Items received are nothing like what is represented on their website. Cheap material that is silk screened. These are terrible. I have asked for a refund. We will see. 9:30 p.m. vchics emai... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I should have read the reviews before ordering! Received my items, 2 dresses and a top and it was nothing like they showed on their website. I received the 2 dresses, both looked cheaply made and both... Zobacz więcej
Reakcja na opinię
VCHICS is a Scam from China. Don't purchase anything from them. This fraudulent company appears to pay big money to advertise and the reason Google (ABC, Inc.) and the rest, continue to allow them to... Zobacz więcej
Reakcja na opinię
I wanted to order some painted Asian art pants and robes. Period. The Vchics site is very well put together. The selection is very large .The ordering process worked perfectly. I’m very curious to... Zobacz więcej
Reakcja na opinię
2,3
Słaba
1 tys. recenzji
Odpowiada na 99% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 24 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Horrible products
Horrible products. Fake ad pictures that turn out to be just printed. Sleeves are too short.
1 kwietnia 2026
Opinia niezależna
Odpowiedź od Vchics
Dear Michelle Miller Pryschuk,
Thank you so much for your feedback. We are also sorry to hear about your negative experience with our product. We value customer feedback very much, and your comments are very important to us in ensuring we improve our products and services.
We would like to help you resolve this issue. Could you please contact our after-sales support at support@vchics.com and provide photos of the product you received so that we can verify and resolve your problem? We are committed to finding a satisfactory solution, whether it's a refund, an exchange, or any other way that can resolve your issue.
Thank you for bringing this to our attention, and we apologize again for any inconvenience caused.
Fresh Dresses for the Summer
I found their clothing refreshing, different and surprisingly not so expensive and with coupons, that's a plus. Let's see the quality when they arrive!
23 kwietnia 2026
Opinia niezależna
Odpowiedź od Vchics
Dear Annie Welker,
Thank you so much for your feedback.
We will continue to work hard to make every customer satisfied with our service and products.
Best Wishes
Decorative Asian Art Pants and Robes.
I wanted to order some painted Asian art pants and robes. Period.
The Vchics site is very well put together. The selection is very large .The ordering process worked perfectly.
I’m very curious to see what the product actually looks like when I get it. It’s very obvious that the product images are created by AI. There are no real photos on the site. It’s pretty easy to make anything look great with AI image generation.
Fingers crossed…
20 kwietnia 2026
Opinia niezależna
Odpowiedź od Vchics
Dear Thomas Bricker,
Thank you so much for your feedback.
We will continue to work hard to make every customer satisfied with our service and products.
Best Wishes
I ordered 3 tops because they looked…
I ordered 3 tops because they looked like they had lace and lots of embellishment on them. When they arrived they looked NOTHING like the beautiful pics on the pretty models. I want to return them, but if this is a scam company I am out of luck. I wish I read the reviews before I ordered!
18 marca 2026
Opinia niezależna
Odpowiedź od Vchics
Dear Diane Shore Casey，
Thank you so much for your feedback. We are also sorry to hear about your negative experience with our product. We value customer feedback very much, and your comments are very important to us in ensuring we improve our products and services.
We would like to help you resolve this issue. Could you please contact our after-sales support at support@vchics.com and provide photos of the product you received so that we can verify and resolve your problem? We are committed to finding a satisfactory solution, whether it's a refund, an exchange, or any other way that can resolve your issue.
Thank you for bringing this to our attention, and we apologize again for any inconvenience caused.
What I ordered isn't what I received
Ordered a dress and what I received is NOTHING like the image or description of what I ordered.
Customer service offered a 20% discount to keep the dress and when I declined and requested instructions to return and get a refund, they've stopped responding. Do not order from this site! Very poor quality and no return options.
27 marca 2026
Opinia niezależna
Odpowiedź od Vchics
Dear Kristi Longstreet,
Hello, we are sorry to hear about your negative experience. This is certainly not the level of service we strive to provide, and I would be happy to investigate and rectify the situation for you! Could you please provide your order number? Or could you please contact our after-sales support at support@vchics.com and provide your order details so we can verify and address your issue directly? We are committed to finding a satisfactory solution, whether it's a refund, a replacement, or any other way that can resolve your problem.
