I ordered multiple items from the site, all were great quality. I had one issue with the toddler bikini bottom but customer service responded quickly and resolved the issue better then I would have su... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I love the style of the wrap around. It’s so versatile! My husband loves his rash guard as well. The customer service is impeccable. I placed an order of three items and washed them together. One cam... Zobacz więcej
Reakcja na opinię
I had ordered shirts for may 18 month old granddaughter who unfortunately had an accident and received 2nd degree burns on her chest. I emailed UV Skinz and their customer service (Erica) respond... Zobacz więcej
Reakcja na opinię
I had to return an item due to a sizing issue. They were very apologetic and immediately helped me with a return/exchange. They sent me return label via email and it cost me nothing! The process wa... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
- Sklep ze strojami kąpielowymi
- również w kategorii:
- Sklep odzieżowy
Napisane przez firmę
We are often asked how our UV Skinz are different and what makes them so special. There are a variety of skin protection choices out there. Every day, we do our best to help take the guesswork out of ensuring that you make the best investment in the highest protection rated, most comfortable, fun and fashionable outdoor and swimwear products that will maximize your fun in the sun. Building a family of loyal lifelong customers and partners governs every move we make. If this isn't enough to convince you, well, the proof is in the product!
Dane kontaktowe
14914 Camage Ave, 95370, Sonora, Stany Zjednoczone
- 877-887-5469
- help@uvskinz.com
- uvskinz.com
4,7
Doskonała
1 tys. recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 100% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 24 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Quick delivery
Quick delivery. Item better than pictured. Will return.
19 października 2018
Opinia niezależna
Odpowiedź od UV Skinz
Hello,
Thanks for your fantastic review! We're so glad the item exceeded your expectations and look forward to providing your future sun protection needs. We appreciate your customer loyalty, have a great day!
UV Skinz Customer Service Team
help@uvskinz.com
877-887-5469
Monday - Friday 8am to 5pm PST
Great customer service
19 października 2018
Opinia niezależna
Odpowiedź od UV Skinz
Hello Cynthia,
We appreciate your 5-Star review! Thanks for taking the time to give us feedback on how we're doing. We can't wait to fulfill your next order. Have a sun-safe day!
UV Skinz Customer Service Team
help@uvskinz.com
877-887-5469
Monday - Friday 8am to 5pm PST
It is too short for a 6’ 2” guy
It is too short for a 6’ 2” guy. If I wear it correctly it doesn’t Go up my arm far enough. Fits great if I don’t put my thumb in the hole and wear it only down to my wrist.
18 października 2018
Opinia niezależna
Odpowiedź od UV Skinz
Hello Dennis,
Thanks so much for sharing your feedback. We will be sure to pass your helpful comments on to our Design Team for future consideration. We would love to eventually expand to Tall sizes for Men and Women, so we appreciate this particular feedback! We hope to do business again with you in the future. Have a great day!
UV Skinz Customer Service Team
help@uvskinz.com
877-887-5469
Monday - Friday 8am to 5pm PST
Loved the range
Loved the range. It was easy to order. Choosing the correct size was tough but exchanging goods was easy.
18 października 2018
Opinia niezależna
Odpowiedź od UV Skinz
Hello Kim,
Thanks so much for your review. We really appreciate your feedback and are pleased to read you found the exchange process to be a breeze! We will be sure to pass your compliments on to the Return/Exchange Department. Have a sun-safe day!
UV Skinz Customer Service Team
help@uvskinz.com
877-887-5469
Monday - Friday 8am to 5pm PST
My wife needs protection from the sun…
My wife needs protection from the sun and the jacket we bought for her is amazing. It's light weight so she can wear it when it's hot, and covers all her torso, she loves it.
18 października 2018
Opinia niezależna
Odpowiedź od UV Skinz
Hello James,
Thanks so much for the great review. Your positive feedback means a lot to us and are so happy that the Jacket met your wife's expectations! We hope to work with you again in the future. Have a sun-safe day!
UV Skinz Customer Service Team
help@uvskinz.com
877-887-5469
Monday - Friday 8am to 5pm PST
Excellent!
Excellent, I really love this clothing that saves me from having to apply sunscreen all over. The efficient and friendly Customer Service is much appreciated, thank you!
