UplightRentals.com Recenzje 

72
•
Wynik TrustScore: 4.5 na 5

4,7

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Very easy logistics. The lights worked great and really added to our event. Return was smooth and the team was super flexible with a last minute schedule change!

Oceniono na 5 z 5

Fast replies to my emails with questions when deciding on the light count. Willing to work with me on selecting the best light for my venue setup and factored in wired and wireless options. Timely ema... Zobacz więcej

Oceniono na 4 z 5

I emailed customer support prior to renting and they were quick to respond, even after hours on a weekday. The items arrived in great condition with ample packing material and clear instructions on us... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Uplight Rentals provided the ideal lighting for our outdoor wedding. I asked for their advice and they gave me several solutions to choose from. Their advice included diagrams. When the lights were de... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Agencja wynajmu sprzętu

Napisane przez firmę

Welcome to UplightRentals.com! We're an event lighting rental company that provides lighting rentals for your wedding or event. We want to make your wedding lighting & decor process simple and smooth. Located in Grand Rapids, Michigan, we ship to customers in the lower 48 states and provide in-person pickups & returns to local West Michigan customers. We serve both event professionals and DIYers with high-quality lighting equipment.


Dane kontaktowe

4,7

Doskonała

Wynik TrustScore: 4.5 na 5

72 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,7

Wszystkie recenzje

(72)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 7

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Uplight Rentals provided the perfect solution

Uplight Rentals provided the ideal lighting for our outdoor wedding. I asked for their advice and they gave me several solutions to choose from. Their advice included diagrams. When the lights were delivered we easily followed the plan we decided on. Their experience made it possible to hang and light the tent with confidence. We are happy we found this company.

6 października 2024
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Odpowiedź od UplightRentals.com

Thank you for your thoughtful review! We're so happy we could help bring your outdoor wedding vision to life. Providing guidance and making setup as easy as possible is what we strive for, and it’s wonderful to hear that our diagrams and advice made a difference. Wishing you all the best, and we’d love to help with any future events!

Oceniono na 4 z 5

Very easy but some batteries are loosing charge retention

I emailed customer support prior to renting and they were quick to respond, even after hours on a weekday. The items arrived in great condition with ample packing material and clear instructions on use and repacking. The uplights were easy to use and change. The only reason I deducted a star is the batteries in some of my lights lasted 6ish hours. We fully charged the lights the day before my event, had the lights on for around an hour during set up, then turned them off until 4pm. By 10pm, 20% of the lights had turned themselves off due to low battery. I would expect longer than 6ish hours of use for wireless lights.

24 sierpnia 2024
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Odpowiedź od UplightRentals.com

Thanks for taking the time to leave a helpful review. We're thrilled to hear that our customer support and the quality of our items met your expectations. We apologize for the issue you experienced with the battery life of some of the uplights. Your feedback is incredibly valuable, and we're actively testing and verifying our lights to ensure they meet the high standards our customers expect. We're also working on updating our inventory to provide even longer-lasting performance.

Oceniono na 2 z 5

Upon opening the box

Upon opening the box, one of the lights was broken and the stand did not work. Additionally, three out of the 10 that I had when plugged into the wall did not remain a steady color and were flashing the whole time. I’m an event planner so I’m aware of how to use the park and could not get it to, Steady on the proper setting

7 maja 2024
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Odpowiedź od UplightRentals.com

Thank you for sharing your feedback. We're truly sorry to hear about the issues you encountered with the lights. It appears the product was damaged during shipping, and we understand how frustrating that must have been when opening. We take quality seriously and did our best to address your concerns promptly by refunding your order and keeping you informed throughout the process. We appreciate your understanding and patience, and we hope to see you around for another rental soon.

Oceniono na 5 z 5

Great company, would recommend!

I had a great experience with uplight rentals. Everything went so smoothly and it was such an easy process to return. I rented some of the outdoor string lights and they were great quality as well. Couldn’t have been more pleased.

22 kwietnia 2024
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Odpowiedź od UplightRentals.com

Thank you for sharing your amazing experience with us!

Oceniono na 5 z 5

UpLights looked amazing

UpLights looked amazing! Totally changed the look of our office party. Lucas was also very responsive in helping me figure out what kind of light and the right amount of lights to order.

24 stycznia 2024
Oceniono na 5 z 5

One of the easiest rentals I've ever done

This was one of the easiest rentals I've ever done. I received them on time, with clear instructions for how to package them back up, return label AND tape included (loved this), and send them back for return. Would recommend to anyone who needs lights for an event! Lights looked elegant and added a great sense of *magic* to our Winter Wonderland Corporate Christmas Party. Thank you!

29 listopada 2023
Oceniono na 5 z 5

So pleased!!!

Personable customer service and quick responses were very appreciated. The lights were beautiful on my wedding day. It was worth every cent!

14 października 2023
Oceniono na 5 z 5

Uplight Rentals is a great!!

Uplight Rentals is a great company to work with. I contacted Lucas at Uplight Rentals last minute, he said no problem and shipped the lights out to me right away. They came with extra cords, zip ties and everything we needed to put them up. The lights looked amazing and made our party a big success. We boxed them back up in the box he provided with a pre-printed label and even packing tape. It couldn't have been better or easier. Thank you Lucas.

8 września 2023
Oceniono na 5 z 5

Super easy!

Super easy to rent, the lights were easy to use and the communication was fantastic. Will definitely rent here again!!

14 lipca 2023
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Odpowiedź od UplightRentals.com

Thanks for sharing your experience! We're glad to hear the rental process was smooth!

Oceniono na 5 z 5

A++++

Communication, friendliness, delivery punctuality, quality of lights. A+++ across the board. We highly recommend UplightRentals!!

17 czerwca 2023
Opinia niezależna
Oceniono na 4 z 5

The lights were great

The lights were great! The shipping back was great! I would be mindful to have lights arrive a day before you need set up. This was my fault for not getting them sooner but I was able to get some lights up and they looked fantastic!

10 czerwca 2023
Oceniono na 5 z 5

It’s amazing what lighting can do for…

It’s amazing what lighting can do for an event. If you want to take it to the next level but not purchase all of that equipment, UplightRentals just sends it to you and then gives you information to send it back when the event is over. It’s a win-win. We will definitely use them again. And customer service was top notch.

29 kwietnia 2023
Oceniono na 5 z 5

It was so easy

It was so easy. We set up the lights by selecting what color we wanted and pointed them at the wall. I brought more ambiance to the room. They came on time in boxes that were packed with foam. It was easy to put back in the boxes. They came with everything needed to ship back. I really enjoyed using this service!

5 kwietnia 2023
Oceniono na 5 z 5

Easy and efficient

Easy and efficient! I also had a few questions throughout the process, and would always receive a response within the hour. Will definitely use again for all my up lighting needs.

25 lutego 2023

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