Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

I had such a great experience shopping with Breo. The neck massager I ordered is really good quality and made of beautiful and soft material! It looks and feels very luxurious. Also, Breo has amazing... Zobacz więcej

Oceniono na 5 z 5

I order the breo scalp massager and the product itself is great as described. I had an issue with the type of product. The customer support is exceptional and very responsive and happy with the sup... Zobacz więcej

Oceniono na 5 z 5

Excellent product! The Breo iDream 5S head, neck, and eye massager is the perfect way to relax after a long workday. If you are looking for something to help you unwind and relieve stress, this is a... Zobacz więcej

Reakcja na opinię

Oceniono na 1 z 5

I bought a Breo Neck D5 Neck Massager for $380 SD while in transit at Singapore Airport, between two long haul flights. It worked a few times then stopped. Having raised this with Breo Singapore, they... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Sklep z produktami dla zdrowia i urody
  2. Platforma sprzedażowa online

O Breo

Napisane przez firmę

Shop N5 mini Shop head massagers Shop eye massagers Shop neck massagers Shop scalp massagers Use code 23BFCM to get 25% off sitewide at Breo

About Breo

Breo is a brand founded in 2000, specializing in portable massagers for 23 years with more than 200 direct-sale stores in over 50 countries globally. Breo and its subsidiaries have a total of 769 domestic and foreign patents throughout the company development over the past 23 years. Breo launch new models and innovative concepts frequently with international design awards like Red Dot, Good Design Award, and IF design award, etc. Breo was listed in SSE-STAR market in July of 2021, as the first smart portable massager company.

Free 48-hour shipping on all US orders; 30-day money back guarantee; 1-year warranty; superior customer support.


Dane kontaktowe

4,2

Dobra

Wynik TrustScore: 4 na 5

132 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Odpowiada na 100% z negatywnych recenzji

Zwykle odpowiada w ciągu 2 tygodni

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 1 z 5

Terrible product - worse customer service

I’m shocked to see any positive reviews here. The company states a 30 day return policy, but you have to dig into it to see that actually you only have 7 days from delivery to return the product. After that, you bear the burden of shipping costs. Then, when you reach out to the company for an RMA, they start to do that thing of “what if we gave you $50 and you kept it? Oh, no? Well, what if we gave you $95 and you kept it?“ When you say no to all that, then you finally receive the address to return it to. However, this return comes with a bunch of “requirements“: send the company the tracking number when you ship it, if the box shows any kind of damage incur a $30 packaging fee, ensure the product is completely clean or they reserve the right to reject the return, and then – this one was the funniest part – follow up with them after the package is delivered back to them to remind them to refund you! Absolute scam customer service… in addition to the product itself is terrible. My daughter and I both tried it and felt almost nothing. I really do not understand anybody giving this a positive review and strongly recommend against buying it with any notion that you can return it.

27 sierpnia 2025
Opinia niezależna
Logo Breo

Odpowiedź od Breo

Dear Lauren,

Thank you for sharing your feedback with us. We are truly sorry to hear about your experience and regret that our product did not meet your expectations.

Regarding our return policy, it is stated clearly on our website that returns are eligible for free return shipping within 7 days of delivery. Since your return request was made beyond this period, we informed you that return shipping costs would need to be covered by the customer.

As for the alternative offers, our intention was not to inconvenience you but to provide options that might save you time and effort — allowing you to keep the product and still receive a partial refund instead of going through the return process.

We understand this experience has been frustrating for you and will review how we can make our policies clearer and our service smoother for future customers. Once your return arrives and passes inspection, your refund will be processed promptly.

Thank you for your patience and for sharing your concerns — they help us improve.

Best regards,
Breo Customer Support Team

Oceniono na 5 z 5

Great customer service

Great customer service

21 sierpnia 2025
Opinia niezależna
Logo Breo

Odpowiedź od Breo

Thank you for your feedback. We hope you continue to enjoy the benefits of the product. If you have any questions or need further assistance, please don't hesitate to contact us!

Oceniono na 5 z 5

Great product and customer service!

19 sierpnia 2025
Opinia niezależna
Logo Breo

Odpowiedź od Breo

Thank you for your feedback. We hope you continue to enjoy the benefits of the product. If you have any questions or need further assistance, please don't hesitate to contact us!

Oceniono na 5 z 5

good product nice service.

1 sierpnia 2025
Opinia niezależna
Logo Breo

Odpowiedź od Breo

Thank you for your feedback. We hope you continue to enjoy the benefits of the product. If you have any questions or need further assistance, please don't hesitate to contact us!

Oceniono na 5 z 5

Customer service is responsive and professional

Customer service is responsive and professional. Unfortunately the product didn't work well for me due to scalp sensitivity but customer service was able offer a refund. Highly recommend this company since they have confidence in thier product and stand behind thier refund policies.

