Amazing experience from initial consultation to treatment today. Professional yet friendly. Explained everything to me, happily answered all my questions. The lovely lady on reception puts you at ease... Zobacz więcej
Reakcja na opinię
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I went into this with poor anatomy knowledge. I have some painless varicose veins which only upset my wife, and have caused no problems for 20 years. I mistakenly thought that treating these would hel... Zobacz więcej
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This was my second time undergoing EVLA and sclerotherapy, as my veins returned after pregnancy. Helen was wonderful during both experiences. As I prefer to see a woman for treatments, I asked and wa... Zobacz więcej
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At the first consultation the surgeon explained the whole process very clearly and what the procedure involved. He did a thorough Ultrasound scan which showed the problem veins on a screen. The two t... Zobacz więcej
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Informacje dotyczące firmy
Napisane przez firmę
VeinCentre are the UK's largest vein specialist with over 40 clinics nationwide. Varicose Veins | Thread Veins | Venous Ulcers
Dane kontaktowe
Unit 5, Lyme Vale Court, Parklands, ST4 6NW, Stoke-on-Trent, Zjednoczone Królestwo
- 01782753960
- patientcare@veincentre.com
- veincentre.com
4,8
Doskonała
2 tys. recenzji
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Odpowiedź od VeinCentre
Hi Jacquie,
Thank you for your kind review. We’re pleased to hear you felt comfortable throughout your consultation and had such a positive experience with the team.
Best wishes,
Dilly
Great experience at the VeinCentre in…
Great experience at the VeinCentre in Canterbury! Staff is very prepared and helped me with all my questions and concerns. Great experience and results!
31 lipca 2026
Odpowiedź od VeinCentre
Hi Marta,
Thank you for your lovely review. We’re pleased to hear you had such a positive experience at our Canterbury clinic and that the team were able to answer your questions and concerns.
It’s wonderful to hear you’re happy with your results too.
Best wishes,
Dilly
I was very happy with my initial…
I was very happy with my initial consultation. The staff at the vein clinic were very welcoming, from Caroline on reception to the consultant, Mr David Lewis and his assistant Mathew. They created a lovely relaxed atmosphere. Mr Lewis was there to welcome me in reception before handing me over to Caroline the receptionist. The actual consultation was very informative and reassuring. I made my appointment to go ahead with the procedure following my consultation.
19 sierpnia 2026
Odpowiedź od VeinCentre
Hi Alex,
Thank you for sharing your experience. We’re really pleased to hear Caroline, Mr Lewis and Mathew created such a relaxed atmosphere and that you found your consultation informative and reassuring.
It’s great to know you felt confident enough to book your treatment, and we wish you all the very best for the next stage of your journey.
Best wishes,
Dilly
Staff friendly and welcoming
Staff friendly and welcoming. Made to feel very at ease
Thank you
11 sierpnia 2026
Odpowiedź od VeinCentre
Hi Carol,
Thank you for your lovely feedback. We’re pleased to hear the team made you feel welcome and at ease during your appointment.
Best wishes,
Dilly
Very pleasant nurse and specialist…
Very pleasant nurse and specialist Doctor.
Very thorough consultation.
Unable to go ahead with vein treatment yet as consultant found I had phlebitis and now on hospitals books to sort this problem out.
17 sierpnia 2026
Odpowiedź od VeinCentre
Hi Patricia,
Thank you for your kind review. We’re pleased to hear you had such a thorough consultation and felt comfortable with the nurse and consultant.
It’s important that any treatment is appropriate for you, so we hope everything goes well with addressing the phlebitis and that you’re able to revisit your vein treatment when the time is right.
Best wishes,
Dilly
Odpowiedź od VeinCentre
Hi there,
Thank you for your review. It’s great to hear you found the team friendly, helpful and informative. We really appreciate you taking the time to share your experience.
Best wishes,
Dilly
Odpowiedź od VeinCentre
Hi Mally,
Thank you for your lovely feedback. We’re pleased to hear you had a positive experience and found the team professional and experienced.
Best wishes,
Dilly
From the point of booking enquiry to…
From the point of booking enquiry to consultation, the whole experience was exceptional. My initial enquiries were handled by the first call with care and professionalism. The appointments were swift and organised, communication was excellent . The clinic in Cardiff was welcoming and all staff members ensured I was taken care of and eased my nervousness. The consultation with mr Nicholls was excellent, very informative and explained my diagnosis and treatment plan . I felt fully informed and involved. My decision to proceed to treatment was made and I am going for my treatment within the week. I feel much more assured and confident with the decision to have treatment and I have been given the opportunity to ask questions regarding outcomes and expectations and feel fully informed for my journey. Thank you all .
