vegantoys Recenzje 

46
Wynik TrustScore: 4 na 5

4,1

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Excellent customer service from the helpful team at Vegan Toys when I lost the charger to my favourite banana. A replacement one was sent straight away... phew! The toys are well made, fairly priced a... Zobacz więcej

Oceniono na 1 z 5

I purchased an item with next day delivery as I am visiting the UK, and need it before I leave. The item hasn't arrived several days later, and there is no response to my email anquiry. They appear... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

I had a great experience! The item shipped out quickly, and got here fast. The product itself is high quality and feels great, and it comes extremely well packaged. When I was having trouble with trac... Zobacz więcej

Oceniono na 4 z 5

The products are great quality, and great fun! The packaging was discreet with no hint of the goodies inside. Dispatch and delivery were nice and quick. The only reason I haven't given a 5 star rating... Zobacz więcej

Informacje dotyczące firmy


Dane kontaktowe

4,1

Dobra

Wynik TrustScore: 4 na 5

46 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,1

Wszystkie recenzje

(46)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 0

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

The Fern

Ordered the FERN , G spot Toy for my Girlfriend.

It’s amazing 🤩
Thanks for your service.

22 marca 2025
Opinia niezależna
Oceniono na 5 z 5

Unreal!

Unreal! I got the aubergine toys for my mates for galentines Day and we adored them! They’re perfect for hiding in your bag. They’re such a fun design too! Very happy

1 lutego 2025
Opinia niezależna
Oceniono na 5 z 5

Excellent service despite these reviews

Having ordered some Crystal yoni eggs from another company that never arrived and would not reply to emails I decided to do my research before ordering from a different company. I was worried about some of the reviews and I reached out to the company before ordering to ensure that at least if there were any issues that I would at least get a reply from customer service. They replied immediately and I received an email back from Jake. Seemingly reassured by this I placed my order. The items arrived intact a few days later and are of excellent quality. I’ve not used them as yet so I can’t comment on the durability but they seem to be high quality items and I am extremely happy by the customer service I received, the quick delivery and the way the items were packaged safely ( Royal Mail dropped them through my letterbox and they still managed the journey!).

1 lutego 2025
Opinia niezależna
Oceniono na 5 z 5

Love this brand!

I love the banana peel, literally the best vibrator out there, all my friends love it too. Such a fun concept and really funny gift ideas for veggie lovers

10 grudnia 2024
Opinia niezależna
Oceniono na 5 z 5

Placed my order 3 days ago and it came…

Placed my order 3 days ago and it came yesterday and my oh my was I excited when it arrived, it felt more than perfect when I tested it out and the free lube was such a cheeky bonus will deffo be purchasing the chili next 🥵 🔥

27 stycznia 2025
Opinia niezależna
Oceniono na 1 z 5

I did not get the item

I did not get the item, and they don't answer my e-mail. It's a scam.

update:
I have written the details to the given e-mail, but i didn't get answer yet. (Yes, i have checked th spam folder.)

5 grudnia 2024
Opinia niezależna
Logo vegantoys

Odpowiedź od vegantoys

Dear Betti,

Thank you for sharing your feedback, and we sincerely apologize for the experience you’ve had. We take your concerns very seriously and want to assure you that we are not a scam—our priority is to deliver high-quality products and excellent customer service to all our customers.

We’re sorry to hear that you haven’t received your order or been able to reach us via email. It’s possible that our previous responses may have ended up in your spam or junk folder, but we’d like to resolve this for you immediately. Please contact us at jake@vegantoys.co.uk with your order number, and we’ll investigate this as a priority.

If your item is delayed due to shipping issues, we will track it and provide an update. If it was lost in transit, we’ll arrange for a replacement or a full refund, whichever you prefer.

Thank you for bringing this to our attention, and we appreciate your patience while we work to resolve this.

Oceniono na 1 z 5

No communication, missing item

I purchased an item with next day delivery as I am visiting the UK, and need it before I leave.

The item hasn't arrived several days later, and there is no response to my email anquiry. They appear not to be contactable by phone.

29 października 2024
Opinia niezależna
Logo vegantoys

Odpowiedź od vegantoys

Dear Fiona,

Thank you for your feedback, and we deeply apologize for any inconvenience you’ve experienced. We completely understand how frustrating this situation must be.

Upon reviewing your order details, it appears that 1st Class delivery was selected, not Next Day delivery. While 1st Class typically arrives quickly, it is not guaranteed for next-day delivery, and we regret any confusion this may have caused.

We are also sorry to hear about the lack of communication on our part. Please rest assured that we are working to improve our response times and processes. If you could kindly reach out to us again at jake@vegantoys.co.uk with your order number, we will prioritize resolving this issue, whether it’s tracking your item, reshipping it, or issuing a refund.

We truly appreciate your patience and understanding while we work to make things right.

Warm regards,Jake

Oceniono na 5 z 5

Fruity Eco Fun

Excellent customer service from the helpful team at Vegan Toys when I lost the charger to my favourite banana. A replacement one was sent straight away... phew! The toys are well made, fairly priced and have tongue-in-cheek factor with their various fruit & veg shapes. Vibrating or as glass toys, they all come in gift boxes, are non-gendered fun, and I like the idea of supporting a creative small UK business. Well done Vegan Toys!

21 czerwca 2021
Opinia niezależna
Oceniono na 5 z 5

My favourite sex toy store

Amazing sex toys!! Since I bought my first one from vegantoys, I haven’t bought anywhere else. Good quality products and the variety of fruit/veg toys makes it so much more fun!
Customer service was very good and my orders arrived quickly.

29 kwietnia 2021
Opinia niezależna
Oceniono na 1 z 5

Broken

Item was poorly wrapped and therefore came to me in many small pieces. Reached out to the store and haven’t received any answer/ refunds for my item.

21 marca 2021
Oceniono na 4 z 5

Great customer service

I sadly haven't used any toys as I purchased some and returned them shortly after given that they didn't have flaired bases. It would be great if you brought out products with flaired bases.

21 marca 2021
Oceniono na 5 z 5

Allthough my package was lost and we…

Although my package was lost and we never got to enjoy the vegantoy, the shop was very professional and returned our money immidiatelly.

The only sad thing is that a sex toy has ended up to someone random, propably without knowing what is it!

26 lutego 2021
Oceniono na 2 z 5

Pink Nessie

I got pink Nessie cause the other stuff I wanted was OOS. It heats up in two minutes (get uncomfortably hot) and is just not the best vibrator I've ever had. Wouldn't buy again, but could try other product from the brand.

20 lutego 2021

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