Thank you for bringing this to our attention, and we apologize again for any inconvenience caused.
Such beautiful quality
Such beautiful quality, I really appreciate the way you keep me informed and feel welcome.
15 kwietnia 2026
Opinia niezależna
Odpowiedź od Vchics
Dear Cecilia Walters,
Thank you so much for your feedback.
We will continue to work hard to make every customer satisfied with our service and products.
Best Wishes
It is my first time it is to early to…
It is my first time it is to early to give true account
13 kwietnia 2026
Opinia niezależna
Odpowiedź od Vchics
Dear Deidre King,
Thank you so much for your feedback.
We will continue to work hard to make every customer satisfied with our service and products.
Best Wishes
Do not order from this scam of a company!
Do not, under any circumstances, order from this site! They are a scam and a joke, featuring photos of dresses that do not exist with them and bear no resemblance whatsoever to the cheap crap they will send you. You will complain to stock AI message answers and be told returns take too long and are inconvenient, offering a fractional refund and suggesting you keep what you overpaid for. Report them, every time and always. I am saving and sharing with investigative departments every verbal exchange that passed between us.
18 marca 2026
Opinia niezależna
Odpowiedź od Vchics
Dear Nancy Haga,
Hello, we are sorry to hear about your negative experience. This is certainly not the level of service we strive to provide, and I would be happy to investigate and rectify the situation for you! Could you please provide your order number? Or could you please contact our after-sales support at support@vchics.com and provide your order details so we can verify and address your issue directly? We are committed to finding a satisfactory solution, whether it's a refund, a replacement, or any other way that can resolve your problem.
Thank you for bringing this to our attention, and we apologize again for any inconvenience caused.
I am so excited to have found your…
I am so excited to have found your website! I love your clothing and look forward to my order and shopping! Have a great day!!
9 kwietnia 2026
Opinia niezależna
Odpowiedź od Vchics
Dear Joanne Turnbach,
Thank you so much for your feedback.
We will continue to work hard to make every customer satisfied with our service and products.
Best Wishes
I never got my refund
I never got my refund. They stopped answering my requests. I got pieces of trash in place of the things they advertised. They refused to send me return address. Wanted to give me a coupon towards purchasing more junk from them. Temu has better customer service than these people. And I come to find they are going out of business and that's why they aren't giving refunds for the junk they sell. Expensive lesson for me. You buy from vchics, you're on your own. Not an honorable company and probably going out of business because of it. Beware.
4/10/26 Vchic response is the exact same response they give everyone who criticizes their business practices. Beware. None of this is true. No refunds. No satisfaction. No help. That's how much they think of their customers. They treat everyone like idiots. The fact is that no one has given them 5 star reviews as posted. They give themselves those reviews. I never gave them 5 stars, and yet there it was with my name on it. Most people give them bad reviews after receipt of the items because they aren't what you order and are terrible quality. Did I mention NO REFUNDS? Besides, I did hear they're going out of business anyway, rightly so. Good riddance to them.
4 kwietnia 2026
Opinia niezależna
Odpowiedź od Vchics
Dear Customer v.andrewski,
Hello, we are sorry to hear about your negative experience. This is certainly not the level of service we strive to provide, and I would be happy to investigate and rectify the situation for you! Could you please provide your order number? Or could you please contact our after-sales support at support@vchics.com and provide your order details so we can verify and address your issue directly? We are committed to finding a satisfactory solution, whether it's a refund, a replacement, or any other way that can resolve your problem.
Thank you for bringing this to our attention, and we apologize again for any inconvenience caused.
Everything is gorgeous!
Perhaps this should be much lower because i loved it all and trouble deciding.
6 kwietnia 2026
Opinia niezależna
Odpowiedź od Vchics
Dear Ann,
Thank you so much for your feedback.
