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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Great experience. First time using this company, easy online ordering, very quick delivery. Parts fitted as they should. No problems fitting. Ordered the rear barn door spoiler, rear bumper protec... Zobacz więcej

Oceniono na 4 z 5

Just received and fitted my windows and they look awesome. Unbelievable fast delivery packaged very well. I just need the offside rear window that was out of stock but apart from that highly recommend... Zobacz więcej

Oceniono na 1 z 5

Bought a set of windows for a transit custom. Fitment is appalling, so much so the rear quarters wouldn’t fit the van. Spoke to Caitlin who said she’d email me never did ! So af... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Produkcja części samochodowych

Napisane przez firmę

Styling & Conversion Accessories For Pimping Your Van . Based in Sileby, Leicestershire


Dane kontaktowe

  • Unit 1, Manor Drive, Sileby, LE12 7RZ, Leicestershire, Zjednoczone Królestwo

  • vanpimps.co.uk

3,8

Dobra

Wynik TrustScore: 4 na 5

326 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Odpowiada na 88% z negatywnych recenzji

Zwykle odpowiada w ciągu 1 tygodnia

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

3,8

Wszystkie recenzje

(326)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 20

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 3 z 5

Need more adhesive

Product is great quality. Was delivered in a couple of days. Only problem I have is that I bought the fitting kit with the adhesive. As soon as I started putting the adhesive on I knew there wouldn't enough. Had to put a really thin bead of adhesive on and sure enough, it leaked. Fitting kit needs to have 2 tubes of adhesive in it.

29 maja 2024
Opinia niezależna
Logo VanPimps

Odpowiedź od VanPimps

Hello,

We do apologise you have experienced this issue. If you could please send across your details to help@vanpimps.co.uk and we will of course look into this for yourself.

VanPimps.

Oceniono na 5 z 5

Excellent service

Travelled here to purchase some side windows and fitting kits. Extremely helpful and very friendly. Windows all fitted now and very happy with the quality thank you van pimps

17 maja 2024
Opinia niezależna
Oceniono na 4 z 5

Ordered some black side bars for my…

Ordered some black side bars for my citroen Relay van. Nice product, packed well and timely delivery.
Order went very easily.
The bars were a bit fiddly to fit as instructions didnt say what fixings went where so it took a bit of working out. Also the instructions suggest that the fixings should be tightened with a torque wrench but no torque setting on the instructions.
Once fitted though the product is very nice and gives a nice look to the van.

25 maja 2024
Opinia niezależna
Oceniono na 3 z 5

Great curtains, missing parts

Great curtains, very speedy delivery! However we were missing the curtain end stoppers and all of the screws. Tried to contact on two occasions but gave up. Unable to find email to contact

2 maja 2024
Opinia niezależna
Logo VanPimps

Odpowiedź od VanPimps

Hello,

We do apologise this was missing from your order. If you could send an email to help@vanpimps.co.uk with your details and we will of course get these sent out for yourself.

VanPimps.

Oceniono na 3 z 5

The rear window that I bought wasn't…

The rear window that I bought wasn't the best fit it didn't sit flush to the tailgate frame I nearly returned it but in the end I hammered the frame a little then used f-clamps to force the glass flush a bit of a nightmare really

4 maja 2024
Opinia niezależna
Logo VanPimps

Odpowiedź od VanPimps

Hello,

We do apologise you had issues with one of our products. If you could send an email to help@vanpimps.co.uk and we will of course get this looked into for yourself.

VanPimps.

Oceniono na 1 z 5

Leaking window

Sliding window supplied by their commercial partner Trade Van Windows to the company doing my conversion. The slider leaks, when my fitter contacted them they openly admitted it's a known issue and the best they could offer was to send a new endstop and some silicone sealer to "fix it yourself". Really not acceptable, if the product is faulty it needs replacing not bodging. Presumably if that doesn't fix it it becomes my fault for not "doing it properly" Really, really very poor. Suggested to my fitter he switches supplier.

