Excellent relaxation tool for home use. The massage feels close to a real therapist and helps me sleep better at night. I would definitely recommend it to friends and family.
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I visited a showroom and had a great experience testing different models. The staff were patient and explained everything clearly, which made the buying decision much easier and stress-free.
The delivery and installation process was smooth and professional. Everything was set up properly and explained clearly. The product itself works exactly as advertised and feels very high quality.
I recently tried an OSIM massage chair and the experience was excellent. The build quality feels premium and the massage settings really help reduce my daily stress after long working hours.
Informacje dotyczące firmy
Napisane przez firmę
OSIM North America is a leading wellness and lifestyle company dedicated to helping people live healthier, more balanced lives through innovative technology and design. As part of the globally recognized OSIM brand, we specialize in premium massage chairs, ergonomic solutions, and wellness products that combine advanced engineering with everyday comfort. Our mission is simple: to make wellness accessible, convenient, and effective for modern living. Whether at home or in the workplace, OSIM products are designed to relieve stress, improve circulation, and support overall well-being using intelligent features such as AI-driven massage programs, customizable settings, and user-focused design. At OSIM North America, we believe wellness isn’t a luxury—it’s a necessity. That’s why we are committed to delivering smart, accessible solutions that help people relax better, recover faster, and live well every day.
Dane kontaktowe
Stany Zjednoczone
- online@osim.com
- us.osim.com
4,2
Dobra
166 recenzji
Brak historii zapraszania do wystawiania recenzji
Ta firma nie zaprosiła klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Derek is really helpful and nice.
18 marca 2023
Opinia niezależna
Odpowiedź od OSIM USA
Thank you for your feedback! We're thrilled to hear that Derek provided helpful and friendly assistance. Our team members strive to deliver excellent customer service, and it's great to know that Derek met your expectations. We'll make sure to recognize Derek for his outstanding service. If there's anything else we can assist you with, please don't hesitate to reach out. Thank you for choosing our brand!
Came here to find a solution for…
Came here to find a solution for shoulder relaxing. The staff helps us a lot on his professional experience. We ended up to buy ucozy 3d since we like it.
18 marca 2023
Opinia niezależna
Odpowiedź od OSIM USA
Thank you for visiting us to find a solution for shoulder relaxation. We're glad to hear that our staff was able to assist you with their professional expertise. It's great that you found the uCozy 3D to be a suitable choice for your needs. If you have any further questions or require any assistance with your purchase, please don't hesitate to let us know. We appreciate your support and hope you enjoy the benefits of the uCozy 3D. Thank you for choosing our brand!
Wonderful experience tying out with…
Wonderful experience tying out with udream line. Great customer service.
26 lutego 2023
Opinia niezależna
Odpowiedź od OSIM USA
Thank you for your kind words! We're pleased to hear that you had a positive experience with our service and that you are satisfied with the pillow you purchased. Customer satisfaction is our top priority, and we're glad to know that we met your expectations. If you have any further questions or need assistance in the future, please feel free to reach out. Thank you for choosing our brand!
great experience.
Employee knowledge was great. Very helpful. The technology in the equipment is amazing.
25 lutego 2023
Opinia niezależna
Odpowiedź od OSIM USA
Thank you for sharing your great experience with us! We're thrilled to hear that our employees provided excellent knowledge and were helpful throughout your interaction. We take pride in our team's expertise and their ability to assist our customers effectively. We're also glad that you appreciate the amazing technology in our equipment. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Thank you for choosing our brand and for your positive feedback!
The salesperson was really good at…
The salesperson was really good at explaining all the features, benefits of the machine and details such as warranty coverage.
25 lutego 2023
Opinia niezależna
Odpowiedź od OSIM USA
Thank you for your feedback! We're glad to hear that the salesperson did an excellent job explaining all the features, benefits, and warranty coverage of the machine. We believe in providing comprehensive information to our customers so that they can make informed decisions. If you have any further questions or need additional assistance, please feel free to reach out. We appreciate your support and hope you enjoy your purchase!
Great product and service
Great product and service. Purchased the handheld massager and neck massager, the quality is very good, never have issue with the products and it's still powerful. Came back to buy the new handheld massager, very lightweight and easy to use
17 lutego 2023
Opinia niezależna
Odpowiedź od OSIM USA
Thank you for your positive review! We're delighted to hear that you had a great experience with both our products and services. We're glad that the handheld massager and neck massager you purchased have provided you with excellent quality and durability, consistently delivering powerful performance. We appreciate your loyalty as a returning customer and are thrilled that you're satisfied with our new lightweight and user-friendly handheld massager. If you ever have any questions or need assistance in the future, please don't hesitate to reach out. Thank you for choosing our brand!
