I realized my subscription from ROVINA was arriving monthly and requested it to stop as I had enough product . My email was answered very quickly and the necessary adjustments to my subscription we... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
my capsules are pale orange and look diluted. Not the colour shown in ads or even on packaging? It says one gel per day and it’s 12mg but I just read on another review they agree they only contain 3m... Zobacz więcej
Reakcja na opinię
First of all the response time was almost immediate which I appreciate. The first time I had an issue they resolved it and the second time I had an issue they came thru again. Thank you again for bein... Zobacz więcej
Reakcja na opinię
I’m giving 5 stars for Arlyn, the person that helped me today. This person was so kind & genuinely caring about my experience. If I come back to using your product, it’s because of Arlyn. Regarding th... Zobacz więcej
Reakcja na opinię
4,3
Doskonała
601 recenzji
Brak historii zapraszania do wystawiania recenzji
Ta firma nie zaprosiła klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 97% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 48 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Joan is going to be great
Joan is going to be great! She will be my main point of contact from now on with this company so I won’t have to restart a new relationship with another customer service rep all the time, yay!
19 maja 2026
Opinia niezależna
Odpowiedź od Tryrovina
Hi Steve,
Thank you so much for your kind words and feedback!
We’re very happy to hear that Joan was able to provide you with such a positive experience. Building trust and consistency with our customers is very important to us, and we’re glad you feel comfortable having Joan as your main point of contact moving forward.
We truly appreciate your support and look forward to continuing to assist you whenever needed!
The Rovina Support Team
I needed some reassurance about Rovina…
I needed some reassurance about Rovina Astaxanthin, as there are so many copy cats on the market. So I reached out with questions/concerns and receive a quick and comprehensive reply, along with a Certificate of Authenticity. I felt heard and now have more confidence in Rovina. In this day and age. with so many knock offs, that is just plain good business.
18 maja 2026
Opinia niezależna
Odpowiedź od Tryrovina
Hi Ann,
Thank you so much for taking the time to share your experience.
We completely understand your concerns, especially with so many similar products on the market today. We’re very glad our team was able to provide the reassurance and information you needed, including the Certificate of Authenticity, to help you feel more confident in Rovina Astaxanthin.
Providing transparency, support, and peace of mind to our customers is very important to us, and we truly appreciate your kind words and trust in our brand.
Thank you again for your support!
The Rovina Support Team.
Anthony in C.S
Anthony in C.S. made such a wonderful and most positive difference for me in the politest way he handled my issues. He was prompt in his responses and found a way to assist that was agreeable for both sides. I admire his skills and hope customers ask for his name in assistance moving forward. This company is lucky to have such a special individual in this department.
With Gratitude,
Marsha. Las Vegas
18 maja 2026
Opinia niezależna
Odpowiedź od Tryrovina
Hi Marsha,
Thank you so much for taking the time to share your feedback.
We’re truly happy to hear that Anthony was able to assist you in a polite, prompt, and effective manner. It’s always our goal to ensure our customers feel supported and understood, and we’re glad he was able to turn your experience into a positive one.
Your kind words will definitely be shared with Anthony and the rest of the team, it will mean a lot to him.
If you ever need anything else, please don’t hesitate to reach out. We’re always here to help.
The Rovina Support Team
Odpowiedź od Tryrovina
Hi Greg,
Thank you so much for your kind feedback!
We’re glad to hear that Aira was able to assist you promptly and courteously. She will definitely appreciate your recognition of her effort.
If you ever need anything else, please don’t hesitate to reach out , we’re always here to help.
The Rovina Support Team
Don’t buy this scam
Don’t buy this scam! They auto-renew without your permission! Junk! Do NOT buy!
18 maja 2026
Opinia niezależna
Odpowiedź od Tryrovina
Hi Kathy,
We’re truly sorry to hear about your experience and understand your frustration regarding the subscription renewal.
We would appreciate the opportunity to review your account and help resolve this for you. Please send us a direct message at info@tryrovina.com with your order details or the email used on the purchase so we can assist you further.
We would also like to clarify that the subscription details are disclosed throughout the customer journey, including:
• before adding the product to cart
• during checkout
• in the post-purchase confirmation email
• and within the customer account portal
We always aim to provide transparency regarding our subscription program and are continuously working to improve the customer experience and communication process.
