They sent my script directly to my pharmacy at no cost and gave me a couple months before they charged me I should have thought to cancel before I was charged but I was crazy busy. The process of canc... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Cheers to Twentyeight Health! I always had a wonderful experience throughout the years. Their team communicates clearly and responds quickly whenever I have questions. Thanks to Ana, Maria, and Marilu... Zobacz więcej
Reakcja na opinię
Easiest and most accessible way ive ever received care all from my couch!!! Amazing nurse & care team and everyone is so eager to help. Amazing service 10/10 recommend. May-Ann is amazing and did an a... Zobacz więcej
Reakcja na opinię
Twentyeight Health has been my go-to supplier for contraceptives for years. They always resolve any issues or questions in a timely manner, and I’ve never gone without a prescription, even when my ins... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
High-quality, discreet, hassle-free healthcare. We prescribe & discreetly deliver birth control, herpes treatment, & the morning after pill. Doctors will answer your questions and provide ongoing care. We partner with US-licensed doctors who use their extensive experience in women’s health to give you the best care in a judgement-free environment. Affordable & accessible, always. Now accepting Medicaid in many states!
Dane kontaktowe
330 E 38th Street, 10016, New York, Stany Zjednoczone
- 929-352-0060
- contact@twentyeighthealth.com
- twentyeighthealth.com
4,5
Doskonała
976 recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 100% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 24 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
If I could rate this zero stars I…
If I could rate this zero stars I would. Customer service is a joke. It’s been over three weeks of excuses and no script. The customer service is a bot. Their system crashes when you try to enter info. It’s garbage and probably a scam. Run.
*Edit* I also have found no apparent way to remove my information from their site. They say again they are looking into it, but that’s going nowhere.
16 czerwca 2025
Opinia niezależna
Odpowiedź od Twentyeight Health
Hi Misty,
Thank you sincerely for providing this feedback. My name is Kelsey and I'm a member of the Escalations Department here at Twentyeight Health. This is definitely not the experience we hoped you would have with our service, so we truly apologize for any inconvenience or disappointment.
We would truly appreciate the opportunity to look further into these concerns, as our team is committed to prompt and efficient care. I've reached out to you directly through Trustpilot in order to do so, and hope to hear back from you soon!
Sincerely,
Kelsey (she/her)
Clear did an excellent job
Clear did an excellent job. Clear was very prompt, courteous and helpful! 5 stars all the way 👍
7 czerwca 2025
Opinia niezależna
Odpowiedź od Twentyeight Health
Hi there!
Thank you for sharing your experience using our service.
Our mission is to empower individuals with trusted information, affordable access, and convenience for their reproductive and sexual health. I'm glad to hear Clear from our amazing Care Team provided you with the level of prompt, efficient, and empathetic support you deserve! :)
We look forward to serving you in the future. Please feel free to reach out anytime and we'll be glad to assist! :)
Sincerely,
Kelsey (she/her)
Jay was awesome
Jay was awesome! Really helped me out with my concern!!
5 czerwca 2025
Opinia niezależna
Odpowiedź od Twentyeight Health
Hi Amanda!
Thank you for sharing your experience using our service!
Our mission is to empower individuals with trusted information, affordable access, and convenience for their reproductive and sexual health. I'm glad to hear Jay from our amazing Care Team ensured all your questions were answered and provided you with the level of prompt, efficient, and empathetic support you deserve! :)
We look forward to serving you in the future. Please feel free to reach out anytime and we'll be glad to assist! :)
Sincerely,
Kelsey (she/her)
The team that twenty eight health has…
The team that twenty eight health has is absolutely amazing! They always respond to any questions I have right away or if I want anything changed around, and they make it super easy too. I always get my deliveries on time if not earlier. Everyone is always super nice and caring too.
2 czerwca 2025
Opinia niezależna
Odpowiedź od Twentyeight Health
Hi Makenna!
Thank you for sharing your experience using our service to seamlessly receive deliveries!
Our mission is to empower individuals with trusted information, affordable access, and convenience for their reproductive and sexual health. I'm glad to hear our amazing Care Team provided you with the level of prompt, efficient, and empathetic support you deserve! :)
We truly appreciate you spreading the word and look forward to serving you in the future. Please feel free to reach out anytime and we'll be glad to assist! :)
Sincerely,
Kelsey (she/her)
A staff you can trust
Birth control online and even in person is hard to get. They make it easy and if you are confused they have really great customer service. You can trust them
4 czerwca 2025
Opinia niezależna
Odpowiedź od Twentyeight Health
Hi Kayla!
