I liked my toothbrush until it suddenly stopped working just over three years after I bought it. I contacted the company about potential repairs or a replacement, but heard nothing. So this is not a g... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
The water tank on my previous water flosser was impossible to keep clean by its design so I'm hoping the Spotlight UV flosser will overcome that issue. The tank is smooth inside so hopefully keeping... Zobacz więcej
Reakcja na opinię
Professional. I went to my hygienist then follow on dental appointment. They. Both said said wow. What an Improvement. having had chemo. My teeth were loose. But using the water flosser has vastly im... Zobacz więcej
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Great Apple-like design and packaging. Having always used Philip's toothbrushes I was delighted with how light and easy to handle the SpotlightPro is. My one niggle is that putting the brushes on and... Zobacz więcej
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Informacje dotyczące firmy
- Kosmetyki
- Drogeria
- Stomatolog kosmetyczny
- Sklep z przyborami dentystycznymi
- Sklep z produktami dla zdrowia i urody
- Wybielanie zębów
O Spotlight Oral Care UK
Napisane przez firmę
Created by Dentists
Spotlight Oral Care is an Irish-based company founded by sisters and dentists Dr. Lisa and Dr. Vanessa Creaven. Its mission is to create clean, clinically proven and effective, earth-kind oral care solutions for every smile.
Made With Care
Think vegan-friendly, cruelty-free formulations, 100% recyclable toothpaste tubes that won’t end up in landfills, dental floss made from 100% recyclable plastic bottles (cool, right?), and low-impact packaging so that you can make a positive impact in your daily oral health routine.Dane kontaktowe
Block 2, Harris House, Small IDA Business Park, Tuam Road, H91 RK5Y, Galway, Irlandia
- +353-87-466-2473
- info@spotlightoralcare.com
- uk.spotlightoralcare.com
4,0
Dobra
2 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 100% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Broke after 2 years, spam emails despite unsubscribing
The toothbrush was initially okay but broke after a little over 2 years.
They continue to spam with emails and texts, even after you've unsubscribed. If I get any more I'll start marking them as spam!
28 lipca 2026
Opinia niezależna
Odpowiedź od Spotlight Oral Care UK
We're very sorry to hear that your toothbrush stopped working after just over two years, and we understand how disappointing that must have been. We also sincerely apologize for your experience and thank you for sharing your feedback with us.
Our team would be happy to investigate both issues further. I've requested your contact details, and as soon as I receive them, I'll be happy to assist you and provide an update. Thank you for taking the time to share your feedback—we hope to have the opportunity to make things right.
Good toothbrush but just stopped working one day
I liked my toothbrush until it suddenly stopped working just over three years after I bought it. I contacted the company about potential repairs or a replacement, but heard nothing. So this is not a good purchase if you care about the longevity of your electronic products!
28 lipca 2026
Opinia niezależna
Odpowiedź od Spotlight Oral Care UK
Hello Ings,
We're so sorry to hear that your toothbrush stopped working, especially after you had been happy with it. We completely understand how disappointing this must have been, and we sincerely apologize for both the issue with the toothbrush and for your experience trying to get in touch with us.
Our team would be happy to look into this further for you. We have requested your contact details, and as soon as we receive them, A member from our team would be happy to assist you and advise you on the next steps. We appreciate you bringing this to our attention and hope to have the opportunity to help.
Brilliant company
I was amazed at how quickly my order was processed and delivered. Really good company to deal with. The sonic toothbrush is gentle but effective.
20 lipca 2026
Odpowiedź od Spotlight Oral Care UK
Thank you so much for your kind words Happy! We're delighted to hear that you were impressed with our quick processing and delivery, and that you're enjoying your Sonic Toothbrush.
Excellent experience
Excellent experience and very fast reliable delivery of items soon after ordering online.
19 lipca 2026
Odpowiedź od Spotlight Oral Care UK
Thank you so much for your wonderful review! We're delighted to hear you had an excellent experience and that your order arrived so quickly. We really appreciate your support and hope you continue to enjoy your Spotlight products! ✨
Exceptional customer service
Exceptional customer service. Extremely speedy response to questions, with genuinely expert advice. Buy with confidence, great toothbrushes & second-to-none customer experience 🌟 🌟 🌟 🌟 🌟
24 lipca 2026
Opinia niezależna
Odpowiedź od Spotlight Oral Care UK
Thank you so much for your fantastic review Genevieve! We're delighted to hear that you had such a positive experience with our customer service and found our advice helpful. It's wonderful to know you're enjoying your toothbrushes too. Your kind words and recommendation mean a great deal to our team. Thank you for your support!
Toothbrush heads quality gone down
Toothbrush heads - have gotten noticeably softer so that I have to repurchase more frequently. I’m guessing by design. Once the brush is out of action won’t be repurchasing this brand. Tooth brushes are meant to to last longer than 3 weeks
24 lipca 2026
Opinia niezależna
Odpowiedź od Spotlight Oral Care UK
We're very sorry to hear that this has been your experience Lana and we appreciate you bringing it to our attention. We've requested your contact details, and as soon as we receive them, a member of our team will be in touch to look into this further. Thank you for your patience
I ordered the wrong brush heads for my…
I ordered the wrong brush heads for my toothbrush and emailed to ask if I could exchange. No response nearly a week later.
