Caro light in picture was completely different from the one I received which was in green and orange packaging from Mama Africa l. Beware false advertising
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I could not ask for a better service! I put in the wrong delivery address and noticed within a hour so I emailed the customer service and luckily my ordered hadn’t been processed yet so there... Zobacz więcej
Ordered goods fast delivery and hood price. Realised I had ordered the wrong items so contacted them for return. They tried to find the actual goods I should of ordered but out of stock. So returned g... Zobacz więcej
Honest company. I paid for a product, and as soon as they found out it wasn’t in stock, they refunded me immediately, without even me having to ask or going through a long process. Based on the honest... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
A family run business for over 17 years, supplying much needed beauty products to the community. We specialize in afro, asian and european hair and cosmetics, ranging from children to adults, including salon products and accessories. Wide range of human hair, brazilian and yaki, clip in and weft, afro twist braids and kinky bulk Full colour spectrum of Xpression. Human and synthetic wigs of many designs, lengths and colours. Variety of skin and hair care products including a full range of Palmers, Cantu, Shea moisture, Cream of Nature, Dark & Lovely, Olive Oil, African Pride, Makari, Keracare, Jamaican Castor Oil, Fair & White, Jergens, Cocoa Butter, soft & precious, mens hair grooming and styling and many many more Situated in South London, we provide a nationwide and international delivery service through our website, www.venuscosmetics.co.uk Which also offers a click & collect service.
Dane kontaktowe
274 London Road, Cr4 3nb, Surrey, Zjednoczone Królestwo
- 02086484363
- venuscosmetics@yahoo.co.uk
- venuscosmetics.co.uk
3,8
Dobra
61 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Prompt delivery
Very quick and easy to order, fast delivery and I paid twice by accident. However they informed me straight away and refunded my me. Fantastic service will definitely use again.
Thank you🙂
17 września 2022
Odpowiedź od venuscosmetics.co.uk
Thank you Melanie for your kind words we appreciate your support.
Excellent buy
The service was very efficient and came on time very pleased. Will be ordering again from them.
6 września 2022
Odpowiedź od venuscosmetics.co.uk
We appreciate your encouraging words and look forward to serve you again
Wonderful I was informed by email that…
Wonderful I was informed by email that the product I ordered was not enough and told how many I could get and the right amount refunded back. Without stress
31 sierpnia 2022
Odpowiedź od venuscosmetics.co.uk
Thanks Christiana and hoping to serve you again soon
I haven’t received it till now please
I haven’t received it till now please. When I try to track and check the update on Evri it says “ We're sorry, your parcel has been delayed. We'll update tracking as soon as your parcel is out for delivery” since 27th of August. I’m pained.
3 września 2022
Opinia niezależna
Odpowiedź od venuscosmetics.co.uk
We are sorry to hear that you didn't get your parcel in time. Unfortunately the courier company had misplaced your parcel and it took them longer than usual to deliver. Please accept our apologies for this inconvenience and hopefully we can have your custom again
Mega growth relaxer 6 in 1
The profectiv relaxer I got from was the original one although there was no shampoo..
I'm glad with the product
29 lipca 2022
Odpowiedź od venuscosmetics.co.uk
Hi Chigozie
Thank you for your custom and positive review.
Paid for 10 items, only received 8!
I ordered and paid for 10 queen elisabeth cocoa butters bit only received 8.
Sent them an email to ask for the rest or get a refund but have still not had a reply 1 week later!
27 lipca 2022
Odpowiedź od venuscosmetics.co.uk
Hi Baiden
We issued the refund straightaway and left a note with the refund . We are happy that you called and informed us about recieving the refund. Thanks for your business and support
Very happy with the service 😀
21 lipca 2022
I ordered Bump Patrol Original Formula but my order was refunded
I ordered Bump Patrol Original Formula Aftershave for Razor Bumps 60ml. A few days later I received an email saying Your Venus Cosmetics order #10965 has been refunded.
I emailed info @ venuscosmetics.co.uk to find out why the order was refunded however I have not yet received a response
17 lipca 2022
Odpowiedź od venuscosmetics.co.uk
Hi Levy
We are sorry to hear that your order was refunded due to items being out of stock. Due to some technical issues we couldn't access our emails. We will definitely let you know once the item is back in stock. We appreciate your business
Morgan Hair Cream
I'm not sure how good the Morgan hair cream is. It's a bit too early to say. As of now it seems promising. It seems to be darkening my hair which is what I wanted but I'm not sure whether it will darken my hair to the extent I want.
16 lipca 2022
Odpowiedź od venuscosmetics.co.uk
Hi Trevor
Thanks for your review. This product has been in the market for many years.we have many repeat orders and hope that it will give you desired result.
We appreciate your feed back
Great experience especially with the…
Great experience especially with the customer service.
10 lipca 2022
Order cancelled by them and refund…
Order cancelled by them and refund made, no reason given, very poor communication.
7 lipca 2022
Odpowiedź od venuscosmetics.co.uk
Hi sivell
We are sorry to hear that your order was refunded. We normally send a note with the refund explaining the reason for order being refunded. Please accept our apologies for any inconvenience and hope to serve you in future
Order was cancelled without a reason…
Order was cancelled without a reason why. Refund returned promptly
25 czerwca 2022
Odpowiedź od venuscosmetics.co.uk
Hi Trish
Sorry to hear that your order was refunded. We only refund the order if we are out of stock and normally inform the customer. Please accept our apologies if you didn't receive an email or note. Hope to serve you again
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
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