We will continue to work hard to make every customer satisfied with our service and products.
Best Wishes
I ordered 4 blouses and they were…
I ordered 4 blouses and they were delivered today looking nothing like the photos on their website. The photos showed lovely blouses with intricate flowers and jewels sewed on to the blouses, and what arrived were printed blouses that look cheap and nothing like what was represented. Vchics is a total scam. Don't waste your money.
6 kwietnia 2026
Opinia niezależna
Odpowiedź od Vchics
Dear Constance Hatley,
Thank you so much for your feedback. We are also sorry to hear about your negative experience with our product. We value customer feedback very much, and your comments are very important to us in ensuring we improve our products and services.
We would like to help you resolve this issue. Could you please contact our after-sales support at support@vchics.com and provide photos of the product you received so that we can verify and resolve your problem? We are committed to finding a satisfactory solution, whether it's a refund, an exchange, or any other way that can resolve your issue.
Thank you for bringing this to our attention, and we apologize again for any inconvenience caused.
VCHICS is fraudulent
VCHICS is fraudulent! Poor quality that is nothing like what is represented on the website. Tried to get a refund and was offered money off the original purchase price. Reporting to the Better Business Bureau.
1 lutego 2026
Opinia niezależna
Odpowiedź od Vchics
Dear Stephanie Hernandez，
Hello, we are sorry to hear about your negative experience. This is certainly not the level of service we strive to provide, and I would be happy to investigate and rectify the situation for you! Could you please provide your order number? Or could you please contact our after-sales support at support@vchics.com and provide your order details so we can verify and address your issue directly? We are committed to finding a satisfactory solution, whether it's a refund, a replacement, or any other way that can resolve your problem.
Thank you for bringing this to our attention, and we apologize again for any inconvenience caused.
You can't even give these clothes away
You can't even give these clothes away. One, the picture doesn't match the advertisement. The fabric feels like plastic. It is a non 3d printed image of what you see. It is flase advertisement. The refund is I have to pay for shipping it back to China. Total Scam.
Vchics your reply to me after this review... Its offensive to me. Trying to act like you care about your customer service and products. Lies!! One after the other. Well, I did contact your "Support " I sent a photo of your products in the trash where they belong. Don't sit there and wonder why we aren't happy. You know exactly why we aren't happy. Don't pretend you're a good person either for trying to solve the issue. You have zero integrity as a company. All of us say the same thing . So, it must be true!!! IT IS A SCAM..
My review I sent a photo of what they sent me in the trash where it belongs.
Stop polluting the earth with more trash.
1 kwietnia 2026
Opinia niezależna
Odpowiedź od Vchics
Dear Mary Newton,
Thank you so much for your feedback. We are also sorry to hear about your negative experience with our product. We value customer feedback very much, and your comments are very important to us in ensuring we improve our products and services.
We would like to help you resolve this issue. Could you please contact our after-sales support at support@vchics.com and provide photos of the product you received so that we can verify and resolve your problem? We are committed to finding a satisfactory solution, whether it's a refund, an exchange, or any other way that can resolve your issue.
Thank you for bringing this to our attention, and we apologize again for any inconvenience caused.
The hardest part was deciding what to purchase
This is not my first purchase from you. I came back for the availability of unique styles, the pricing, and the easy-to-use website is just a cherry on top.
2 kwietnia 2026
Opinia niezależna
Odpowiedź od Vchics
Dear Kathryn G,
Thank you so much for your feedback.
We will continue to work hard to make every customer satisfied with our service and products.
Best Wishes
Items purchased were not the same items…
Items purchased were not the same items I ordered but a lool alike of poor quality. The return process was supposed to be way to be easy and supported with a sipping label. The emails are answered requesting more information and pictures of the items received. The final email stated the it would be costly to ship to China so basically i should keep the items. (last email response). The items came from California so the items should be returned to California.
