Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 1 z 5

I pay for Apple TV through my provider's bundle, but I cannot use it. Every Apple account I create to access it is automatically locked "for security reasons" within a day, and Apple has told me the a... Zobacz więcej

Oceniono na 1 z 5

Hvorfor betale hver måned, når de fleste film alligevel skal lejes eller købes. Ikke nok med det, så virker underteksterne ikke halvdelen af tiden - fire ud af fem film har ikke undertekster, virkelig... Zobacz więcej

Oceniono na 1 z 5

Avoid at all costs. Sure they may have a few good things to watch but trying to cancel when you are done is nearly impossible. Stupid forced log-ins and 1,000,000 different security checks that keep... Zobacz więcej

Oceniono na 5 z 5

Why the negative remarks about Apple TV? I have this included in my Apple One subscription & whilst the library isn't huge, the content is very good & has much to offer me - shows like Slow Hors... Zobacz więcej

1,7

Bardzo słaba

Wynik TrustScore: 1.5 na 5

29 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Brak historii zapraszania do wystawiania recenzji

Ta firma nie zaprosiła klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

1,7

Wszystkie recenzje

(29)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 14

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 1 z 5

Saw advert for a film on Apple TV

Saw advert for a film on Apple TV. Signed up for the free 7 day trial subscription with only £9.99/ month thereafter.
Film I signed up to watch was actually not available as per the advert. Watched it on YouTube for free. Left Apple for the day as we'd watched the other film. Went back in next day and it was signed out. Signing in came up with multiple errors and account locked up. It just kept saying not verified even though I had done so. Takes up to a day, and it took 18 hours, to unlock the account with a manual review. Utterly ridiculous for it to be that I've lost another day of trial. Just cancelled it. It would be pointless paying for something that you have to sign into every single time with a chance it throws a wobbler again

27 czerwca 2026
Opinia niezależna
Oceniono na 1 z 5

Payed service locked

I pay for Apple TV through my provider's bundle, but I cannot use it. Every Apple account I create to access it is automatically locked "for security reasons" within a day, and Apple has told me the accounts cannot be recovered. Support can't fix it and only tells me to create another account — which then gets locked too. So I am paying for a service Apple's own system refuses to let me use, with no working path for an Android user. 1 star until provider-bundled Apple TV access actually works.

11 czerwca 2026
Opinia niezależna
Oceniono na 1 z 5

Feels like I just got scammed by Apple

Feels like I just got scammed by Apple. Joined Barclaycard, received a free year's access to Apple TV. I have tried to claim before cut off of 29th June, yet when you click activate and create a new Apple account, and try to add a payment method it just does nothing. Absolute joke of a company.

I've never had an Apple Account before, I'll NEVER ever buy an Apple product in my life after this experience. Shocking.

Barclaycard.. Same to you.

Sell your shares immediately everyone. This company is going to crash, broken to the core, no wonder they changed CEO

7 czerwca 2026
Opinia niezależna
Oceniono na 1 z 5

Extremely disappointing since moving to…

Extremely disappointing since moving to various subscription options.

Both option with adds and more expensive without adds crashes every time on Samsung TV where add break meant to be. This goes for direct subscription and one via Apple TV

Neither provider is interested in supporting client and resolving the issue or reimbursing for service that simply doesn’t work

Very poor customer journey

29 maja 2026
Opinia niezależna
Oceniono na 1 z 5

Skrald!

Hvorfor betale hver måned, når de fleste film alligevel skal lejes eller købes. Ikke nok med det, så virker underteksterne ikke halvdelen af tiden - fire ud af fem film har ikke undertekster, virkelig frustrerende. Bestemt ikke pengene værd. Jeg vil næsten sige, at enhver anden gængs streamingtjeneste er bedre end dette.

15 maja 2026
Opinia niezależna
Oceniono na 1 z 5

I was trying to purchase a subscription…

I was trying to purchase a subscription to Apple TV. They don't list their subscription plans anywhere.

You're immediately prompted to set up a trial. Support said annual plans aren't always available, but I can sign up (i.e. pay) and then view the plans.

That's honestly just a nonsensical setup. I shouldn't need to pay to view my options. I should be able to start an annual plan without paying a monthly and annual fee. I won't sign up until they fix that.

12 maja 2026
Opinia niezależna
Oceniono na 5 z 5

Why the negative remarks about Apple…

Why the negative remarks about Apple TV?