30 lipca 2025
Opinia niezależna
Logo Breo

Odpowiedź od Breo

Thank you so much for your kind words and recommendation! 🌟
We’re sorry to hear the product didn’t fully meet your needs, but we’re very glad our customer service could provide you with a positive experience. Your feedback truly motivates us to keep improving both our products and support. 💙

Oceniono na 5 z 5

Scalp treatment as at a salon, but in the comfort of my own home

I’ve been using the Breo LumiHeal Pro for just over 2 weeks now, and I’m genuinely surprised by how much I enjoy it. I originally bought it to support hair regrowth after struggling with telogen effluvium, and I’m already noticing small but encouraging improvements.

What I love most is how versatile it is. The device is fully waterproof, so I can comfortably use it in the shower to massage in shampoo, rosemary oil, or scalp serum — it truly feels like a salon-quality scalp treatment at home. The design is sleek, feels high-quality, and is comfortable to hold. It’s also cordless, easy to charge, and very convenient to use daily.

The massaging heads are soft yet firm enough to really stimulate the scalp. I’ve been using it for 10–15 minutes each day while watching TV, and it’s become a relaxing part of my evening routine. I didn’t expect it, but it also helps relieve scalp tension and headaches — a bonus I really appreciate.

The FDA-grade red light laser therapy is a separate step in my routine that I use before bed. It’s gentle and calming, and I love the ritual of it — it feels like I’m actively investing in my hair health.

I’d definitely recommend this to anyone looking to improve scalp health, boost absorption of hair serums, or gently encourage regrowth. Excited to keep using it and see continued progress over the next few months!

25 lipca 2025
Opinia niezależna
Logo Breo

Odpowiedź od Breo

Thank you so much for sharing your detailed experience with the LumiHeal Pro! 🌟
We’re thrilled to hear that it’s become such a positive part of your daily routine — from supporting scalp health and hair regrowth, to offering relaxation and even easing tension. It’s wonderful to know you’re enjoying both the massage and the red light therapy features.

Your feedback means a lot to us and will surely help others who are considering their own scalp care journey. We look forward to being part of your continued progress! 💙

Oceniono na 5 z 5

I have recently purchase Breo S3 Scalp…

I have recently purchase Breo S3 Scalp Massager Comb, it does feels very relaxing. My sister brought the same one. Love it highly recommend.

12 lipca 2025
Opinia niezależna
Logo Breo

Odpowiedź od Breo

Thank you for your feedback. We hope you continue to enjoy the benefits of the product. If you have any questions or need further assistance, please don't hesitate to contact us!

Oceniono na 5 z 5

Breo Premium Massager

The compression gradually get stronger so it more relaxing, just 10 minutes using this helps me sleep better.

8 lipca 2025
Opinia niezależna
Logo Breo

Odpowiedź od Breo

Thank you for your feedback. We hope you continue to enjoy the benefits of the product. If you have any questions or need further assistance, please don't hesitate to contact us!

Oceniono na 5 z 5

Great company and product

We have been purchasing the iDream 3 Head Massager for years and are very happy with its performance and reliability. Great product!

7 lipca 2025
Opinia niezależna
Logo Breo

Odpowiedź od Breo

Thank you for your feedback. We hope you continue to enjoy the benefits of the product. If you have any questions or need further assistance, please don't hesitate to contact us!

Oceniono na 5 z 5

⭐⭐⭐⭐⭐ 5/5

⭐⭐⭐⭐⭐ 5/5 – Great for Hand Pain and Daily Relaxation!
I’ve been using the Breo iPalm 520e for a little over a month now, and it’s honestly been a game changer for my hands. I type all day for work, and by the end of the day, my fingers and palms usually feel stiff and sore. This device has become part of my evening wind-down routine.

What I love:

The air pressure massage feels amazing—almost like a rhythmic squeeze and release that really loosens up tension.

The heat function is super soothing, especially on cold mornings or when my joints feel tight.

It's very easy to use. Just slip your hand in, press a button, and relax.

It’s also cordless, which I love. I just charge it every few days and keep it on my coffee table.

I like that you can adjust the intensity—when I started, I stuck with the lowest setting because the pressure was stronger than I expected. But now I use the medium one and it’s perfect.

A couple of small things:

There’s no display showing what pressure or heat level you’re on, which would be nice.

You do have to reposition your hand sometimes to get the pressure in the right spots, especially if you have smaller hands like mine.

But overall, this thing really works. My hands feel more relaxed and less achy. I even notice that I sleep better after using it. Totally worth the money if you deal with hand pain, arthritis, or just want a really good hand massage at home.

Would absolutely recommend it!

2 lipca 2025
Opinia niezależna
Logo Breo

Odpowiedź od Breo

Thank you for your feedback. We hope you continue to enjoy the benefits of the product. If you have any questions or need further assistance, please don't hesitate to contact us!

