We’ve just got our new Dacia from the lovely guys at vertu in Derby. The service we received was exemplary. Everyone we spoke to was friendly and helpful but especially Jonah who was our sales repres... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I was very pleased with the car as it was exactly as described. Scott Burton and the team were very friendly and helpful in answering my questions. The test drive was good and I went away knowing I c... Zobacz więcej
Reakcja na opinię
From the initial contact on Autotrader right through to picking up my new electric car, Vertu were fantastic making it an easy enjoyable experience. Scott guided me through everything making sure I ha... Zobacz więcej
Reakcja na opinię
I collected a motability car from vertu Derby .. from start to finish the customer service was outstanding. Extra thanks to Maddy & Beth who went beyond and above at all times . Wonderful experience a... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
O Vertu Motors - Dacia Derby
Napisane przez firmę
Vertu Motors is one of the UK’s largest and most trusted automotive retailers, with dealerships nationwide.
Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.
With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.
We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.
It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.
Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.
With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.
We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.
It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.
Dane kontaktowe
Sir Frank Whittle Road, DE21 4RX, Derby, Derbyshire, Zjednoczone Królestwo
- 0330 108 8198
4,7
Doskonała
37 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 96% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 24 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Great customer service
⭐⭐⭐⭐⭐ Or should we say 5 diamonds? 💎💎💎💎💎
After our very first phone conversation with Scott Burton, followed by meeting him in person at Virtue Motors Derby, we knew we were in the right place.
I had recently passed my driving test and was looking to buy my first car. I’d spent the last four years saving , so it was really important that I bought a car that was reliable and that I felt completely confident about. We’d visited several other garages beforehand, but left feeling uneasy and unsure about the cars we had viewed.
I had seen a 2024 Renault Clio on the Virtue Motors website and forecourt, and I was genuinely amazed by the presentation. The car was immaculate and looked like it had just come out of the showroom. It was by far the best-presented car we’d seen for a similar price. Their quote of
A used car is still new to you, so we want to make sure you feel confident that your vehicle has been prepared to a great standard was absolutely true.
Scott was friendly, professional, knowledgeable and never made us feel pressured. He answered every question we had, and if there was anything he wasn’t 100% certain about, he made sure he found the information for us, including details about the battery. That gave us complete confidence in our purchase.
We also decided to take out the service warranty because Scott explained everything clearly and made sure we understood exactly what was covered, giving us even greater peace of mind.
The handover was second to none. Scott took the time to sit with us in the car and carefully explained all the controls, features, driving modes and settings, making sure I felt comfortable before driving away in my very first car.
We couldn’t be happier with the service we received. Scott is a real credit to Renault Virtue Motors Derby. After walking away from another dealership because we didn’t feel informed or reassured, this experience was the complete opposite. We bought our car with total confidence and wouldn’t hesitate to return in the future or recommend Scott and Virtue Motors Derby to anyone looking for a quality car and exceptional customer service.
3 lipca 2026
Opinia niezależna
Odpowiedź od Vertu Motors - Dacia Derby
Hi Chloe,
Thank you for your wonderful feedback.
It's fantastic to hear that Scott made such a positive impression from your very first conversation through to collecting your first car. Buying your first vehicle is a huge milestone, and we're delighted that Scott helped make the experience reassuring, informative and enjoyable.
We're pleased that you found the Renault Clio to be presented to such a high standard and that Scott took the time to answer all of your questions, explain the service plan clearly and ensure you felt completely confident in your decision.
It's especially lovely to hear that the handover helped you feel comfortable and prepared before driving away in your first car.
Congratulations on passing your driving test, and we wish you many happy miles in your new Clio!
Kind regards,
Danielle
We’ve just got our new Dacia from the…
We’ve just got our new Dacia from the lovely guys at vertu in Derby. The service we received was exemplary. Everyone we spoke to was friendly and helpful but especially Jonah who was our sales representative. He was so lovely, very polite and friendly. He was very knowledgeable about the car and the motability scheme which made the whole process very efficient and easy.