Thank you for sharing your experience using our service to seamlessly access your birth control.
Our mission is to empower individuals with trusted information, affordable access, and convenience for their reproductive and sexual health. I'm glad to hear our amazing Care Team provided you with the level of prompt, efficient, and empathetic support you deserve, and ensured all of your questions were answered! :)
We truly appreciate you spreading the word and look forward to serving you in the future. Please feel free to reach out anytime and we'll be glad to assist! :)
Sincerely,
Kelsey (she/her)
Very responsive and always very…
Very responsive and always very friendly.
2 czerwca 2025
Opinia niezależna
Odpowiedź od Twentyeight Health
Hi there!
Thank you for sharing your experience using our service!
Our mission is to empower individuals with trusted information, affordable access, and convenience for their reproductive and sexual health. I'm glad to hear our amazing Care Team provided you with the level of prompt, efficient, and empathetic support you deserve.
We're so glad to have you as part of our community, and look forward to serving you in the future. Please feel free to reach out anytime and we'll be glad to assist! :)
Sincerely,
Kelsey (she/her)
I always get my questions answered by Bri
I always get my questions answered by anyone who will answer me and recently a lovely lady named Bri helped me and was so sweet and helpful!
30 maja 2025
Opinia niezależna
Odpowiedź od Twentyeight Health
Hi Ashley!
Thank you for sharing your experience using our service!
Our mission is to empower individuals with trusted information, affordable access, and convenience for their reproductive and sexual health. I'm glad to hear Bri from our amazing Care Team provided you with the level of prompt, efficient, and empathetic support you deserve.
We're so glad to have you as part of our community, and look forward to serving you in the future. Please feel free to reach out anytime and we'll be glad to assist! :)
Sincerely,
Kelsey (she/her)
May Ann great! Love this company
May Ann was so helpful over the chat. Also this company is responsive, easy to use and understands if you lose a pack like me! They help you in any way possible and a great company!!
29 maja 2025
Opinia niezależna
Odpowiedź od Twentyeight Health
Hi Elexeus!
Thank you for sharing your experience using our service!
Our mission is to empower individuals with trusted information, affordable access, and convenience for their reproductive and sexual health. I'm glad to hear May Ann from our amazing Care Team provided you with the level of prompt, efficient, and empathetic support you deserve.
We're so glad to have you as part of our community, and look forward to serving you in the future. Please feel free to reach out anytime and we'll be glad to assist! :)
Sincerely,
Kelsey (she/her)
28 Health is amazing
28 Health is amazing , they are very professional, patient , and caring about their patients . They help you with everything you need & they were very fast with getting me set up with my prescription. May Ann is one of the providers and she is amazing !
30 maja 2025
Opinia niezależna
Odpowiedź od Twentyeight Health
Hi Meghan!
Thank you for sharing your experience using our service!
Our mission is to empower individuals with trusted information, affordable access, and convenience for their reproductive and sexual health. I'm glad to hear May Ann from our amazing Care Team provided you with the level of prompt, efficient, and empathetic support you deserve.
We're so glad to have you as part of our community, and look forward to serving you in the future. Please feel free to reach out anytime and we'll be glad to assist! :)
Sincerely,
Kelsey (she/her)
I had so many questions and Catherine…
I had so many questions and Catherine was able to help me with every one of them.
27 maja 2025
Opinia niezależna
Odpowiedź od Twentyeight Health
Hi Jocelyn!
Thank you for sharing your experience using our service!
Our mission is to empower individuals with trusted information, affordable access, and convenience for their reproductive and sexual health. I'm glad to hear Catherine from our amazing Care Team provided you with the level of prompt, efficient, and empathetic support you deserve, and ensured all of your questions were answered!
