I just moved into a new build home, and am busy replacing nearly every light fixture. Lighting is incredibly important to me, and Tala is my new favorite lighting company. The fixtures themselves are... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Beautiful fixtures for certain. The hurricane lamp bulb mounting is skewed so bulb doesn’t rest perpendicular to base. Can it be corrected w/o damaging mounting? Love the side lamps. They’re perfe... Zobacz więcej
Reakcja na opinię
The oblo pendant is beautiful. It's an incredible light and my only wish was for the light to be "compatible" to be hung with adhesive stickies--to make it truly friendly for apartments. I used comman... Zobacz więcej
Reakcja na opinię
I absolutely love this little lamp! The color is stunning, the light levels are perfect and it came (to the US) quite quickly, in perfect condition (sustainably packaged), and fully charged. I r... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
- Sklep z oświetleniem
- również w kategorii:
- Dostawca żarówek
- Sklep meblowy
Informacje przekazane przez różne źródła zewnętrzne
Tala designs sustainable LED lighting solutions that transform the home, workplace or retail space. Dimmable and decorative lighting that is both beautiful to look at and energy efficient.
Dane kontaktowe
68 Jay Street, #602 Brooklyn, NY 11201, New York, Stany Zjednoczone
- 929 294-9574
- customerservice@tala.co.uk
- us.tala.co.uk
4,6
Doskonała
432 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Excellent customer service
Excellent customer service. Quality product. Fast shipping.
15 stycznia 2024
Odpowiedź od Tala
Hello Geof,
Thank you for leaving us a 5-star review. We are delighted to hear that you are satisfied with our service and product. Have a great day!
Kind regards,
Amie
Tala Customer Support
Very Nice
I got the Sphere V because needed something large on single plug-in pendant. Tala really does have some unique items in terms of style and specifications, Sphere V is one of those. Wish the Tala plug-in pendant itself was available in oak.
19 stycznia 2024
Opinia niezależna
Odpowiedź od Tala
Hello George,
Thank you for leaving us a 5-star review. We are delighted to hear that you are happy with your new Tala light.
We also appreciate all feedback on our product. We will pass on the note regarding the Plug in Pendant being available in Oak to the product team.
Have a great day!
Kind regards,
Claire
Tala Customer Support
Impressive Style and Quality
I’m more than pleased with the style and soft flow the Enno plug in pendants provide over our nightstands. I loved them so much I ordered the Knuckle table lamp with Sphere IV bulb. I plan to get additional standard size Tala Sphere bulbs for our guest room. Note which bulbs do and do not have dim to warm technology. Overall handsome quality products.
13 stycznia 2024
Opinia niezależna
Odpowiedź od Tala
Hello Erik,
Thank you for your glowing review.
We are delighted to hear you're so pleased with your new Tala lighting.
Have a great day.
Kind regards,
Robin
Tala Customer Support
Fast shipping and reliable product
2 stycznia 2024
Odpowiedź od Tala
Hello Cody,
Thank you for leaving us a 5-star review. We are delighted to hear that you are satisfied with our service and product. Have a great day!
Kind regards,
Amie
Tala Customer Support
Love Tala lighting
Love Tala lighting, never disappoints and always a beautiful presence. Promp
t delivery and well packaged.
2 stycznia 2024
Odpowiedź od Tala
Hello Meg,
Thank you for leaving us a 5-star review. We are delighted to hear that you are satisfied with our service and product. Have a great day!
Kind regards,
Amie
Tala Customer Support
Beautiful warm light!
14 grudnia 2023
Odpowiedź od Tala
Hello Jess,
Thank you for your glowing review. We are delighted to hear you're so pleased with your new Tala lighting.
Have a great day
Kind regards,
Amie
Tala Customer Support
I ordered the wrong lightbulbs and have…
I ordered the wrong lightbulbs and have been attempting to return them but the company won’t respond. The returns portal doesn’t recognize the tracking number and the company doesn’t respond to my requests for assistance. Have never had this happen to me before so be careful!
18 grudnia 2023
Odpowiedź od Tala
Hello Kayla,
Thank you for your review. Apologies that your experience was not up to our usual standard, we have sent you an email directly and we will strive to resolve this for you as soon as we can.
Kind regards,
Claire
Tala Customer Support
Received wrong lamps
Received wrong lamps. Paid for expedited shipment which should be refunded. Phones are not answered and it take days for any email reply. Don’t know when/if I will receive correct merchandise! Frustrating!
20 grudnia 2023
Opinia niezależna
Odpowiedź od Tala
Hello,
Thanks for your honest review, and I'm sorry to hear that you've not had a smooth experience with us.
