I’ve had an excellent experience with UGP over the years. The staff are always friendly, professional, and genuinely helpful, and their rates have consistently been the most competitive I’ve found. I’... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Ours was a fast and easy transfer with real people on customer service. Not chatbots or push buttons with multiple options, so a real change and real customer service. The online portal was clear and... Zobacz więcej
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I had a really positive experience speaking with Tom Broughton. He was incredibly helpful, took the time to explain everything clearly, and made what felt quite confusing much easier to understand.... Zobacz więcej
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I have been dealing with Tom Broughton who is our account manager. He has been efficient, and communication brilliant, in setting up our new electrical supply on our new site. It was quick, easy,... Zobacz więcej
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Informacje dotyczące firmy
O UGP - United Gas & Power
Napisane przez firmę
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Since its establishment in 2013, United Gas & Power (UGP) has risen to become a premier business energy supplier in the UK, dedicated to crafting bespoke gas and electricity solutions for businesses. Known for stellar customer service and malleable contract options, UGP utilises a user-friendly online portal to ease energy management for clients. In line with sustainability goals, UGP offers green energy alternatives, aiding companies to shrink their carbon footprints while enhancing eco-friendly practices. Each client benefits from individualised guidance offered by dedicated account managers, who strive to help businesses in optimising energy use, trimming costs, and encouraging sustainable expansion. UGP is not just an energy provider, but an engaged partner that remains committed to steering your enterprise towards a more economical, sustainable future.
LEARN MORE ABOUT RENEWABLE POWER WITH UGP
Since its establishment in 2013, United Gas & Power (UGP) has risen to become a premier business energy supplier in the UK, dedicated to crafting bespoke gas and electricity solutions for businesses. Known for stellar customer service and malleable contract options, UGP utilises a user-friendly online portal to ease energy management for clients. In line with sustainability goals, UGP offers green energy alternatives, aiding companies to shrink their carbon footprints while enhancing eco-friendly practices. Each client benefits from individualised guidance offered by dedicated account managers, who strive to help businesses in optimising energy use, trimming costs, and encouraging sustainable expansion. UGP is not just an energy provider, but an engaged partner that remains committed to steering your enterprise towards a more economical, sustainable future.
LEARN MORE ABOUT RENEWABLE POWER WITH UGP
Top Rated Energy Supplier in the UK
Napisane przez firmę
- Business energy solutions from the UK's highest rated commercial supplier
- United Gas & Power fuels business growth with tailored energy solutions, user-friendly online management, top-tier customer service, and dedicated guidance, all while championing a greener, more cost-effective future.
Dane kontaktowe
Guiseley, LS20 8AH, Leeds, Zjednoczone Królestwo
- 08006696697
- salessupport@ugp.co.uk
- ugp.co.uk
4,7
Doskonała
1 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 100% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Odpowiedź od UGP - United Gas & Power
Thank you for your kind feedback! We're thrilled to hear you found our service helpful and prompt. Providing excellent customer service is always our priority.
— The UGP Team
Easy, straightforward process with UGP
Reece as usual made the whole process of securing a new gas contract straightforward and hassle free.
26 listopada 2024
Odpowiedź od UGP - United Gas & Power
Thank you for sharing your experience! We're delighted to hear that Reece made securing your new gas contract smooth and hassle-free. We’ll be sure to pass on your kind words to him.
— The UGP Team
Great start and looking forward to working together
Tom has been very helpful so far, communication and response time has been great and very efficient.
21 listopada 2024
Odpowiedź od UGP - United Gas & Power
Thank you for your feedback! We're thrilled to hear Tom has been helpful and efficient in supporting you. We're looking forward to building a strong partnership and continuing to meet your expectations.
— The UGP Team
Well done UGP
Well done UGP
Very helpful in changing our electricity and gas supplier.
Thanks to Bradley for his great customer service
20 listopada 2024
Opinia niezależna
Odpowiedź od UGP - United Gas & Power
Thank you for your kind words! We're delighted to hear that Bradley provided excellent customer service and made your switch to UGP straightforward and hassle-free. We'll be here to support you whenever needed.
— The UGP Team
Tom was great
Tom was great, Really smooth easy process. Passed on via Denes who we use. Thanks
20 listopada 2024
Odpowiedź od UGP - United Gas & Power
Thank you for your feedback! We're thrilled to hear that Tom provided a smooth and easy process for you and that everything went seamlessly.
We appreciate your continued trust through Dene Healthcare who we work very cloesly with and we look forward to supporting your energy needs in the future.
— The UGP Team
Very good service thank you
Very good service thank you. Nice to deal with an honest and trustworthy company. So far so good with our switch, it's great to have a dedicated account manager with contact information too rather than a call centre or online portal.
18 listopada 2024
Odpowiedź od UGP - United Gas & Power
Thank you for your kind words! We're delighted to hear that you've had a positive experience with our service and appreciate the value of having a dedicated account manager. Providing honest, trustworthy support and a personal touch is something we take pride in. If you need any assistance going forward, we’re always here to help.
— The UGP Team
I recently renewed our electricity…
I recently renewed our electricity contracts with UGP and have to say out of all the brokers/companies I have dealt with UGP, in particular Reece Brown, are by far the best in the business!
Reece dealt with our contracts and I was very impressed with the service I got. I found Reece very knowledgeable, helpful and nothing was a bother to him. Also his colleague Eddie Goodman who helped out with portal issues I had and kept me updated with how things were moving along.
All in all fabulous customer service!!
18 listopada 2024
Opinia niezależna
Odpowiedź od UGP - United Gas & Power
Thank you for sharing such wonderful feedback! We're thrilled to hear that Reece and Eddie provided you with exceptional service and made your contract renewal process seamless. At UGP, we take pride in delivering knowledgeable, helpful, and hassle-free support to all our customers. We're glad we could exceed your expectations and assist with your portal needs too. If there's anything else we can help with, don't hesitate to get in touch.
