I have been trying to cancel the subscription since March. The website does not work anymore, so why are you still charging me everymonth? I have completed the cancellation form 3 times with no luck.... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
They only refunded 2 months of usage when I asked for a refund of my full plan. As stated in their refund policy, they will refund you if you did not use your account. I only used it once or twice for... Zobacz więcej
Not paid to write this by undetectable AI or another competitor. Here is my brutally honest test results from Twixify. Did a little test. Note that for my test, a bypass only counts when the AI detect... Zobacz więcej
Loading issue needs to be fixed. Other than that it works quite well. What am I supposed to do during the 3 - 5 seconds it takes to humanize the text? It may not sound like a long time at first glanc... Zobacz więcej
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Słaba
44 recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Never pay for this
Never pay for this. Just make new free trial accounts over and over again and you will never need to buy a subscription.
28 lutego 2025
doens't work with humanize text and…
doens't work with humanize text and doesn't let me cancel my subscription.
21 lutego 2025
Opinia niezależna
Odpowiedź od Twixify
The cancel subscription button is located in the settings panel. It is not hidden. See here - https://imgur.com/a/Gd4U3G6
https://www.twixify.com/cancel-subscription
Troubleshooting subscription cancellation.
Forgot account email:
Option 1. check your settings panel. It should be above the password field.
Option 2. Contact help@twixify.com. We are more than happy to manually cancel / refund your account via IP or card search.
Error cancelling plan:
1. Your plan is already cancelled or...
2. You may need to contact help@twixify.com
You have been charged after cancelling plan:
This happens when users go through third party sites to try and cancel their Twixify subscription. Don't click on third party sites when you google 'cancel twixify subscription' because all my competitors are trying to rank for that keyword. I recently caught 2 guys making a fake cancel subscription page for Twixify. One of which was ranking right below the actual cancel subscription page.
If you have doubts, just contact help@twixify.com to confirm your subscription has been cancelled.
I personally don’t have any issues with…
I personally don’t have any issues with it thus far. It works just great for me. Will update my review if anything changes.
22 lutego 2025
Odpowiedź od Twixify
What is your account email so i can upgrade you to the most powerful model for free? Just kidding hahah.
Bring back old version.
Bring old version. New custom mode and basic version is not as good compared to when it first came out. Re-release it otherwise i’m cancelling.
17 lutego 2025
Odpowiedź od Twixify
In October 2024, I made the decision to switch back to the first model i trained.
If you look at most of the 1 star reviews I got, they were from Oct - Jan which was when i had the old model running.
I only did this to cut costs to fund another startup.
Rest assured as I've now switched back to the more powerful model I trained (and still updating).
Give it a try with the free trial. I'm so confident it works that i'll give anyone a free lifetime account if it doesn't (email sales@twixify.com).
Asked for a refund about 2-3 weeks ago
Asked for a refund about 2-3 weeks ago, they still have not given it to me. I thought i canceled it but i got a bill on the next month so i told them and they said they would cancel it and refund me. Still hasnt happened.
17 lutego 2025
Opinia niezależna
Odpowiedź od Twixify
Hey Brandon, could you please reach out to sales@twixify.com with your account email. We usually provide refunds to all requesting users regardless of whether they had used their monthly credits or not.
It seems reliable!
Occasionally does spit out nonsense like some other reviewers are saying. But I can rely on it for the most part.
14 lutego 2025
Odpowiedź od Twixify
Thank you! We are working on a new model right now that can process larger text counts.
Cheap but farrrr more effective…
Cheap but farrrr more effective alternative to Undetectable AI.
15 lutego 2025
OMG!!! Horrible experience
OMG! Guys today I purchased the package today. Is this even a humanizer with broken rotten English. I want my money today!!! Don't sell us rubbish!
13 lutego 2025
Opinia niezależna
Odpowiedź od Twixify
This may be due to the fact that we have temporarily switched back to an older version while we re-develop our latest model.
Anyways, you're more than welcome to get a refund. Simply contact sales@twixify.com and we'll be able to sort you out.
Only partial refund recieved
They only refunded 2 months of usage when I asked for a refund of my full plan. As stated in their refund policy, they will refund you if you did not use your account. I only used it once or twice for the month that i got it but forgot my account email so couldn’t log back in to cancel. After asking for a full refund of all 4 months, they only refunded 2 months worth of usage.
11 lutego 2025
what happened to custom mode?
I swear it used to work so well back in November of 2024 but now it only bypasses GPTZero about 6/10 times.Cancelled my plan because of this. Will re-subscribe if they get this issue sorted.
25 stycznia 2025
No option to see the history of…
No option to see the history of humanized text.
It’s inconvenient because how am I supposed to keep track of all the different documents I processed.
24 stycznia 2025
Opinia niezależna
Odpowiedź od Twixify
This feature is coming back soon!
erm…
I cancelled my subscription just before the second payment and it still took money out!! I’m trying to cancel my subscription again hoping it doesn’t happen again..
