probs best clothing company i’ve ever ordered from- sale was v good like half price, delivery is free down to a pretty low price, is very fast and feels very personal which is always nice. comes with... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
These guys seriously went above and beyond. Item off eBay never arrived, I contacted them, within 24hrs a replacement arrived. Five Star service, however, 3 weeks later I get notification from Royal... Zobacz więcej
Excellent customer service. Although the wrong size was initially sent to me, on phoning them and explaining and also that the item was needed quickly as a birthday present, they went out of their way... Zobacz więcej
Reakcja na opinię
Unfortunately my initial purchase was lost in the post. I could not have received better customer care from Paul who offered a choice of a replacement tshirt which I am very happy with perfect. Grea... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
The Vines Supply Company - Premium skate store located in Solihull. We stock a curated collection of the finest international brands. Visit us online or in store for skateboard hardware and accessories. Apparel & Equipment from brands including Polar Skate Co, Butter Goods, New Balance Numeric, HUF, Vans, Adidas Skateboarding, Dickies Skateboarding, Dime MTL and Bronze 56k.
Dane kontaktowe
35 Drury Lane, Solihull, B913BP, Zjednoczone Królestwo
- 0800 689 4891
- support@thevinessupply.co
- tvsc.co
4,6
Doskonała
56 recenzji
Brak historii zapraszania do wystawiania recenzji
Ta firma nie zaprosiła klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Still haven't received my order placed…
Still haven't received my order placed nearly 2 weeks ago, no communication from seller so in limbo now.
We have had to purchase elsewhere and hope for a refund! :(
5 kwietnia 2022
Odpowiedź od The Vines Supply Co
Apologies this item was late, unfortunately we've had issues with small items with Royal Mail. As they have now been delivered and you have been refunded would it be possible to revise the feedback? Many thanks
Great service from friendly…
Great service from friendly knowledgeable guys. Always really helpful. Online service very reliable too. Would definitely recommend.
9 marca 2022
Excellent price
Excellent price, ease of ordering and process, delivery was very reasonable and good. Only thing that could be improved is the tracking.
26 lutego 2022
They had what I wanted no one else did…
They had what I wanted no one else did at the time
14 stycznia 2022
Odpowiedź od The Vines Supply Co
🤜🏽
Great service products arrived in…
Great service products arrived in perfect condition with a couple nice freebies too 🔥
11 stycznia 2022
Odpowiedź od The Vines Supply Co
🤜🏽
Visited looking for a skate present for…
Visited looking for a skate present for a family member. The staff were really friendly and helpful and the shop looks great. They've got items you don’t really find elsewhere. Would definitely recommend.
8 stycznia 2022
Opinia niezależna
Odpowiedź od The Vines Supply Co
✌🏼
Rad store
Found everything great from start to finish. Guys in store are nice guys, owner is down to earth chap with a chilled vibe. Tee is high quality, really impressed. Would deffo recommend.
3 stycznia 2022
Odpowiedź od The Vines Supply Co
🤜🏽
Odpowiedź od The Vines Supply Co
🤙🏽
Odpowiedź od The Vines Supply Co
✌🏼
Paul was extremely helpful with…
Paul was extremely helpful with exchanging parts of my order. Great product. Thanks.
4 grudnia 2021
Odpowiedź od The Vines Supply Co
🤙🏽
Appalling service
Ordered from here and item took ages to arrive. Was a present for a birthday which was missed, tried ringing, emailing, using Facebook, Twitter and their on line chat to contact them and chase order. Initially replied to say they would send out another but then communication stopped, wouldn’t answer requests for refunds. Not the only person to have problems with this company. Will not use again and advise to avoid.
1 maja 2020
Opinia niezależna
Odpowiedź od The Vines Supply Co
Apologies the service you received wasn't to our usual level. Unfortunately, this order was placed when all staff were on furlough and the owner was working an additional job due to the uncertainty surrounding business financial support. We hope to be able to serve you again now that normal service is resumed. Sorry again, thanks.
Terrible service. Avoid
Terrible service.
Over 4 weeks to finally receive an order which I cancelled and wanted a refund for due to no communication from the company at all. Or their other company Radgirl.
No response on phone, email or messenger, had to resort to social media to which I and and others were ignored only to get reaponse after letting them know they had been reported to trading standards.
Avoid this company.
30 kwietnia 2020
Opinia niezależna
Odpowiedź od The Vines Supply Co
Apologies the service you received wasn't to our usual level. Unfortunately, this order was placed when all staff were on furlough and the owner was working an additional job due to the uncertainty surrounding business financial support. We hope to be able to serve you again now that normal service is resumed. Sorry again, thanks.
Useless
Useless, I've ordered a product as a gift and tried to make a size exchange, which should be straight forward, however it has involved an unnecessary amount of emails and Facebook messaging and posts on their site to get any response from them at all. When they have responded they have suggested that they will be posting the exchange product tomorrow several times but provided no tracking number and nothing has turned up. Several other people are on they're Facebook page asking for refunds and complaining of poor communication too so I guess I'm not alone in this debacle of a shopping experience. I wouldn't buy anything from them again and would suggest you avoid them too.
30 kwietnia 2020
Opinia niezależna
Odpowiedź od The Vines Supply Co
Apologies the service you received wasn't to our usual level. Unfortunately, this order was placed when all staff were on furlough and the owner was working an additional job due to the uncertainty surrounding business financial support. We hope to be able to serve you again now that normal service is resumed. Sorry again, thanks.
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