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Zobacz, co mówią recenzenci

Oceniono na 1 z 5

It's now the 13 th May and still no order of liquid or no 70 pound refund please please please read this and do not under any circumstances order from this company I've waited since 27th Feb and been... Zobacz więcej

Oceniono na 1 z 5

Previously hadn't had a problem with this company so didn't think twice about making a BACs transaction payment to an Andrew Beard. Nothing received after 2 weeks started to make enquiries on the... Zobacz więcej

Oceniono na 1 z 5

Complete scam. Placed orders that never show, if you complain they block your email address.This VapeIQ site has been 3 different Vape companies all with the same scammer owner Andy Beard. They ask fo... Zobacz więcej

Oceniono na 4 z 5

Having been a customer for 2 or 3 years I was always very happy with the service and the product However I paid by BACS for two separate orders late September and heard nothing. Today, 24th January co... Zobacz więcej


Dane kontaktowe

1,7

Bardzo słaba

Wynik TrustScore: 1.5 na 5

75 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Nie odpowiedziano na negatywne recenzje

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 1 z 5

First and last time ordering

First and last time ordering

Bought a shortfill which was completely tasteless. I make my own juice and the reason for ordering was to have one steeped and ready to go but this was not it. Emailed them to ask about this and ignored

Never again

22 października 2024
Opinia niezależna
Oceniono na 1 z 5

Didn’t receive free ejuice

Didn’t receive free ejuice, why offer something you have no intention of sending?
No response to emails.
Will not use again.

Also, not impressed with rude responses to other customers poor reviews!

25 października 2024
Opinia niezależna
Oceniono na 4 z 5

Wrong tracking number

My order arrived a bit later than expected and was given the wrong tracking number so RM kept saying they were waiting for a parcel that would never arrive.

No replies to messages and emails, nothing new there. Juice is good though.

25 września 2024
Opinia niezależna
Oceniono na 1 z 5

Junes order hort 2 bottles. August 25th and still waiting

Junes order was 2 bottles short. Sent emails. One response still no missing bottles sent. Ordered 25th August 17 bottles. Sent three emails. No response and still not received order. I have been using these guys for 11 years and this is the worst it's been. I didn't want to right this but what else can I do. As your not responding (Why)

25 sierpnia 2024
Opinia niezależna
Oceniono na 1 z 5

Absolute joke of a company do not buy from them!

Order #16652

Placed an order over nearly 3 weeks ago now, which they sent to the wrong address by there mistake, which is fine because mistakes happen and all that.

Sent an email to them about it which they replied saying they’d sort it out asap.

Waited a few days and sent multiple emails because I was getting no reply

Still over 2 weeks and no email or anything from them. So I send an email saying that I’ll do a fraud chargeback through my bank if they don’t sort it which I get a reply almost instantly saying they’d send it out first thing Monday. It’s passed Monday now and still nothing. I’ve sent emails and no reply.

Absolute joke! It’s not hard to resend 2 bottles of juice at £14 out to me or at least refund me! Such a simple fix…

Avoid buying from here at all cost because they will be happy to grab your money but provide no solution or support if they mess the order up.

Rubbish company to deal with!

Not happy at all.

Oh and another thing I’ve found out when checking this company, they used to be called Bestcigliquid. Go check that trustpilot out for lots of very similar bad reviews…

2 września 2024
Opinia niezależna
Oceniono na 5 z 5

Exceptional Products and Service from VapeIQ!

I've been a loyal customer of VapeIQ for quite some time now, and I can confidently say that they have consistently exceeded my expectations. This morning, I received my order of my all-time favorite e-juice flavor, Mr Jones. As always, the quality is simply outstanding. The flavor profile is rich and perfectly balanced, providing a smooth and satisfying experience with every inhale.

What truly sets VapeIQ apart, aside from their exceptional products, is their impeccable customer service. The team is always prompt, professional, and ensures that every order is delivered on time, which is something I deeply appreciate. Whether it’s the range of flavors or the quality of the juice itself, VapeIQ is unmatched in the industry.

I’ve tried many brands over the years, but VapeIQ is the only one I trust and rely on for consistently high-quality e-juice. Their attention to detail, from packaging to flavor formulation, truly sets them apart. I wouldn’t consider going anywhere else for my vaping needs. If you’re looking for top-tier e-juice with unparalleled service, I highly recommend giving VapeIQ a try!

Thank you, VapeIQ, for being the best in the business!

12 września 2024
Opinia niezależna
Oceniono na 1 z 5

Very poor experience from this shop

If there was a lower score i would gave it, the customer support is not at any help, not responding to emails and when they respond it is very unprofessional and without care for the customer, i would never order from them again.