16 lipca 2026
Odpowiedź od Spotlight Oral Care UK
We're so sorry to hear about your experience, and we sincerely apologize that we didn't receive your email Julie. This is certainly not the level of service we aim to provide. A member of our team will be in touch with you by email shortly to assist with the returns and exchange process for your brush heads. Thank you for bringing this to our attention, and we appreciate the opportunity to make this right.
Everyday Essential
Tooth whitening powder is an essential part of my daily dental routine so always like to have some on hand.
17 lipca 2026
Odpowiedź od Spotlight Oral Care UK
Thank you for your wonderful review Sue! We're so pleased to hear that our Tooth Whitening Powder has become an essential part of your daily oral care routine.
Terrible customer service
Originally had some email exchanges with the company regarding a toothbrush that stopped working, a replacement was swiftly sent but that replacement also stopped working. Due to two toothbrushes from the company not working they offered a refund which I agreed to however they have not provided a refund and have stopped replying to emails requesting an update on this. Seems to me the customer service is all superficial to try and keep their reviews high.
UPDATE:
Updating review by a few stars as the company did eventually get in touch and sort the issue.
20 lipca 2026
Opinia niezależna
Odpowiedź od Spotlight Oral Care UK
Thank you for your feedback.
We’re sorry to hear that you feel this way. We have been in contact with you regarding this matter and have been working to resolve the refund issue.
We have processed the refund to your PayPal account and have sent you a screenshot of the refund confirmation for your reference.
We apologise for any frustration caused and appreciate your patience while this was being resolved.
Odpowiedź od Spotlight Oral Care UK
Thank you so much for your lovely review! 😊 We're delighted to hear you're so pleased with your purchase and that your order arrived quickly. We really appreciate your support and hope you continue to enjoy your Spotlight products!
Odpowiedź od Spotlight Oral Care UK
Thank you for your kind review! We're thrilled to hear that you're enjoying the product and that you had a positive experience with our customer service team. Your recommendation means a lot to us. Thank you for choosing Spotlight Oral Care!
Happy customer
Everything I have puchased from this brand I have been very happy with. Fast delivery.
12 lipca 2026
Odpowiedź od Spotlight Oral Care UK
Thank you for your fantastic review Patricia! We're delighted to hear that you've been happy with everything you've purchased from Spotlight Oral Care. It's also great to know that your orders have arrived quickly.
Excellent toothbrush
Excellent toothbrush. Really surprised with quality and efficiency.
10 lipca 2026
Odpowiedź od Spotlight Oral Care UK
Thank you for your wonderful review Mena! We're delighted to hear that you're enjoying your toothbrush and that its quality and performance exceeded your expectations. W
Couldn’t be happier
Couldn’t be happier, I missed out on a 40% off promotion by a day.
You honoured it and I’m extremely happy. Thankyou so much
9 lipca 2026
Odpowiedź od Spotlight Oral Care UK
Thank you so much for your lovely review! 😊 We're delighted we could help and honour the promotion for you. We always want our customers to feel valued, and we're so pleased to hear you're happy with your experience. Thanks again for your support!
Very quick and helpful response.
7 lipca 2026
Odpowiedź od Spotlight Oral Care UK
Thank you for your lovely review! 😊 We're so pleased to hear you found our service quick and helpful. We really appreciate your kind words and your support. If you ever need anything, we're always here to help!
Odpowiedź od Spotlight Oral Care UK
Thank you so much for your kind review! 😊 We're delighted to hear you're happy with both our service and the product.
I like the toothbrush base but the…
I like the toothbrush base but the brushes only last a week or two ( they need to be made of stronger plastic) I understand they are expected to last at least three months and the brushes are expensive. I cannot afford to keep buy the brushes and if you do not improve them I will have to go back to my old electric toothbrush.
7 lipca 2026
Odpowiedź od Spotlight Oral Care UK
Hi Sara,
Thank you for your feedback, and we're sorry to hear about the issues you've experienced with the brush heads.
We appreciate you taking the time to share your comments, and we'll reach out to you via email to look into this further and assist you.
The ordering is easy the delivery is…
The ordering is easy the delivery is quick and the product is good quality
7 lipca 2026
Odpowiedź od Spotlight Oral Care UK
Hi Jerry,
Thank you for your lovely feedback!
We're delighted to hear that you found the ordering process easy, delivery quick, and that you're happy with the quality of our products.
We really appreciate your support.
Kind regards,
Tina
Odpowiedź od Spotlight Oral Care UK
We really appreciate your kind feedback and support DB!
Products…
Started with a tooth brush progressed to whitening toothpaste and gel. These are products that actually do exactly as described. You won't be disappointed just order.
24 czerwca 2026
Odpowiedź od Spotlight Oral Care UK
Thank you for your fantastic review Lorraine! We're delighted to hear that you've expanded your Spotlight Oral Care routine from a toothbrush to our whitening toothpaste and gel, and that you've seen such great results.
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