18 października 2018
Opinia niezależna
Odpowiedź od UV Skinz
Hello Stephanie,
Thanks so much for your review. We are so happy to read we hit the mark with our Customer Service and are thrilled you love the products and the greasy mess they help you avoid! Your feedback means a lot to us, thank you for taking the time to share. Have a sun-safe day!
UV Skinz Customer Service Team
877-887-5469
help@uvskinz.com
Quality product with excellent service…
Quality product with excellent service 5+
17 października 2018
Opinia niezależna
Odpowiedź od UV Skinz
Hello,
Thanks for leaving a review! We're so happy we delivered a 5+ customer experience to you. We look forward to doing more business with you in the future. Have a sun-safe day!
UV Skinz Customer Service Team
877-887-5469
help@uvskinz.com
Beautiful swim tops
Beautiful swim tops - we call them 'rashies' here is Australia where everyone wears them to prevent skin cancer - we are the skin cancer capital of the world!! Would be nice if they were a little longer for taller women. However, I understand the length needs to be generic for production purposes. So happy to see the USA market getting into this type of swim wear.
17 października 2018
Opinia niezależna
Odpowiedź od UV Skinz
Hello Vicki,
Thanks for taking the time to share your feedback with us! We really appreciate your suggestion to make Tall sizes for women, and are happy to pass your feedback on to our Production and Design Team for future consideration. Thanks again for your business, have a wonderful day!
UV Skinz Customer Service Team
877-887-5469
help@uvskinz.com
Amazing customer service and very quick…
Amazing customer service and very quick delivery. The products are of high quality.
17 października 2018
Opinia niezależna
Odpowiedź od UV Skinz
Hello Candy,
Thanks so much for your review. We aim to provide the best customer service to our customers, as well as ensure prompt and speedy delivery. We're glad you feel taken care of! We can't wait to fulfill your future sun protection needs. Have a sun-safe day!
UV Skinz Customer Service Team
877-887-5469
help@uvskinz.com
Very well made product
Very well made product, so far very pleased.
16 października 2018
Opinia niezależna
Odpowiedź od UV Skinz
Hello,
Thanks for taking the time to share your product review. We are pleased to hear you are satisfied with the product, but also wanted to reach out and inquire if there is anything we can do to improve your overall order experience. Please call us at 877-887-5469 with any suggestions you might have on how we can deliver a 5-Star experience to you next time! Have a wonderful day.
UV Skinz Customer Service Team
877-887-5469
help@uvskinz.com
Prompt service and perfect fit
Prompt service and perfect fit! My husband loves his new shirt!
16 października 2018
Opinia niezależna
Odpowiedź od UV Skinz
Hello Deborah,
Thanks for taking the time to leave a review. We're so happy your husband loves his Mens V-Neck SS Sun & Swim Shirt. We look forward to providing all of your future sun protection needs. Have a wonderful day!
UV Skinz Customer Service Team
877-887-5469
help@uvskinz.com
I really Love your product but too much Duty,Tariffs and taxes to import to Canada
I really Love your product, It is well made and has great design.
I am a very sensitive sun with fair skin and love the outdoors.
I can't believe your one of a few making high quality UV sun wear.
My only problem was that I purchased a few items to go on a trip to maui and received them only to find out I had to pay an enormous amount of duty, tariffs and taxes almost $100.00 to get my new UVskinz from the post office! I live in British Columbia Canada and shopped on your web site getting some great deal on sale stuff and bought some regular stuff too because it is a great product. they charged me 18% on the US $ stated value not sale price. Making my great deal on great stuff not such a great deal! I was going to outfit the whole family but cannot afford to spend my hard earned Canadian dollars on cross border shopping. :(
I will not be able to recommend this great product to any one in Canada as the price becomes Gucci pricing with Duty,Tariffs, processing fee and taxes.
Love your stuff Neil & Co.
16 października 2018
Opinia niezależna
Odpowiedź od UV Skinz
Hello Neil,
Thanks so much for taking the time to leave a review despite your unfortunate experience. I am sorry to hear that the duties/taxes assessed to your order by Canadian Customs officials were done incorrectly, due to our mistake. We take full responsibility for neglecting to change the order total to the price that reflects the sale items. This was an oversight that unfortunately happened on your order but is not reflective of the usual UV Skinz protocol. In an effort to make this situation right, we have refunded your shipping cost as well as applied an additional 15% discount to your order in the hopes that this refund would compensate for the over-charge of the value assessed by customs.
