We equipped our brand new boat with running rigging from upffront/Kohlhoff. It was such a pleasure to work together with Calanach. He really knows his job and provided us with very professional advice... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I was seeking a rare-sized set of turnbuckles for the port and starboard staysail stays on my Ta Shing Baba 35, and was happy to discover help from Upffront. Lauren and Aleena could not have been... Zobacz więcej
Reakcja na opinię
Bonjour 9 jours pour un colis de quelques grammes qui était en stock. Entre le 27 juin et le 3 juillet date du bon de livraison zéro infos. Entre le 3 et le 10 colissimo a pris 48 h et vous 4 jours.... Zobacz więcej
The delivery took longer than expected, but it was not hurry for me, so it is fine. The team at Upffront was in contact with me all the time explaining that they have not received the part fr... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
Our vision is simple: To make buying performance sailing hardware and rigging systems safer and easier by offering the best end-to end experience, through a website you love to use.
Dane kontaktowe
4,0
Dobra
213 recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Everything went as expected and…
Everything went as expected and promised. Good information during the delivery process.
23 stycznia 2023
Odpowiedź od Upffront.com
Hello Jukka, thank you for leaving us a review! Our team works hard to provide you with as much information about your delivery as they can, so it’s great to see that reflected in your review.
Being well informed constantly.
16 stycznia 2023
Odpowiedź od Upffront.com
Hello Christian, thank you for leaving us a review! Our team work hard to provide excellent service, so it’s great to see that reflected in your review.
My point of referen
My point of reference - Aleena Selestine - has been perfect.
Always precise, timely and supportive
20 stycznia 2023
Odpowiedź od Upffront.com
Hello Antonio, thank you for the kind words! Our team works hard to provide excellent service, so it’s great to see that reflected in your review. Hope we can be of help again soon!
Odpowiedź od Upffront.com
Hello Alessio, Thank you for leaving us a review. 🙂 We really appreciate your opinion. Hope we can help again in the future.
Odpowiedź od Upffront.com
Hello Eldar, thank you for taking the time to leave us a 5 star review!
Parcel undelivered after almost 1 month
Shipment did not reach destination due to unknown reasons, never left the shipping country and was sent back to sender. Upfront got it back one week ago and never informed us.
9 stycznia 2023
Odpowiedź od Upffront.com
Hi Fred, Thank you for taking the time to leave a review and I'm sorry to hear this. One of the team will be looking into this for you and we again are really sorry and if you have any other questions or concerns, please don't hesitate to reach out to us.
waiting too long
goods take 2 weeks to arrive in stock, name displayed in the mail support@uppfront is "False". why False?
4 grudnia 2022
Odpowiedź od Upffront.com
Thank you for your review, Gilberto. We're sorry for goods taking 2 weeks to arrive in stock. We buy from multiple stock holders across Europe – making available full parts lists from all manufacturers. When we lack speed, we hope to make up for this with product selection and service.
All prices are displayed with VAT – please could you send a screenshot as an example of what you have seen so we can investigate this further.
E-mail display name – thanks for the feedback we will investigate and fix this.
Our team is constantly working to improve the user experience and we appreciate your feedback. It will help us make the necessary improvements.
Thank you again for choosing Upffront and we hope you'll give us another chance in the future.
😁😁👍🏼😁😁😁😁😁😁
20 grudnia 2022
Odpowiedź od Upffront.com
Hello Itai, thank you for taking the time to leave us a 5 star review!
Good communication and updates on the…
Good communication and updates on the slightly longer delivery time.
9 grudnia 2022
Odpowiedź od Upffront.com
Hello Bernard, thank you for the kind words! Our team works hard to provide excellent service, so it’s great to see that reflected in your review. Hope we can be of help again soon!
Web shop was not the most intuitive, but right goods were delivered
Web shop was not the most intuitive to manage the addons that there was needed. There would be room for improvement.
Goods were correct, points from that. Also the inhouse comminication about order status was great!
Delivery was not perfect since there was two different operators and seems like they did not have seamless integration, because once goods were at my local pick up point I did not have email or sms message about arrival of goods.
18 grudnia 2022
Odpowiedź od Upffront.com
Thank you for your review, Mikko. We're sorry to hear that our web shop was not as intuitive as you would have liked and that you experienced some delivery issues. Our team is constantly working to improve the user experience and we appreciate your feedback. It will help us make the necessary improvements.
Thank you again for choosing Upffront and we hope you'll give us another chance in the future.
I give them five stars
I give them five stars! Really very good advice, very competent and also - and this has become very rare today - with a lot of joy and friendliness at work.
This shop will definitely become one of my favourites.
16 grudnia 2022
Opinia niezależna
Odpowiedź od Upffront.com
Hello Stephan, thank you for the kind words! Our team works hard to provide excellent service, so it’s great to see that reflected in your review. Hope we can be of help again soon!
Odpowiedź od Upffront.com
Hi Piazza, Thank you for taking the time to leave a review. I'm sorry to hear that you found our shipping times to be too long. Due to offering the best Black Friday pricing we had an exceptional volume of orders and being around the Christmas period postage can be a little slower. We again are really sorry and if you have any other questions or concerns, please don't hesitate to reach out to us.
sailing hardware product from France
Despite product was not in stock, managed to get it quickly onboard, then delivered also quickly abroad. I came back with a second buy, as I was fully satisfied.
25 listopada 2022
Odpowiedź od Upffront.com
Hello Laszlo, thank you for taking the time to leave us a great review! We really appreciate your positive comments.🙂
I have ordered many times from this…
I have ordered many times from this company, and I'm in the USA....absolutely fantastic company!
5 grudnia 2022
Odpowiedź od Upffront.com
Hello Mark, thank you for the kind words! Our team works hard to provide excellent service, so it’s great to see that reflected in your review. Hope we can be of help again soon!
Highly recommended
Great followup of the order, super sympathetic costumer support, objective, effective and caring.
Also fast delivery, all great.
Would give 6 but can only rate till 5 stars.
12 listopada 2022
Odpowiedź od Upffront.com
Hello Joao, thank you for the kind words! Our team work hard to provide excellent service, so it’s great to see that reflected in your review. Hope we can be of help again soon!
Guter Informationsfluss in der…
Guter Informationsfluss in der Beschaffungsphase und schneller Versand.
15 listopada 2022
Odpowiedź od Upffront.com
Vielen Dank für Ihre Bewertung und wir hoffen, dass wir Ihnen bald wieder helfen können.
Excellent service and very informative
Excellent service and very informative. Your products arrived before the date you estimated.
31 października 2022
Odpowiedź od Upffront.com
Hello Rodney, thank you for the kind words! Our team work hard to provide excellent service, so it’s great to see that reflected in your review. Hope we can be of help again soon!
Odpowiedź od Upffront.com
Hello Tomas, thanks for leaving us a review. We're so glad you're pleased with our service. Hope we can help again in the future. 🙂
Odpowiedź od Upffront.com
Hello Miguel, Thank you for leaving us a review. 🙂 We really appreciate your opinion. Hope we can help again in the future.
Allways I have the best solution
Allways I have the best solution, and a lot of choices for what I pretend
18 września 2022
Odpowiedź od Upffront.com
Hello Luis, thank you for taking the time to leave us a review. We really appreciate your comments.
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
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Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.