Just bought 4 complete vape sets with 2 pods in each, on sale. Absolute bargain! Delivered on time, great customer service and I could not recommend this company higher. They answer any questions srr... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Fantastic company, actual free next day delivery that arrives the next day. Helpful, friendly, knowledgeable and polite professionals. A chat service on the site that connects you to a member of the a... Zobacz więcej
I made a mistake when i ordered so when the item arrived and i realised what i had done i contacted vape with an email they replied within the hour and told me not a problem return the item and they w... Zobacz więcej
This company really are the best. Amazing delivery. Orders late on Saturday and was still here first thing Monday. Fab prices, range and outstanding customer service. I never order from anywhere els... Zobacz więcej
Informacje dotyczące firmy
Informacje przekazane przez różne źródła zewnętrzne
Vaping, kept simple. Please leave reviews if you have had a positive experience with vape.co.uk. If we haven't got it right this time, let us know how we can improve!
Dane kontaktowe
Firdale Tews End Lane, NN127NQ, Paulerspury, Zjednoczone Królestwo
- helpers@vape.co.uk
- vape.co.uk
Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Great website
Used this site for a while now. Very good customer service. Next day delivery. Recommend this for anyone who vapes.
After sending an email regarding a…
After sending an email regarding a lost/late delivery,I was expecting a reply in a day or two but to my surprise within 15 minutes I received an email from a customer representative called Shelley who apologised and said they will resend out the order straight away.
Awesome customer service from Shelley and a great way to keep customers.
Many thanks for the Uber fast reply Shelley.
Kind regards.
Great service
Recently moved areas and had to stop using my beloved vape shop. Took a risk going online as I prefer face to face shopping. The risk was well worth it! Good prices, swift service, and help when you need it! Even a wee chocolate for free! Cheers guys!
So helpful
Brilliant and speedy solution to an issue, you are the best!
Very happy customer, as always. Thank you.
Thanks so mutch for your help today …
Thanks so mutch for your help today amazing customer service and quick response forget the rest vape.co.uk are one of the best pat ahern
Great company and excellent staff
Everything I needed,easy to use website with great deals & next day delivery included, I don't know how they do it! Customer service are excellent and very helpful especially Emma who was particularly kind, understanding & very helpful, thank you so much Emma 😃
Great company
Great company who get back to you really quickly! Very helpful if you have an enquiry. Easy to order from and quick delivery.
Will definitely use this company again.
Very pleased with the service.
Customer service amazing
Customer service amazing, had a mix up with my order and vape.co.uk promptly sorted it out. I’ve been ordering for a while now from here and wouldn’t shop anywhere else. Next day delivery is brilliant. Would HIGHLY recommend this company
New to ordering online and this place…
New to ordering online and this place was so easy also liam was amazing sorted my queries within seconds amazing human response instead of a chat bot. Will be ordering again very soon can not fault anyting
Great customer service
My first order didn’t arrive. No fault of vape.co.uk - the post office delivered it to a different address. Photo of (not my) front door for proof. However after contacting ‘vape helpers’ and a shortish wait my order was replaced.
It did take a couple of emails - as they said they were investigating and would get back to me but didn’t until I mailed again.
However, it was sorted and replacements sent.
I love that there are real humans there to talk to straight away and they are friendly and efficient.
Second order just placed and fingers crossed the PO deliver it to me this time
….edited to add - second order received day after ordering plus free gift from the scratch card that was enclosed in the first order.
Really excellent service so my original 4 stars are now 5!
5 star all the way
5 star all the way, great customer service any problem has always been handled instantly and reasonably.
Quality products and a quality team.
Absolutely brilliant
Absolutely brilliant! So happy I've found this vape shop. Fantastic vapes and juices which are full of flavour and not harsh, delivery is next day 1000% recommend if your looking for a vape shop
Best place to order your vapes
Best place to order your vapes , been ordering weekly for the last year or so, always kept up to date with progress of order and delivery is fast, on the rare occasion there has been a issue I can honestly say there customer service is outstanding! staff go above and beyond, Which lets face it is a rarity these days, I wouldn't order from anyone else now.
Always great service
Always great service! Had an issue with one out of the large amount of orders i’ve had and the customer service was outstanding! Sorted the issue immediately and honestly couldn't be happier
Amazing Customer services
So quick with the responses, you can tell the customer services ppl are actually ppl, by the efficiency of getting the job done, and empathy when needed, in the replies.
Great customer service emailed me back…
Great customer service emailed me back in less than 24hrs
Very happy with the service 1st class…
Very happy with the service 1st class Postage, happy friendly staff thanks
I have been ordering from vape for a…
I have been ordering from vape for a while, the items are always delivered quickly and i am happy with my purchases, I have never had any issues with any orders and have even won a few free vapes from the scratchcards that come with your delivery.
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