21 sierpnia 2026
Odpowiedź od VeinCentre
Hi there,
Thank you for such a detailed review. We’re really pleased to hear that you felt supported from your first enquiry through to your consultation and that the Cardiff team helped you feel more confident about your treatment decision.
It’s great to know you felt fully informed about your diagnosis, options and what to expect. We’ll be sure to share your kind words with the team.
Best wishes,
Dilly
Efficient and helpful
17 sierpnia 2026
Odpowiedź od VeinCentre
Hi there,
Thank you for your review. We’re pleased to hear you found the team efficient and helpful, and we really appreciate you taking the time to share your experience.
Best wishes,
Dilly
Excellent consultation
Excellent consultation. Full evidence based advice, full leg scan and information on issues. Plan for future and full exploration of procedure and aftercare given.
Excellent patient information book with all questions answered in it.
20 sierpnia 2026
Odpowiedź od VeinCentre
Hi there,
Thank you for your lovely feedback. It’s great to hear you found the consultation thorough and the advice clear and informative. We’re also pleased the patient information provided was useful in helping you understand the treatment and aftercare.
Best wishes,
Dilly
I haven’t followed up the consultation…
I haven’t followed up the consultation with a booking for 3 reasons:
- I would have expected to receive a brief written summary of the main findings from the consultation but haven’t yet done so. (Since posting this review I have now received a report - 27.08.26)
- The verbal feedback I received didn’t indicate that I was in a position that required urgent treatment
- I was assessed by a team member who appeared to carry out a thoroughly professional assessment. However, whilst he assessed me, the conversations of the other two members of staff fell below my expectations. Whilst the team member worked they held a separate (and in my view inappropriate) conversation throughout covering:
* ex colleagues and their lifestyles eg their car ownership, purchasing of watches, property abroad etc
* their own previous experiences of working in NHS trusts including references to the Lucy Letby case, supervision of incubators etc
* their own lifestyles and work-life balance
Sadly for these reasons I will not be pursuing treatment with the Vein Centre.
20 sierpnia 2026
Odpowiedź od VeinCentre
Hi Alan,
Thank you for taking the time to share such detailed feedback. We’re pleased to hear that you felt the assessment itself was thorough and professional, although we’re sorry that other aspects of your experience did not reflect the service we provide.
We’d like to reassure you that the Consultant who assessed you was not a trainee. Our Consultants are all experienced Vascular Consultants who have many years of medical training. We insist they all undergo our specialist VeinCentre training to ensure they follow our exacting clinical approach and standards. We’re sorry to hear about the conversations you overheard during your appointment, as this is not the professional environment we provide for our patients.
We’d really like the opportunity to understand more about your experience and ensure your feedback is fully addressed. A member of our team will be in touch shortly to discuss this further - thank you in advance for your time with this.
Kind regards,
Dilly
Odpowiedź od VeinCentre
Hi Katerina,
Thank you for your review. We’re pleased to hear your consultation went well and that you found the team friendly and welcoming.
We really appreciate you taking the time to share your experience.
Best wishes,
Dilly
Excellent
Both the medical and non medical staff were friendly professionals efficient. I am glad I chose them.
17 sierpnia 2026
Odpowiedź od VeinCentre
Hi Mona,
Thank you for your lovely review. We’re really pleased to hear you had such a positive experience and that both the clinical and wider team made you feel well looked after.
We’re glad you chose VeinCentre and appreciate you taking the time to share your experience.
Best wishes,
Dilly
Odpowiedź od VeinCentre
Hi John,
Thank you for your 5-star review. We’re so pleased to hear you were happy with both the treatment and the team. It’s lovely to know you found everyone friendly and professional throughout.
Best wishes,
Dilly
All staff were extremely courteous and…
All staff were extremely courteous and polite, making me tea and biscuits while I waited. The doctor was very knowledgeable and confident, explaining all parts of the consultation and treatment plan, leaving me happy to book the procedure.
20 sierpnia 2026
Odpowiedź od VeinCentre
Hi Louis,
Thank you for your kind review. It’s great to hear that the team made you feel so welcome and that you found the consultation and treatment plan clear and reassuring.
