Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

I usually expect online forms to be confusing, frustrating, or just plain broken, but his was surprisingly smooth. The layout was clear and every step was well explained, so I didn’t find myself secon... Zobacz więcej

Oceniono na 5 z 5

First time hearing about this update-driver service. Did the job, nothing to complain about. No unnecessary steps. Good for someone who doesn’t want to spend ages sorting official documents.

Oceniono na 5 z 5

Not bad at all. I wish they were a little clearer with what this membership has to offer, but everything was updated properly. Jane from support was sweet and efficient when I reached out, which was r... Zobacz więcej

Oceniono na 1 z 5

Yes, it's a scam for something free, do not use. I too was fooled by the website as it all seemed gov.uk based, was sceptical about the payment but in this day and age where everyone is charging for... Zobacz więcej

Informacje dotyczące firmy


Dane kontaktowe

3,6

Średnia

Wynik TrustScore: 3.5 na 5

62 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

All sorted!

License showed up in the post yesterday, just a few days after applying. Dead easy process.

19 listopada 2025
Opinia niezależna
Oceniono na 1 z 5

SCAM!

SCAM!! They charged £39.99 to update my wife’s home address, when you can do it for free on the Gov website. They make the process look like the Gov page with the green button. I called up and spoke to their services and wanted to understand what service they provide for £39.99 instead of me doing it free on the Gov website, to which she said some people find the government website “intimidating”.
This should be illegal!

17 listopada 2025
Opinia niezależna
Oceniono na 3 z 5

Surprising turnaround, but still room for improvement

Honestly, I was expecting the usual delays, but this time was surprisingly quick. I submitted everything online, and the new licence arrived just four days later, much faster than in the past. Still, the process could be clearer and communication along the way would make it feel more reliable overall.

23 października 2025
Opinia niezależna
Oceniono na 1 z 5

SCAM company

SCAM company. Pretends its the DVLA website. Got charged for a service i could do on the real government website for free. Really disappointing. How are they allowed to do a website using government logos.

11 lipca 2025
Opinia niezależna
Oceniono na 1 z 5

Total scam

Total scam. I didn't even know I'd not been to the DVLA site until a £39 payment appeared on my bank statement! They must have had a fake site that looked identical and presented NO information about additional charges etc

25 lipca 2025
Opinia niezależna
Oceniono na 1 z 5

This web site is a scam for the DVLA

I wanted to update my address with the DVLA and this website looks like it is a DVLA/ Gov website but it isn't. They will charge you £39 for a service that is free of charge with the DVLA. I have reported this to Trading Standards as it is a scam and it is deliberately misleading.
Please do not use Driver Update as the DVLA do not charge for a change of address.

15 sierpnia 2025
Opinia niezależna
Oceniono na 1 z 5

Deceptive Scam – Charged £39 for a Free DVLA Service!

Update-Driver.com is a blatant scam designed to trick users into paying £39 for a completely free DVLA service. The website appears at the top of search results, mimicking a government site, and preys on people during stressful tasks (like moving house). I realised my mistake immediately after payment and contacted customer support to cancel—but they refused, falsely claiming the transaction was "already processed." There’s no express service, no added value, and no refunds—just a dishonest scheme exploiting confusion. If you’ve been tricked, demand a refund via your bank and report them to Trading Standards. Avoid this company at all costs!

2 sierpnia 2025
Opinia niezależna
Oceniono na 1 z 5

DVLA scam site

They've set up a sponsored link and made their site look like the DVLA site to trick people into paying for a free DVLA service.

11 sierpnia 2025
Opinia niezależna
Oceniono na 1 z 5

SCAM! DO NOT USE

THIS IS A SCAM - DVLA DO NOT CHARGE FOR CHANGE OF ADDRESS!

In the midst of renewing my insurance I went to update the address on my driving license. On Google, this was the first page that appeared and as they closely imitate government webpages (the classic green button), I continued and ended up paying £39. Immediately afterwards my partner made me aware that this is a free service offered by the DVLA so I contacted Update Driver to cancel and refund.

Of course, Update Driver parred me off repeatedly. Eventually I reached out to my bank who opened an inquiry and managed to get a refund on my behalf. So if you've been scammed by this company, contact your bank!

28 lipca 2025
Opinia niezależna
Oceniono na 1 z 5

Legal scammers!

If you do a search for DVLA change of address, this site pops up. I stupidly clicked on the update online link and found myself paying £39 for something I could have done for free!

Today someone told me you don't pay for an address change so I contacted my bank who says they are powerless to stop the payment. I, like others, appear to have been mislead by a company who portrays themselves as offering a professional hassle free service.

The DVLA have instructed me to report to Trading Standards, so I would urge anyone who hasn't received a refund to do the same.

NB A LOT OF POSITIVE FEEDBACK SEEMS TO BE FROM NON VERIFIED REVIEWERS AND IT'S THEIR ONE AND ONLY REVIEW! Hmmm.

6 sierpnia 2025
Opinia niezależna
Oceniono na 1 z 5

This is a scam

This is a scam. Their website comes up first on a DVLA search. You think you are updating your details through the DVLA, but you're not. They are charging £39, when it is actually free with DVLA.

30 lipca 2025
Opinia niezależna
Oceniono na 1 z 5

Yes, it's a CON.

Yes, it's a scam for something free, do not use.
I too was fooled by the website as it all seemed gov.uk based, was sceptical about the payment but in this day and age where everyone is charging for nothing I thought the DVLA was just out to make a quick buck from us all, just like everyone else.
Please be aware and make sure you are on the correct website before handing over any payment, if you got as far as you did on this site, it's no different to the official site and costs nowt.

4 lipca 2025
Opinia niezależna

Czy to Twoja firma?

Zatwierdź swój profil, aby uzyskać dostęp do darmowych narzędzi biznesowych Trustpilot i lepiej poznawać swoich klientów.

Załóż darmowe konto

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.

Dowiedz się więcej o innych rodzajach recenzji.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

Dowiedz się więcej o procesie recenzji Trustpilot.

Oto 8 wskazówek jak napisać świetną recenzję.

Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.

Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

Dowiedz się więcej