It had been going perfectly well, but for some reason, this last month I had to manually withdraw the money.. where it was automatic all the months previous. Also, that process wasn't very intuitive.
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
The past months that I have been having the same issue of "pending investigation" due to wrong bank account from your end when it's clear from my end(i have sent a screenshot) that my default acco... Zobacz więcej
Opening a Logotherapy practice in the Western Cape, South Africa created in me, a non tech savvy one man band, some anxiety around receiving payments from clients scattered across the globe. Veem solv... Zobacz więcej
So far, Veem is not terrible. My only complaints, for a platform that's core use is the sending and receiving of funds, there is A LOT of red tape and hurdles to accomplish before this happens. If you... Zobacz więcej
Informacje dotyczące firmy
O Veem
Napisane przez firmę
Why small businesses love Veem:
Incredibly simple to use -
Start using Veem in a matter of minutes and realize the value of having one intuitive solution for both sending and receiving domestic and international payments to over 100 countries and over 70 currencies. Pay and get paid with little more than your vendor or suppliers email address. Send one or a thousand payments with just a few clicks. Veem uncomplicates your end-to-end AP/AR payment process.
Flexibility to pay and get paid on your terms -
Get greater control with the ability to use the payment methods you prefer with more options and less constraints. Pay using ACH/EFT, check, wallet, and international wires with truly competitive rates. Pay with a debit or credit card even when your suppliers don’t accept them. Get paid faster and reduce friction by allowing your customers with multiple methods–even credit cards without having a merchant account!
Efficiency that saves time and increases visibility -
Streamline your end-to-end AP/AR process with a solution that is able to automate payment approval workflow and recurring invoices and payments, and integrates with your accounting software to reduce double-data entry and errors and allow for automatic seamless reconciliation. Know exactly where your payments are with detailed tracking that your vendors can see, too.
Confidence and security -
Gain payment transparency and process visibility with a secure solution that has you covered with best-in-class 24/7 expert support via email, chat and phone. Veem’s verified business payments network ensures payments are sent securely and reliably, and Veem is PCI DSS compliant and SOC2 certified.
Dane kontaktowe
75 Broadway Suite 202, 94111, San Francisco, CA, Stany Zjednoczone
- (800) 535-3385
- info@veem.com
- veem.com
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 3% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 24 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
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Support guys are awesome!
Timely response
Timely , quick response.
The company is giving excellent customer service,I'm very happy you were able to help me ontime.
My experience was g I received excellent advice from two customer service representativesood because
My experience was good because, since it was the first time both my employer and I used this type of platform, I received excellent advice from two customer service representatives who guided me and ensured that the transactions were as smooth as possible. The verification process for my employer was a bit lengthy, but I understand that all legal requirements must be met to ensure transparency in global financial transactions. Now, with future payments, I expect everything to go much more smoothly.
Matt was helpful and efficient
Matt was helpful and patient in listening to my issue and resolving it as promptly as possible. Very polite, thoughtful, and efficient.
Veem changed payment preference
Previous payments from customer had been sent 5-days out, consistently. This last payment of $195 was not sent to my default preference (bank), instead to Veem wallet. They were trying to get me to apply for a Veem credit card. This is very unprofessional and time consuming. I changed everything back, however- what a hassle! Still waiting on payment.
Money transaction inquiry
I need some help about how can I transfer money to my personal bank account , what are the procedures that i need to make sure of ?