9 maja 2024
Opinia niezależna
Oceniono na 5 z 5

The windows I've ordered fit PERFECTLY

The windows I've ordered fit PERFECTLY. No bowing outwards or inwards. Perfectly aligned to the panel. The ONLY gripe I would say is the amount of primer given isn't enough. I received realistically enough for one window. Bonding adhesive wasn't so bad one tube per side is about spot on. But a little less stingey with the primer would have been useful 😉

9 maja 2024
Opinia niezależna
Oceniono na 5 z 5

Amazing product

Amazing product ! Amazing price ! Amazing delivery !
Bought Crafter 2+1 seat and steering wheel cover , black with grey superb .
⭐️⭐️⭐️⭐️⭐️ all round experience 👍

Stewart

29 kwietnia 2024
Opinia niezależna
Oceniono na 5 z 5

Superior service

From communications to delivery which was very fast the cab curtains are of beautiful quality and a great fit.
We would totally recommend VanPimps and if we need any items in the future will be ordering from them again!

24 kwietnia 2024
Opinia niezależna
Oceniono na 5 z 5

Excellent service and delivery

So impressed with how quick the service is at Vanpimps. Arrived in good time and excellent quality. I’m not at the stage to fit in the windows yet but I’m sure they won’t disappoint! I’ll definitely be back to order more products for my van build :)

27 kwietnia 2024
Opinia niezależna
Oceniono na 1 z 5

purchased a Renault master window for a…

purchased a Renault master window for a short wheel base low roof van
it stated in their description that it would be slightly over sized but it did not state it was for a high roof van so I purchased it and it wouldn't fit I asked if they could provide the correct size and they couldn't and they said if I wanted to send back it would be my problem to pay postage and that a certain percentage would be taken off the amount I paid for it this has been a crap service considering this is my family car and this is all they offer maybe had more to your description wouldn't use this company again

17 kwietnia 2024
Opinia niezależna
Logo VanPimps

Odpowiedź od VanPimps

Hello,

We do apologise you feel this way.

I can confirm that these windows will fit the standard roof however as stated in our product description and window page "These windows are oversized and cover the whole panel, not just the recessed area." This was advised to yourself through your support ticket with our customer service team.

As the window is fit for purpose, the sizing is just not to your liking, the return is deemed as an unwanted product. As per our terms and conditions a 15% restocking fee is added to the return due to this. "5.3.3.1 Unwanted goods can be returned within 30 days from date of delivery. Goods returned within 14 days of delivery date can be refunded or credited. Goods returned after 14 days of delivery date will be issued with a credit note only. A restocking fee of 15% will apply to all unwanted goods that are returned to us."

We apologise for any inconvenience caused.

VanPimps.

Oceniono na 2 z 5

Great windows, shame about the hole.

Thank you for your response. Please can you send me a new one. Please can you check its not also got a hole? Also any tips on removing the old one? Something to counter the bonding?

Thank you.

Ordered windows for back of Citroën Relay and both sides. The drivers side window has an opener. I'd read after purchase some comments about leaks. Fitted mine Saturday and noticed a small hole in bottom of external opener frame.
I messaged Van Pimps, and sent photos. They said it will be fine, suggested belt and braces I fill the hole with bonding. Which I've now done. The windows look great and were a perfect fit. Due to cost you'd have expected no holes, and a better response.

14 kwietnia 2024
Opinia niezależna
Logo VanPimps

Odpowiedź od VanPimps

Hello,

Thank you for your feedback. I have looked into this and can see you had emailed our customer support team on the 14th of April regarding a small hole in the exterior of your window. You had asked if this would cause an issue and supplied images. Our team had replied on Monday the 15th of April to say there should be no issue with this however a small bead of bond could be applied to be sure. We advise this first as removing a fitted window to be replaced can be a lot of work however, if you would have preferred a replacement window to be sent out we can do this for yourself.

We apologise for any inconvenience caused.

VanPimps.

Oceniono na 5 z 5

Smooth purchase and delivery

Smooth purchase and delivery, product as described, fitted glass to van today with excellent results, will be purchasing other items again very soon - thank you

12 kwietnia 2024
Opinia niezależna

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