Bought the pack of 10 Crystal Pro Max Banana Ice to try and now I’m glad I did. No issues with any of them, good battery life, and Banana Ice is spot on - not too strong, nice and refreshing. Much... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Vapebig are an excellent company offering a good selection of vapes at very good prices.The vapes are a very good quality and value for money.The customer service is very good and a customer is kept f... Zobacz więcej
The cheapest prices I have found and delivery is always spot on! The reward scheme is an added bonus too, I cant praise you enough 😁
Order took 10 days to arrive even though advertised as 48hr tracked. When it did arrive an important item was missing meaning I couldn't use some of the other items received. No communication... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
- Sklep z e-papierosami i akcesoriami
- również w kategorii:
- Dostawca tytoniu
- Platforma sprzedażowa online
- Sklep RTV
- Sklep z produktami dla zdrowia i urody
- Sklep z tytoniem
Napisane przez firmę
At Vape Big, we believe vaping should be simple, affordable, and hassle-free. That’s why we’ve built our reputation as one of the UK’s leading online vape retailers, trusted by thousands of customers nationwide. We pride ourselves on offering the most competitive pricing online, ensuring you get unbeatable value on every order. From bestselling disposable vapes and e-liquids to advanced vape kits, pods, and coils, we stock the latest and most in-demand products from the industry’s top brands. Our catalogue is constantly expanding so you’ll always find fresh new flavours, devices, and deals right here. When it comes to service, speed matters. All orders are processed quickly with fast, reliable shipping across the UK, so you can enjoy your vape essentials without unnecessary delays. Whether you choose Royal Mail Tracked or express courier delivery, you can shop with full confidence that your order will arrive on time and securely packaged. Customer satisfaction is at the heart of everything we do. Our dedicated team is always on hand to help with product advice, order queries, or aftercare support. With Vape Big, you’re not just buying products—you’re joining a community built on trust, reliability, and unbeatable value. Shop smart. Shop Vape Big.
Dane kontaktowe
Vape Big, 124 City Road, EC1V 2NX, London, Zjednoczone Królestwo
- support@vapebig.co.uk
- vapebig.co.uk
4,1
Dobra
254 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 91% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 miesiąca
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Great service always use this site
16 września 2026
Odpowiedź od Vapebig
Hi Lita,
Thank you for your kind words! We’re so pleased to hear that you’re happy with our service and continue to use our site. We really appreciate your support.
Kind Regards
Vapebig
Never made a mistake with an order and…
Never made a mistake with an order and quick delivery.
16 września 2026
Odpowiedź od Vapebig
Hi there,
Thank you for your fantastic feedback! We’re delighted to hear that you’ve had a smooth experience with your orders and our quick delivery. We really appreciate your support.
Kind Regards
Vapebig
Odpowiedź od Vapebig
Hi Sal,
Thank you so much for your kind words! We’re thrilled to hear that everything has been amazing as always. We really appreciate your continued support.
Kind Regards
Vapebig
Odpowiedź od Vapebig
Hi Chris,
Thank you for your great feedback! We’re pleased to hear you’re happy with our quick delivery and communication. We really appreciate your support.
Kind Regards
Vapebig
Fast delivery
I have shopped at Vapebig for years cant fault them .. Fast delivery and you stock the vapes I love
14 września 2026
Odpowiedź od Vapebig
Hi Brenda,
Thank you so much for your fantastic feedback and continued support over the years! We’re delighted you’re happy with our fast delivery and that we stock the vapes you love.
Kind Regards
Vapebig
Avoid paid for 2 vapes one was faulty…
Avoid paid for 2 vapes one was faulty and one was fine emailed and said even sent a video as proof and the response you get next time u order we will put it in for you, one breaking the law for a start i have paid for items not my fault that one was faulty should never have to order again to receive working product will be contacting trading standards and back to claim money back all emails sent as proof
31 sierpnia 2026
Opinia niezależna
Odpowiedź od Vapebig
Hi Lee,
We’re sorry to hear about your experience. Please contact our support team at support@vapebig.co.uk so we can look into this and assist you further.
Kind Regards,
Vapebig
Still haven’t recieved my order which…
Still haven’t recieved my order which was placed 9 days ago
17 sierpnia 2026
Odpowiedź od Vapebig
Hi Anna,
We’re sorry to hear that you haven’t received your order yet. Please contact our support team at support@vapebig.co.uk so we can look into this and assist you further.
Kind Regards,
Vapebig
Quick and amazing service
17 sierpnia 2026
Odpowiedź od Vapebig
Hi Tyler,
Thank you for your kind feedback! We really appreciate your support and are glad you were happy with our service.