We're so glad to have you as part of our community, and look forward to serving you in the future. Please feel free to reach out anytime and we'll be glad to assist! :)
Sincerely,
Kelsey (she/her)
Very responsive
Very responsive. My daughter was going to run out of pills before her next order arrived in the mail because she gets pill packs of 21 instead of 28, so she can skip her menstrual cycle. Somewhere along the line, the delivery date was miscalculated. I reached out via the online chat, and they responded within 2 minutes and then within 10 min they had called the Rx into our pharmacy. I appreciate the super fast response time, as my daughter had not been paying attention herself to give me notice. She only had 2 pills left. We needed them asap, and we got them asap. Thanks for helping in the time of a near crisis.
29 maja 2025
Opinia niezależna
Odpowiedź od Twentyeight Health
Hi Shanna!
Thank you for sharing your daughter's experience using our service! I'm so glad to hear we've been able to support her preference to skip periods on her preferred medication.
Our mission is to empower individuals with trusted information, affordable access, and convenience for their reproductive and sexual health. I'm glad to hear our Care Team provided you with the level of prompt, efficient, and empathetic support you deserve, and helped resolve any hiccups so you could receive your refill ASAP at your local pharmacy.
We truly appreciate having you as part of our community! Please feel free to reach out anytime and we'll be glad to assist! :)
Sincerely,
Kelsey (she/her)
the best online contraceptive provider!
twenty-eight health has always been there for me! i looked for a new online birth control provider after the pill club got canceled, and coincidentally 28 health had done a client switch with them. i always experience prompt service and empathetic care. my dr is dr.korin and i usually get help from May Ann and Mel. they’re so nice and helpful. recently, my insurance changed and i wasn’t able to get my prescription delivered anymore, but it was sent to capsule pharmacy super quickly and i got my medication super fast. i recommend 28 health to anybody looking for contraception. they offer a variety of products, and it’s not like anything i’ve seen with an online clinic. 5 stars across the board!! i wish i could give 10 haha.
28 maja 2025
Opinia niezależna
Odpowiedź od Twentyeight Health
Hi Vallen!
Thank you for sharing your experience using our service after The Pill Club ceased operations. We've been so grateful to have you as part of our community.
Our mission is to empower individuals with trusted information, affordable access, and convenience for their reproductive and sexual health. I'm glad to hear Mel and May-Ann from our Care Team, as well as the amazing Dr. Korin, provided you with the level of prompt, efficient, and empathetic support you deserve and seamlessly transferred your prescription.
We truly appreciate your recommendation! Please feel free to reach out anytime and we'll be glad to assist! :)
Sincerely,
Kelsey (she/her)
May Ann was very efficient and solved…
May Ann was very efficient and solved my issue quickly! Amazing customer service
27 maja 2025
Opinia niezależna
Odpowiedź od Twentyeight Health
Hi Kassandra!
Thank you for sharing your experience using our service!
Our mission is to empower individuals with trusted information, affordable access, and convenience for their reproductive and sexual health. I'm glad to hear May Ann from our amazing Clinical Team provided you with the level of prompt, efficient, and empathetic support you deserve.
We're so glad to have you as part of our community, and look forward to serving you in the future. Please feel free to reach out anytime and we'll be glad to assist! :)
Sincerely,
Kelsey (she/her)
Do not recommend!
The birth control pill site has been unreliable for several reasons. First, I haven't consistently received my pills on time, which defeats the purpose of birth control. Additionally, their customer service is unresponsive; they often don't answer inquiries even during their stated chat hours.
Furthermore, the subscription price changed from free to $2.99 without any prior notification, which is unprofessional. To make matters worse, they attempted to charge me $12.99 for a subscription I never requested.
These issues—delayed shipments, poor communication, and unauthorized charges—make the service untrustworthy and unsuitable for managing such an important aspect of health.
I take birth control pills not as a contraceptive, but to manage severe period pain by stopping my period altogether and to be in extreme pain due to a missed pill because they seem to not send it on time is really messed up😓😡
21 maja 2025
Opinia niezależna
Odpowiedź od Twentyeight Health
Hi there,
Thank you sincerely for providing this feedback. My name is Kelsey and I'm a member of the Escalations Department here at Twentyeight Health. This is not the experience we hoped you would have with our service, so we truly apologize for any inconvenience or disappointment.
We would truly appreciate the opportunity to look further into these concerns, as our team is committed to prompt and efficient care and transparency when it comes to the prices associated with our service. I've reached out to you directly through Trustpilot in order to do so, and hope to hear back from you soon!