Edit
Answer to respond: My order was made 28.July it was marked "shipped" 5th of August after i send you and email will it the order be processed anytime soon. Yes i received an email from DPD to fill the form for customs i did it and didn't received other email to pay, after which i contacted the DPD and they just told me that package is on customs! Is it my responsibility to go through all the drama to get your package delivered? Or is it your as a seller?

24.09. still nobody reached out, no package and no refund, and they talk about trust in humanity!!

10 sierpnia 2024
Opinia niezależna
Logo Vapeiq

Odpowiedź od Vapeiq

Hello Renato, im very surprised you have left this 1 star.
You contacted us during the bank holiday for updates on your shipped order we actually emailed you back on the Bank Holiday Monday which you replied back to.
Your order stuck in customs awaiting for you to pay your custom fees before they could release it.
You then went on to blame us for this delay, really mate come on. You have ordered from us plenty of times so you should by now know the situation. Overseas tracking are always added to your account for you to check the journey of it. We also explained to you about the situation and to check your emails from DPD whch you obviously found as you have paid them.
I have little faith in the human race.

Oceniono na 5 z 5

The Juice is fantastic.

The Juice is fantastic.
N.e.t liquids have authentic tobacco taste and great value in my opinion. I normally leave juice to steep for at least a week before use. I've had a few late orders here and there (over busy period) but always received my order. Great customizastion also
Will continue to support and order. Thanks for a great overall service...Nathan28

20 sierpnia 2024
Opinia niezależna
Logo Vapeiq

Odpowiedź od Vapeiq

Thank you very much Nathan

Oceniono na 5 z 5

Excellent E liquid company

Excellent E liquid company. I will use again and again. 5* customer service. Communication was fast and easy.

8 sierpnia 2024
Opinia niezależna
Logo Vapeiq

Odpowiedź od Vapeiq

Hello Tracy, thank you very much for the review/s most appreciated. Kind regards

Oceniono na 5 z 5

An Exceptional Company (Old and New)

An exceptional company (old and new) I've been ordering from for many years. The quality and service is like no other and very quick to respond with any issues.
Last order still steeping but had before :
Just Ry4 as it says, basic RY4 with lovely tobacco flavour
Vanilla Tobacco, very nice without any sickly sweetness
These guys are my go to for their amazing products...thanks guys

2 sierpnia 2024
Opinia niezależna
Oceniono na 5 z 5

I take i New order with you guys and I…

I take i New order with you guys and I hope i get my order this time😊 your eliquid is the best on the market so i waiting for it to arrive😊 i am now vaping on real golden Virginia and is Just the best😊

14 lipca 2024
Opinia niezależna
Oceniono na 5 z 5

Great juice

Great juice, great service

25 czerwca 2024
Opinia niezależna
Logo Vapeiq

Odpowiedź od Vapeiq

Thank you for the review, leave us a message on your next order for a free juice. Regards

Oceniono na 1 z 5

No No No

Really unpleasant e liquid. Straight in the bin.

7 lipca 2024
Opinia niezależna
Logo Vapeiq

Odpowiedź od Vapeiq

Hello Lawrie, we are working very hard to keep our Trustpilot score as high as we can in a country where businesses are closing everyday due to the cost of living and rising bills and you leave a 1 star because your taste buds are shot at 1.34 AM in the morning?
The two flavours you had were:

Just RY4 - https://vapeiq.co.uk/product/ry4-flavour-tobacco-vape/
Black Cherry Tobacco - https://vapeiq.co.uk/product/cherry-pipe-tobacco-e-liquid/

Two VERY popular Tobacco Flavours. Each of these Tobacco E-liquids are custom made and need around 2 weeks to steep - as stated on the product pages.

Have a great day




Oceniono na 5 z 5

Have Been For

I have been dealing with them for 10+ years now and imho you wont find a nicer, friendly supplier. Top quality liquids and flavours all at a more than reasonable cost.

7 czerwca 2024
Opinia niezależna
Logo Vapeiq

Odpowiedź od Vapeiq

Thank you very much for the review Bonzo, the past 10 years has been a ride.

Oceniono na 1 z 5

I ordered Saturday it’s now the…

I ordered Saturday it’s now the following Friday no delivery and no tracking number and no response #15275

18 maja 2024
Opinia niezależna
Logo Vapeiq

Odpowiedź od Vapeiq

Hello Carl, if you kindly check you emails you will find an email from us from around 12.30 pm. You ordered a PRE ORDER flavour and states on the page PRE ORDER in huge black lettering.
This means you buy the flavour and wait until its in stock as its our top selling tobacco.
https://vapeiq.co.uk/product/best-old-holborn-tobacco-e-liquid/
We have also said we have found a Holborn and has been shipped. Please read your emails.

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