The driver was excellent on our trip from the Cotswolds to Heathrow. He was careful and executed the trip with expertise. We had a small hiccup at the start having been let know by the company tha... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Regardless of the delayed arrival, the difficulty of getting to the meeting place (Luton is a nightmare at the best of times) and general chaos, our driver was there waiting for us, and we had regular... Zobacz więcej
Reakcja na opinię
Came to our rescue very last minute answering a call at 11.30 pm, after numerous flight cancellations and train strikes and drove us from Heathrow to Manchester ensuring we did not miss our holiday. A... Zobacz więcej
Reakcja na opinię
Driver was an hour late. Admin staff and driver kept telling me inconsistent excuses. Was offered compensation that has not arrived. Driver texted while driving. Car was cold and uncomfortable. Took a... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
We specialize and have years of experience in transferring groups to and from the Airport. Heathrow Airport ,Gatwick Airport ,Stansted Airport, Luton Airport ,London City Airport ,Southend Airport ,Seaports ,Long Transfers. Our Speciality is long trips from London & all London's Airports to anywhere in UK and vice versa We provide door to door service, so let us take the stress of worrying for your luggage and getting you to the airport or anywhere in the UK on time. On arriving back in the UK, one of our vehicles will be ready waiting for you before you even clear customs. We will take your Flight Number and we keep an update of your flights arrival time so we are always ready waiting for you.
Dane kontaktowe
450 Bath Rd, Longford, Heathrow, West Drayton, UB7 0EB, London, Zjednoczone Królestwo
- +447933877911
- info@ukairportrides.com
- ukairportrides.com
3,9
Dobra
57 recenzji
Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Easy to book, very prompt and very reliable
The driver arrived fairly promptly, he had been delayed in London traffic. He did try to reach me twice and left a message to say he was on his way. We found each other easily at departures at Gatwick airport and he helped me with my heavy suitcase, loaded it into the care and we left. I was pleased to see that the car was very clean - he did ask me to put my hand luggage on the floor at the back to keep the car clean, but I assured him my hand luggage was very clean - I never put it on the floor so he was OK with that. Our journey took quite a long time due to the time we were travelling, and the heavy London traffic. The driver was very good in that he had a maps type app on his phone so knew which route to take to save time. He was very good in that we chatted quite a bit at the start of the journey, but he was then happy to leave me to my thoughts throughout the journey, checking in that I was OK from time to time. He also opened the car window regularly to keep the car aired (it took us 2.5 hours in the end to reach our destination), which I was grateful for. When we arrived at our destination, he helped me with my case again and left me with my sister. I would definitely recommend this company to anyone. The price for the return journey was very reasonable, and it was very easy to book through the website. I received a number of reminder texts that my upcoming journey was due soon, plus a weblink on instructions on where to meet the driver. I didn’t actually need that, as I received a text telling me my driver would soon arrive and his mobile and car registration. This gave me absolute peace of mind that they were going to be there when I arrived alone at Gatwick airport. Thank you.
24 października 2024
Opinia niezależna
Odpowiedź od UK Airport Rides
Dear Sonia,
Really appreciate for sharing your experience and providing positive feedback about our service.
Thank you for booking the service and trusting us. We will keep providing you service better then before.
We can assure you that you will find our service better and very competitive rates. We are looking forward to serve you again!
Many Thanks and Kind Regards,
UK Airport Rides Ltd
Muy recomendable
Tuvimos que esperar 15 minutos a que llegara el chofer, pero se puso en contacto con nosotros nada más aterrizar el avión.
La monovolumen muy amplia y limpia y el conductor muy agradable y servicial
24 października 2024
Opinia niezależna
Odpowiedź od UK Airport Rides
Dear Jose,
Thank you very much for four stars reviews , We will try our best to bring our service up five stars level,
Thank you for booking the service and trusting us. We will keep providing you service better then before.
We can assure you that you will find our service better and very competitive rates. We are looking forward to serve you again.
Many Thanks and Kind Regards,
UK Airport Rides Ltd
The driver was very professional
The driver was very helpful, he was on time, and the journey was comfortable one.
19 października 2024
Opinia niezależna
Odpowiedź od UK Airport Rides
Dear Raymond Wheeler,
Thank you for booking the service and trusting us. We will keep providing you service better then before.
We can assure you that you will find our service better and very competitive rates. We are looking forward to serve you again.
Many Thanks and Kind Regards,
UK Airport Rides Ltd
Good and excellent driver
Good and excellent driver. Vehicle came as what we booked.
