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2,5
13 recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Ordered men's clothing, XL, which is 42 to 44 inches waist. Received waist of at best 34 inches. Website says nothing about returns to china. Although shipment comes from California, when approval is sought for return, answer is: must return to china; $30 for postage to china plus $30 taken off the top. Operation is selling chandeliers, not clothing. Avoid at all costs!
I ordered the crystal clear quartz 10oz cup. What I received was a glass cup instead. Now, it's a very good looking cup, I'm not totally disappointed in it, it is 10oz, but I wanted what I ordered. You can see the seems and there is no crystal ring when you click it. It sounds like a glass cup. It's nice, but for 24dollars, you advertised crystal. Because of this issue, I'm afraid to order the beautiful quartz mineral coffee cups.
Odpowiedź od Uuaak
After carefully checking our records, we were unable to find any order placed under your name or email in our system. It seems that the item you received was not purchased from our store.
Could you please double-check the website or seller where you placed your order? Once you confirm the correct store, they should be able to assist you with your issue.
If you believe there may be another name or email associated with the order, feel free to provide it and I can check again for you.
The item I recieved was flimsy junk. I've contacted customer service twice for refund and have not received any responses.
They are fraudsters!!!
Does not send what you order.
Pictures look nice but it is cheap crap that they send you.
They don't return goods like Temu and Shein.
Don't buy from them, I assure you you will regret it.
They don't even deserve one star.
The product I ordered their Liberty Bell purported to be made out of US silver coins is fake. It is moulded from some cheap metal and badly done at that. Avoid this internet shop
The quality of these products for the price is amazing! I feel like I got an awesome deal.
My order shipped super fast, and I was really impressed with how helpful customer service was when I had a quick question about my order.
What I ordered was beautiful ceramic garden koi. What I got was cartoonish plastic fish. They came from China. Took over a month. Wish I could show you pictures here. It’s a scam.
I am really happy with the payment process of this online store! It's straightforward, secure, and offers various payment options, so I can choose the most convenient way to make my payment.
Odpowiedź od Uuaak
Thank you for your positive feedback regarding our payment process. We are thrilled to hear that you found it straightforward, secure, and convenient. We understand the importance of providing a seamless and secure payment experience for our customers.
We strive to offer a variety of payment options to accommodate different preferences and ensure a hassle-free checkout process. Our goal is to make your shopping experience as smooth and enjoyable as possible.
If you have any further questions or if there's anything else we can assist you with, please feel free to let us know. We appreciate your support and look forward to serving you again in the future.
The shipping speed of this online store is bloody impressive! The stuff I buy usually gets delivered earlier than expected, which makes me happy.
Odpowiedź od Uuaak
Thank you for your enthusiastic feedback regarding our shipping speed. We are thrilled to hear that your purchases have been delivered earlier than expected. We understand the importance of timely delivery and strive to provide a fast and efficient shipping service.
We work closely with our shipping partners to ensure that your orders are processed and dispatched as quickly as possible. It brings us great joy to know that our efforts have made you happy.
Was too good to be true as I thought. The other fake reviews should be ignored
Placed an order 3 weeks ago and it was never dispatched and they tried telling me the courier lost it when the tracking showed it was never even given to the courier. Total scam and should be avoided
Odpowiedź od Uuaak
We apologize for the inconvenience and frustration you experienced with your order. We understand your concerns and we take them seriously.
Upon reviewing the situation, we found that there was a delay in dispatching your order, which resulted in the incorrect information provided to you regarding the courier. We deeply regret any miscommunication or inconvenience caused.
We want to assure you that we have taken immediate action to rectify the situation. We have initiated a refund for your order as it was not delivered within the expected timeframe. You should receive the refund in the same payment method used for the purchase.
We apologize again for any inconvenience caused and appreciate your understanding. If there is anything else we can assist you with, please let us know.
G'day mate! I gotta say, your website's customer service is bloody outstanding! Every question I had was answered in a jiffy by your knowledgeable and friendly support team. They went above and beyond to make sure I had a smooth shopping experience.
Odpowiedź od Uuaak
We're thrilled to hear that you had a fantastic experience with our customer service team. We take pride in providing outstanding service and ensuring our customers have a smooth shopping experience.We truly appreciate your recognition of their efforts.
If you have any more questions or need further assistance, feel free to reach out. We're here to help!
I am absolutely delighted with my purchase and will definitely be visiting your website again to fulfill my future shopping needs.
Odpowiedź od Uuaak
Thank you for your delightful feedback! We're thrilled to hear that you are satisfied with your purchase and that you had a positive experience shopping on our website. We appreciate your support and look forward to serving you again in the future.
If there's anything else we can assist you with, please don't hesitate to let us know. We're here to help!
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