United First Class Moving and Storage are Fraudsters. They told me my $500 deposit is refundable if I cancel. I cancelled and not a refund for no service. I tried to rebook for next month and they add... Zobacz więcej
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Zobacz, co mówią recenzenci
United First Class Moving and Storage lived up to their name by providing top-notch service. They were organized, careful, and respected my time. I wouldn’t hesitate to recommend them to anyone looki... Zobacz więcej
We had a horrible experience with this company. We hired them to move us from Redondo Beach to the Chicago area. We meticulously videoed each room and counted boxes to ensure an accurate quote. We ent... Zobacz więcej
They are professional and nice only until they have your money. I went through everything with the representative and told her specifically what I was moving. The movers were supposed to arrive ear... Zobacz więcej
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 12% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 24 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
PLEASE AVOID
PLEASE AVOID
If I could give them a 0 I would. Complete worthless company. A true scam. Will tell you one price just to get you to send deposit then will increase that price by 7k. Completely unprofessional company. I have text messages that proves that this company is a complete disgrace and fraud. The manager is rude and the employees act like children. Please avoid at all costs. As an intelligent business woman myself this company gets an F. There are so many better companies that actually value you as a human. Avoid this company. It’s a scam.
Honest and Upfront
Overall for folks to know upfront, this is a brokerage company and they don't move your items for you. My first call, I definitely felt like I was being SOLD to, and not listened to, but I decided to go with them because they were one of the best interactions I did have with a company, which is saying something.
After I paid the deposit, it was relatively smooth sailing, and everything they said they would do they did efficiently. This was my first time using a moving company at all, and there are a lot of reviews out there that are misleading since those posters often forgot to include much of what they were actually trying to move leading to increased prices (WHICH MAKES SENSE) later on. I provided an accurate inventory (and actually overstated what I had, and didn't face any additional fees or charges I didn't already anticipate based on the information I was provided.
If I needed to go with a moving company in the future, I wouldn't say no to using this company again.
Avoid at all costs
I booked my move with this company nearly three months in advance, expecting a smooth and well-coordinated experience. Unfortunately, as the move date approached, I received no proactive communication. I had to reach out myself, only to be told that the date was “floating” and that they were unsure of my actual move date—despite the fact that it had already been confirmed and scheduled.
During that same call, the estimate unexpectedly increased from $1,750 to $3,750. While I understood the need for an updated quote based on the photos I had provided—and was reassured that there would be sufficient space for my items—I believed this adjustment would result in a streamlined process. Unfortunately, that was not the case.
Throughout the process, I interacted with three different customer service representatives. Two were professional and helpful, but the most recent representative was extremely difficult to work with and unprofessional.
When the movers arrived, they immediately stated that my belongings wouldn’t fit, despite the broker having reviewed detailed photos and confirmed otherwise. My items were packed into a 47-inch space in my apartment,I had every reason to believe the quoted space was appropriate.
I called the brokerage company mid-move to address the confusion and was met with hostility and defensiveness. Rather than take any accountability, they dismissed my concerns outright. A follow-up call to share my feedback on the poor experience was also met with rudeness and no acknowledgment of the ongoing issues.
After reviewing the contract with my attorney, we concluded that the nearly $2,000 increase on-site was not legally justified based on the agreement in place.
I strongly advise against using this company’s services. The experience was disorganized, the communication was unprofessional, and their unwillingness to accept responsibility raises serious concerns.
Refund Requests Not Honored
It's been four months since my move went awry. United First Class Moving and Storage refuse to even discuss a refund. Protection agencies no help. I would look elsewhere for your moving needs!

Odpowiedź od Quality Affordable Movers
Read all reviews
Just a reminder to read all the 1 star reviews not just the 5 star as the 1 star reviews mostly have the same issue. My issue with them was also referred to the BBB and UFCM&S responded with comments that were never mentioned to me. It appears when they research a complaint they either do not record conversations or don’t bother to listen to them because if they did they would have realized I was told one thing by Grant Weiss and the opposite was done. I recommend if you talk to this company to record all conversations as I wish I would have. Good luck with this company and recommend you look elsewhere.

