Unity Insurance Services Recenzje 

607
Wynik TrustScore: 4.5 na 5

4,7

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Used four times for short-term minibus cover. Natalie always very helpful and quick to respond, and has suggested the most cost effective options. I don't bother to look elsewhere.

Reakcja na opinię

Oceniono na 5 z 5

Kylie was really proactive when specifying the cover we needed at renewal, so much better than just a form or invoice to renew. A time to talk properly about changes was suggested and was arranged for... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Chelsea at Unity did a great job in navigating us through a hike in insurance due to correcting property valuation. Unity understand the wider needs of Scout groups and Chelsea was able to reduce the... Zobacz więcej

Reakcja na opinię

Oceniono na 4 z 5

Have used Unity “ for ever” for scout group contents insurance but never yet had to claim. Contacted 1 month before renewal by agent and all went smoothly. Haven’t compared cover with alternative pro... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Agencja ubezpieczeniowa
  2. Pośrednik ubezpieczeniowy

Napisane przez firmę

Unity Insurance Services is a charity-owned, specialist insurance broker committed to supporting the charity sector for their insurance needs. We work closely with our clients and a wide range of insurance providers to arrange tailored insurance solutions, ensuring you find the right protection – even for the most challenging risks. Our goal is to ensure you have the right insurance in place so you’re fully protected, allowing you to focus on what matters most: achieving your charity’s goals. Whether it’s insurance for charities, youth groups, or other not-for-profit organisations, we’ve got you covered. At Unity Insurance Services, we don’t just arrange insurance; we actively support the not-for-profit sector. As part of the youth charity, the Scout Association, we Gift Aid 100% of our profits to charity, helping young people develop vital skills for life. We specialise in providing insurance for Scout groups, Girlguiding units, Boys’ Brigade Councils, charities, CICs, and other community groups. Our experienced, empathetic team offers expert advice to over 7,000 charity organisations and manages more than 10,000 policies. As a charity specialist insurance broker, we invite you to join the Unity community. Call us on 0333 0917 010, and let us help protect what matters most.


Dane kontaktowe

4,7

Doskonała

Wynik TrustScore: 4.5 na 5

607 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Odpowiada na 100% z negatywnych recenzji

Zazwyczaj odpowiada w ciągu 24 godzin

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,7

Wszystkie recenzje

(607)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 143

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 1 z 5

I have asked for a quote over a week…

I have asked for a quote over a week ago and have heard nothing and now I can't even start a new quote request

23 października 2025
Opinia niezależna
Logo Unity Insurance Services

Odpowiedź od Unity Insurance Services

Thank you for your feedback, Laura. We have logged your concern with the relevant team for further investigation. Could you please confirm your Group/Charity title so that we can duly review your complaint and take forward for you. Please may you send this information to hello@unityins.co.uk, thank you.

Oceniono na 5 z 5

I was thoroughly impressed with the…

I was thoroughly impressed with the entire experience. The process was straightforward from start to finish, which made what can often be a tedious task genuinely pleasant.

What stood out most was how accommodating the staff were. Kirsten took time to understand my specific needs without ever making me feel rushed or pressured into making a decision. There was no hard sell, no pushy tactics, just clear information presented in a way that allowed me to make an informed choice at my own pace.

I'd happily recommend them to anyone looking for a hassle-free insurance experience.

1 października 2025
Opinia niezależna
Logo Unity Insurance Services

Odpowiedź od Unity Insurance Services

Hi Charlie, we really appreciate your feedback! I will share your comments with Kirsten and the rest of the team and we look forward to assisting you further.

Oceniono na 5 z 5

Good service

Good service, friendly staff, most cover sorted.
Natalie was very helpful, thank you!

23 października 2025
Opinia niezależna
Logo Unity Insurance Services

Odpowiedź od Unity Insurance Services

Hi Stephen, thank you for these kind words and feedback! I will pass your comments along to Natalie.

Oceniono na 5 z 5

Easy to arrange insurance

Easy to arrange insurance. Specific insurance for Scouts.

15 października 2025
Opinia niezależna
Logo Unity Insurance Services

Odpowiedź od Unity Insurance Services

Hi Gregory, thank you for being our 500th review! We greatly appreciate your feedback.

Oceniono na 5 z 5

Great service yet again

Once again, Unity were highly competitive with their quote. This year Jasmine was our point of contact and she provided a first class service. She clarified several points with the broker on range of cover provided and came back to us with answers swiftly. Her manner on the phone were highly professional and her emails were concise and totally intelligable (no insurance speak!!) Thanks Jasmine and thanks Unity.

22 września 2025
Opinia niezależna
Logo Unity Insurance Services

Odpowiedź od Unity Insurance Services

Hi Andrew, glad Unity was able to provide great customer service and provide you with a competitive quote. We greatly appreciate your feedback! I will pass your comments along to Yasmine.

Oceniono na 5 z 5

I really wish my own insurance was as…

I really wish my own insurance was as easy as this was to renew. Added to the professional person I talk with who frankly shock me by giving me options to reduce our premiums. Thank you for your care, knowledge, professionalism and support.