Thank you,
The Rovina Support Team
Customer service was very helpful
Customer service was very helpful. Thank you.
18 maja 2026
Opinia niezależna
Odpowiedź od Tryrovina
Hi Rene,
Thank you so much for your kind feedback!
We’re very happy to hear that our customer service team was able to assist you and provide a helpful experience. Your support truly means a lot to us.
If you ever need anything else, please don’t hesitate to reach out — we’re always here to help!
The Rovina Support Team
Great customer service and very quick…
Great customer service and very quick resolving my issue. Thank you!
18 maja 2026
Opinia niezależna
Odpowiedź od Tryrovina
Hi Heidi,
Thank you so much for your kind words! We’re very happy to hear that you had a great experience with our customer service team and that your issue was resolved quickly. Your feedback truly means a lot to us, and we appreciate your support.
The Rovina Support Team.
Odpowiedź od Tryrovina
Hi Jenny,
Thank you so much for your kind feedback!
We’re very happy to hear that you found our support helpful. Your support and positive words truly mean a lot to our team.
If you ever need anything else, please don’t hesitate to reach out — we’re always here to help!
The Rovina Support Team
Confident and concise.
Arlyn, the agent has been very helpful she responded my query and request with precision. Thank you Arlyn you have given me a peace of mind to this matter appreciate you.
6 maja 2026
Opinia niezależna
Odpowiedź od Tryrovina
Hi there,
Thank you so much for your kind words and thoughtful feedback!
We’re very happy to hear that Arlyn was able to assist you with confidence, precision, and care. Providing peace of mind and a smooth experience for our customers is always our goal, and your feedback truly means a lot.
We’ll be sure to share your comments with Arlyn. Thank you again for your support and appreciation!
The Rovina Support Team.
I recently ordered Rovinsa Astaxanthin…
I recently ordered Astaxanthin from Rovina There was a big mix up regarding the subscription which was extremely frustrating I thought I was going to have to through the drawn out exhausting steps to resolve this but I was pleasantly surprised, Aljan a representative from Rovina resolved my issue very quickly Made me whole. I would definitely recommend this company!
15 maja 2026
Opinia niezależna
Odpowiedź od Tryrovina
Dear Victoria,
Thank you so much for sharing your experience and feedback!
We sincerely apologize for the frustration caused by the subscription mix-up, but we’re very happy to hear that Aljan was able to resolve the issue quickly and make things right for you.
Providing efficient and caring customer support is very important to us, and we truly appreciate your patience and understanding throughout the process.
Thank you again for your recommendation and support, it truly means a lot to us!
The Rovina Support Team.
Nicole helped me in a timely respectful…
Nicole helped me in a timely respectful manner
16 maja 2026
Opinia niezależna
Odpowiedź od Tryrovina
Hi Kendra,
Thank you so much for taking the time to share your feedback!
We’re very glad to hear that Nicole was able to assist you in a timely and respectful manner. Providing prompt, professional, and caring support is very important to us, and your kind words mean a lot to our team.
We truly appreciate your support and look forward to serving you again in the future.
Wishing you all the best!
The Rovina Support Team
Excellent company an excellent customer service!
I believe this is a really good company.I started having stomach problems and told them that I had to cancel both of my subscriptions.And they did it without hesitation.They were very kind and helpful ! I would certainly consider ordering from this company again. I have never had a company so easy to deal with and so kind!
16 maja 2026
Opinia niezależna
Odpowiedź od Tryrovina
Hi Cheri,
Thank you so much for your kind words and for sharing your experience with us!
We’re truly sorry to hear about the stomach issues you experienced, but we’re very glad our team was able to assist you promptly and make the cancellation process easy and stress-free.
Providing compassionate and understanding customer service is very important to us, and your feedback means a lot to our team. We truly appreciate your support and would be honored to serve you again in the future.
Wishing you all the best and good health always!
The Rovina Support Team.
The situation was really odd due to an…
The situation was really odd due to an allergic reaction and Gem was very understanding. They not only refunded the "accidental" second purchase, but also credited the first which I didn't expect because it was more than 2 months ago
15 maja 2026
Opinia niezależna
Odpowiedź od Tryrovina
Hi Rob,
Thank you so much for sharing your experience and for your kind words about Gem!