Thanks again for sharing this frustrating situation with us and doing so with integrity and tact. We aim to do whatever we can to make this experience right and leave you feeling heard and taken care of. Have a sun-safe day!
UV Skinz Customer Service Team
877-887-5469
help@uvskinz.com
BEST SUNSCREEN EVER
UV SKINZ is the best sunscreen on the market today! I have purchased MANY garments for myself and my family. They are comfortable and fit well in addition to being a great sunscreen substitute. I'm looking forward to any new items there will be in the next catalog! Thank you, UV SKINZ
15 października 2018
Opinia niezależna
Odpowiedź od UV Skinz
Hello Judith,
Thanks for your glowing review! We so appreciate your business and are ecstatic to have exceeded all of your expectations. We look forward to providing you and your family sun protection apparel in the future. Have a sun-safe day!
UV Skinz Customer Service Team
877-887-5469
help@uvskinz.com
One item is too large and i am…
One item is too large and i am returning for a smaller size. Skin protection is a must and I really appreciate you including plus sizes.
14 października 2018
Opinia niezależna
Odpowiedź od UV Skinz
Hello,
Thanks for taking the time to share your review. Please let us know how the exchange process goes for you and if there is anything we can do to improve the experience. Thanks for trusting us to provide you with top-notch skin protection! Have a wonderful day.
UV Skinz Customer Service Team
877-887-5469
help@uvskinz.com
always can count on good quality…
always can count on good quality swimwear
13 października 2018
Opinia niezależna
Odpowiedź od UV Skinz
Hello Michele,
Thanks so much for your review. We are thrilled we could provide you with a 5-Star customer experience. UV Skinz aims to provide our customers with the highest quality UPF 50+ swimwear at an affordable price point. Thanks for shopping with us! Have a sun-safe day.
UV Skinz Customer Service Team
877-887-5469
help@uvskinz.com
My daughter loves it !
11 października 2018
Opinia niezależna
Odpowiedź od UV Skinz
Hello Vandy,
Thanks for sharing your feedback with us. We are happy to hear your daughter loves her Full Zip Water Jacket and H20 Snap Back hats. Thanks for supporting our mission to spread sun protection awareness at a young age! Have a fantastic day.
UV Skinz Customer Service Team
877-887-5469
help@uvskinz.com
Great!
Yes! This company is great.
After some nasty cancer, I’m terrified of the sun that I love.
UV Skinz was a great discovery! Their products are pricy, but high quality.
Great service.
Love everything I’ve purchased!
Only wish I had a bigger budget!
11 października 2018
Opinia niezależna
Odpowiedź od UV Skinz
Hello JB,
Thanks so much for your review. It means so much to us that our products allow you to spend time in the sun again, worry free! We will be sure to pass your compliments along to our Design Team and Customer Service Team. We look forward to providing your future sun protection needs. Have a sun-safe day!
UV Skinz Customer Service Team
877-887-5469
help@uvskinz.com
The clothes are worth every dime you…
The clothes are worth every dime you spend! And the delivery is so quick--love shopping on the site!
10 października 2018
Opinia niezależna
Odpowiedź od UV Skinz
Hello Denise,
Thank you for taking the time to leave a review. We love getting customer feedback and are so happy to hear the product and delivery exceeded your expectations! We look forward to fulfilling your future sun protection needs. Have a fantastic day!
UV Skinz Customer Service Team
877-887-5469
help@uvskinz.com
Staff I talked to on the phone were…
Staff I talked to on the phone were great and the product was great. Will order again in the future.
10 października 2018
Opinia niezależna
Odpowiedź od UV Skinz
Hello Margaret,
We are so pleased to hear you had an overall excellent customer experience. We can't wait to receive your next order! Have a sun-safe day.
UV Skinz Customer Service Team
877-887-5469
help@uvskinz.com
Shirts fit GREAT
Shirts fit GREAT. EVEN FOR BIG GUYS!!! Neck holes are tighter than expected. Really get a cooling sensation with a damp shirt and a nice breeze. Disney World must, and not just in the pool.
9 października 2018
Opinia niezależna
Odpowiedź od UV Skinz
Hello,
Thanks for your review! We appreciate your feedback and are happy to pass along the neck hole design insight to our Production Team for future consideration. We look forward to fulfilling your sun protection needs in the future. Have a sun-safe day!
UV Skinz Customer Service Team
877-887-5469
help@uvskinz.com
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.