I have never in my life dealt with such incompetent employees. Good luck getting even the simplest of issues resolved - ever
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Vault insurance seems to be unheard of across healthcare providers. When I contacted them to request details of family doctors who were in their network, they were only able to provide a short l... Zobacz więcej
I was having trouble finding my test results & Jo was very helpful. She went searching for it in various ways & eventually helped me figure out that my son had an account that wasn't connected to an... Zobacz więcej
Jo treated me very respectfully and made what could have been a stressful experience go so smoothly. My child had typed his email address wrongly and so we didn't receive our rapid test results. Tha... Zobacz więcej
Informacje dotyczące firmy
O Vault Health
Napisane przez firmę
Learn More
Clinical Trials
Get Started
COVID-19 Test Kit
About Us
At Vault Health, we believe quality healthcare shouldn’t be difficult to access. That’s why we’re making it easier and more convenient through faster diagnosis, innovative clinical research, and digital-first care delivery. Thanks to our national clinician network and data-driven platform, we’re empowering patients to receive the effective care they need either virtually or in-person.
Why Vault Health?
On the ground, this means we were able to bring the first FDA EUA at-home PCR test to market and facilitate access to 10 million COVID-19 tests to consumers, employers, public health agencies, and school systems since the start of the pandemic. And through our partnerships with research universities and service providers, we’re helping ensure people from diverse backgrounds can participate in the clinical research that advances health equity.
As Vault Health continues to find ways to leverage our virtual platform and network of more than 750 medical providers across the country, we’re confident in our ability to positively impact healthcare for all. We’re optimistic about the future, and we’re just getting started.
Visit vaulthealth.com today to explore our products and solutions. If you need help with your order, simply contact our customer support team. Share your experience and leave a review–we’d love to hear from you!
Dane kontaktowe
Stany Zjednoczone
- hello@vaulthealth.com
- vaulthealth.com
2,6
Słaba
2 tys. recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
very easy to work with
very easy to work with, seamless and fast customer service
17 maja 2022
Opinia niezależna
It was easy and fast thank you
16 maja 2022
Opinia niezależna
We needed my husband's test results as…
We needed my husband's test results as everyone else had received them and he had not. We called and got right through without all the normal rig-a-m-roll you usually get when calling now a days. We spoke with a pleasant young lady named , Jo Alice, she found his negative results right away and put our mind a ease.
Thank you for having such a pleasant young lady in your employ.
Darryl E. Bunn and Jo Ann Bunn
651-451-1962
16 maja 2022
Opinia niezależna
Miriam was very helpful and nice
Miriam talked me through several issues that were stopping me from getting my test kit. She guided me through steps while we were on the phone together and was very helpful
16 maja 2022
Opinia niezależna
Fabulous quick service and resolution…
Fabulous quick service and resolution to my issue.
16 maja 2022
Opinia niezależna
My Experience with Vault
My experience with Vault was incredible. The staffs were extremely helpful and courteous. The facility was kept clean, and every effort was made to prevent the spread of covid by giving new masks and sanitizing the table as soon as people finished using them. I mistyped incorrect information and called the service-line a few hours later when I realized my mistake. I was immediately greeted by kind employees who assisted me with my mistyped information without difficulty.
16 maja 2022
Opinia niezależna
As an 80 year old
As an 80 year old, got stuck at a point on the website. One quick phone call to the posted number and a very friendly and knowledgeable person guided me through the process. Well done.
14 maja 2022
Opinia niezależna
Briana helped solve my problem and was…
Briana helped solve my problem and was courteous. thank you!
14 maja 2022
Opinia niezależna
Today I was left in the waiting room over 20 minutes
Today I did my weekly covid test for work and was left in the waiting from for close to 20 minutes, I had to call the customer service for her to return to my zoom call. When she finally did come back she did not even apologize, this was unacceptable as I have been completing this testing weekly and have always finished within 10 minutes.
14 maja 2022
Opinia niezależna
Excellent job.
14 maja 2022
Opinia niezależna
Highly recommend
Fast, simple, and easy testing. Doctors and customer support were a pleasure to work with.
12 maja 2022
Opinia niezależna
I had received a saliva test kit and…FR# was invalid
I had received a saliva test kit and found out that the FR# was invalid, so I contacted Vault Health to see what was wrong. Within a few mins they had gotten back to me and had my issue fixed so I could continue with my test. Thank you for being so efficient in your customer service!
11 maja 2022
Opinia niezależna
Very helpful
My agent, Jill, was very professional and helpful. The reason I gave it 4 stars was because it took a while to get my issue of a non-registered test kit resolved, and required a call-back from the agent. Took over 30 minutes. I know that this was not her fault, as she was waiting on an answer from her team. But she did follow up ASAP.
11 maja 2022
Opinia niezależna
Great service!
10 maja 2022
Opinia niezależna
Joe was helpful and polite.
10 maja 2022
Opinia niezależna
Briana was very helpful and polite…
Briana was very helpful and polite about my needs. She didn’t immediately have a solution for my issue, but was able to find a solution and help me out. She made my experience very pleasant.
9 maja 2022
Opinia niezależna
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
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Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.