29 stycznia 2025
Opinia niezależna
Odpowiedź od Twixify
Contact us ASAP - sales@twixify.com
This is a scam
This is a scam. They charged me for the first month and it worked fine then once I had used up all my requests they just never refilled them in the start of the new month even though they would again charge me for the premium plan. There were also multiple glitches and bug and each time I'd email through to tell them Nathan would ask for screen shots which id send and then nothing ever happened. I also emailed them saying I wanted a refund for for the 2 months that I paid for but never got my 150 requests renewed and they didn't bother to respond. DON'T USE THEM. I have now cancelled my subscription after my failed attempts at seeking a resolution from them.
10 stycznia 2025
Opinia niezależna
Odpowiedź od Twixify
Hi Stacy.
From what i understand, your plan was not automatically renewed after the second month, and on top of this, you had faced numerous bugs. As a result of this poor experience, you have now cancelled your subscription. Correct?
I want to assure you that just because your subscription didn’t renew automatically, it doesn’t mean it’s a 'scam.' Issues like these can happen, even with major companies like HubSpot or Webflow.
Let’s see how we can make this right for you.
As for the bugs and lack of support, i'd like to apologize for this. For future reference, you can now contact our sales team directly here - sales@twixify.com to resolve any bugs with your account.
Hope this helps.
I have the same problem SCAM
I have the same problem, they are scam, I cancelled in December but they still charge my bank account this January and I never received email of my subscription during the time I purchased it or registered for the site, no receipt of payment only from a reflection of the charge on my bank account, I have sent emails yet no reply
3 stycznia 2025
Opinia niezależna
Odpowiedź od Twixify
Hey Sharon. I’m really sorry for any inconvenience you've experienced. I just wanted to let you know that if you're not satisfied with the response from our support team, you can always reach out directly to our sales team at sales@twixify.com as they’ll be happy to assist further.
Let's also talk some numbers. Without revealing too much private info, here's what we've done in the past 6 months alone:
- close to 10k new paying users
- of those 10k users, we've had well over 1k cancellations, giving us a very low churn rate of roughly 10%
- On top of this, we have also processed close to $20k alone in refunds
Mind you (unlike our competitor who I'm not going to mention), we legally do not have to refund a majority these users as they do not fall within our refund criteria, yet we do it for them anyways.
So, with these numbers in mind, do you still feel like we’re just in it for a money grab? I’d love to hear your thoughts and work towards a better resolution for you.
Edit - Regarding the lack of email verification, we recently disabled it due to a bug. This is only temporary, and we will reactivate email verification soon.
Odpowiedź od Twixify
Thanks! What are the improvements you'd like to see?
Very good
Very good, helped me write a bunch of resumes and I’ve never had more calls back. I’ve tried without it and didn’t even get one call.
26 listopada 2024
Opinia niezależna
they keep redrawing money from my bank…
they keep redrawing money from my bank account even if I canceled my subscription two months ago
15 sierpnia 2024
Opinia niezależna
Odpowiedź od Twixify
Hi Susan. This is due to the fact that you have 2 separate accounts under your name. You must have forgotten that you made a second account. Please contact me here - marketing@twixify.com to sort this out. In the meantime, i will process a refund for both accounts. Thanks
I don't know what to say!
I got my subscription last month. the humanizer gives really weird output. doesn't really make sense why its even called humanizer. i asked for a refund and they didn't even respond to my email.
29 października 2024
Opinia niezależna
Odpowiedź od Twixify
Email our marketing team for priority support. See the 'contact us' page on our website. Cheers.
For those who are reading our reviews, this particular customer is talking about a small error we had with one of the earlier versions. Rest assured as this issue no longer persists in Jan 2025.
Probably the WORST OF WORST!!
Probably the worst of worst! I totally lost my trust from these ai Humanizers as most of them somehow bypasses ai text but changes the entires context! And then here comes twixify.. first of all it doesn’t even bypass ZeroGPT, ai score is always above 60% and then the output is soooo bad so bad! I literally put an essay on melting glaciers, and from twixify it came out as Sahara desert! I don’t know where it generates it words from!
One piece of advice: Please stop paying those so called influencers to promote your site and making hundreds of people suffer. Remember, most of us students, we work day and night to pay for our education and then you guys come out of nowhere and scam us as if it’s nothing! And the customer service? It doesn’t even exist!
10 listopada 2024
Opinia niezależna
Fake Humanizer & doesn’t work!
Fake and scam! Doesn’t work at all!
Guys don’t fall for the cheap price. The humaniser barely works. The $8 dollar plan or $27 dollar plan. There is no difference. I first bought the $8 and it seemed to not work and then I thought of purchasing the premium one. It’s the same shit!
Please think twice where you put your money! Full of fake advertisements. Me and my friends cancelled undetectable ai subscription and got into this. Still the same crap! Now im using stealth and few of my friends are using Ryne, id say these are way better and at least works.
2 listopada 2024
Opinia niezależna
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
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Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.