Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Great company, fast response time. Always received my claim reimbursement within a week of sending in receipts, highly recommended this company. So easy to work with and it’s all online.

Oceniono na 5 z 5

These people couldn't have been more helpful and nice. I am so glad I purchased this insurance than through Peloton. Upsie was great, never complained when the bottom bracket on my ebike+ broke, and... Zobacz więcej

Oceniono na 5 z 5

My experience with a recent claim I put in was great. The company showed sympathy to my issue and that felt real good to hear and it was much appreciated. The timeframe and service that was given to m... Zobacz więcej

Oceniono na 1 z 5

I would call this a bait and switch scam. I never would have wasted my money after going with 2 plans for 4 years each, if I had known that the monthly premium would jump as much as 300% mid stream!!... Zobacz więcej

Informacje dotyczące firmy

  1. Firma ubezpieczeniowa

Napisane przez firmę

Upsie offers warranties for all of your electronic devices and appliances. We have the same great coverage as retailers, but at prices that are up to 70% lower! Upsie was created for consumers and we are dedicated to making your warranty experience positive and hassle-free. We always tell you exactly what your warranty covers before you buy and store your receipt in our system so making a claim to our 24/7/365 claims line is quick and easy.


Dane kontaktowe

4,2

Dobra

Wynik TrustScore: 4 na 5

1 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Nie odpowiedziano na negatywne recenzje

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

It was easy to find the warranty that I…

It was easy to find the warranty that I needed. The only thing that would have been more helpful is links for information on serial number locations for some electronics. I.e, I have the Oculus VR system. The SN was not intuitively found. Had to google the info. This could be helpful for the items that are most frequently purchased and put under warranty.

30 grudnia 2022
Oceniono na 1 z 5

Honor your warranties

Honor your warranties. If you say you will give a warranty on something and the customer calls you on the warranty and then you back out and backpedal and come up with nonsense on why you cannot do the warranty that is why I cannot do business with a corrupt company.

16 grudnia 2022
Opinia niezależna
Oceniono na 1 z 5

Warrenties canceled on 2 devices…

Warrenties canceled on 2 devices without any notification or reason. Upsie is a scam.

13 grudnia 2022
Opinia niezależna
Logo Upsie

Odpowiedź od Upsie

Hi Ryan - Thanks for taking the time to leave this review. We looked up the cancelation of your plan and an email was sent to you in 2021 detailing why the plan was being cancelled. The other 3 plans have not been canceled, only one of those has been activated recently with a phone that was purchased over a year later. That is why we reached out to you and asked if the wrong receipt was uploaded or if you would like to cancel it and re-purchase the plan for your new phone . Please continue your conversation with our team so we can assist you with this. Thanks! Team Upsie

Oceniono na 1 z 5

INSANE wait times,

INSANE wait times. Just go to a diff company if you value your time at all. Pathetic.

Edit: your automatic responses don't help. F this company

6 grudnia 2022
Opinia niezależna
Logo Upsie

Odpowiedź od Upsie

Hi There - Can you please send us an email to info@upsie.com with your account email and policy number so we can help and look into this for you? Thanks! Team Upsie

Oceniono na 2 z 5

I don't know why buying insurance has…

I don't know why buying insurance has to take so longs. 3 days in, two days of sending my proofs in.. Still nothing. I have to question if making a claim will be even more difficult than buying their policy!

9 grudnia 2022
Logo Upsie

Odpowiedź od Upsie

Hi Monika - Thanks for taking the time to leave feedback. We're very sorry for your frustration. We never heard back from you when we responded to your email, we will send that note again. Thanks, Team Upsie

Oceniono na 2 z 5

very hard to upload proof of purchase

very hard to upload proof of purchase. keept getting message that something went wrong. had to cancel warrenty

30 listopada 2022
Logo Upsie

Odpowiedź od Upsie

Hi There - Thanks for taking the time to leave feedback. We're very sorry you were having issues uploading the receipt. In the future, please reach out to info@upsie.com if you are having any problems so we can help you out and activate on your behalf. Thanks, Team Upsie

Oceniono na 4 z 5

So far so good

So far so good, my only issue so far is I buy a lot online and they don't give you a traditional receipt, Ebay for example because it's receipts of their vendors who use Usernames make it more difficult, but you guys should know this, but I'm having and issues with you guys about proper receipts, my takes is, you guys need to know how receipts are distributed instead of harassing the customer about them, we only give you what we get, you want a date or experience, well don't remember exactly but do have the emails...