19 października 2024
Opinia niezależna
Odpowiedź od UK Airport Rides
Dear USER,
Thank you for booking the service and trusting us. We will keep providing you service better then before.
We can assure you that you will find our service better and very competitive rates. We are looking forward to serve you again.
Many Thanks and Kind Regards,
UK Airport Rides Ltd
Excellent communication
Excellent communication, friendly & clean, comfortable vehicle
20 października 2024
Opinia niezależna
Odpowiedź od UK Airport Rides
Dear Debbie Edgington Black,
Thank you for booking the service and trusting us. We will keep providing you service better then before.
We can assure you that you will find our service better and very competitive rates. We are looking forward to serve you again.
Many Thanks and Kind Regards,
UK Airport Rides Ltd
Pick up in London Stanted Airport
When I made the reservation, I was told that de driver would be inside waiting for us with a note saying CONCEPCION GALLART.
But the driver was 30 or more minutes late, and finally we had to go outside and to wait for him.
Of course, he apologised for that saying there was a lot of traffic
16 października 2024
Opinia niezależna
Odpowiedź od UK Airport Rides
Dear Gallart,
Thank you very much for you feedback. We do apologise that driver requested you to come outside the terminal . Driver should be picking you up from inside the terminal, We will investigate it further with diver,
Regarding the delay, agency advice us to pick up passenger (Concepcion Gallart) at 15:00 however driver picked-up the passenger at 15:17. Passengers were picked up 17 minutes late at agreed time. we assure you that if you make booking with us in future will offer you discount in order to cover our weakness.
Once again we apologise for the inconvenience that our driver have created ,
Thank you and Best Regards,
UK Airport Rides Ltd
Professionals and efficient
Professionals and efficient. Really worth to recommend it!!!
5 października 2024
Odpowiedź od UK Airport Rides
Dear D Charlie,
Thank you for booking the service and trusting us. We will keep providing you service better then before.
We can assure you that you will find our service better and very competitive rates. We are looking forward to serve you again.
Many Thanks and Kind Regards,
UK Airport Rides Ltd
Reliable, flexible and straightforward
Reliable, flexible, polite, accommodating. Easy booking process, straightforward and quick. Due to delayed flights had to change the booking twice, last minute - they could not be more accommodating! Highly recommended!
17 października 2024
Opinia niezależna
Odpowiedź od UK Airport Rides
Dear Lala T,
Thank you for booking the service and trusting us. We will keep providing you service better then before.
We can assure you that you will find our service better and very competitive rates. We are looking forward to serve you again.
Many Thanks and Kind Regards,
UK Airport Rides Ltd
Nice drive
Comfortable drive. The driver arrived on time and contacted me beforehand to take us at the right location at the airport entrance. He was also helpful. I recommend UK Airport rides.
11 października 2024
Opinia niezależna
Odpowiedź od UK Airport Rides
Dear Emmanuelle,
Thank you for booking the service and trusting us. We will keep providing you service better then before.
We can assure you that you will find our service better and very competitive rates. We are looking forward to serve you again.
Many Thanks and Kind Regards,
UK Airport Rides Ltd
Odpowiedź od UK Airport Rides
Dear UM SM,
Thank you for booking the service and trusting us. We will keep providing you service better then before.
We can assure you that you will find our service better and very competitive rates. We are looking forward to serve you again.
Many Thanks and Kind Regards,
UK Airport Rides Ltd
Raj is a great guy
Raj is a great guy, very kind and excellent driver. He was very worried about our confort and helped us very much. Recommended service!
12 października 2024
Opinia niezależna
Odpowiedź od UK Airport Rides
Dear Kate Mac,
Thank you for booking the service and trusting us. We will keep providing you service better then before.
We can assure you that you will find our service better and very competitive rates. We are looking forward to serve you again.
Many Thanks and Kind Regards,
UK Airport Rides Ltd
We thank the driver for his high…
We thank the driver for his high morals, understanding, comfortable driving and knowledge of the roads without any delay.
10 października 2024
Opinia niezależna
Odpowiedź od UK Airport Rides
Dear Gazzazaa,
Thank you for booking the service and trusting us. We will keep providing you service better then before.
We can assure you that you will find our service better and very competitive rates. We are looking forward to serve you again.
Many Thanks and Kind Regards,
UK Airport Rides Ltd
Kindness
It is my first time in London and my so Gatwick I was so lost and Mr. Omar was very kind. Thank you
10 października 2024
Opinia niezależna
Odpowiedź od UK Airport Rides
Dear Adriana Mota,
Thank you for booking the service and trusting us. We will keep providing you service better then before.