We sat in a car on the forecourt on the Thursday afternoon and we drove the same car off the forecourt on the following Tuesday….amazing 🤩🤩
30 czerwca 2026
Opinia niezależna
Odpowiedź od Vertu Motors - Dacia Derby
Hi Jo,
Thank you for your wonderful feedback.
It's fantastic to hear that you received such exemplary service from the team in Derby. We're especially pleased that Jonah made the Motability process so easy, providing friendly, knowledgeable support throughout.
Getting from choosing your car on Thursday to driving it away on Tuesday is brilliant, and we're delighted everything went so smoothly for you.
We hope you enjoy your new Dacia!
Kind regards,
Danielle
I was very pleased with the car as it…
I was very pleased with the car as it was exactly as described. Scott Burton and the team were very friendly and helpful in answering my questions. The test drive was good and I went away knowing I could contact Scott at any time in the future for further advice etc.
I would consider buying again from Vertu and recommend them.
2 lipca 2026
Opinia niezależna
Odpowiedź od Vertu Motors - Dacia Derby
Thank you for your fantastic feedback. We’re delighted to hear that the car was exactly as described and that Scott Burton and the team provided such friendly and helpful support throughout your experience.
It’s great to know that the test drive gave you confidence in your decision and that Scott made himself available for any future advice or assistance. We truly appreciate your recommendation and look forward to welcoming you back in the future.
Kind regards,
Matthew
Very good and honest customer services…
Very good and honest customer services George was very helpful made sure I get the service
19 czerwca 2026
Opinia niezależna
Odpowiedź od Vertu Motors - Dacia Derby
Good afternoon Marie,
Thank you for your kind feedback, it’s great to hear you found the service honest and that George was so helpful in making sure everything was taken care of.
Kind regards,
Dean
Thankyou Vertu motors Derby
Thankyou Vertu motors Derby for all your help, thankyou especially to scarlet for looking after us from choosing our car to picking it up, everything went smoothly and we are very happy with our choice.
16 czerwca 2026
Opinia niezależna
Odpowiedź od Vertu Motors - Dacia Derby
Good morning Sandra,
Thank you for your review. It’s great to hear that Scarlett looked after you so well from choosing your car through to collection, and that everything went smoothly. We’re delighted you’re so happy with your choice.
Kind regards,
Dean
I collected a motability car from vertu…
I collected a motability car from vertu Derby .. from start to finish the customer service was outstanding. Extra thanks to Maddy & Beth who went beyond and above at all times . Wonderful experience and well worth the 2 hour drive to arrange and collect.
27 maja 2026
Opinia niezależna
Odpowiedź od Vertu Motors - Dacia Derby
Thank you for your wonderful feedback! We’re absolutely delighted to hear that your experience collecting your Motability car from Vertu Derby was outstanding from start to finish.
Maddy and Beth will be so pleased to hear your kind words — it’s fantastic to know they went above and beyond to make everything smooth and enjoyable for you. It’s especially great to hear that the journey was worth the 2-hour drive!
We really appreciate you taking the time to share your experience and hope you enjoy every mile in your new car.
Kind regards,
Keith
A great deal on the new car and a good…
A great deal on the new car and a good price on old one a great sales man
20 maja 2026
Opinia niezależna
Odpowiedź od Vertu Motors - Dacia Derby
Good afternoon. Thank you for taking the time to leave a review regarding your experience with our Sales Team at Vertu Dacia Derby. We are happy to hear you were happy with the level of service you received. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. Kind regards, Selina.
I'm so pleased with my new Honda Jazz
I already know that the Honda brand was a good one but when l went to look at the new cars & have a test- drive in one, this further endorsed my feelings about them.
I was very impressed with the sales advisor at the Derby branch. He was very informative, helpful & patient with me, without the hard sales pitch.
I viewed a Honda Jazz & was surprised just how much they had changed (for the better, of course) over the years. I feel they are a really good quality car, very spacious for a small car & and have an amazing adaptive internal space to accommodate various uses you may want to accommodate. They are easy & very comfortable to drive. I'm also impressed with the fuel economy.
I am so pleased with my new Honda Jazz.
13 maja 2026
Opinia niezależna
Odpowiedź od Vertu Motors - Dacia Derby
Good afternoon Diane,
Thank you for your detailed review. It’s great to hear that your experience further reinforced your confidence in the Honda brand, and that the team in Derby provided such informative, patient, and pressure‑free support.