Oceniono na 5 z 5

Great Customer Service Support

Although the scalp massager didn’t work for me, the customer service was excellent! Working with me to address any and all issues. I appreciate their promptness and attentiveness to the situation.

20 czerwca 2025
Opinia niezależna
Logo Breo

Odpowiedź od Breo

Thank you for your feedback. We hope you continue to enjoy the benefits of the product. If you have any questions or need further assistance, please don't hesitate to contact us!

Oceniono na 5 z 5

Excellent customer services and good…

Excellent customer services and good product! Easy to use and effective!

3 czerwca 2025
Opinia niezależna
Logo Breo

Odpowiedź od Breo

Thank you so much for your kind words and support! We’re thrilled to hear that you’re happy with our product and service.

Oceniono na 1 z 5

It is hurts and it is loud

It's painful and very loud, making it far from relaxing. I reached out to the company for a return slip, but they keep responding with discount offers instead. Now they say I have to wait three weeks for the return slip. Since the return policy is only 30 days, that would mean I'd miss the deadline to get my refund. This company feels like a scam!

1 czerwca 2025
Opinia niezależna
Logo Breo

Odpowiedź od Breo

We’re truly sorry to hear about your experience and the inconvenience caused. Our team has already responded to your message and offered an alternative after-sales solution, but we have not yet received a reply from you. Please rest assured that we are committed to resolving this matter for you and will continue to reach out to assist you further.

Oceniono na 5 z 5

Good Policy

While the product didn’t quite work out for my needs, I was genuinely impressed by how Breo handled the return. Their customer service was quick, understanding, and made the return process super easy — no hassle, no fees. It’s rare to find a company that stands by its customers even when things don’t go perfectly. I really appreciate that and would consider buying from them again based on the experience alone.

26 maja 2025
Opinia niezależna
Logo Breo

Odpowiedź od Breo

Thank you so much for your kind words and support! We’re thrilled to hear that you’re happy with our product and service.

Oceniono na 2 z 5

What is the app in UK please

What is the app in UK please. I can't find it

21 czerwca 2024
Opinia niezależna
Logo Breo

Odpowiedź od Breo

Thank you for your feedback, and we're sorry for any confusion caused.

Due to platform limitations, we’re unable to provide a direct download link here. Could you please contact us at support@breocare.com? Our team will be happy to assist you with the correct app and any other questions you may have.

We appreciate your understanding and look forward to helping you!

Oceniono na 5 z 5

The head / helmet massager is a cool…

The head / helmet massager is a cool product that helps me relax and soothe aching muscles in my head and forehead. The Customer Service was very helpful. The piece is easy to use and stores nicely in my closet. Hi recommend the Breo iDream 5S if you are looking for some calming and relief from head tension.

2 maja 2025
Opinia niezależna
Logo Breo

Odpowiedź od Breo

Thank you for your feedback. We hope you continue to enjoy the benefits of the product. If you have any questions or need further assistance, please don't hesitate to contact us!

Oceniono na 5 z 5

Great quality massager brush

This is a great brush to help with relaxation. It is well made and sturdy. Customer service was prompt in their communication.

21 kwietnia 2025
Opinia niezależna
Logo Breo

Odpowiedź od Breo

Thank you so much for your kind words and support! We’re thrilled to hear that you’re happy with our product and service.

Oceniono na 5 z 5

Great product! Great customer service!

The Breo scalp massager works wonderfully. Customer service is very helpful and responsive! They worked very quickly to resolve my issue and I highly recommend their service and products.

16 kwietnia 2025
Opinia niezależna
Logo Breo

Odpowiedź od Breo

We truly appreciate your feedback! It’s our pleasure to assist you, and we look forward to serving you again in the future.

Oceniono na 5 z 5

Breo IDream 5S Head Massager

I ordered the Breo IDream 5S Head Massager (the one that looks like a helmet). The delivery was super quick. The item came well packed and everything had a luxury feel.

The helmet itself is a very well made product.

I charged it for a few hours before I used it. I downloaded the Breo App and was able to connect this to the massager. In the app, you can control the amount of pressure and heat etc

The massager is quite quiet (can’t be heard in the next room). It has an adjustable piece at the back so you can make it looser or tighter.

15 kwietnia 2025
Opinia niezależna
Logo Breo

Odpowiedź od Breo

That's great to hear! We're glad you're feeling good with our product.
If there's anything more we can do to enhance your experience, please don't hesitate to reach out.

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.

Dowiedz się więcej o innych rodzajach recenzji.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

Dowiedz się więcej o procesie recenzji Trustpilot.

Oto 8 wskazówek jak napisać świetną recenzję.

Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.

Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

Dowiedz się więcej