Vanstyle Recenzje 969

great product, well packaged and shipped quickly.
will use again.

Product as described dispatch in super quick time very happy with their service and would use them again.

Sorry to say this but someone in the store needs to learn how to read stock as was told had l plenty in stock and did not need to reserve, only after driving from Lincolnshire my choice to get there none in stock? There loss wanted to get some wheels and some other items , think staff thought it was funny give them a miss unless you use online

Since discovering how abismal Vanstyle's after sale support is, I have decided to take my business elsewhere. I have spent a large amount of money at Vanstyle since Jan 2025 and was intending to spend further on purchasing a power pack.
On Monday 7th April, I made contact with Vanstyle as one of the balancing weights fell off the near £1K wheels/tyres purchased/fitted in Jan (found underneath my van, in my yard). I was not looking to blame anyone for this, I simply asked If I could drive up and have this little issue rectified assuming it would probably take about 10 mins and cost the business next to nothing. My request was declined, I was told it could have happened any time in the last few months and Vanstyle would not put this right. This van that has done very little since the wheels were fitted, mainly been sat in my yard. The person I spoke with consulted with another prior to a flat refusal.

Ordered van windows for a conversion several weeks ago - original delays were fault of DHL and not of Vanstyle (first parcel lost, second delivered on days that weren’t updated on the tracking so returned to sender) however….. as the item was a signed for one and DHL had returned the item to sender I asked for the address to be changed to my partners to guarantee he or a neighbour was in to sign for. I also went through all the missing to confirm everything and explained I had taken two days off work to wait for DHL without success and a weekend to fit the windows (which was wasted because they didn’t arrive). Everything confirmed, windows were delivered two days later to the wrong address so I had to leave work to meet the courier and the adhesive wasn’t in the parcel. Rang to discuss this and was told someone else had spoke to me and the address change was unknown and with regards to the missing items ‘as a gesture of goodwill’ they would refund my money so I can buy the item locally - not really goodwill when you’re just giving me my own money back for something you haven’t supplied? I can’t buy locally so continued with the replacement and asked for next day delivery (this was Thursday) as I had taken a further weekend off to fit the windows. I was told this was impossible (DHL say otherwise) and I’m now sitting on another Saturday wasted. I was made to feel like I had inconvenienced them in emails and phone calls.

I bought a Thule bike rack less than 2 years ago. The clamping arm started to fail. I reported this to Vanstyle as the product is still under warranty. After a few email exchanges and comply with their requests for information, they all of a sudden started ignoring my messages. Very poor! I complained to Thule and they weren’t willing to intervene. Again very poor!

Arrived promptly, well packaged, very happy with Quality

Speedy service.
Items arrived promptly and well packaged.
Items were as described and look great.
Would shop again.

Vanstyle provide an excellent service and stock all that anyone would require to improve their van experience etc. I still have aspirations for my VW Caravelle !!

Simple, order your van accessories and get good service

Ordered curtains for vw crafter ...curtains did not fit well are very tight to the point there breaking rail clips bend rails out of shape when i have fixed in there pre drilled holes and very difficult to slide open and closed contacted vanstyle to be told there supposed to be tight poor customer service

Great fast service, items in the body shop being installed as we speak.

Order 3575635/1
customer ref171504

slow delivery and sent wrong roof bars wrong ones for my van I order the correct ones as looking on your confusing poor website and advised on your website opening the rack it was for a 2003-2015 van not my 21 plate van.was told to send them back at a cost of £35 I would not recommend this company for service as very poor. shame the bars looked good just did not fit not my fault rack was for a 2021 reg lwb caddy maxi just not mine?

There is a great range stuff for my VW Transporter, could have spent a fortune. The online experience is easy, and delivery spot on, good prices too. I will be back for more.

The delivery time was good, packing was spot on and most importantly the product was fantastic and fitted how it was supposed too. Great company to deal with.

Purchased a set of wheels around four weeks ago, although the wheels were fine there was a centre cap missing. Not too much of an issue you would think…

Well after multiple phone calls, emails, even a 90mile round trip back to Vanstyle to discuss this face to face I still haven’t received the missing centre cap.

I can’t understand how a business could treat its customers so badly with no call backs, no return emails messages left and not replied to.

I have now requested a returns form as I’m sick of waiting and just being ignored.

Used your company many times always had great service.

Excellent, and prompt with the responses

I ordered a set of wheels for my van and that was very easy and delivered fast but 1 wheel arrived damaged. I immediately called and spoke to a member of their team who said they would call me back however 24 hours later I still hadn't heard back from them so I called again and this time a replacement wheel and collection of the damaged wheel was organised. 2 days later a courier turned up to collect the damaged wheel but with no replacement as it had been sent to the wrong depot. The following day a replacement wheel turned up but with a different tyre to the original set so it got refused. They now tell me that they don't have any more of the original tyres and I have to wait for the returned wheel to arrive with them so they can put the tyre on a new wheel. It is now close to 2 weeks and my van is still off the road waiting for wheels.
I appreciate that courier issues can't be helped but I feel the company could have done a lot better sorting this issue and I've barely had an apology for the trouble let alone any offer of compensation.