Kind Regards,
Vapebig
Could not fault you.
14 sierpnia 2026
Odpowiedź od Vapebig
Hi Debbie,
Thank you for your kind feedback! We really appreciate your support and are glad you were happy with your experience.
Kind Regards,
Vapebig
Odpowiedź od Vapebig
Hi Tom,
Thank you for your kind feedback! We really appreciate your support and are glad you were happy with our service.
Kind Regards,
Vapebig
Odpowiedź od Vapebig
Hi Chris,
Thank you for your kind feedback! We really appreciate your support and are glad you were happy with the fast delivery and flavours.
Kind Regards,
Vapebig
My normal vapes are fine it’s the extra…
My normal vapes are fine it’s the extra ones I bought to try, no wonder they’re cheap as they’re disgusting and taste burnt . I’ll not be getting them ones again 😢
8 sierpnia 2026
Odpowiedź od Vapebig
Hi John,
Thank you for your feedback, and we’re sorry to hear that you weren’t happy with some of the products you tried.
If you believe any of the items may be faulty, please contact our support team at support@vapebig.co.uk with your order details and they’ll be happy to look into this for you.
Kind Regards,
Vapebig
Incompetent.
Placed small order on 15th July 2026, money taken for order but no acknowledgement given since, plus no response from email or online. Website now appears down. Eventually refunded, so not a scammer, just incompetent.
15 lipca 2026
Opinia niezależna
Odpowiedź od Vapebig
We're very sorry to hear about your experience and understand your frustration. This is not the level of service we aim to provide. We sincerely apologize for the lack of communication and any inconvenience caused.
We'd like the opportunity to investigate this matter and resolve it for you as quickly as possible. Please contact us with your order number and preferred contact details, or reply to our latest email if you've already been in touch. We'll look into your order immediately and ensure you receive an update.
Thank you for bringing this to our attention, and we appreciate the chance to make things right.
avoid.
Ordered some products 2 days ago, everything in stock, emailed today as paid for the 1-2 day shipping 24 hour tracking and haven’t got my items as they said the one i ordered was out of stock in the email, but when ordered it wasn’t. they haven’t emailed me back as i asked what others have they got that are in stock and never got back to me. rang them multiple times. this time got someone on the phone that did nothing pretty much, and was quite rude both times i have now spoken to them, and said that they’ll get back to me in 15 minutes about my order and never did. so have asked for a refund, so awaiting a refund. order at your own risk of possibility of not getting your own order.
26 maja 2026
Opinia niezależna
Odpowiedź od Vapebig
Thank you for your feedback. We are very sorry to hear about your experience and sincerely apologise for the frustration caused.
Unfortunately, on rare occasions, stock levels can change unexpectedly, and we understand how disappointing it is to be informed that an item is unavailable after placing an order. We also apologise for the delay in responding to your email and for the lack of communication regarding alternative products.
We are particularly concerned to hear about your experience when contacting our customer service team, as this is not the level of service we aim to provide. Your comments have been noted and will be reviewed internally to help us improve.
We understand that you have requested a refund, and this will be processed as quickly as possible. We appreciate you bringing these issues to our attention and regret that we were unable to meet your expectations on this occasion.
Kind regards.
Easy to order and quick delivery…
Easy to order and quick delivery overall excellent service
8 maja 2026
Odpowiedź od Vapebig
Thank you for your wonderful feedback!
We're delighted to hear that you found the ordering process easy and that your delivery arrived quickly. Providing excellent service is always our goal, so it's great to know we met your expectations.
We truly appreciate your support and look forward to serving you again in the future.
Kind regards.
Odpowiedź od Vapebig
Thank you for your review! We’re glad you were happy with the fast delivery. We appreciate your support and hope to serve you again soon!
Got what I wanted and was delivered on…
Got what I wanted and was delivered on time thank you
6 maja 2026
Odpowiedź od Vapebig
Thank you for your kind review! We’re so happy to hear you got exactly what you wanted and that it arrived on time. Your support means a lot to us, and we look forward to serving you again!
Odpowiedź od Vapebig
Thank you for your great review! We’re delighted to hear you were happy with the fast delivery and great price. We truly appreciate your support and hope to serve you again soon!
Odpowiedź od Vapebig
Thank you so much for your amazing review! We’re thrilled to hear you were happy with the fast delivery. Your support truly means a lot to us, and we look forward to serving you again soon!
Odpowiedź od Vapebig
Thank you for your continued support and kind words! We’re delighted to hear you’re always happy with our excellent service and quick delivery. We truly appreciate your loyalty and look forward to serving you again soon!
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