I have this included in my Apple One subscription & whilst the library isn't huge, the content is very good & has much to offer me - shows like Slow Horses are great & was one of the reasons why I subscribed

C'mon guys, open your eyes to great tv!

10 kwietnia 2026
Opinia niezależna
Oceniono na 1 z 5

Tout est fait pour que tu la ferme s'il…

Tout est fait pour que tu la ferme s'il y a un quelconque problème. Apple ne doit pas avoir assez d'argent pour payer une hotline et de ce fait, il t'es impossible de la contacter, ni même de faire un message sur la communauté. Voici les faits :
- je loue un film "millénium 2" et c'est le 1 qui passe
- je vais sur apple TV pour demander assistance
- on me dit que je dois mettre à jour mon compte pour pouvoir demander assistance
- je vais sur account.apple.tv et là, on me demande le code CVV de ma carte
- je mets le code CVV de ma carte et on me dit que ce n'est pas le bon
- je tente de passer par un autre accès pour modifier ma carte et voir ce qui cloche
- MAIS pour pouvoir modifier ma carte, on me demande de mettre à jour mon compte . DÉBILE !
- je vais sur la communauté pour poser ma question et lorsque je veux l'envoyer : ERREUR403 !!!

Vous devez bien rire de tous les pigeons que vous plumez du haut de vos milliards !

16 lutego 2026
Opinia niezależna
Oceniono na 1 z 5

I tried to cancel my free trial month…

I tried to cancel my free trial month so that it doesn't renew. It's so unclear how to do this that I don't know if I succeeded. I can't sign in anymore, even though my trial month is not over. I did not get a confirmation email that my account is canceled.

25 stycznia 2026
Opinia niezależna
Oceniono na 1 z 5

You can not cancel their subscription

You can not cancel their subscription. The for canceling does not work. You get stuck on "Confirm Cancelation" window -you push button hundreds of times nothing happens: I have tried three different web browsers both in Telephone and in Compueter nothing works. Fraudulent.
WARNING: Never start an AppleTV subscription

9 października 2025
Opinia niezależna
Oceniono na 1 z 5

Try to cancel your subscription. I dare you.

This company makes canceling your subscription take up more of your time than the amount of money is worth hoping that you won't actually cancel because you'll get tired of dealing with them before you're actually able to cancel anything. In my opinion it's a total scam. But since they're Apple I guess they get away with it.

24 września 2025
Opinia niezależna
Oceniono na 1 z 5

Terrible customer support, they charge an amount for an unsolicited service.

I received an Apple charge of 35 PLN that I did not authorize, but Apple insists it’s a subscription, even though I never activated it. The worst part is that I cannot access my account: the system keeps asking for the card security code, then a phone number, and finally it just shows an error.

I called Apple support and the only “solution” they offered was to cancel the subscription, but they refused to delete my account. They told me I had to do it myself, even though I cannot access it.

For a company of this size, this is unacceptable. Customers should be able to exercise their right to cancel services and delete accounts. Instead of helping, Apple wastes people’s time.

24 września 2025
Opinia niezależna
Oceniono na 1 z 5

Avoid at all costs

Avoid at all costs. Sure they may have a few good things to watch but trying to cancel when you are done is nearly impossible. Stupid forced log-ins and 1,000,000 different security checks that keep you going in circles entering codes they email or text you until you might finally get lucky to get to the page you need. Otherwise it's another loop of the same BS

30 marca 2025
Opinia niezależna
Oceniono na 1 z 5

Non fate mai abbonamento ad Apple TV, peggio di netflix

Apple tv in Italy is not only useless because of various log in failures (I am a MAC user with my update browsers) - it is really useless and not worth the not cheap fee (9.9eu/month) because its tv shows and movies are crap, overall terribly sexist and macho, the worse cinema and tv ever.

I tried two months now and I will unsubscribe at the end of the second one: all the good cinema is pay per view and the subscription includes only crap series or horrible movies. At least other streamings have two or three free good movies for free...Since I'm a subscriber, I just watched with pleasure Napoleone and Blitz, the rest is less than zero (to quote B.E.E.)

19 marca 2025
Opinia niezależna
Oceniono na 1 z 5

Shocking - their website doesnt work

I am absolutely shocked that an apple tech does not work. No i dont have an iphone and after today even less likely to have one in the future.

