Bought a Hockey Stick for my daughter on their Amazon store and added the wrong delivery address. Great support from the team at UZI to rectify this after the delivery had gone out. I really appreci... Zobacz więcej
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Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
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Fantastic customer service from Uzi Sports - these guys really go the extra mile, they stock quality sports gear (top end products at amazing prices). Easy to use and order website. Nothing is too muc... Zobacz więcej
Bought an ex-display paceman bowling machine. On the positive side the item was dispatched quickly and received on time. Wasn't expecting it to like brand new, but there was no original box and... Zobacz więcej
Reakcja na opinię
Sent very quickly, my only gripe was that they used DHL to send my package which was due next day and twice not delivered. I ended up collecting from their depot (a 20 mile round rip to find the box r... Zobacz więcej
Informacje dotyczące firmy
Informacje przekazane przez różne źródła zewnętrzne
Uzi Sports was established in 2005 and it is family run business. We are one of the UK's Cricket & Hockey Equipment Specialists. Same day dispatch. Super fast delivery. Uzi Sports is run by players who have played both cricket and hockey at a high level and as a result, we are able to provide you with expert help and advice on all things cricket and hockey for any age group experience or ability. This is truly an Aladdin's cave of Cricket and Hockey equipment please come and see it for yourselves! Feel free to call us, email us or visit the shop for any help or advice you may need.
Dane kontaktowe
Unit 109 Basepoint Business Centre, SN5 7EX, Swindon, Zjednoczone Królestwo
- 0179361633
- uzisports.co.uk@gmail.com
- uzisports.com
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 100% z negatywnych recenzji
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UPDATED! Disappointed to happy!
I have left my original p[ost below but... after reading the review I left, the owner of the business got in touch straight away. They explained that the machine had been refitted with an improved wheel, hence it having being assembled previously. The missing bolt was obviously an issue and they wanted to get that sorted.
Things can go wrong from time to time but it is nice to know that Uzi Sports care about getting it right and I know they will sort this issue for me.
ORIGINAL POST
The bit that went well was the online chat function. I was buying a bowling machine and had a couple of questions which were quickly answered by the online support / shop.
That was the end of the good news. Online it was suggested that if I ordered at that moment and selected the priority (higher price) delivery, that I would get the goods on Monday. The first let down was that delivery did not come until the Tuesday.
What made things a lot worse was that the bowling machine delivered had clearly been used before. There were no instructions provided for assembly and clearly the nuts and bolts were scratched from usage. There was a bolt missing too.
At no point was it made clear that I was buying a display model and for it to arrive without instructions, parts missing was highly disappointing.
Some of the stock ordered was missing …
Some of the stock ordered was missing but we came to a solution
Great service & experience
Great service & experience. Communicated regularly to ensure I had the best product for my needs. Quick delivery. Would highly recommend.
Very reliable and excellent service
Efficient response to a problem
Ordering was easy although I had a little difficulty at checkout when I did not get confirmation of my order but a software error message. I checked my basket and the item was still there so I used the chat facility to raise a query. I was advised to go through checkout again and I was promised that I would get a refund if I was charged twice. I was charged twice and contacted Uzi Sports and received the refund in minutes. The item is due to be delivered just two days after ordering.
Very good selection of cricket bats and…
Very good selection of cricket bats and at very reasonable price. Uzi is very knowledgeable and helpful.
Communication has been good to say…
Communication has been good to say order accepted and now shipping details sent through, all very quick. So far all is good and no issues, just awaiting the parcel to turn up which is for my sons birthday
Uzi was very helpful and efficient
Uzi was very helpful and efficient. Kept in contact with me regarding the bat
Bravo Uzi
A massive thanks to Uzi for the efficient service, valuable cricketing advice and high quality equipment! I'll be back very soon!
Great service and amazing product
Great service and amazing products. They helped pick out the perfect bat for me and it was delivered the following day. The bat is one of their own 'Uzi' bats and it really is a gun. Recommending them to everyone.
Great service
Great service
Equipment like bat selection is really good and also really good advise with size guide and making right selection before making purchase through chat.
Execellect next day delivery.

Odpowiedź od Uzi Sports
Highly Recommend Cricket Supplier!!
I truly couldn’t be more satisfied with my first shopping experience with Uzi Sports! Absolutely highly recommend!!
I was fortunate to personally speak on the phone with Uzi and his level of customer care and service was excellent! I completed my purchase of three items that were fantastically priced online with regular standard delivery but Uzi kindly upgraded my delivery order to special next day delivery at no extra cost!
I will definitely be a returning customer! Thank you again Uzi!
Nicholas

Odpowiedź od Uzi Sports
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