The company advertises USA Sedona, Arizona origins, but the credit card charge and shipping list Hong Kong. They shipped the wrong item and despite multiple emails and chat attempts there has been no... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I looked up this website before ordering anything because there are so many scammers on the internet these days. Not Trustpilot, but another site said this was legitimate. Like other people, I ordered... Zobacz więcej
I have fairly sensitive skin and usually need to be careful with metals. This necklace has been comfortable from day one and hasn't caused any irritation. The warmth of the copper feels different from... Zobacz więcej
This was advertised as a lady who handmade this in Arizona. I placed a order over a month ago n the tracking information they gave me said it had arrived from international shipping n cleared. Last ti... Zobacz więcej
Brak historii zapraszania do wystawiania recenzji
Ta firma nie zaprosiła klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Buyer beware!
My order took a very long time to arrive, could not be tracked and once it did arrive it was not from Sedona, AZ. The two items I ordered were never received but two items I did not order came. Customer Service refuses to send the correct order and are requesting I pay $9.95 per item to get the order shipped with no guarantee it will be correct.
Not hand made in Sedona Az
Not hand made in Sedona Az. Shipped from Jamaica NY, and product came from Asia. Total scam.
Negative stars
Negative stars - a total scam rip off.
We hastily ordered two bracelets after a little wine, and after a bit of a dive found no Sedona address, no Sedona phone number, no Sedona Vera. When questioned the company’s responses went from “ you must be mistaken, Vera makes them all by hand here in Sedona” to basically, ok, you got us, they’re made “internationally” (China) and were “ inspired” by the idea of Sedona.
Gimme an effin break. We got the charge cancelled with our cc company, but Vera’s still won’t provide a return address. AI generated Vera and BS generated business.
Not authentic
So far I just realized this is coming from China and not Sedona. I got taken by the sweet advertisement. I have not yet received the product but so far it is a complete lie. Buy from someone on Etsy who is actually making handmade things. The internet is absolutely full of BS.
BUYER BEWARE!
I ordered a bracelet and a ring on May 16th, after many emails checking on the shipping process as it always said, "in transit" I finally received my jewelry June 16th, 31 days later! The company is NOT based in Sedona, AZ I doubt that nice lady "Vera" shown in the ads even exists! The jewelry is sent from Hong Kong and I hope it is really copper! Buyer beware!
Shipped to Auto-Loaded Fictitious Address But Merchant Refuses to Refund
This merchant's online purchasing tool auto-loaded the wrong shipping and billing address for me, despite the fact that I manually corrected both. I hit "Purchase" with the correct addresses displayed then received an email from Vera's Copper indicating that they used the auto-loaded wrong address despite my manual corrections. I then wrote an email to the company explaining the problem and requesting cancellation and a full refund -- because their online tool created an address that does not exist. They nevertheless shipped out the item -- to the fictitious address -- then wrote to me to say that it's too late to cancel now that the item is in transit (to an address that does not exist). I requested a full refund in writing 3x, each time explaining that I would not receive the item owing to the non-existent address that their tool created. Each time, I was thanked for my email but nevertheless told to wait for the item to arrive -- an impossibility -- then to return it if I wished to do so. This, despite the fact that I will have nothing to return. Order #23161.
Fake
First of all this company is not based in the USA as proclaimed on their site, the product comes from China. Apart from that, the quality is bad, within a week the color faded, it was clearly plated, had nothing to do with real copper (in my case at least). Would not recommend.
Dont buy!
Ordered a bracelet for my mom for mother's day on May 7th. It still hasn't even shipped yet. Emailed customer service, and they told me they were sorry but to wait another 48 hours and check again. I waited 4 days and still nothing. They asked if I wanted to wait or for a refund, and they sent me a link to view my order, it was aomeone elses tracking #. I sent them an email back and told them that wasnt my order, I waited another day and then just told them to give me a refund. Now they come back today and say they can't give a refund due to "internal policies". DONT BUY! Its obviously a scam website. They say it's made in Arizona, but everything looks to be coming from overseas.
We ordered our bracelet on May 4
We ordered our bracelet on May 4. It came from Hong Kong. Went through customs and said it was delivered to final carrier. Called carrier. No response. Same with email. Contacted Vera. Oh we are a real company”, we’ll look into it. It’s June 11 and nothing from anyone. It’s been “processing “ since May 10. DON’T BUY!! Run. Run far,far, away.
I received my product as ordered
I received my product as ordered, no hassle, on time, and very well made....second order was not right size to wear, so company is sending me another and I pay shipping...fair enough, and I keep the product that did not fit....appreciated....note there are some scam issues online, but so far my dealings have been as recorded and accurate. Great Customer Service.
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
Dowiedz się więcej o innych rodzajach recenzji.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.








