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Zobacz, co mówią recenzenci

Oceniono na 1 z 5

I have recently acquired an oil that has a different scent compared to a friend's oil. I have been in communication with Nuxe customer service to facilitate the return of the product. The return proce... Zobacz więcej

Oceniono na 1 z 5

I have ordered from Nuxe US for at least three years and was always pleased with their speedy deliveries. However, my luck with them has apparently changed. In my last order of four items, one of them... Zobacz więcej

Oceniono na 1 z 5

I ordered several products on Jan 4,2022 for over $100. I still have not received it nor a replacement or a refund. Instead they are telling me to submit order information repeatedly, which I have pro... Zobacz więcej

Oceniono na 1 z 5

I really need to read the reviews before I start shopping online from now on. I had one of the worst customer service experience at nuxe.com, never receive the products I ordered and the shipping stat... Zobacz więcej

Informacje dotyczące firmy

  1. Elektronika i technologia

O NUXE US

Informacje przekazane przez różne źródła zewnętrzne

In just 20 years, NUXE has become one of the world's leading brands. Nuxe offers you a wide selection of face care, anti-aging care and body care. Nuxe also invites you to discover Huile Prodigieuse®, the N#1 dry oil in France*, for your face, body and hair. * Source: IMS Health, Pharmatrend Personal Care Database – French body moisturizing oils market for women - year 2013 – in value – in pharmacy in France.

Dane kontaktowe

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Bardzo słaba

Wynik TrustScore: 1 na 5

232 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

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Wszystkie recenzje

(232)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 0

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Amazing!!!

Очень хорошая косметика!!!Мне понравилось покупать на Вашем веб-сайте,в дальнейшем буду с Вами сотрудничать и рекомендовать Nuxe косметику!!!

9 grudnia 2015
Opinia niezależna
Oceniono na 5 z 5

Great website and great products

I had a wonderful time shopping on Nuxe.com! the layout is easy to navigate, and I had no problems finding what I was searching for. The checkout process was straightforward and simple. I had a question about a discount code, and their customer service was kind and helpful. The products I received came packaged so beautifully, and they were better than I expected! I am very pleased with both the website and the company, and I look forward to shopping with Nuxe more often :)

7 grudnia 2015
Opinia niezależna
Logo NUXE US

Odpowiedź od NUXE US

Thank you :)
Have a nice day,

Oceniono na 5 z 5

5 star experience with Nuxe

I love the honey face wash! It keeps my skin smooth and clear and does a great job removing make up. Nuxe shipped quickly and I enjoyed the free samples.

6 grudnia 2015
Opinia niezależna
Oceniono na 5 z 5

I love NUXE

I discovered NUXE while living in France--their products are great and cost effective--I only wish they offered the whole line here in the US--

5 grudnia 2015
Opinia niezależna
Oceniono na 3 z 5

Be careful with their discounted products

Everything with Nuxe was good. However, the product I purchased on sale was very old: 33 months from manufacturing date. I am not sure how fresh their other products are but I would not purchase the stuff on sale from their web site again. And you need to search for return policy before you buy. They did not mark it as final sale on the product page.

5 grudnia 2015
Opinia niezależna
Logo NUXE US

Odpowiedź od NUXE US

Good Morning Victoria
Thank you so much for your feedback. I am deeply sorry about that.
Could you please email us your order number at customerservice@nuxe-us.com and we will be happy to take care of that issue for you.
Again, we apologize for the inconvenience and we look forward to hearing from you soon.
Best
Nuxe TEAM

Oceniono na 5 z 5

Excellent service!

This was my first order with Nuxe. My order was processed and shipped quickly. I love that they have an option to add a gift bag for free. My items were packaged securely and nothing was broken. I will definitely be ordering again from this company and would love to try more of their products!

4 grudnia 2015
Opinia niezależna
Oceniono na 5 z 5

Products

I always like the products of Nuxe: simple and nature. That's just like the essence of skincare : we don't need fancy ads or packaging, just a gentle and natural way to take care of the skin.