1 marca 2022
Logo Upsie

Odpowiedź od Upsie

Hi there - We ask for a receipt with this information because our insurance partner requires the receipt to show specific information such as the purchase date, the price before tax and discounts, etc. that matches the information inputted to our warranty plans during activation. Unfortunately our insurance partner makes it so we cannot protect a device without a receipt. If you have a specific plan you need assistance on, please email us at info@upsie.com with your warranty ID and the receipt you have and we can help review it. Thanks, Team Upsie

Oceniono na 1 z 5

Upsie is falsely advertising on their site

Upsie has decided not to uphold their claims of coverage from their own website, they will hide behind the fine print, but will still falsely advertise right on their site. Upsie falsely claims “Upsie offers coverage on bundled controllers, but additional controllers can be covered a la carte, as well. That’s right, Upsie offers separate, shockingly affordable video game controller extended coverage...Uspie’s controller warranties also protect against accidental damage, including drops and liquid spills.” This is why I choose them, but had both of bundled controllers break and they will not cover either. Poor customer service as well, I asked to speak with the manager to have her explain why they advertise and charge for one thing and then don’t uphold their word. She simply said that I had already misspoke about one remote, so no coverage on the other. Very disappointing company, might look at making a complaint with the BBB. Got my son a Xbox Series X for Christmas, can’t wait to purchase Microsoft Complete coverage instead.

22 listopada 2022
Opinia niezależna
Oceniono na 1 z 5

What a scam.

I fell for their marketing and bought several plans through the years. I had to file my first warranty claim. First, forget thinking that this is a 100% in-app experience. After filing a claim” online,” they are supposed to give you a phone call. Power failure and broken controller buttons are both fully covered. No phone call. Finally, after a week, I called them to be immediately informed that their system was down. Finally, after 20 minutes on the phone, the agent stated he would call me back in 10 minutes Five hours later, I got a phone call late at night when I was in bed. At this point, I am frustrated enough to leave a review of my experience. In this day and age, people expect to be able to complete simple steps to file a claim and be screened and have a simple facilitation for a repair. I should have stuck with a significant brand name.

The next day I contacted the company again. They had no idea who I was.

15 listopada 2022
Opinia niezależna
Oceniono na 1 z 5

Upsie sucks!

Three weeks ago the washer in my rental went kaput, and I wanted to get it fixed for my tenant ASAP. I sighed a relief—after all, I had Upsie coverage on the unit and the last time I went through them, it was smooth sailing to get my dryer repaired…right?

WRONG!

The appliance repair they set me up with SUCKED! The day before my appointment, the repair place called and told me they were overbooked and they couldn’t get anyone for THREE WHOLE WEEKS!

…what the…

So I called Upsie again to get someone else out to fix my unit. Of course, I had to jump through hoops to get the previous order canceled…but even after I did cancel, the Upsie rep told me it wasn’t…

…BUT he would call me and help me set up another appointment in a day or so when the cancellation went through.

Well, THREE WEEKS LATER…still nothing. No call, no contact.

Upsie sucks big time. They’re a big joke! I still have a year left on my warranty…but they’re a huge waste of time and money…since I ended up having to pay for my own repair!

I’d like a full refund for my Upsie coverage, please.

13 października 2022
Opinia niezależna

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.

Dowiedz się więcej o innych rodzajach recenzji.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

Dowiedz się więcej o procesie recenzji Trustpilot.

Oto 8 wskazówek jak napisać świetną recenzję.

Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.

Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

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