We can assure you that you will find our service better and very competitive rates. We are looking forward to serve you again.
Many Thanks and Kind Regards,
UK Airport Rides Ltd
Great service
11 października 2024
Opinia niezależna
Odpowiedź od UK Airport Rides
Dear Jennifer Defuria,
Thank you for booking the service and trusting us. We will keep providing you service better then before.
We can assure you that you will find our service better and very competitive rates. We are looking forward to serve you again.
Many Thanks and Kind Regards,
UK Airport Rides Ltd
Great driver, big and comfortable vehicle
The booking process was smooth, the driver was at the airport gate on time waiting for us, and was very kind and helpful. The vehicle was comfortable and clean, we will book again
6 października 2024
Opinia niezależna
Odpowiedź od UK Airport Rides
Thank you Missie for booking and trusting us. We will keep providing you service better then before.
We can assure you that you will find our service better and very competitive rates. We are looking forward to serve you again.
Many Thanks and Kind Regards,
Uk Airport Rides Ltd
Punctual, fast, professional service
Our driver was communicative, professional, punctual, and drove well on the road. The vehicle was roomy, clean, and smelled nice. Thank you, Mohamed!
9 października 2024
Opinia niezależna
Odpowiedź od UK Airport Rides
Thank you Naima for booking and trusting us. We will keep providing you service better then before.
We can assure you that you will find our service better and very competitive rates. We are looking forward to serve you again.
Many Thanks and Kind Regards,
Uk Airport Rides Ltd
The trips are great, the organization and service could be much better
1. 09/27/2024 - We were not met by the driver at the airport with a sign with my name. The car arrived at Terminal 4 significantly late (about 40 minutes). We were forced to wait for the car in the parking lot near the terminal. The trip itself was comfortable and pleasant. The driver was polite and friendly.
2. 10/07/2024 we received confirmation of our order with a delay and only after the hotel employee called your company and asked for confirmation and trip details: the driver's name and car number. The driver arrived at the hotel on time, was punctual, polite and friendly. We are very pleased with the trip itself.
27 września 2024
Opinia niezależna
Odpowiedź od UK Airport Rides
Thank you Yuriy for booking and trusting us. We will keep providing you service better then before.
We can assure you that you will find our service better and very competitive rates. We are looking forward to serve you again.
Many Thanks and Kind Regards,
Uk Airport Rides Ltd
Driver behaviour was very good
Driver behaviour was very good
I would like to thank him
For improving the experience just suggests to make the pick up more easily and faster
6 października 2024
Opinia niezależna
Odpowiedź od UK Airport Rides
Thank you Ali for booking and trusting us. We will keep providing you service better then before.
We can assure you that you will find our service better and very competitive rates. We are looking forward to serve you again.
Many Thanks and Kind Regards,
Uk Airport Rides Ltd
I had a terrible experience with your…
I had a terrible experience with your company. I had already paid in advance for the trip and when it was time I had to pay another 20 pounds for an internal mistake, which had nothing to do with me.
The support didn't help me, it was rude and I felt coerced to pay this amount more.
The trip was super tense. Driver complaining all the time about the mistake, what a reinforcement, it wasn't mine! Because in the travel request I put the correct address! And even showing this to the support and the driver, I had to pay extra
5 października 2024
Opinia niezależna
Odpowiedź od UK Airport Rides
Thank you for reaching out to us. We take all complaints very seriously and appreciate your feedback, which allows us to investigate any issues thoroughly.
Upon reviewing your booking, we noted that you reserved your trip through a third party, and we were provided with a drop-off location of E7. However, you requested a different drop-off point at IG3 9TG, which is significantly farther than the original location provided.
As a result, our driver charged you an additional £20 for the extra distance. Please understand that this discrepancy was not an error on our part; we fulfilled the journey as per the information received from the third party.
To avoid any similar issues in the future, we will ensure that we double-check all details before confirming your booking.
The driver was fantastic
The driver was fantastic! Very helpful and provided so much advice for our trip.
10 października 2024
Opinia niezależna
Odpowiedź od UK Airport Rides
Thank you Eddie for booking and trusting us. We will keep providing you service better then before.
We can assure you that you will find our service better and very competitive rates. We are looking forward to serve you again.
Many Thanks and Kind Regards,
Uk Airport Rides Ltd
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
Dowiedz się więcej o innych rodzajach recenzji.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.