Sincerely,
Kelsey (she/her)
I needed some help with verifying my…
I needed some help with verifying my insurance and Ram swiftly emailed back and helped me. Their customer support team are kind and helpful. Their broad range of wellness products are great as well.
25 maja 2025
Opinia niezależna
Odpowiedź od Twentyeight Health
Hi Alizahraa!
Thank you for sharing your experience using our service!
Our mission is to empower individuals with trusted information, affordable access, and convenience for their reproductive and sexual health. I'm glad to hear Ram from our amazing Clinical Team provided you with the level of prompt, efficient, and empathetic support you deserve, even when you ran into a hiccup!
We're so glad to have you as part of our community, and look forward to serving you in the future. Please feel free to reach out anytime and we'll be glad to assist! :)
Sincerely,
Kelsey (she/her)
The entire process from signing up
The entire process from signing up, to my medication being prescribed was super easy and fast. Ana was very helpful when my package was not delivered the day it stated as delivered. I received my package next day.
18 maja 2025
Opinia niezależna
Odpowiedź od Twentyeight Health
Hi Takia!
Thank you for sharing your experience using our service!
Our mission is to empower individuals with trusted information, affordable access, and convenience for their reproductive and sexual health. I'm glad to hear Ana from our amazing Clinical Team provided you with the level of prompt, efficient, and empathetic support you deserve, even when you ran into a hiccup!
We're so glad to have you as part of our community, and look forward to serving you in the future. Please feel free to reach out anytime and we'll be glad to assist! :)
Sincerely,
Kelsey (she/her)
Ana was amazing to deal with
Ana was amazing to deal with. She was very quick to respond. Awesome company. I don't remember exact date.
12 maja 2025
Opinia niezależna
Odpowiedź od Twentyeight Health
Hi Amanda!
Thank you for sharing your experience using our service!
Our mission is to empower individuals with trusted information, affordable access, and convenience for their reproductive and sexual health. I'm glad to hear Ana from our Care Team provided you with the level of prompt, efficient, and empathetic support you deserve.
We're so glad to have you as part of our community, and look forward to serving you in the future. Please feel free to reach out anytime and we'll be glad to assist! :)
Sincerely,
Kelsey (she/her)
Really fast and efficient customer…
Really fast and efficient customer service, thank you Catherine for all of your help!
10 maja 2025
Opinia niezależna
Odpowiedź od Twentyeight Health
Hi Jazmine!
Thank you for sharing your experience using our service!
Our mission is to empower individuals with trusted information, affordable access, and convenience for their reproductive and sexual health. I'm glad to hear Catherine from our Clinical Team provided you with the level of prompt, efficient, and empathetic support you deserve.
We're so glad to have you as part of our community, and look forward to serving you in the future. Please feel free to reach out anytime and we'll be glad to assist! :)
Sincerely,
Kelsey (she/her)
Amazing customer service!
JC provided amazing customer service.
The customer service was above and beyond my expectations.
18 maja 2025
Opinia niezależna
Odpowiedź od Twentyeight Health
Hi Erin!
Thank you for sharing your experience using our service!
Our mission is to empower individuals with trusted information, affordable access, and convenience for their reproductive and sexual health. I'm glad to hear JC from our Clinical Team provided you with the level of prompt, efficient, and empathetic support you deserve.
We're so glad to have you as part of our community, and look forward to serving you in the future. Please feel free to reach out anytime and we'll be glad to assist! :)
Sincerely,
Kelsey (she/her)
Avoid Them at all cost
Twenty eight health is a joke they like to play games today May-14-2025 I had a scheduled meeting on zoom with their doctor at 03:05pm it is now 03:35pm and nobody still hasn’t answered very unprofessional and rude to not show up when scheduled they wasted my time
12 maja 2025
Opinia niezależna
Odpowiedź od Twentyeight Health
Hi Rosie,
Thank you sincerely for providing this feedback. My name is Kelsey and I'm a member of the Escalations Department here at Twentyeight Health. This is not the experience we hoped you would have with our service, so we truly apologize for any inconvenience or disappointment.
We would truly appreciate the opportunity to look further into this concern, as our Clinical Team is committed to prompt and efficient care. I've reached out to you directly through Trustpilot in order to do so and hope to hear back from you soon!
Sincerely,
Kelsey (she/her)
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
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Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.