So im trying to get apple TV. I had an account like 18 years ago. Reset the password done. Now it does not want to accept my bank cards, different banks - no.

Support is very dificult. The only option is to call them. No chat. No contact form. Ohh wait, i forgot that all them giant companies try to avoid contact or help clients.

Today the website doesnt work. I repeat, APPLE's website does not load :D since im a bit tech savvy - took a snapshot of the tech errors.

Apple - do feel ashamed! No I will not call you. I will use Netflix - easy

9 lutego 2025
Opinia niezależna
Oceniono na 1 z 5

I wanted to get a apple tv account (I…

I wanted to get a apple tv account (I saw some shows I was interested in). I couldn't create an account because apple already had an account with my email adress. OK, I had an Ipod touch 15 years ago, so I supposed I created my account at this occasion. So I obviously didn't know my password anymore. I asked to reset my password. I received a email, 12hours later, informing me that my request were refused (like Apple refuse me the right to access to my own account?). I tried with my phone number or by creating a new account, nothing works. The SAV just asked me to do what I did already, wanted me to try a icloud adress (I don't have one) or to try with my Ipod (who was dead and buried for a long time)... They didn't help at all and ended saying the only solution was to create another email adress !
Seeing that AWFUL service, I'll just watch the shows illegaly, that'd be easier and Apple clearly doesn't want new clients

21 stycznia 2025
Opinia niezależna
Oceniono na 1 z 5

Tricked in to signing up

I had a red notification showing on the Apple TV app on my phone so I opened the app to see an offer for a 7 day free trial. Upon signing up I was charged for a month with no free trial.

After immediately cancelling my subscription and contacting them explaining what happened they said I didn’t qualify for a refund and the decision is final.

So I’m stuck with it for a month now and everything I want to watch I have to pay extra for. Absolute rip off.

14 stycznia 2025
Opinia niezależna
Oceniono na 2 z 5

Locked account, no one can help

Two stars instead of one because they have good TV shows. Unfortunately when I subscribed to watch the new season of Severance one day in advance, they took my money but then for some reason locked my account?? The next day as soon as the Severance episode came out I tried to log in, but it said my account was locked, and if I want to unlock it I have to wait at least a day. I called their support, went through a ton of questions by the automated system, spoke more than 10 minutes to their customer service, and still no solution, I'm paying now for the subscription but am NOT able to watch the shows for which I made it, and nobody can help me for what could be a week, at least until some secret Kafka-esque system approves my request (if that happens at all).

Wtf Apple. This kind of horrible bureaucracy where no one can help you (along with the crazy prices for both new products and repairs, and the lack of ability to run Windows on new Macs) is exactly why I stopped buying apple devices, but even your TV streaming service is that annoying now? All I want is to watch these shows LEGALLY, and I paid for it, but now you leave me with no other option but to use someone else's account or look for illegal streams? I want to support Ben Stiller and the people who make this beautiful show, why do you make it so difficult!! And if you don't let me at least refund me the money I paid!!

17 stycznia 2025
Opinia niezależna
Oceniono na 1 z 5

I paid for nothing

I paid for nothing. Since I bought the subscription (which I obviously don't plan to renew), I haven't been able to watch two episodes in a row without interruptions.

I signed up to watch Severance and El Silo, and it is IMPOSSIBLE to watch them without interruptions. Before you try to justify such a scam with my connection, I already told you that I watch Netflix, Max, Amazon and Disney regularly and without any problem. I have tried up to 4 devices, all of which have interrupted the Apple TV+ streaming.

Perhaps it is too late to request a refund, I have tried to be patient, but after two weeks with this pathetic service I have decided to try to get my money back. I feel scammed and angry, especially considering that you raised the subscription price by 30% just two months ago.

Anyway, I ask that you return my money and if not, that you at least apologize for having stolen my money by advertising a service that you are incapable of providing and that is unworthy of a company of your size.

12 stycznia 2025
Opinia niezależna

Czy to Twoja firma?

Zatwierdź swój profil, aby uzyskać dostęp do darmowych narzędzi biznesowych Trustpilot i lepiej poznawać swoich klientów.

Załóż darmowe konto

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

Dowiedz się więcej o procesie recenzji Trustpilot.

Oto 8 wskazówek jak napisać świetną recenzję.

Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.

Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

Dowiedz się więcej