4 grudnia 2015
Opinia niezależna
Oceniono na 4 z 5

Great products but shipping could be better

I love Nuxe! Used to buy the products when I lived in France and continue to do so now that I am in the US. I really like Huile Prodigieuse. The oil, the shower gel, and the perfume. People tell me I smell like a warm Carribean beach. Hmm.

But shipping is really slow and I always seem to find the packages abandonned on my front door, tossed carelessly, or at the manager's office of my apartment building even when I am home. Help!

4 grudnia 2015
Opinia niezależna
Logo NUXE US

Odpowiedź od NUXE US

Good Afternoon Laurence

Thank you for your feedback. We are deeply sorry about the packages being left at your front door.
We called USPS for you but they said that you should put a "note" on your door to let them know where they need to leave the boxes.
Again, we apologize for the inconvenience and we wish you a nice Holiday Season
Feel free to email us at customerservice@Nuxe-us.com should you need anything else
Best,
Nuxe TEAM

Oceniono na 5 z 5

Prompt

Giving the lip balm as a gift for someone allergic to many products, so this was as natural as they get. I am trying a sample of the sensitive 24 hr cream for myself to see how my skin handles it. Very happy with my prompt order and free gift bag.

2 grudnia 2015
Opinia niezależna
Oceniono na 5 z 5

Incredible

How can i descibe this awesome product , it is out of 7 stars not five , love it love it love it , it is a must for coming cold winter to have soft kissable tender lips . I'm totally satisfied thanks nuxe

29 listopada 2015
Opinia niezależna
Oceniono na 3 z 5

Acceptable

The box arrived on time but the content was not nicely packed so to give it as a present I had to re-wrap it.

28 listopada 2015
Opinia niezależna
Logo NUXE US

Odpowiedź od NUXE US

Good afternoon

thank you for your feedback and for your recent order.
We are deeply sorry about that.
Could you please email us your order number at customerservice@nuxe-us.com?

We would love to fix the issue for you
Best
Nuxe TEAM

Oceniono na 5 z 5

Nuxe.com Ordering & Shipping Process

From the sign-up to the shopping to the checkout process, I found Nuxe.com to be easy and very user-friendly.
After the ordering process, I received lightning fast shipping - I think it was only 3 days before the package arrived after I'd ordered.

28 listopada 2015
Opinia niezależna
Oceniono na 5 z 5

I love the product!

The mask is awesome! Since I got the mask, I almost using it everyday. It smells very good also. I have told all of my friends that this brand is so good. I will repurchase this forever! Lastly, I wanna say that the officer team is awesome too!

25 listopada 2015
Opinia niezależna
Logo NUXE US

Odpowiedź od NUXE US

Thank you Vicky ;-)
We are looking forward to seeing you soon on nuxe.com!

Have a nice day
Nuxe TEAM

Oceniono na 5 z 5

Great products! Great company!

I was first introduced to Nuxe products at a beauty event called Generation Beauty NYC 2015 created by IPSY. We were given their full-size perfume oil which can be used on the body, hair, face etc. not only was it great smelling it made my hair frizz free as well as my skin silky smooth. I received many complements and my sister-in-law absolutely loved it so I purchased the full-size perfume oil as a Christmas gift for her, as well as the lip mask to try for myself. The shipping was fast it was packaged beautifully even gave me a gift bag and a few samples. Overall I think the products are fantastic and highly recommend them. The company as a whole is wonderful and we are lucky to have it here in the US.

22 listopada 2015
Opinia niezależna
Oceniono na 5 z 5

Great custom service

Nuxe custom service is probably one of the best that I experienced so far. Chloe responded to my email very timely and was very flexible in providing solutions.

20 listopada 2015
Opinia niezależna
Oceniono na 5 z 5

I love Nuxe

In 2013, I discovered Nuxe during a trip to France. Ever since, I've only used their skin product. My skin feels great!

20 listopada 2015
Opinia niezależna

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