— The UGP Team
Well Done UGP
Tom has proven friendly, kind and overall very patient. After the nightmare experience we have had with several brokers over the past couple of years we feel in safe hands going forward.
27 września 2024
Opinia niezależna
Odpowiedź od UGP - United Gas & Power
Thank you for your feedback! We're so glad to hear that Tom's friendly and patient approach has made a positive difference and you are indeed in safe hands with UGP!
If you need anything further, we're always here to help.
— The UGP Team
helpful efficient and…
Tom Broughton was helpful efficient and friendly
16 października 2024
Opinia niezależna
Odpowiedź od UGP - United Gas & Power
Thank you for your kind words! We're thrilled to hear that Tom provided you with efficient and friendly service. If you need any further assistance, please don’t hesitate to get in touch.
— The UGP Team
Good Experience and achieved desired results
It was a good experience to communicate with Tom to get prices for our contract renewal.
13 listopada 2024
Opinia niezależna
Odpowiedź od UGP - United Gas & Power
Thank you for sharing your positive experience! We're glad to hear that Tom was able to assist you effectively with your contract renewal. Achieving your desired results is always our aim, and it’s great to know we met your expectations.
— The UGP Team
Excellent Service
Tom has been our Account Manager since we had the contract with UGP three years ago. He has the purest intention of helping us with getting the first contract and renewing at the best price.
Highly recommended...
7 listopada 2024
Opinia niezależna
Odpowiedź od UGP - United Gas & Power
Thank you for your continued trust over the past three years! We're delighted to hear that Tom has consistently provided excellent support, from your first contract through each renewal. Helping you secure the best rates and offering a smooth experience is always our goal. Your recommendation means a lot to us!
— The UGP Team
Very impressed by the advisor who was…
Very impressed by the advisor who was very patient as our charities requirements kept altering.
Would happily recommend and or in the future.
11 listopada 2024
Odpowiedź od UGP - United Gas & Power
Thank you for your kind words! We're glad to hear that we could accommodate your charity's needs and provide the patience and flexibility required. Supporting organizations like yours is important to us, and we’re grateful for the opportunity to assist.
Thank you for considering UGP for future needs, and we appreciate your recommendation!
— The UGP Team
Efficient service
11 listopada 2024
Odpowiedź od UGP - United Gas & Power
Concise feedback, greatly appreciated! Thank you for joining UGP, we look forward to looking after your energy needs going forwards.
— The UGP Team
Friendly and helpful
11 listopada 2024
Odpowiedź od UGP - United Gas & Power
Thank you for your kind words! We're glad to hear you found our team friendly and helpful. We're always here to support your energy needs.
— The UGP Team
Odpowiedź od UGP - United Gas & Power
Thank you for your feedback! We're delighted to hear that Hannah was able to assist you with finding the best rates for your business. Providing helpful and tailored advice is something we strive for at UGP.
— The UGP Team
Odpowiedź od UGP - United Gas & Power
Thank you for sharing your feedback! We're glad to hear about your positive experience, we aim to anticipate our clients' needs and provide timely support. We look forward to continuing to offer you excellent service!
— The UGP Team
Outstanding Partnership & Trustworthy Supplier
As a TPI, we’ve had a great experience partnering with UGP. They’re reliable, transparent, and truly committed to helping both us and our clients.
The team at UGP is always quick to respond and super helpful, its like having an extension to our team. Their flexible pricing and supportive approach make it easy for us to recommend them confidently to our clients.
If you’re looking for a friendly and dependable energy supplier, UGP is a fantastic choice. We look forward to many more successful years together—thanks, UGP!
7 listopada 2024
Opinia niezależna
Odpowiedź od UGP - United Gas & Power
Thank you so much for this wonderful review! We're thrilled to hear that your experience partnering with UGP has been so positive. Building strong, supportive relationships with our partners is essential to us, and we're delighted that our team feels like an extension of yours. Providing transparent, reliable service and flexible options is what we strive for, and it’s fantastic to know this has made a difference for you and your clients. Here’s to many more successful years together—thank you for choosing UGP!
— The UGP Team
Tim was very happy to help
Tim was very happy to help, quick to respond, called me back during my working hours and always tried to get me the best information.
6 listopada 2024
Odpowiedź od UGP - United Gas & Power
Thank you for your feedback! We're pleased to hear that Tim was responsive, accommodating, and dedicated to finding the best information for you. Providing excellent customer support is a top priority for us, and we're glad Tim delivered that experience.
— The UGP Team
Tom Menaldino
Tom, our Account Manager, is extremely helpful, advises wherever possible, and responds to queries speedily.
We've been a customer of UGP for a number of years and would highly recommend them as a provider of business gas and electricity.
31 października 2024
Odpowiedź od UGP - United Gas & Power
Thank you for sharing your experience! We're delighted to hear that Tom has been consistently helpful and responsive to your queries. It means a lot to us that you’ve chosen UGP as your trusted energy provider over the years. We’re here to continue delivering reliable service and support. Thanks for recommending us!
— The UGP Team
Great Experience
I had a great experience with this United Gas & power – Reece (accounts manager) was really knowledgeable, friendly and helpful.
The pricing was very competitive and switching to a new provider has gone smoothly.
I would recommend Reece and UGP!
4 listopada 2024
Opinia niezależna
Odpowiedź od UGP - United Gas & Power
Thank you so much for your kind words! We're thrilled to hear that Reece was able to provide knowledgeable, friendly, and helpful support during your switch to UGP.
We appreciate your recommendation and look forward to continuing to support your energy needs. Welcome to UGP! 😊
— The UGP Team
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