Velitcamping Recenzje 

254
Wynik TrustScore: 4.5 na 5

4,3

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

I had an issue with the diesel heater in my van that was still under warranty. I feel like I am a competent mechanic, so I began trouble shooting. Contact was made with Velit and somebody actually c... Zobacz więcej

Oceniono na 5 z 5

Raleigh at Velit was soooo helpful with the error I was getting on my heater. First walking me through a few troubleshooting steps via phone then letting me come to their shop for some hands on help.... Zobacz więcej

Oceniono na 5 z 5

I purchased a gas heater back in 2024 - the cleaning straw was not included with the heater at that time. I called and spoke to a nice customer service representative who sent me a free cleaning straw... Zobacz więcej

Oceniono na 1 z 5

AC arrived with a bad control board, replacement was not shipped when promised, replacement board arrived, installed and then the evaporater fan immediately failed. Slow to refund. I will never i... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Sklep z wyposażeniem samochodów kempingowych

Napisane przez firmę

We are a group of engineers who enjoy van life and join together with the sole goal to build what our community truly needs. Designed by Ourselves Our products are engineered from the ground up to withstand the extreme environment and vibrations on the road and off-road. Built for Ourselves All of our products only use high-quality and test-proved components. Run by Ourselves We know how frustrating it is to have a failed component on the road. If we can not fix your problem remotely within two days, we will send you a replacement unit/component immediately (Parts will be provided at cost price outside of the warranty period). Locally Based We design and test our products here in Seattle, WA.


Dane kontaktowe

4,3

Doskonała

Wynik TrustScore: 4.5 na 5

254 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Zaprasza klientów do wystawiania recenzji

Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje

Odpowiada na 38% z negatywnych recenzji

Zwykle odpowiada w ciągu 2 tygodni

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,3

Wszystkie recenzje

(254)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 92

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Great product with amazing service

I had issues with my velit gasoline heater giving off a gasoline smell in my van. It took several changes to my setup which was mainly relocating my fuel pump and shortening my fuel lines. Throughout all this Raleigh from velit customer service went above and beyond to help. Back and forth emails and multiple phone calls over the course of a few weeks.
Raleigh even responded to an email on new years day! Dude is awesome.
His conviction on what would solve my issues is what gave me the confidence to get this heater running.
The heater is performing wonderfully for me and my dogs now and we are extremely grateful for his help.

31 grudnia 2025
Oceniono na 5 z 5

Absolutely awesome products and…

Absolutely awesome products and service! I purchased the Velit Diesel Heater for my '25 Sprinter Cargo van and the install was great and the heater works flawlessly. I did make a mistake when using the heater by over-priming it. I have now learned that the feature is best to be used when you are under the van just to make sure that fuel gets from the tank to the pump. After that let the pump and the heater do their thing.

I am also very happy that Velit has actual people to talk to and when I filled out the online support form on Saturday night, I received a call on Monday morning which was the next business day. Hard to find companies like that anymore. I will only be installing and recommending Velit heaters from here on out.

12 stycznia 2026
Opinia niezależna
Oceniono na 2 z 5

th ordered this heater came used.

th ordered this heater came used.
then asked for info on what plugs are used in your connections was given the wrong info Was m told it was the E90 which is too big ordered a second e60 this week hope this works. your company should sell the extensions.
hopefully i’ll be stoked when i finally fire it up.

10 listopada 2025
Oceniono na 5 z 5

Strong Customer Support from Raleigh

Raleigh was a pleasure to talk to an equal parts attentive and very knowledgeable. We have a unique use situation where we’re planning to use the heater in elevations potentially above 15,000 feet. His answers were thorough and honest. He seemed like someone we could lean on in the future should we need to troubleshoot any product issues later on. The confidence I left with after our conversation essentially finalized our decision to purchase Velit heater for our journey on the Pan-American highway. Appreciate you, Raleigh and we’l be in touch soon.

23 grudnia 2025
Opinia niezależna
Oceniono na 3 z 5

Great heater so far and easy to…

Great heater so far and easy to install, seems very high quality compared to the CDH I replaced with it. 3 stars only because the shipping was slow and I had to remind them several times to actually ship it.

17 października 2025
Oceniono na 2 z 5

Cheap Offshore Customer Service

UK warehouse is not well stocked. Expect many delays on UK orders, as well as frustrating customer service.

In the end I got my shipment organized (3 months total wait time from initial order to delivery!), but only after several weeks of back and forth with a customer service for whom english is clearly a second language, and who doesn't understand basic principles of customer service.

25 listopada 2025
Opinia niezależna
Oceniono na 5 z 5

Exceptional Service (for Gasoline Heater)

Raleigh answered the phone every time I called and when we determined that I needed a certain part, he shipped it to me immediately. Their response times and customer service are exceptional. I have been using the heater in below freezing temperatures in Colorado for a few weeks now and I've had to turn the heater down at night since it gets so warm. I highly recommend these folks if you're looking for a camper van heating solution.

13 listopada 2025
Opinia niezależna
Oceniono na 5 z 5

Great experience!

Great experience!
I’m a Canadian buyer’s, the products will be shipped by a Canadian reseller, even though all Canadian retailers were out of stock.

29 września 2025
Oceniono na 3 z 5

Unfortunatly

Unfortunatly, they forgot to put thermostate in my gas heater.... i had finished the install when i saw that :(
I had to remove everything to ship them the unit so they can program the thermostat to my unit... they didnt even say sorry we made a mistake. The good point is that heater works great!!

8 lipca 2025
Oceniono na 3 z 5

Fantastic customer support

Fantastic customer support. This is a very important note right off the hop. Nothing but good things to say about support.

My shipment was SEVERELY delayed. As in, the better part of a month after requesting a hasty shipment (that hurt).

And the instructions for installing were not very clear. I struggled DEEPLY, though that's more a testament to my own lacking ability.

Overall, I'm happy with how she runs. It's extremely efficient and I like it a lot... But MAN was it ever hard to install into my Ford Transit 🥵

15 września 2025

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