Great selection of glassware at very reasonable prices. Well packaged and delivered promptly.
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Recently purchased some crystal highball glasses from this company and was so impressed with there service I wanted to leave them a review, something I don’t normally do , The glasses arrived prompt... Zobacz więcej
Exquisite glassware and fast delivery (bought on the .EU site with no additional charges). The 1910 coupes are really stunning but the gold rim finish was rather poor, with bits worn off and a purple... Zobacz więcej
The glasses are beautiful and all I hoped for. Sadly a gin ballon arrived with a shattered stem eventhough they were very well packed and padded. I emailed Urban who got back to me almost immeadiatl... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Informacje przekazane przez różne źródła zewnętrzne
Premhttps://s3-eu-west-1.amazonaws.com/tpd/logos/5a2ff8cab894c9021446e92c/0x0.png?cache-bust=1582199619160ium glassware and barware designed by Urban Bar. B2B Branding and Bespoke Design services available to the UK and Europe.
Dane kontaktowe
The Glasshouse, Highfields Business Park, SG8 5JT, Kneesworth, Zjednoczone Królestwo
- 01763244473
- admin@urbanbar.com
- urbanbar.com
4,7
Doskonała
1 tys. recenzji
Odpowiada na 100% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 24 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
The glasses are beautiful and all I…
The glasses are beautiful and all I hoped for. Sadly a gin ballon arrived with a shattered stem eventhough they were very well packed and padded. I emailed Urban who got back to me almost immeadiatly and offered replacement or a refund, I opted for a replacement that arrived within a couple of days.
With my experience I cannot fault them as a company and as a final comment the 1910 range are amazing, especially the stemmed beer glass.
I will be using Urban again.
18 sierpnia 2025
Odpowiedź od Urban Bar
Thank you so much for your feedback. We're very pleased to hear that you have received the quality of customer service that we always strive to provide.
Beautiful glasses and great customer support!!!
The glasses were very well packed and arrived safely. Urban bar glasses have some of the best designs in the cocktail world imo. Had a great experience with the Urban bar customer support over a minor issue. Would highly recommend buying from them!
18 sierpnia 2025
Odpowiedź od Urban Bar
We're very pleased to hear that you are happy with our products and customer service. It is something that we pride ourselves on, so your feedback is much appreciated.
Ginza tall highball glasses
I love these glasses, great quality, thin rimmed but a good weight to the glass. They look classy and are lovely to drink out of, good price too!
18 sierpnia 2025
Odpowiedź od Urban Bar
This is great to hear, thank you so much for your feedback. We pride ourselves on the quality of our products and love to hear about our customers enjoying them.
Great website site
Great website site , easy to find what I was looking for and a great selection and prices. A +
11 sierpnia 2025
Odpowiedź od Urban Bar
Thank you for your feedback regarding our website, always good to hear. We hope you enjoyed your purchase too.
Delivery shipped and delivered with speed and care
Delivery shipped and delivered with extreme speed,the item was well protected by bubble wraps all around it.Great
7 sierpnia 2025
I’d been looking for some tuah glasses…
I’d been looking for some tuah glasses for a while, saw them on the Urban Bar site for a very reasonable price and ordered them. The dispatch was very prompt and the glasses were with me in a couple of days.
4 sierpnia 2025
Great quality
Great quality. Even though some of the glasses arrived broken the customer service was impecable and made the refund inmediately.
25 lipca 2025
I haven’t received my parcel yet,I was…
I haven’t received my parcel yet,I was told it would be arriving by Tuesday
25 lipca 2025
Odpowiedź od Urban Bar
Hi Ruairi, please accept our apologies that your order has not been delivered. I can see from the tracking that it left our warehouse last Friday, from the Fedex tracking it shows multiple delivery attempts have been made, and the last update this morning shows business is closed. You should be receiving all of these updates as your email is linked to the delivery. It is currently showing as expected to be delivered on Monday. We will speak with Fedex to confirm if there has been any issues and email you directly. Apologies again for any inconvenience.
A Beautiful & Stylish Gift
Simple ordering process, several options for delivery and payment and you can even have your bar ware personalized with their engraving service.
14 lipca 2025
Very good
Great support- an item was out of stock, the person who contacted me was very polite, provided great replacement options and the order was shipped with almost no delays. The only negative for me is shipping costs.
23 lipca 2025
Mixing glass I ordered has defects
Mixing glass I ordered has defects.
Support doesn’t respond to my emails
17 lipca 2025
Odpowiedź od Urban Bar
Hi Rostyslav, thank you for your message. I have checked our system and cannot see any message received from you. I have now sent you a message directly from our website requesting more information. Apologies if your message has been lost in our system. We would never intentionally ignore a customer email.
Great product
Great product, very promptly delivered. Small billing question dealt with quickly and without delay.
8 lipca 2025
Superb Bar Ware supplier for those of us living in the EU
I am setting up two cocktail bars at my house in France and have received excellent service from Urban Bar. The quality of their glass wear (particularly the Calabrese designs) is fantastic and they also stock a wide variety of Cocktail Kingdom (the US go to Barware supplier) products which has avoided the shipping and large customs costs in buying something from the US. They have a separate EU website which also avoids the post Brexit issues arising from buying from the UK. Customer service is excellent (thank you Sophie Weston) and the icing on the cake was the Mid Century Modern Italian cocktail bar table which was a perfect addition to the house. I recommend them highly
15 lipca 2025
Opinia niezależna
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
Dowiedz się więcej o innych rodzajach recenzji.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.