact have already done so

11 marca 2026
Opinia niezależna
Logo Vertu Motors  - Dacia York

Odpowiedź od Vertu Motors - Dacia York

Good morning Nigel,

Thank you for sharing such positive feedback. It’s great to hear you had a very professional experience with Marcus and the team at Vertu York. Knowing you felt confident enough to recommend them — and have already done so — really does mean a lot.

I’m delighted everything went so well, and we truly appreciate you taking the time to share your experience.

Kind regards,
Dean

Oceniono na 5 z 5

New Sandero Stepwsy

Jack was very helpful,considerate and informative.

2 marca 2026
Opinia niezależna
Logo Vertu Motors  - Dacia York

Odpowiedź od Vertu Motors - Dacia York

Thank you so much for your kind words! We are so happy to hear that Jack was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Matthew.

Oceniono na 5 z 5

Thank you Jack Foster for an amazing…

Thank you Jack Foster for an amazing experience from start to finish with my new car purchase. I cannot fault the service offered and would definitely use you again.

1 marca 2026
Opinia niezależna
Logo Vertu Motors  - Dacia York

Odpowiedź od Vertu Motors - Dacia York

Hi Clewin,
Thank you so much for your fantastic 5‑star review! We’re delighted to hear that you had an amazing experience from start to finish with your new car purchase. Jack will be thrilled to know that his service made such a positive impression.
We truly appreciate your kind words and are so pleased to hear you’d choose us again in the future. Thank you for taking the time to share your feedback with Vertu Dacia York.
Kind regards,
Liza

Oceniono na 5 z 5

Excellent Service

Excellent Service
Marcus wasn't your typical "Car Dealer", he was very laid back, polite and never pushy.
The test run was one of the best, as his knowledge made you test the car, in heavy traffic, country roads and a fifty miles an hour section.
I would recommended Vertu Motors and Marcus.

20 lutego 2026
Opinia niezależna
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Odpowiedź od Vertu Motors - Dacia York

Good afternoon Jo‑anne,
Thank you for taking the time to leave such a fantastic review. I’m really pleased to hear that you received excellent service and that Marcus made such a positive impression. It’s great to know he offered a relaxed, polite, and no‑pressure approach — exactly how the experience should feel.
Your comments about the test drive are brilliant too. Having the opportunity to try the car in heavy traffic, on country roads, and on a 50mph stretch gives a real feel for how it performs, and it’s clear Marcus’s knowledge helped make that especially valuable.
Thank you as well for recommending Vertu Motors and Marcus — feedback like this means a great deal to the team.
Kind regards,
Dean

Oceniono na 5 z 5

Outstanding experience

Outstanding experience from the moment I walked into the sales room. Jessica the Sales Manager was engaging, knowledgeable and was not pushy. Her aim was to make sure the car was the right fit for the customer. A very positive buying and selling experience.

2 lutego 2026
Opinia niezależna
Logo Vertu Motors  - Dacia York

Odpowiedź od Vertu Motors - Dacia York

Thank you for your outstanding review. We’re delighted to hear your experience was so positive from the moment you walked into the showroom. Jessica will be thrilled to know her engaging, knowledgeable and customer‑focused approach made such a difference, ensuring you found the car that was truly the right fit without any pressure.
We really appreciate your feedback and are glad the whole buying and selling process felt so positive.
Kind regards
Keith

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