We’re delighted you’re enjoying your new Honda Jazz and appreciate you sharing your thoughts on its comfort, practicality, and fuel economy — it sounds like a fantastic choice.
Kind regards,
Dean
Daniel McLaughlin was brilliant from…
Daniel McLaughlin was brilliant from start to finish , he didn’t pressure me into signing anything and he explained everything , I felt very comfortable with him sorting out my purchase and even went through discussing what all the controls were in the car , would deffinately recommend going again to purchase another car in the future and I would highly recommend virtu derby to anyone else looking to buy their next car …10 star service
25 kwietnia 2026
Opinia niezależna
Odpowiedź od Vertu Motors - Dacia Derby
Thank you for your fantastic feedback. We’re delighted to hear that Daniel McLaughlin provided such brilliant support from start to finish and that his clear explanations, no‑pressure approach, and thorough handover made you feel completely comfortable throughout your purchase. It’s great to know you had a 10‑star experience at Vertu Derby, and your recommendation means a great deal to us. We’ll be sure to share your kind comments with Daniel and the team.
Kind regards,
Matthew
Easy enjoyable new car day
From the initial contact on Autotrader right through to picking up my new electric car, Vertu were fantastic making it an easy enjoyable experience. Scott guided me through everything making sure I had enough charge to get home. You don't need to be local to get great service.
22 kwietnia 2026
Opinia niezależna
Odpowiedź od Vertu Motors - Dacia Derby
Thank you for sharing your experience with Vertu.
We’re really pleased to hear that everything from your initial Autotrader enquiry through to collecting your new electric car was smooth and enjoyable. It’s great to know Scott guided you through the process so clearly and made sure you were fully prepared to get home with confidence. Your comments about receiving great service even when you’re not local are especially appreciated.
We hope you’re enjoying your new electric vehicle and wish you many happy and efficient miles ahead. Please don’t hesitate to contact us if we can help with anything in the future.
Kind regards,
Keith
Scott did a great Job from start to…
Scott did a great Job from start to finish and guided us through each part of the process.
13 kwietnia 2026
Opinia niezależna
Odpowiedź od Vertu Motors - Dacia Derby
Hi there,
Thank you for the great review. It’s lovely to hear Scott guided you smoothly through every step of the process — that start‑to‑finish support really makes a difference.
He’ll really appreciate your feedback.
Kind regards,
Kerry
Experience in buying my carv
I would just like to say it was a pleasure buying my lovely mini convertible from your garage. A special mention to Will Whitmore who is a really nice, genuine, and not pushy young man. He kept me in the loop during the process and was very thoughtful in the way I collected the car. Thanks again
2 kwietnia 2026
Opinia niezależna
Odpowiedź od Vertu Motors - Dacia Derby
Hi Michael
Thank you for your wonderful feedback. We're delighted to hear that buying your lovely MINI Convertible was such a pleasure. A special thank you for mentioning Will Whitmore — it’s great to know you found him genuine, friendly, and never pushy. We're pleased he kept you fully updated throughout the process and was so thoughtful when arranging your collection.
Your kind words are truly appreciated.
Kind regards
Dawn
Scott Burton went above and beyond for…
Scott Burton went above and beyond for me to aquire my new Duster 4x4.
With Chris at the helm,overseeing matters,I cannot fault this dealership!
Highly recommended,,,,,thank you,so much!
14 marca 2026
Opinia niezależna
Odpowiedź od Vertu Motors - Dacia Derby
Good afternoon Shaun,
Thank you for taking the time to leave such a fantastic review. I’m really pleased to hear how well Scott looked after you — going above and beyond to help you secure your new Duster 4x4. That level of dedication truly makes a difference.
It’s also great to know Chris was overseeing everything and that the whole dealership left such a strong, positive impression. Your comments and recommendation mean a great deal.
Thank you again for your kind words — I’m glad the experience was faultless for you.
Kind regards,
Dean
Brilliant help
Daniel was brilliant from the start. Very helpful and efficient.
