Turned Art Recenzje 

462
•
Wynik TrustScore: 4 na 5

4,1

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

From order to delivery, 4 days. Wanted something really special for our dearly departed and missed 26 year old African Grey parrot and this certainly is remarkable. The price really didn’t matter bec... Zobacz więcej

Oceniono na 5 z 5

Simply want to say that Turned Art created a beautiful work of art for us. Asked them to combine individual pictures of our 3 Grandchildren into one work of art, and the result was fantastic. The W... Zobacz więcej

Oceniono na 5 z 5

Turned Art is an unbelievable game changing gift ! I bought two items and both were a HUGE hit. Everyone was asking if I did it ( LoL) ! Turned a beautiful moment in time into something extraordi... Zobacz więcej

Oceniono na 5 z 5

I burst into tears when I opened up the package containing the photo of our daughter. It was a final photo of her smiling before she passed from cancer a year later. It is hanging in a place of honor... Zobacz więcej

Informacje dotyczące firmy

  1. Sklep z podarunkami

Napisane przez firmę

Our talented designers turn your photos into incredible works of art from your photos! Create the perfect unique gift for someone you care about today. We offer Free Delivery with every order and unlimited revisions - we only print when you're 100% happy!


Dane kontaktowe

4,1

Dobra

Wynik TrustScore: 4 na 5

462 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Zaprasza klientów do wystawiania recenzji

Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje

Odpowiada na 78% z negatywnych recenzji

Zazwyczaj odpowiada w ciągu 48 godzin

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,1

Wszystkie recenzje

(462)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 91

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 1 z 5

Appalling Product, Total Breach of Contract, and Abusive Behaviour from Owner

Order#60605

I ordered a custom memorial canvas to honour my late fiancée who tragically took her own life on the 5/5/15 due to a horrific vile trauma we suffered in 2011 while we were based in her town of Newport RI USA for my job.
I provided clear, explicit instructions to the studio regarding the deep personal importance of this piece.
Turned Art systematically failed on every single metric.

Substandard, Appalling Product:
They delivered four separate proofs that were nothing more than cheap, automated, waxy digital filters. They completely bleached our dark summer sun tans into stark white, gave me a deformed mouth with three lips in the first draft, and completely distorted my fiancée's posture.
It showed zero artistic care.
Extensive Stalling & Silence: It took weeks of back-and-forth. They consistently ignored my specific instructions, stalled for time, and went completely silent for a week when I politely demanded a refund.

Breach of Binding Legal Terms: Turned Art explicitly advertises a "Full Money Back Satisfaction Guarantee before printing—no questions asked".
Yet, when I formally rejected all four digital drafts, they refused to honour their own contract and withheld my £99.
Abusive Behaviour from the Owner: When my legal counsel placed a phone call to resolve the breach of contract, the individual representing himself as the owner completely lost control. On a legally recorded loudspeaker call, the owner called me a "psycho" and said have you read the emails.
Weaponizing psychiatric slurs against a customer who explicitly told them they suffer from severe trauma-induced PTSD and anxiety is an abhorrent violation of basic human decency.

The Conclusion:
Throughout this entire process, my email correspondence was nothing but open, cooperative, and polite. My full email thread and records have now been thoroughly reviewed by my legal counsel and my bank's fraud/dispute team who both agreed that my emails were well done, detailed and polite.
My bank immediately forced a full clawback of my funds out of Turned Art’s merchant account for breach of contract and merchant hostility.
Trading Standards have been formally notified of multiple commercial violations. Avoid this company at all costs they do not use real human artists, they violate their own guarantees, and their management is deeply malicious and abusive to vulnerable customers.

We do not believe that the owner was the person on the record call by my legal counsel and whom called me a psycho, action will be taken and if this proves correct Turned Art who is the trading name of Duke Web Designs Ltd (Company No. 13473761).
​According to UK Companies House records, the registered director and owner is Andrew James Duke we do not believe we spoke to this man just a living wage employee who falsely declared himself the "owner" an owner wouldn't not conduct themselves in this disgusting manner.

Síocháin leat 🕊️☘️

3 listopada 2026
Opinia niezależna
Oceniono na 1 z 5

TOOK WAY TOO LONG

the back and forth to get the font correct and the lack of phone contact made this take very very long. I bought this as a gift for a real estate transaction and here it is almost 6b months later.

3 października 2026
Logo Turned Art

Odpowiedź od Turned Art

Customers can call our customer service team at any time, the number is listed on the website, if that will help resolve a concern or get things done quicker.

Oceniono na 1 z 5

I could've done this at home

I could've done this at home. Literally all they did was print out the picture and make it look like they dabbed paint around it. I paid over $80 for them to print a picture and put it in a cheap frame.

2 października 2026
Logo Turned Art

Odpowiedź od Turned Art

I've checked your order and you did view and approve the artwork without asking for any changes. All customers get a full resolution preview and unlimited revisions, if the first version isn't perfect then customers can just ask our designers to adjust the strength of the painting effects, revise the style used, the composition, the colours, etc until it is exactly how they wanted it before approving it to go to print.

Oceniono na 1 z 5

Havnt got it

Havnt got it

26 września 2026
Logo Turned Art

Odpowiedź od Turned Art

Sorry for the delayed delivery, please keep an eye on the tracking we sent you last week, it is due for delivery tomorrow.

Oceniono na 5 z 5

Stunning

From order to delivery, 4 days. Wanted something really special for our dearly departed and missed 26 year old African Grey parrot and this certainly is remarkable. The price really didn’t matter because it was in honour and memory.

28 sierpnia 2026
Oceniono na 3 z 5

It's all good, everyone makes mistakes

Hello, I had text put on the picture, and that was good , but the text also showed up on the bottom of the portrait where it folds around the frame, also it just didn't seem to hug the frame very well, it was a little loose.
Everything else was good, and font was a good choice
Thank you, rg
No, it's ok. We'll deal with it. You guys are still the best, and I'll continue to do business with you guys. The next one I do, I'll send a text reminder to be a little more watchful of the product.
✌️

25 sierpnia 2026
Logo Turned Art

Odpowiedź od Turned Art

We're sorry to hear you've got an issue with your canvas, it sounds like the stretching of the canvas wasn't done tightly enough. Please send us photo of the issue and we can arrange a replacement if there is a problem with it.

Oceniono na 5 z 5

Beautiful portrait

I bought two separate wedding photo gifts for my 2 recently married daughters. I bought both of them the 18x24 size portrait and they both turned out beautifully.

2 września 2026
Oceniono na 4 z 5

Final product excellent

Final product excellent. Shipping took longer than expected. Order early if expect to arrive for an occasion such as anniversary…

26 sierpnia 2026
Oceniono na 1 z 5

I was supposed to receive two prints

I was supposed to receive two prints, only received one. The second one never got delivered or stolen. I’ve sent multiple emails and still have not got my refund for my second print that never got to me. Horrible customer service

7 sierpnia 2026
Oceniono na 2 z 5

installed upside down

You guys installed it upside down. I hope the things on the wall is on the bottom of the picture not the top. I’m going to now have to either break the CEO! and flip the photo around or figure out how to move that piece to the top.

28 lipca 2026
Logo Turned Art

Odpowiedź od Turned Art

We're sorry if the hook was installed on the wrong end of the frame. You should be able to ease it off with a screwdriver and tap it in at the other end. Or please contact us if you're still having issues with it.

Doświadczenie Trustpilot

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