We’re truly sorry to hear about the allergic reaction, but we’re glad that Gem was able to assist you with understanding and care throughout the situation. Providing compassionate and fair support to our customers is very important to us.
We sincerely appreciate your trust and thank you for giving us the opportunity to make things right. Wishing you all the best and good health moving forward!
The Rovina Support Team.
Misunderstanding to begin with didn't…
Misunderstanding to begin with didn't make things go that well.
Gem was great help trying to get things resolved.
I feel things need to be explained a bit better on the order refill department. Auto refill shouldn't be a option unless it is agreed apoun or special signing on order .
Gem took care of the request I made and resolved the issue.
15 maja 2026
Opinia niezależna
Odpowiedź od Tryrovina
Hi David,
Thank you for sharing your feedback with us. We sincerely apologize for any confusion regarding the refill/subscription process and completely understand your concerns about having clearer information provided during the ordering process.
Your feedback is truly valuable and helps us continue improving our communication and overall customer experience.
We’re also very pleased to hear that Gem was able to assist you and help address your concerns. We will gladly pass along your kind words to her.
Thank you once again for your patience, understanding, and continued support.
Kind regards,
The Rovina Support Team
Good product and Gem was very helpful
Good product and Gem was very helpful! :) 💪🏽🙏🏽
15 maja 2026
Opinia niezależna
Odpowiedź od Tryrovina
Hello Anderson,
Thank you so much for your kind feedback!
We’re delighted to hear that you’re enjoying the product and that Gem was able to provide helpful support throughout your experience. We’ll be sure to share your kind words with her!
We truly appreciate your support and thank you for choosing us.
The Rovina Support Team.
Odpowiedź od Tryrovina
Hi Gary,
Thank you so much for your kind feedback!
We’re delighted to hear that you’re enjoying the product and that Gem was able to provide helpful support throughout your experience. We’ll be sure to share your kind words with her!
We truly appreciate your support and thank you for choosing us.
The Rovina Support Team.
Odpowiedź od Tryrovina
Hi April,
Thank you so much for taking the time to share your experience!
We’re happy to hear that Ajan was able to immediately resolve your concern and provide the assistance you needed. Your kind feedback truly means a lot to our team.
If you ever need anything else, please don’t hesitate to reach out , we’re always here to help!
The Rovina Support Team.
Gem answered promptly
Gem answered promptly, very politely, and with a quick and clear and very helpful resolution to the issue.
14 maja 2026
Opinia niezależna
Odpowiedź od Tryrovina
Hi Jay,
Thank you so much for your wonderful feedback!
We’re delighted to hear that Gem was able to assist you promptly, politely, and provide a quick, clear, and helpful resolution to your concern. We’ll be sure to share your kind words with her!
We truly appreciate your support and thank you for choosing us.
The Rovina Support Team.
MY COMPLAINT WAS HANDLE IN A TIMELY…
MY COMPLAINT WAS HANDLE IN A TIMELY MANNER.
14 maja 2026
Opinia niezależna
Odpowiedź od Tryrovina
Hi Josie,
Thank you for your feedback!
We’re glad to hear that your concern was handled in a timely manner. Providing prompt and efficient support is always our goal, and we truly appreciate you taking the time to share your experience with us.
The Rovina Support Team.
Isaias | Customer Support Jerked me…
Isaias | Customer Support Jerked me around for 2 days, before notifying me that I would be refunded my credit card charge, that lead me to cancelling my card so that no further charges could be made.
I did not sign up for auto ship, yet received notification of the shipment after it shipped.
The order I placed was a one time order, i wanted to try first before moving forward with the supplement.
I received the shipment today, so if you would send me a return label, I will surely send it back.
I noticed no difference in anyway using your product.
4 maja 2026
Opinia niezależna
Odpowiedź od Tryrovina
Hi Jeanne,
We sincerely apologize for the frustration and inconvenience this experience has caused you. We completely understand your concern, especially since you intended to place only a one-time trial order before deciding whether to continue with the product.
Please rest assured that your subscription has already been canceled successfully, and a full refund for the recent charge has been processed. There will be no further recurring shipments or charges moving forward.
We truly appreciate your feedback and the opportunity to address your concern.
The Rovina Support Team.
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
Dowiedz się więcej o innych rodzajach recenzji.
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