26 września 2025
Opinia niezależna
Logo Unity Insurance Services

Odpowiedź od Unity Insurance Services

Hi Peter, thank you for this great feedback! Glad Unity was able to provide great customer service. Will pass your comments along to the team.

Oceniono na 3 z 5

Always having to chase

Always having to chase. Information not always explained.
Options not always explained.

28 lipca 2025
Opinia niezależna
Logo Unity Insurance Services

Odpowiedź od Unity Insurance Services

Thank you for your feedback, Ken. We have logged your concern with the relevant team for further investigation. Could you please confirm your Group title so that we can duly review your complaint and take forward for you. Please may you send this information to hello@unityins.co.uk, thank you.

Oceniono na 5 z 5

Natalie made the process of matching…

Natalie made the process of matching our insurance needs to the right cover straightforward and efficient. So so approachable and pleasant. Thanks.

7 października 2025
Opinia niezależna
Logo Unity Insurance Services

Odpowiedź od Unity Insurance Services

Hi David, glad Unity was able to provide a great level of customer service! Will pass your comments along to Natalie.

Oceniono na 5 z 5

District HQ insurance renewal

Rob Townsend was extremely helpful in arranging the renewal of our District HQ annual insurance, especially as we had had a squirrel issue in our loft that had affected the electrics. Rob liaised with us and the insurer to ensure we had cover whilst we fixed the issue. Great service!

31 lipca 2025
Opinia niezależna
Logo Unity Insurance Services

Odpowiedź od Unity Insurance Services

Hi Ian, thank you for this great feedback! Glad Unity was able to provide great customer service. I will pass your comments along to Rob.

Oceniono na 5 z 5

Efficient service

Efficient service. One minor query which I had which was addressed promptly and helpfully by the agent, and the policy was renewed with little fuss.

29 września 2025
Opinia niezależna
Logo Unity Insurance Services

Odpowiedź od Unity Insurance Services

Hi Trevor, we greatly appreciate your feedback! I will pass your comments along to the Renewals Team.

Oceniono na 4 z 5

All handled very well…

All handled very well despite concerns about moving the shop. All sorted amicably.

19 września 2025
Opinia niezależna
Logo Unity Insurance Services

Odpowiedź od Unity Insurance Services

Hi Roy, thank you for your feedback!

Oceniono na 5 z 5

Supportive and patient!

I have recently taken over a treasurer of a Scout Troop and we use Unity for our insurance. I called the team for support with updating details and renewals and they were very helpful in explaining the policies and considerations as it was brand new information to me. Huge thanks!

26 września 2025
Opinia niezależna
Logo Unity Insurance Services

Odpowiedź od Unity Insurance Services

Hi Andrew, glad our team provided a great level of customer service and explained the policies. We greatly appreciate your feedback!

Oceniono na 5 z 5

Great experience

Had a phone call to ensure I had received email with my renewal offer was talked to about changes and things that were put in place to insure we got insurance approved . Great customer service

12 września 2025
Opinia niezależna
Logo Unity Insurance Services

Odpowiedź od Unity Insurance Services

Hi Andy, we greatly appreciate your feedback. Glad we were able to provide great customer service!

Oceniono na 5 z 5

Great customer service

Great customer service. Karen was very helpful and quick to turn around the checks we needed for our scout group

26 września 2025
Opinia niezależna
Logo Unity Insurance Services

Odpowiedź od Unity Insurance Services

Thank you for your feedback, I will pass your kind comments onto Karen!

Oceniono na 5 z 5

Very friendly and infromative

The representative was very friendly and informative and was able to help us with our needs

9 września 2025
Opinia niezależna
Logo Unity Insurance Services

Odpowiedź od Unity Insurance Services

Really appreciate your feedback, glad Unity was able to provide a great level of customer service!

Oceniono na 5 z 5

Great servicePrompt responses and a clear…

Prompt responses and a clear understanding of our requirements. The renewal was painless and Rob looked after everything. Great service.

21 sierpnia 2025
Opinia niezależna
Logo Unity Insurance Services

Odpowiedź od Unity Insurance Services

Hi Heather, thank you very much for the positive feedback, glad Unity was able to provide a great level of service! Will pass your comments along to Rob!

Oceniono na 4 z 5

Very smooth renewal of insurance with…

Very smooth renewal of insurance with additions processed effectively. Only downside is renewal notice came a little late.

9 września 2025
Opinia niezależna
Logo Unity Insurance Services

Odpowiedź od Unity Insurance Services

Hi Carol, thank you for your feedback, it is greatly appreciated! Will pass your comments onto the Renewals Team.

Oceniono na 5 z 5

Great cover at a reasonable cost

Great cover at a reasonable cost, just what we need! Timely reminders as we approached renewal without being annoying or too persistent. Thank you!

11 września 2025
Opinia niezależna
Logo Unity Insurance Services

Odpowiedź od Unity Insurance Services

Really appreciate your feedback! Glad Unity was able to provide a great level of customer service.

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