They advise that they've shipped your order but royal mail never receive it. Dont order from this company or other companies that stock their clothing. very very poor. I ordered via boohoo who adv... Zobacz więcej
Reakcja na opinię
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My son was adamant he wanted his jeans from Valeremilano, his previous pairs are bang on trend and great quality! Ordering is easy when extensive photos and info on the website, fabulous bonus of gett... Zobacz więcej
Been a customer for about 2 years now,and bought multiple orders and always very happy with purchases.there was 1 time i got sent out the wrong size in hoodie and another time when i was 2x tshirts mi... Zobacz więcej
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Order some jeans and a few T-shirts, top tier quality Valere Milano. I’ve ordered a few times from this company and the garments are impeccable.
4,2
Dobra
239 recenzji
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Odpowiada na 100% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
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Liars
I ordered 2 pairs of shorts,but what arrives is completely different from the photo you see in the advert. 4 pockets instead of 6 that was clearly written with big black numbers on the advert. Even the material turned out to be 100% polyester, and then they try to defend themselves by saying that what the product is,as if to say like it or leave it , the more I think about it the more angry I get.In reply to their reply, having concealed zip pockets well I can assure you they are well hidden because they are not there and the advert clearly says 6 pockets
1 lipca 2026
Opinia niezależna
Odpowiedź od Valeremilano
Thank you for taking the time to share your feedback.
We're sorry to hear that the shorts were not what you were expecting. We understand how disappointing that can be.
Having looked into this, we can confirm that the product description on the website does not state that the shorts have six pockets. Instead, it describes the shorts as featuring concealed zip pockets and utility cargo pockets, along with their premium soft-touch, lightweight stretch fabric. We appreciate that the product images may have given a different impression, and we will certainly pass your comments on to our team for review.
If you would like to discuss your concerns further, please don't hesitate to contact our Customer Service team at info@valeremilano.co.uk, and we'll be happy to assist you.
Many thanks,
The Valere Customer Service Team
I gave a review and was given a…
I gave a review and was given a discount code that doesn’t work.
13 czerwca 2026
Opinia niezależna
Odpowiedź od Valeremilano
Thank you for your feedback.
We have now looked into this for you. The discount code you received was valid for 7 days, and as it was not used within that timeframe, it has unfortunately now expired, which is why it is no longer working.
Please contact us at info@valeremilano.co.uk, and we'll be more than happy to provide you with a new discount code.
Many thanks,
The Valere Customer Service Team
I buy from here every summer for…
I buy from here every summer for holiday clothes. The quality the selection and the prices are amazing. They are great for casual dress at night time and super for just everyday back home. Defo recommend
3 lipca 2026
Opinia niezależna
Odpowiedź od Valeremilano
Thank you for your fantastic review.
We're delighted to hear that you choose Valere for your holiday wardrobe every year and that you're happy with the quality, selection, and value of our products. Your continued support and recommendation mean a lot to us.
Many thanks,
The Valere Customer Service Team
Quick delivery and very nice products
19 czerwca 2026
Opinia niezależna
Odpowiedź od Valeremilano
Thank you for your review.
We're delighted to hear that you're happy with your purchase and our quick delivery service. We really appreciate your support and hope to see you again soon.
Many thanks,
The Valere Customer Service Team
Emailed company multiple times with no…
Emailed company multiple times with no response regarding a order I placed 3 weeks ago order needs changed to higher size and no response on how to return it !! Also the numerous text whats app messages from DHL regarding people's delivery DHL has said its not there issue it's valere milano as my phone number has been entered into there system and needs removed I have peoples names addresses of there parcels 37 to be precise need this removed but they don't answer there emails or text messages so frustrating I have now reported and sent screenshots of texts
as this is a breach of gdpr
1 czerwca 2026
Opinia niezależna
Odpowiedź od Valeremilano
Thank you for your feedback.
We're very sorry to hear about your experience. We have checked our inbox and cannot locate any emails from you, and we sincerely apologise for the frustration this has caused.
The issue you have described regarding the DHL messages is something we take extremely seriously. Please contact us directly at info@valeremilano.co.uk with your order number and a screenshot of the messages, and we will investigate this as a priority and work to resolve it as quickly as possible.
Many thanks,
The Valere Customer Service Team
My daughter bought me the Pietro Black…
My daughter bought me the Pietro Black Cargos with all the extra zipz and pockets for my birthday,pretty cool..They were a size 34 i could get into a 32 there's loads of room but not to loose,so if you are in bewen sizes i wouldn't worry..Material was quality and they stand out and delivery was really quick..Then last week i ordered some shorts again the materials stood out i ordered 34 waist,again i think i couldv'e gone down a size but on the shorts i would stick with slightly bigger to give you more leg room at the bottom. Would love to see the cargos in camo as well as the black with extra zips etc..Will definitely be buying more from this reliable and good quality company and the prices are sensible unlike lots of bigger named brands..These are equally as good.
16 czerwca 2026
Opinia niezależna
Odpowiedź od Valeremilano
Thank you for your fantastic review.
We're delighted to hear how happy you are with both your Pietro Black Cargos and shorts. It's great to know you were impressed with the quality, fit, and quick delivery. We also appreciate your suggestion for a camo version of the cargos and will be sure to pass your feedback on to our design team.
Thank you for your kind words and continued support. We look forward to welcoming you back again soon.
Many thanks,
The Valere Customer Service Team
Bought from this company 3 times
Bought from this company 3 times. Love the design and material quality.
13 czerwca 2026
Opinia niezależna
Odpowiedź od Valeremilano
We're delighted to hear you've shopped with us three times and that you love the designs and quality of our products. We really appreciate your continued support and look forward to serving you again soon.