7 marca 2026
Opinia niezależna
Odpowiedź od Vertu Motors - Dacia Derby
Thank you for your lovely feedback. It’s great to hear that Daniel was brilliant from the very start and that you found him both helpful and efficient throughout your experience. We really appreciate you taking the time to share this.
Many thanks,
Chloe
I bought my brand new bigster
I bought my brand new bigster and was ready in just a few weeks even with added extras. Great staff very helpful and attentive. Very good experience. I would like to thank jonah for all his support.
11 marca 2026
Opinia niezależna
Odpowiedź od Vertu Motors - Dacia Derby
Hi there,
Thank you for your lovely feedback. We're delighted to hear that you’re enjoying your brand‑new Bigster and that it was ready so quickly, even with the added extras. It’s great to know the staff were helpful, attentive, and made the whole experience a very positive one. A special thank you for mentioning Jonah — we’re so pleased he was able to support you throughout the process.
Your comments are truly appreciated.
Kind regards
Dawn
Brilliant service, great staff.
Brilliant service, great staff and altogether avstress free experience. The whole transaction went without a hitch. I couldn't believe the time spent on the handover, when Scott explained the car, servicing, pairing the phone etc. Can't thank Scott and Chris enough.
6 marca 2026
Opinia niezależna
Odpowiedź od Vertu Motors - Dacia Derby
Hi Patrick
Thank you for your brilliant feedback. We're delighted to hear you received great service and found the whole experience stress‑free from start to finish. It’s wonderful to know the entire transaction went smoothly and without a hitch.
A special thank you for recognising Scott and Chris — we’re so pleased to hear that the time Scott spent during the handover, explaining the car, servicing details, and pairing your phone, made such a positive impression.
Your comments are truly appreciated.
Kind regards
Dawn
Everyone very welcoming making it a…
Everyone very welcoming making it a good experience in buying my new car.Our salesman was knowledgeable .
24 lutego 2026
Opinia niezależna
Odpowiedź od Vertu Motors - Dacia Derby
Thank you for your review. I’m pleased to hear you found everyone welcoming and that your salesman’s knowledge helped make buying your new car a great experience.
Kind regards, Keith
Scott burton at dacia derby
Scott burton at dacia derby was extremely helpful in every stage from ordering to collection of my new motability car i would personally recommend him and Renault/dacia derby
30 stycznia 2026
Opinia niezależna
Odpowiedź od Vertu Motors - Dacia Derby
Thank you for taking the time to share your experience. I’m really pleased to hear that Scott provided such helpful support throughout every stage of your Motability car purchase. Your recommendation of both Scott and Renault/Dacia Derby is greatly appreciated.
Kind regards,
Matthew
I had a fantastic experience at the…
I had a fantastic experience at the Dacia dealership Derby from start to finish. The whole process was smooth, transparent, and stress-free. A special shout-out to Jonnah Raford, the sales advisor, who was absolutely excellent. Jonnah was friendly, knowledgeable, and genuinely took the time to understand what I was looking for, without any pressure.
All my questions were answered clearly, and I felt well looked after throughout the purchase. The car was delivered exactly as promised, and the overall customer service exceeded my expectations. I would highly recommend this Dacia dealer to anyone looking for a great deal and outstanding service—ask for Jonnah Raford if you can!
30 stycznia 2026
Opinia niezależna
Odpowiedź od Vertu Motors - Dacia Derby
Good afternoon, Thank you for your fantastic feedback. We’re really pleased to hear that your experience at our Dacia Derby dealership was smooth, transparent and completely stress‑free from start to finish. It’s wonderful to know that Jonnah Raford provided such excellent support — friendly, knowledgeable and genuinely focused on understanding exactly what you were looking for without any pressure.
We’re delighted that all your questions were answered clearly, that you felt well looked after throughout, and that your car was delivered exactly as promised. Exceeding expectations is what we aim for, so your comments mean a great deal to the team.
Thank you for the recommendation — it’s truly appreciated. Kind regards, Kerry
Everything went great with the purchase!
19 grudnia 2025
Opinia niezależna
Odpowiedź od Vertu Motors - Dacia Derby
Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Keith
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
Dowiedz się więcej o innych rodzajach recenzji.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.