Understood Care Recenzje 264

Wynik TrustScore: 4.5 na 5

4,7

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

I was very fortunate to have Talisha Williams as my advocate. She was extremely professional knowledgeable and kind. She went above and beyond so many times this past month it would be hard to pick ju... Zobacz więcej

Oceniono na 4 z 5

Brittany with Understood care has really gone the extra mile trying to help untangle the issues that have piled up in my life. Considering the distance between us, any thing she tries to do is even ha... Zobacz więcej

Oceniono na 5 z 5

Talisha is my amazing advocate. I didn’t realize I needed one until I was blessed with her. She has jumped in with both feet and arms to do an amazing job helping me. And never does a call go by that... Zobacz więcej

Oceniono na 5 z 5

Understood Care came along when I had become completely hopeless over a very important situation in my life. I was assigned an advocate named Jamia. I explained my dilemma and she stepped right in wit... Zobacz więcej


Dane kontaktowe

4,7

Doskonała

Wynik TrustScore: 4.5 na 5

264 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Odpowiada na 20% z negatywnych recenzji

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Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Brianna was simply a God send

Brianna was simply a God send. I feel she went far above & beyond her job description in a very touchy & critical situation. She helped resolve my problem & to say I'm very satisfied would still be an understatement. Thank you for EVERYTHING you did & for ALL the time & hard work you put in.

2 kwietnia 2026
Opinia niezależna
Oceniono na 5 z 5

My Advocate Monnae

My Advocate, Monnae has been very mindful and helpful with my situation. When she sends me resources she checks with me to find out how it went. She continues to reach out to me with other resources. I am thankful to have her to help me as I am a Senior and no longer employed.

3 kwietnia 2026
Opinia niezależna
Oceniono na 1 z 5

Understood care did nothing for me

22 marca 2026
Opinia niezależna
Logo Understood Care

Odpowiedź od Understood Care

Hi Merita,

I am incredibly sorry to hear that we’ve let you down. It is disheartening to know that, despite our goals, we failed to provide the support you needed.

We would be honored to have the chance to make this up to you. We take your feedback seriously and promise to have this dealt with immediately to understand exactly where we fell short and how we can rectify it.

Please let us know the best way to reach you. We are committed to turning this around for you right away.

Kyle | Understood Care

Oceniono na 5 z 5

Heidi forkner

My medical advocate, Heidi Forkner has helped me so much as I am disabled. I don't know what I would do without or now. With what I've learned, life surveys gotten easy, but I couldn't do it without her.

13 marca 2026
Opinia niezależna
Oceniono na 1 z 5

I rate the company high due to my 1st…

I rate the company high due to my 1st advocate who was on top of things with me before she was replaced and this other advocate didn't seem to know what she was really doing and the most annoying part was the smoke alarm low battery going off in the background was just so loud and her insiuating that l was having issues when she was the one who was sending me the email without the form or the link attached and insisting she sent it, it was just an unprofessional way to deal with someone who you are supposed to be helping so hopefully the next advocate will be better than the previous one.

24 marca 2026
Opinia niezależna
Logo Understood Care

Odpowiedź od Understood Care

Hi DJ Gary B,

Please accept our deepest apologies for the unprofessional experience you had. We are truly sorry for the technical errors and the distracting environment you encountered.

We would be honored to make this up to you and restore the trust you initially had in us. We promise to have this dealt with immediately and will ensure your needs are met perfectly.

We are committed to doing better and appreciate the chance to fix this for you.

Kyle | Understood Care

Oceniono na 5 z 5

Blessed beyond words

I don't have enough space to describe what a blessing UNDERSTOOD CARE has been for me. My advocate, Heidi quickly and respectfully developed a relationship with me that I was able to trust her with my life. She helped me through a dark and frightening situation. She gave me options from her huge directory of resources I didn't know were available to me. She believed in me at time when I couldn't believe in myself and with her constant encouragement and support I'm at a much happier, healthier place today. She was sent from above to be my personal angel.

19 stycznia 2026
Opinia niezależna
Oceniono na 5 z 5

I was very fortunate to have Talisha…

I was very fortunate to have Talisha Williams as my advocate. She was extremely professional knowledgeable and kind. She went above and beyond so many times this past month it would be hard to pick just one. She was punctual and made herself available until tasks were completed. Most of all she was wonderful to talk with, giving great advice, kind suggestions and words of comfort during an already stressful time, she made me feel important.

2 kwietnia 2026
Opinia niezależna
Oceniono na 5 z 5

Talisha is My Amazing Advocate

Talisha is my amazing advocate. I didn’t realize I needed one until I was blessed with her. She has jumped in with both feet and arms to do an amazing job helping me. And never does a call go by that she doesn’t offer help in areas I hadn’t even thought of. She is so helpful and I am beyond appreciative. I couldn’t ask for a more professional, helpful, and kind advocate than Talisha.

10 marca 2026
Opinia niezależna
Oceniono na 5 z 5

Jennifer is such a big help she does…

Jennifer is such a big help she does her best to help. She always takes the time out to text me and see how I'm doing and if it's anything she can do for me.And I Appreciate her so much. She's truly One In A Million. I Love that she's my advocate.

31 stycznia 2026
Opinia niezależna
Oceniono na 5 z 5

Caring for heart, body, & soul

(Kat) KathiLynn has become more than a healthcare provider .... She cares about my feelings, listening with compassion and has put me in contact with certain companies to assist with my needs.

20 marca 2026
Opinia niezależna
Oceniono na 4 z 5

Great man

He has been a big help in finding me housing so far can't thank him enough for all the information he has done for me. Thank you

31 marca 2026
Opinia niezależna
Oceniono na 5 z 5

Mia is so helpful with all my needs

Mia is so helpful with all my needs. She asks complete questions in order to help me completely. She stays on the phone making calls with me to make sure I get the information I need and all of my questions answered.Her concern for me is above and beyond I feel. Her professionalism is outstanding. I highly recommend her as anyone's advocate.

1 stycznia 2026
Opinia niezależna
Oceniono na 5 z 5

He has been very helpful made me feel…

He has been very helpful made me feel like he cares what happens to me. Always there when I need to talk to him to give information too. Very easy to understand. Listens to me help learn things when it comes to remembering things. I got a notepad and keep with things that he suggested

18 marca 2026
Opinia niezależna

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