We’re pleased you felt confident moving forward with your treatment and really appreciate you taking the time to share your experience.
Best wishes,
Dilly
A very satisfying experience
From the first communication I was made to feel very comfortable with the procedure I was about to have done.
Upon my first visit for the initial consultation I was made very welcome and confident in everything that Duncan Drury and his assistant had to say, this was all carried out in a very professional manner. The option of procedures was explained to me and Duncan’s professional opinion was the one that I accepted.
This was the EVLA Bilateral (both legs) +/- Sclerotherapy. Upon my second visit the treatment day, once again the signing in and the whole scenario made me feel relaxed. Duncan always came across in not just a professional manner but we talked like we were friends.
Duncan explained to me what was going to happen in detail and this was carried out to the highest quality of medical practice. The whole.e procedure was over in an hour, following Duncan’s advice for the next week the compression stocking were put in place, but one of very importance.
My follow up treatment was just as successful and very supportive.
I was recommended to you by my Wife’s friend Jenny who had a similar treatment carried out by Duncan, she was highly satisfied, so there’s nothing bettythen a recommendation.
I would certainly have no doubts in recommending this treatment to any of my friends.
6 maja 2026
Odpowiedź od VeinCentre
Hi Billy,
Thank you for taking the time to share such a detailed review. We’re really pleased to hear you felt comfortable and confident throughout your treatment and that your Consultant took the time to explain everything clearly at each stage.
It’s especially lovely to hear that you came to us through a personal recommendation and would now feel confident recommending us to others too. We really appreciate your trust and kind words.
Best wishes,
Dilly
Very friendly staff
Very friendly staff, seen on time, all procedures explained clearly and my questions answered. The clinic was very clean and pleasant.
14 sierpnia 2026
Odpowiedź od VeinCentre
Hi Amanda,
Thank you for your lovely review. We’re pleased to hear you found the team friendly and that everything was clearly explained during your appointment. It’s also great to know you enjoyed the clean and comfortable clinic environment.
Best wishes,
Dilly
First class treatment in Cardiff
Excellent treatment at the Cardiff Vein Centre today, from Dr. Nicholls and the team. Lovely welcome on arrival to the centre, beautiful, calm waiting area. Clear, concise communication provided. All the team are approachable, make you feel at ease, and are interested in the patient journey. Thank you all.
21 sierpnia 2026
Opinia niezależna
Odpowiedź od VeinCentre
Hi Sian,
Thank you for your lovely review. We’re so pleased to hear you had such a positive experience at our Cardiff clinic and that Dr Nicholls and the team made you feel comfortable from the moment you arrived.
It’s great to know you appreciated the clear communication and calm environment. We’ll be sure to share your kind words with the team.
Best wishes,
Dilly
So friendly and professional - the best in Vein Service
So friendly and professional. Minimum fuss with a very efficient service. Would highly recommend the Vein Centre - will definitely be spreading the word and recommending the Harley Street branch. Love the results achieved- my legs are now back out on show ☺️. Thank you so much 🥰
1 czerwca 2026
Opinia niezależna
Odpowiedź od VeinCentre
Hi Debbie,
Thank you for such a lovely review. It’s fantastic to hear you found the London team friendly, professional and efficient, and that you’re so pleased with your results.
We especially love hearing that your legs are back out on show! Thank you for recommending us and for spreading the word.
Best wishes,
Dilly
From initial telephone contact to…
From initial telephone contact to completion of the procedure the service was excellent. I attended the Birmingham centre under the care of Doctor Vishwanath. I almost enjoyed the procedures because the team were so friendly and talkative. The friendly informality of the team, even allowing my son in the room during a procedure, made it relaxing and interesting. My legs were extremely ugly with very large varicose veins and the results after the healing are incredible and have exceeded my expectations. I did find that the discomfort after the main procedure lasted longer and was a bit more painful than I expected. I also thought that treatment represented good value for money compared to previous quotes I had received.
Peter
12 marca 2026
Odpowiedź od VeinCentre
Hi Peter,
Thank you for sharing such a detailed review. It’s fantastic to hear the Birmingham team made your treatment such a relaxed experience and that you were so happy with the results.
We’re sorry to hear you found the discomfort after the main procedure lasted a little longer and was more uncomfortable than you had expected. Recovery can vary between patients, but we’re pleased the team were there to support you throughout.
It's wonderful to hear the results have exceeded your expectations. Thank you for recommending VeinCentre.
Best wishes,
Dilly
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