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Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

A straightforward transaction, delivered as detailed - shame Royal Mail "couldn't get access" (I have lived here for 30 years and was here all day - no barriers)

Oceniono na 5 z 5

Excellent products and very competative prices - these were quality TRV valves, weighty & solid, not at all like the cheap looking ones you can get elsewhere for almost the same price!! Well packed &... Zobacz więcej

Oceniono na 3 z 5

Prompt Service with excellent courier. However slightly disappointed with the quality of this particular radiator in that the chromed wall bracket was significantly bent. This must of left the fac... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Purchased 16-3-23. Good service & quality I spent over an hour searching for this particular radiator before I located yours. It isn’t being installed until next month, however, I have unpacked i... Zobacz więcej

Informacje dotyczące firmy

  1. Bojlery i ogrzewanie

Informacje przekazane przez różne źródła zewnętrzne

We sell a large range of Radiator Valves. Priding ourselves on our choice, quality and customer service.


Dane kontaktowe

4,4

Doskonała

Wynik TrustScore: 4.5 na 5

284 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Odpowiada na 100% z negatywnych recenzji

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Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 1 z 5

Do not trust this company with your…

Do not trust this company with your hard earned money. Ordered some panels, delivery was late delaying the fitter which cost us money. They had no idea what was happening with the delivery as couldn’t contact the supplier. Arrived late and the delivery driver propped the panels against the wall. We had them fitted a week later and none of us realised until we tried to click them together that the delivery driver had actually bent them by putting them on the wall. There was nothing on the box to say lay flat like they usually do with things that bend. Valve kings response was the instructions were in the box, bit late really!!! The delivery driver took a photo of them against the wall which I requested and valve kings refused to give it to me as they know they bent them. So 600 pounds later we are left with some bent panels and no refund as we got sole blame from the company for trying to fit them. As I said the bend was not noticeable. They refunded me a measly £50 delivery cost, cheers. Please don’t bother I wouldn’t want anyone being in the same position as us. Saved hard to get what we wanted and we are so sad about it. I wish I’d just bought them from somewhere more reputable which listened to customers instead of ignoring them. Send me the photo valve kings and I can take this further

15 listopada 2024
Opinia niezależna
Logo Valve Kings

Odpowiedź od Valve Kings

Good morning, as per previous correspondence we will keep the response to the facts of the order. The shower panels which you ordered and have been delivered, are now fully fitted. At no point whilst the panels were in your possession or during installation did we receive any communication from yourself or your installer regarding any issues in relation to the panels.
If you had any concerns relating to the quality of the panels, like any other product which we supply in good faith, they should not have been installed. At which point our standard returns procedure would have been available to have these replaced or refunded.
We have still yet to see the issue, we have just been informed by you of the following “Our fitter has come to fit them and realised the panels have bowed, they have been fitted but they are really not great” You took the decision to have the products installed with no prior communication with us about this. This could also be related to how they have been stored or installed as we are purely speculating at this point.
Regarding the delivery, yes you are correct these were delayed due to a 3rd party courier issue and we have since refunded the delivery charge in full.

Oceniono na 2 z 5

Had to return a towel radiator which…

Had to return a towel radiator which had a dodgy box to begin with; I used interparcel courier and Valveking refused to refund me anything - saying that the courier sent it with damaged box and unsaleable condition.
I could only get back under £30 from the courier cover.
Valvekings should have been more courteous and given me a partial refund at least.

Item ordered 0614CC Curved Chrome Towel Rail - 600 x 1400mm -
Fuel Type : Central Heating

18 listopada 2023
Opinia niezależna
Logo Valve Kings

Odpowiedź od Valve Kings

As with any change of mind return it is your responsibility to pack the item suitably for transit and take out the level of insurance cover you require with your chosen courier. We received the item back badly damaged, missing parts and not fit for re-sale.

Oceniono na 3 z 5

Excellent Courier but Quality Control could be better

Prompt Service with excellent courier.
However slightly disappointed with the quality of this particular radiator in that the chromed wall bracket was significantly bent.
This must of left the factory like this as there was no damage to packaging or the chrome itself.
Normally we would have asked for a replacement but with a carefully placed bead of caulking, it will not be seen.
Apart from this the product does look amazing once fitted.

1 września 2024
Logo Valve Kings

Odpowiedź od Valve Kings

Thankyou for the positive feedback on the product overall and apologies that you had an issue with one of the brackets. If you had contacted with an image we would have got this resolved for you right away and this still stands.

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