17 marca 2026
Opinia niezależna
Odpowiedź od Vchics
Dear Evelyn Vargas,
Hello, we are sorry to hear about your negative experience. This is certainly not the level of service we strive to provide, and I would be happy to investigate and rectify the situation for you! Could you please provide your order number? Or could you please contact our after-sales support at support@vchics.com and provide your order details so we can verify and address your issue directly? We are committed to finding a satisfactory solution, whether it's a refund, a replacement, or any other way that can resolve your problem.
Thank you for bringing this to our attention, and we apologize again for any inconvenience caused.
Happiness!
It was extremely easy to order. I cannot wait to get my order
1 kwietnia 2026
Opinia niezależna
Odpowiedź od Vchics
Dear liz lowth,
Thank you so much for your feedback.
We will continue to work hard to make every customer satisfied with our service and products.
Best Wishes
I wish I had seen this forum before…
I wish I had seen this forum before ordering.
Total misrepresentation of their articles. I ordered a dress advertised as “floral embroidered” with 3D appliqué detailing. What I received was a completely different product.
The dress has no embroidery at all. The flowers are printed flat onto cheap synthetic fabric, not appliqué or textured as shown in the photos. The difference is not subtle — it’s a different construction entirely.
The listing also claims the fabric is 85% cotton, but the garment feels like thin polyester.
On top of that, the workmanship is poor:
loose threads throughout
uneven, unfinished seams
neckline badly constructed with visible, misaligned lining
This is not a case of “lower quality than expected” , it is a clear misrepresentation of the product.
If you’re expecting anything like the images shown on their website, you will not receive it.
31 marca 2026
Opinia niezależna
Odpowiedź od Vchics
Dear Maria H,
Thank you so much for your feedback. We are also sorry to hear about your negative experience with our product. We value customer feedback very much, and your comments are very important to us in ensuring we improve our products and services.
We would like to help you resolve this issue. Could you please contact our after-sales support at support@vchics.com and provide photos of the product you received so that we can verify and resolve your problem? We are committed to finding a satisfactory solution, whether it's a refund, an exchange, or any other way that can resolve your issue.
Thank you for bringing this to our attention, and we apologize again for any inconvenience caused.
I ordered a Tshirt in green but…
I ordered a Tshirt in green but received one in dark gray with white stitching that was already coming loose. The size was ridiculously small. I have NEVER been so disappointed in an item that I've ordered. I contacted the seller and received a reply that their "warehouse" verified that there were no quality problems, and the color difference was due to screen display and shooting light. DO NOT buy from this company, you'll regret it.
30 marca 2026
Opinia niezależna
Odpowiedź od Vchics
Dear Patricia Crisler,
Hello, we are sorry to hear about your negative experience. This is certainly not the level of service we strive to provide, and I would be happy to investigate and rectify the situation for you! Could you please provide your order number? Or could you please contact our after-sales support at support@vchics.com and provide your order details so we can verify and address your issue directly? We are committed to finding a satisfactory solution, whether it's a refund, a replacement, or any other way that can resolve your problem.
Thank you for bringing this to our attention, and we apologize again for any inconvenience caused.
Zero stars
Zero stars! This company sent a version of the dress I would not wear as a nightgown! The original was beautiful and what I received looked like a sewing project that failed. Nothing about it was the same. China! Do not order! I have already
sent pics to company. This company ignores my requests and complaints and wants me to accept a 10% discount on one of their other products. No way will I buy again. Fraud, people.. don't do it!
5 marca 2026
Opinia niezależna
Odpowiedź od Vchics
Dear Nika,
Thank you so much for your feedback. We are also sorry to hear about your negative experience with our product. We value customer feedback very much, and your comments are very important to us in ensuring we improve our products and services.
We would like to help you resolve this issue. Could you please contact our after-sales support at support@vchics.com and provide photos of the product you received so that we can verify and resolve your problem? We are committed to finding a satisfactory solution, whether it's a refund, an exchange, or any other way that can resolve your issue.
Thank you for bringing this to our attention, and we apologize again for any inconvenience caused.
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
Dowiedz się więcej o innych rodzajach recenzji.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.