We pride ourselves on quality service and excellent products, so we are disappointed to have fallen short on this occasion. We have reached out to you via email and we will strive to resolve this for you as soon as we can.
Kind regards,
Emma
Tala Customer Support
Exceeded expectations
Super fast delivery and maybe the best/most secure packaging I've ever seen. Plus, the lamps look even better in person.
5 grudnia 2023
Odpowiedź od Tala
Hello Mark,
Thank you for leaving us a 5-star review. We are delighted to hear that you are satisfied with our service and product. Have a great day!
Kind regards,
Amie
Tala Customer Support
Beautiful craftsmanship on the light…
Beautiful craftsmanship on the light bulb, delivered safely!
8 grudnia 2023
Odpowiedź od Tala
Hello Nicole,
Thank you for leaving us a 5-star review. We are delighted to hear that you are satisfied with our service and product. Have a great day!
Kind regards,
Amie
Tala Customer Support
Solid lamp, service not as good
The lamp is solid and beautiful and worked well. A charge lasts a good time. The bulb died after three weeks. Tala did not respond to emails about it. At the time the Muse bulbs were not available on their website, and you can't use most standard bulbs. I contacted Haworth who said they would get Tala to send a bulb, which has not arrived. Eventually the bulbs became available and I ordered two ($20 each plus $15 shipping.)
5 grudnia 2023
Odpowiedź od Tala
Hello Desmond,
Thank you for your review. Apologies that your experience was not up to our usual standard, we have sent you an email directly and we will strive to resolve this for you as soon as we can.
Kind regards,
Amie
Tala Customer Support
Quality of the lights
28 listopada 2023
Odpowiedź od Tala
Hello Lynn,
Thank you for your review. Enjoy your Tala lights!
Have a great day.
Kind regards,
Amie
Tala Customer Support
Unclear who handles shipping
It should be made clear at checkout who will be handling the delivery. I used my P.O. Box # only to later find out that UPS is delivering, and they do not deliver to P.O. Boxes. Now I’m just watching my order bounce around and sit at various destinations, and it will probably just be returned to the warehouse.
24 listopada 2023
Odpowiedź od Tala
Hello Meg,
Thanks for your honest review, and I'm sorry to hear that you've not had a smooth experience with us. We have sent you an email directly and we will strive to resolve this for you as soon as we can.
Kind regards,
Claire
Tala Customer Support
Odpowiedź od Tala
Hello Linx,
Thank you for your glowing review. We are delighted to hear you're so pleased with your new Tala lighting.
Have a great day!
Kind regards,
Emma
Tala Customer Support
Beautiful product
Beautiful product and excellent customer service. Wish I had known the backorder was going to a month + when I ordered.
16 listopada 2023
Odpowiedź od Tala
Hello Dana,
Thank you for the honest review! We appreciate you taking the time to get in touch and we are constantly working on improving our ordering system and how we communicate with customers, so we will be taking your comments into account. Enjoy your Tala lights!
Kind regards,
Amie
Tala Customer Support
beautiful, well-designed
beautiful, well-designed product. bought a pair that looks great on our bedside tables.
17 listopada 2023
Odpowiedź od Tala
Hello Adi,
Thank you for your glowing review. We are delighted to hear you're so pleased with your new Tala lighting.
Have a great day.
Kind regards,
Amie
Tala Customer Support
I ordered the Alumina
I ordered the Alumina, Reflection Oval and Mantle Portable table lamps. The quality is exceptional and I love them all!
16 listopada 2023
Odpowiedź od Tala
Hello Julie,
Thank you for your glowing review. We are delighted to hear you're so pleased with your new Tala lighting.
Have a great day!
Kind regards,
Emma
Tala Customer Support
Just what I hoped it would be
Just what I hoped it would be. Very satisfied with my cute lamp. Came quickly and safely packed. No extra packaging which I like.
30 października 2023
Odpowiedź od Tala
Hello Anneliese,
Thank you for leaving us a 5-star review. We are delighted to hear that you are satisfied with our service and product. Have a great day!
Kind regards,
Robin
Tala Customer Support
Odpowiedź od Tala
Hello Sarah,
Thank you for your glowing review. We are delighted to hear you're so pleased with your new Tala lighting.
Have a great day
Kind regards,
Amie
Tala Customer Support
High quality products and fast shipping
Fast shipping and great customer support for returns
6 października 2023
Odpowiedź od Tala
Hello Kenny,
Thank you for the 5-star review. We work hard to make sure our customer experience is great, so brilliant to hear you are happy.
Kind regards,
Amie
Tala Customer Support
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.