Odpowiedź od Quality Affordable Movers
Scammers
Scammers. I booked with them and within 24 hours cancelled due to change of plans. According to my paperwork and Grant I was due my $2500 deposit. 60 days later still no refund. Crooks. Seeking legal action and filing complaint with DOT and Better business Bureau
From the first call to the final box
From the first call to the final box, United First Class Moving and Storage impressed me with their dedication to customer satisfaction. Everything was done promptly and with great care. I couldn’t ask for more.
Moving with United First Class was a…
Moving with United First Class was a breeze. The movers were punctual and handled everything with care. They kept me informed throughout the process, providing peace of mind. Highly recommend their services.
United First Class Moving and Storage…
United First Class Moving and Storage lived up to their name by providing top-notch service. They were organized, careful, and respected my time. I wouldn’t hesitate to recommend them to anyone looking for quality movers.
Wolf in Sheep's Clothing
Wolf in Sheep's Clothing. I worked with Taylor and Grant from United First Class Moving and Storage to arrange a move from Georgia to Louisiana. Since this move was for personal reason, we were paying for the move ourself and not our work paying for it. Price was the biggest factor in our decision. After doing to full home video tour, Taylor presented me with an extimate over $6,000. I explained to her that i appreciated her time but that was way over budget and we would instead do the move ourself. At that time, I was passed along to her manager Grant who asked what price he needed to me to get the job. I told him i thought it would cost around $1,750-$2,000 to do it ourself. After a few minutes, Grant agreed to do the move for $1,750. I asked how he went down so much from over $6,000 to under $2,000. He said that we had just enough items to fill a 26' truck and since our move was under 450 miles then they would be picking up others items. This all made sense to me and i agreed to the move with United and paid a $750 deposit. The following morning i reached out to Taylor with a better estimate on the number of boxes and again asked if we had access to the full truck for the agreed price. She quickly responded that we indeed had access to the full truck for the price and not to worry about what was said on the signed estimate because Grant had to show less volume to make the numbers work out. Faster forward a few months and we are now 10 days before our move and i am told that the price now is around $7,000. I explain the situation to both Jacob and his manager as well as send the texts between myself and Taylor confirming my statements. In return, I am told that it doesn't matter what Taylor has told me and that i do not have access to the full truck. Jacob says that he doesn't have access to Taylor files and he cannot do anything in this situation. Jacob's manger Bruce again isn't any help and says i need to cancel the move. I do understand what they are saying but both my wife and I were told by Taylor and Grant that this is just paperwork and everything will be fine. I saw some of the bad reviews for the company but decided to go with United because Taylor and Grant did so much to help us in our situation. Jacob then informs that the cancellation means we forfeit our despot since it is outside the 3 day window. I ask how can the salesman provide the false estimated and tell lies all while knowing United will try to shake a customer down a week before the move for 4x the original price. This company is a scam and the salesman are conmen.

Odpowiedź od Quality Affordable Movers
I had a great experience with United…
I had a great experience with United First Class Moving and Storage. Their team was punctual, professional, and very careful with my belongings. The move was completed ahead of schedule, and everything arrived in perfect condition. Highly recommend!
United First Class Moving and Storage…
United First Class Moving and Storage is a reliable choice for anyone looking for quality moving services. The team was attentive, courteous, and made sure my move was handled smoothly. I highly recommend them!
United First Class Moving and Storage…
United First Class Moving and Storage provided excellent service during my move. Their team was efficient and took great care of my belongings. I'm very satisfied with the entire process.
Moving can be stressful
Moving can be stressful, but United First Class Moving and Storage made it a breeze. The staff was courteous and knowledgeable, ensuring everything went smoothly. I was truly impressed.
I had a very positive experience with…
I had a very positive experience with United First Class Moving and Storage. Their attention to detail and commitment to customer satisfaction was evident throughout the move. Highly recommend their services!
My experience with United First Class…
My experience with United First Class Moving and Storage was excellent. The movers arrived on time and worked efficiently, handling all my belongings with care. I appreciate their hard work and dedication.
I couldn't be happier with the service…
I couldn't be happier with the service from United First Class Moving and Storage. They treated my items with the utmost care and ensured everything was set up perfectly in my new home. Two thumbs up!
I had a fantastic experience with…
I had a fantastic experience with United First Class Moving and Storage. The crew was efficient and friendly, making a stressful moving day much more manageable. Everything arrived in perfect condition.
United First Class Moving and Storage…
United First Class Moving and Storage exceeded my expectations. The team was punctual, professional, and handled my belongings with care. The move was seamless, and I appreciated the attention to detail. Highly recommend!
I got a price from them to move me,
I got a price from them to move me,
I have very little stuff quote was 2400 I said ok. I got a call on.monday today it would be another 2k to move me. I said never mind refund my pay ill find another they said no.
They are a broker not a moving company, don't pay them a dime
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