Very good products
Very good products, comfortable, effective, portable
16 lutego 2023
Opinia niezależna
Odpowiedź od OSIM USA
Thank you for your feedback! We're thrilled to hear that you find our products to be very good. We strive to create comfortable and effective solutions that enhance your well-being. We're also glad that our products are portable, allowing you to enjoy their benefits wherever you go. If you have any further comments or suggestions, we'd love to hear them. Thank you for choosing our brand!
Ujolly is a good and handy massage machine
Enter to the osim store at metrotown today and try out the Ujolly back and neck massage. I like the massage very much so that I purchase the product and enjoy the massage at home
14 lutego 2023
Opinia niezależna
Odpowiedź od OSIM USA
Thank you for sharing your experience with the Ujolly back and neck massage machine! We're thrilled to hear that you visited our store at Metrotown and had the opportunity to try out the Ujolly. We're glad that you enjoyed the massage so much that you decided to purchase the product and now enjoy the massage at home. If you have any further questions or need assistance with your Ujolly, please don't hesitate to reach out. We appreciate your support and hope you continue to have a great experience with our product!
OSIM uDivine V Massage Chair is a great product.
We bought a uDivine V Massage Chair from Charlotte at Del Amo shopping center a month ago because she was so nice. It turned out to be a great massage chair and we have been using everyday.
19 grudnia 2022
Opinia niezależna
Odpowiedź od OSIM USA
Thank you for your feedback! We're delighted to hear that you purchased the uDivine V Massage Chair from Charlotte at the Del Amo shopping center and that you're enjoying its benefits. We're glad that Charlotte provided excellent customer service and made your purchasing experience pleasant. It's wonderful to know that the uDivine V has become a great addition to your daily routine. If you have any questions or need further assistance, please feel free to reach out. Thank you for choosing our brand and for sharing your positive experience!
Osim products
I have used couple products! It’s awesome! Strongly recommended.
22 stycznia 2023
Opinia niezależna
bad service bad quality
Bought the Predator Gaming Chair for +1000$ in 2021. Since then, had to replace part two times. Now, the issue is coming back and they want to make me pay for the parts?
Don’t buy. At the end of the day the chair does not justify the price. The massaging functions are OK at best, the quality is sub par to what you’d buy at a big big box store and service is slow and deceiving.
17 stycznia 2023
Opinia niezależna
Odpowiedź od OSIM USA
We're sorry to hear about your negative experience with the Predator Gaming Chair and the service you received. We apologize for any inconvenience caused by the need for multiple part replacements and the issue resurfacing again. It's disappointing to hear that you were asked to pay for the parts despite these recurring issues.
We strive to provide high-quality products and reliable service to our customers, and we understand your frustration with the situation. We appreciate your feedback regarding the massaging functions and the perceived subpar quality compared to other options available.
We value your satisfaction as a customer, and we would like to make things right. Please provide us with more details about your specific situation and contact information so that we can investigate further and work towards a resolution. Your feedback helps us improve, and we apologize for any disappointment caused. Thank you for bringing this to our attention, and we hope to address your concerns promptly.
professional service and massage product
Osim provide professional service.
Also, the machine ujolly is a very good massage product. Iwill definitely refer my friend come to this store again
8 stycznia 2023
Opinia niezależna
Odpowiedź od OSIM USA
Thank you very much for your kind review!
Please come again anytime with your family and friends!
We’ve purchased a OSIM office+massage…
We’ve purchased a OSIM office+massage chair and it’s been a great experience using it. It’s great way to relax after the tiring office work, as the massage works well on your back and lower back. We get a 1 year warranty as well
5 stycznia 2023
Opinia niezależna
Odpowiedź od OSIM USA
Thank you very much for your kind review!
Its Great to hear you are enjoying our products! Have a great new year!
Good service!Good product!
14 grudnia 2022
Opinia niezależna
Odpowiedź od OSIM USA
Thank you very much for your kind review!
Its Great to hear you are enjoying our products! Have a great new year!
Excellent service
14 grudnia 2022
Opinia niezależna
Odpowiedź od OSIM USA
Thank you very much for your kind review!
Its Great to hear you are enjoying our products! Have a great new year!
THIS PRODUCT IS GREAT!
11 listopada 2022
Opinia niezależna
Great sale associated and comfortable…
Great sale associated and comfortable chair
29 października 2022
Opinia niezależna
Excellent service by the great service…
Excellent service by the great service from Elaine and Lucie. At the Fairview mall .
Wonderful...
29 października 2022
Opinia niezależna
Ucozy 3D Neck Massage Pillow helped…
Ucozy 3D Neck Massage Pillow helped relieve my neck pain.
Great quality, great experience.
25 października 2022
Opinia niezależna
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
Dowiedz się więcej o innych rodzajach recenzji.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.