Many thanks,
The Valere Customer Service Team
Excellent range of classy fashion…
Excellent range of classy fashion apparel for men. Didn’t realise they are based in Preston but now I will be visiting regularly.
8 czerwca 2026
Opinia niezależna
Odpowiedź od Valeremilano
Thank you for your review.
We're delighted to hear that you're enjoying our range of menswear and appreciate your kind comments. Thank you for your support, and we're pleased to have you as part of the Valere community.
Many thanks,
The Valere Customer Service Team
Fast delivery and fantastic products
26 kwietnia 2026
Odpowiedź od Valeremilano
Thank you for your review.
We're delighted to hear that you're happy with both our products and delivery service. We really appreciate your support.
Many thanks,
The Valere Customer Service Team
Great quality
Great quality, quick delivery, nice designs on the t shirts
28 maja 2026
Opinia niezależna
Odpowiedź od Valeremilano
Thank you for your review.
We're delighted to hear that you're happy with the quality, quick delivery, and designs of our T-shirts. We really appreciate your support and hope to see you again soon.
Many thanks,
The Valere Customer Service Team
Wrong size delivered
I ordered the Baratz grey set in large and received the t-shirt in large and the shorts in small, causing a huge inconvenience due to delivery times and when the outfit was due to be worn. I tried contacting customer service via email and have yet to receive a response and have had to send a follow up email.
19 maja 2026
Opinia niezależna
Odpowiedź od Valeremilano
Thank you for your feedback.
We're very sorry that you received the incorrect size shorts with your order and for the inconvenience this caused, especially given the time-sensitive nature of your purchase. We also apologise that you have not yet received a response to your emails.
We have checked our inbox and cannot locate your email, so please contact us directly at info@valeremilano.co.uk and we will ensure this is resolved for you as quickly as possible.
Many thanks,
The Valere Customer Service Team
Quality product
Quality product, very happy, had a slight issue, but rectified very quickly, overall excellent product and service.
24 maja 2026
Opinia niezależna
Odpowiedź od Valeremilano
Thank you for your review.
We're delighted to hear that you're happy with your purchase and that any issue was resolved quickly. It's great to know that you were pleased with both the product and the service.
Many thanks,
The Valere Customer Service Team
Ordered relaxed fit tapered jeans but…
Ordered relaxed fit tapered jeans but got slim fit which are too tight for me, have reached out via email but no reply as of yet, it’s been 7 days. Have sent jeans back hoping for a refund, would like to get the correct fit but worried to re-order due to lack of response from customer service
20 maja 2026
Opinia niezależna
Odpowiedź od Valeremilano
Thank you for your feedback.
We're sorry to hear that you received the incorrect fit and have not received a response. We have checked our inbox and cannot locate your email, so please contact us at info@valeremilano.co.uk and we will be happy to assist.
We can see that you have returned the jeans, and your refund will be processed as soon as the return arrives with us. We apologise for the inconvenience caused.
Many thanks,
The Valere Customer Service Team
Waiting time was minimal and hassle…
Waiting time was minimal and hassle free. Good quality clothes
24 kwietnia 2026
Odpowiedź od Valeremilano
Thank you for your review.
We're pleased to hear that your order arrived quickly and hassle-free, and that you're happy with the quality of the clothing. We appreciate your support and hope to see you again soon.
Many thanks,
The Valere Customer Service Team
Good quality and affordable products 👌…
Good quality and affordable products 👌 👏 👍. Fast delivery as well 👌
8 maja 2026
Opinia niezależna
Odpowiedź od Valeremilano
Thank you for your review.
We're delighted to hear that you're happy with the quality and value of our products, as well as our fast delivery service. We really appreciate your support and kind feedback.
Many thanks,
The Valere Customer Service Team
Odpowiedź od Valeremilano
Thank you for your review.
We're delighted to hear that you're happy with your products and that your order arrived quickly. We really appreciate your support and hope to see you again soon.
Many thanks,
The Valere Customer Service Team
The quality of the t-shirts is amazing
The quality of the t-shirts is amazing, I'm 5'11 and 13 stone and the medium fits me perfectly
The only bad thing is that they always seem to be sold out of the ones I want, I guess they are popular.
Delivery was approx 1 week
Definitely recovering mmend
25 kwietnia 2026
Odpowiedź od Valeremilano
Thank you for your great review.
We're delighted to hear that you're happy with the quality of our T-shirts and that the fit was perfect for you. We appreciate your patience with some styles being out of stock due to high demand, and we're always working to restock our most popular items as quickly as possible.
Thank you for your recommendation and support.
Many thanks,
The Valere Customer Service Team
Odpowiedź od Valeremilano
Thank you for taking the time to leave us a review.
We're delighted to hear that you're happy with the quality and fit of your order. It's great to know that everything met your expectations, and we appreciate your support.
Many thanks,
The Valere Customer Service Team
Poor customer service
Poor customer service. Very slow email replies. Incorrect labels sent for returns and slow refund process (still haven't recieve a refund)!
18 kwietnia 2026
Opinia niezależna
Odpowiedź od Valeremilano
Thank you for your feedback, and we’re sorry to hear about your experience.
This is not the level of service we aim to provide, and we apologise for the delays with responses, the incorrect returns label, and your refund. Please contact us at Info@valeremilano.co.uk
with your order details so we can prioritise and resolve this for you as quickly as possible.
Many thanks,
The Valere Customer Service Team
Quality purchase
Got a new jumper and t shirt. Perfect fit and really good quality
15 kwietnia 2026
Opinia niezależna
Odpowiedź od Valeremilano
Thank you for your feedback — we’re really pleased to hear you’re happy with both the fit and quality of your jumper and t-shirt.
We appreciate your support and hope you enjoy wearing them.
Many thanks,
The Valere Customer Service Team
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