Two amazing customer support agents
After nearly two exhausting months of trying to resolve a payment issue, I can confidently say that Anna V and Rosey from Veem’s Client Services team are the reason it’s finally been resolved. During this time, I had to send multiple emails, initiate countless live chats, and even attempt phone calls to customer support, all in hopes of getting answers or some resolution. It was incredibly frustrating and emotionally draining, especially as each attempt left me more uncertain than before. I was starting to feel like this issue might never be resolved. Then came Anna V, who played a pivotal role in getting the first payment sorted. She was attentive, clear in her communication, and genuinely committed to helping me, a stark contrast from the general back-and-forth I had experienced earlier. She made me feel heard and gave me some much needed hope in the process. When the issue with the second payment lingered, Rosey stepped in. She not only followed up on the matter, but took full ownership and ensured that everything was handled thoroughly. She kept me updated, explained the steps clearly, and was genuinely empathetic to how long I had been dealing with this issue. I am especially grateful that she was the last person I had to deal with before the funds were finally received. Her professionalism and commitment made all the difference. Their patience, persistence, and care are exactly what excellent customer service should look like. I’m sincerely thankful to them both for turning a very frustrating experience into a resolved one. They are true assets to the Veem team.
~Kemmoy.
Very quick and efficient verification process
Apps that can do remittances have a good amount of verification requirements. On similar apps with similar security levels, it often takes a good amount of waiting and emailing back and forth to get verified. Veem got me done in about 48 hours, and they did it by paying attention to my specific details. That makes me think that their process will be MORE secure, not less.
That's the main reason for the rating. But I also like the debit load and virtual card features. I'm no expert and plan to mostly use within the US, but the exchange rates seem competitive as well.
Veem is beyond my expectations
Veem is beyond my expectations. I am planning to use Veem for my overseas transactions.
speed up the withdraws please
Utterly incompetent
They’re utterly incompetent. Not only have I had them automatically cancel subscriptions and need to resubscribe, but their login is completely broken, and they locked me out of the a platform I had thousands of dollars in payments flowing through for nearly two weeks and tried to blame the issue on me / my network, despite the issue persisting across IP addresses, browsers, devices, and login methods. I would not trust them to handle your payments.

Odpowiedź od Veem
Great service
It’s the best option for receiving and sending international payments. It’s very easy to use, their processes are fast, and customer service is very friendly and efficient when answering any questions. I’ve recommended it to coworkers, and they haven’t regretted it. Great job!
Matt was super quick to resolve the…
Matt was super quick to resolve the issue I had.
Exceptional service
Exceptional service. Customer care agent, Anna were more than helpful and patient with her assistance.
Do not request or accept money from…
Do not request or accept money from Veem.com. I was supposed to receive my payment on June 15th, and it has still not arrived.
There are significant delays in payment: funds are not arriving on time and are taking days longer than expected. Additionally, I am facing ongoing problems with Veem's customer service. I have encountered delayed responses and a lack of resolution to my issues, and they continue to request excessive information that is already available in their system. This is unacceptable.
Processing of scheduled payments
Processing of scheduled payments, especially if you choose a bank transfer is just a nightmare. Delays can be unpredictable
*Subject:** Formal Demand for Immediate…
*Subject:** Formal Demand for Immediate Removal of Veem Due to Fraudulent Practices
**To Whom It May Concern,**
Veem has engaged in blatant theft of funds, deliberate misrepresentation of services, and intentionally misleading business practices, causing significant financial harm and distress to its users. The company has repeatedly failed to deliver on its promises, withheld customer funds without justification, and employed deceptive tactics to conceal its misconduct.
These actions constitute unethical, fraudulent, and potentially illegal behavior, warranting immediate removal from any trusted platforms or partnerships. Veem’s continued operations pose a severe risk to consumers and businesses alike, and accountability must be enforced.
We demand swift action to prevent further harm and urge a full investigation into Veem’s fraudulent activities.
Sincerely,
BnB Contractor and Consultant Services, LLC
DO NOT USE THE FRAUDULENT COMPANY. THIS COMPANY STEALS WAGES, uses confusing multiple person response tactics and outright is damaging b2b commerce.

Odpowiedź od Veem
Great Company to get payments from
"Initially, I had several issues with the service—my payments were often delayed and sometimes took 4 or 5 days to appear in my account after the expected date. However, on a few occasions, they did credit my account to make up for the delay, which I appreciated. Since then, the service has improved significantly. I definitely prefer it over PayPal, and I would recommend it to others."
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
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